Balmes Flowers Gurnee, Gurnee, IL - Customer Flower Reviews

4949 Grand Ave
Suite 7B
Gurnee, IL 60031
1-847-249-4644
www.balmesflowersgurnee.com

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Total reviews: 947 reviews | Star Rating: 4.76
5 Star ★★★★★
 
 
827
87.33%
4 Star ★★★★
 
 
60
6.34%
3 Star ★★★☆☆
 
 
28
2.96%
2 Star ★★☆☆☆
 
 
13
1.37%
1 Star ☆☆☆☆
 
 
19
2.01%
Real Customers, Real Reviews

All reviews are from verified Balmes Flowers Gurnee customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

★★★★★
Reviewed By:
Shereen Stickney
Jan 24, 2020
Beautiful arrangement and great communication!
★★★☆☆
Reviewed By:
Janet
Jan 23, 2020
This is pretty but looks nothing like what was represented when I ordered. The flowers were red and bright and was called OOOh La La. This is OOOh La Blah. Disappointed. The pictures on your site is all we have to go by, so it should be understandable why the dissapointment. Thank you for your speedy delivery.
★★★☆☆
Reviewed By:
Mike
Jan 15, 2020
Nice and includes a delivery, but not sure it looks like $280 in flowers.
★★★★★
Reviewed By:
Ramong
Jan 14, 2020
This arrangement is great and still going strong. I'm a repeat customer, and the picture speaks to why!
★★★★★
Reviewed By:
Monique
Jan 14, 2020
Saw them in person and they were lovely. Thank you!
★★★★
Reviewed By:
gene Rubey
Jan 13, 2020
an attractive arrangement of flowers for the amount of money provided.. thanks for the photo. Plaza Affaires... Beaver Dam Wisconsin.
☆☆☆☆
Reviewed By:
Valerie Kelly
Jan 11, 2020
I called and spoke to the designer about this arrangement due to there being only 5 open flowers on an arrangement going to a funeral home.There is not 1 open bloom on the ENTIRE right side of this arrangement.I was told a new arrangement would be made and a new photo sent.I never received a new photo (I see you have now closed for the day) so I have no idea what was sent to the funeral home.To say that customer service was lacking from the person I spoke to is being polite.She was immediately defensive towards me.I know that no one likes dealing with an unhappy customer,but sometimes the customer is justified with their unhappiness and I don't see how this isn't one of those times.I don't understand why I wasn't called to discuss substitutions when it was clear this arrangement was going to be 90% closed.Going to a funeral,I need it to be open and look good today,not 4 days from now. I was told you don't do substitutions and I would suggest you start because wanting to send out a sympathy arrangement that is 90% closed instead of making a quick phone call seems lazy. And, again, lacking in customer service.
★★★★★
Reviewed By:
Beth H
Jan 6, 2020
Always pleased with Balmes bouquets. Even though I've moved away from the Gurnee area, I still only use them when sending something local.
★★★★★
Reviewed By:
Debennette
Jan 5, 2020
Lovely
★★★★★
Reviewed By:
Schuler
Dec 30, 2019
This is beautiful.
★★★★★
Reviewed By:
Rosalinda
Dec 29, 2019
Thank you Michele for your help you were very helpful.
★★★★★
Reviewed By:
Irene Druce-Hoffman
Dec 28, 2019
To the most wonderful Ladies at Balmes.Flowers are absolutly stunning.Thank you so much for helping me out again.You are so talented,thank you again.
★★★★★
Reviewed By:
Yousef Zaffarkhan
Dec 20, 2019
You guys are great! I apologize for the inconvenience my mother has caused. You guys attempted to deliver flowers 2-3 times, coordinated with my own mother only to have her refuse when you guys showed at the specified time. Now delivering a 4th time and leaving them there, is just great! I am sorry my mother is such a sourpuss, sometimes I questions whether or not I am actually her son when this happens. But thank you so much for never giving up! You guys are the best!
★★★★★
Reviewed By:
Ann Grady
Dec 20, 2019
The flowers are beautiful! Thank you for putting it together and delivering it so quickly.
★★★★★
Reviewed By:
Jim Scott
Dec 15, 2019
The flowers were beautiful...my wife absolutely loved the arrangement. Much appreciated.
★★★★★
Reviewed By:
Linda Behm
Dec 15, 2019
Delivered as promised.
★★★★★
Reviewed By:
Peter
Dec 13, 2019
Great basket, lovely staff. Thanks for helping make my Mom's Christmas. Merry Christmas to all at Barnes Flowers
★★★★★
Reviewed By:
Tina Lam
Dec 12, 2019
Thanks a million! They are beautiful.
Responded To By:
Michele / Owner
Dec 12, 2019
Thank you very much
★★★★★
Reviewed By:
sue simpson
Dec 10, 2019
the flowers were fresh and my friend loved them, exactly what I wanted.
Responded To By:
Michele / Owner
Dec 12, 2019
Thank you
★★★★★
Reviewed By:
DMC Construction
Dec 3, 2019
My family and customers always likes the flower arrangement you guys makes and very reliable/ Thanks many, DENNIS
Responded To By:
Michele / Owner
Dec 12, 2019
Thank you very much
★★★★★
Reviewed By:
Shay
Dec 2, 2019
A perfectly pleasant, efficient experience! Thank you
Responded To By:
Michele / Owner
Dec 12, 2019
Thank you
★★★★★
Reviewed By:
Michael F
Dec 1, 2019
Excellent job coming through for me with a lovely arrangement for Thanksgiving. Calling in my order quite late from Naples, FL, I was a bit concerned. You all did a great job for me.
Responded To By:
Michele / Owner
Dec 12, 2019
Thank you
★★★★★
Reviewed By:
Gail
Nov 28, 2019
Nice and fairly priced. Arrived on time.
★★★★★
Reviewed By:
M. G.
Nov 27, 2019
Friendly with Great service .
★★★★★
Reviewed By:
Jon
Nov 26, 2019
Beautiful arrangement. Great price. Fast delivery. Very nice and easy to use website. Highly recommend Balmes!
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