Balmes Flowers Gurnee, Gurnee, IL - Customer Flower Reviews

4949 Grand Ave
Suite 7B
Gurnee, IL 60031
1-847-249-4644
www.balmesflowersgurnee.com

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Total reviews: 745 reviews | Star Rating: 4.75
5 Star ★★★★★
 
 
646
86.71%
4 Star ★★★★
 
 
52
6.98%
3 Star ★★★☆☆
 
 
23
3.09%
2 Star ★★☆☆☆
 
 
11
1.48%
1 Star ☆☆☆☆
 
 
13
1.74%
Real Customers, Real Reviews

All reviews are from verified Balmes Flowers Gurnee customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 2 star reviews. Show all reviews

★★☆☆☆
Reviewed By:
Liane
Oct 1, 2018
Looks cheap
★★☆☆☆
Reviewed By:
Karen
Nov 1, 2017
I thought this arrangement was very drab and unattractive.
★★☆☆☆
Reviewed By:
Michelle Sabia
Jul 5, 2017
Flowers were not great quality, damaged and not what expected. We picked and payed for larger order and that is not what was received
Responded To By:
Michele / Owner
Jul 8, 2017
Ms. Sabina I'm sorry the arrangement didn't meet your expectations . I sent you a personal email addressing your concerns. Thank you for taking the time to notify us of this issue.
★★☆☆☆
Reviewed By:
Courtney Hancock
Apr 8, 2016
The flowers look good but the name was misspelled. I spelled it twice to ensure it would be correct and it still came out wrong. It is a let down as this is the first flower arrangement she has ever received. Thank you
★★☆☆☆
Reviewed By:
Christine
Jan 22, 2016
The arrangement is pretty, but it doesn't appear as full as the image of the premium flowers I ordered. I dont believe it has as many flowers as an $80 arrangement should have.
Responded To By:
Michele / Owner
Jan 25, 2016
Mrs. Christine we appreciate your feedback. When creating these arrangements we consider fullness and size. We were short on Miniature carnations and upgraded your arrangement to include white tulips ... More
Mrs. Christine we appreciate your feedback. When creating these arrangements we consider fullness and size. We were short on Miniature carnations and upgraded your arrangement to include white tulips in their place, you'll notice your arrangement was also 25" tall and 20" wide increasing it's size makes it represent you better in the funeral home. The flowers are also fresh so not as open as they will be later today, tomorrow and through the weekend allowing the family to enjoy them at home. Thank you for your order.
Michele Balmes
Update email I am following up on the arrangement for my Aunts funeral. After seeing them in person they were beautiful and my family was pleased.
Thank you
Less
★★☆☆☆
Reviewed By:
Betty
Jan 21, 2016
I do not feel as this arrangement is as full as the one that was ordered. I know the lilies are not open, but it does not look like there are as many carnations and other flowers in the arrangements as the picture and I am not happy with the fan greenery, that was not in the picture. I am hoping that maybe the real arrangement looks better then the picture. It is not worth the price.
Responded To By:
Michele / Owner
Jan 25, 2016
Mrs. Betty I sent you an email with the recipe from the arrangement you chose from our web page. I also explained when we took the order that we would make the arrangement full but would also make it ... More
Mrs. Betty I sent you an email with the recipe from the arrangement you chose from our web page. I also explained when we took the order that we would make the arrangement full but would also make it larger looking to represent your family well at the celebration of life event. I assure you all the arrangements look better in person than in the pictures. Thank you for your order .
Update Email: It did look better when I saw it at the chapel. ..... Thank you for your feedback.
Less
★★☆☆☆
Reviewed By:
Maria
Sep 8, 2015
The flowers are pretty, but they do not go well together. I do not feel this arrangement was worth the amount of money I spent.
Responded To By:
Michele / Owner
Sep 10, 2015
Maria, I'm glad we were able to discuss your concerns. Thank you for taking the time to speak to me today.
Michele
★★☆☆☆
Reviewed By:
Kathleen Pansey
Jul 31, 2015
Disappointed. For $65 I expected more than 2 roses, 2 lilies and a gerber daisy, even if there is another rose on the other side. Nothing creative or special.
★★☆☆☆
Reviewed By:
Dor, V.
Dec 8, 2014
The order arrived on time. The flowers fresh. I asked for an expensive, not too many types and colors and got a big mix that is not impressive and definitely not worth the over $100 I paid for. Disappointed.
★★☆☆☆
Reviewed By:
peggy
Oct 1, 2014
I don't think it looks like the beautiful picture at all. I'm back, because I was so pleased with the last orders, not this time
★★☆☆☆
Reviewed By:
Sue
Aug 19, 2014
Not over the moon for what I paid... And I specifically requested no carnations.