Bountiful Flower Patch, Bountiful, UT - Customer Flower Reviews
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Total reviews: 9139 reviews | Star Rating: 4.74
| 5 Star ★★★★★ |
7,941
|
86.89% |
| 4 Star ★★★★☆ |
574
|
6.28% |
| 3 Star ★★★☆☆ |
252
|
2.76% |
| 2 Star ★★☆☆☆ |
166
|
1.82% |
| 1 Star ★☆☆☆☆ |
206
|
2.25% |
Real Customers, Real Reviews
All reviews are from verified Bountiful Flower Patch customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 2 star reviews. Show all reviews
Reviewed By:
Ruth hill
Ruth hill
Feb 28, 2018
Disappointed in this arrangement. Not up to your regular caliber.
Responded To By:
Bountiful / Manager
Bountiful / Manager
Mar 9, 2018
Thank you for your response. We are sorry you were disappointed with the flower arrangement. Unfortunately, the tulips were not in bloom at the time the picture was taken. We hope to serve you in the future!
Reviewed By:
FM
FM
Feb 8, 2018
The flowers look nice and the woman on the phone was very helpful but I'm having a hard time with a better rating because the flowers haven't been delivered yet!
Responded To By:
Bountiful / Manager
Bountiful / Manager
Feb 9, 2018
Thank you for your response. I'm happy you liked the flowers and customer service. There might have been a misunderstanding about delivery time. On our order it specified delivery between 12 ... More
Thank you for your response. I'm happy you liked the flowers and customer service. There might have been a misunderstanding about delivery time. On our order it specified delivery between 12 and 4 p.m. The flowers were delivered at 3:35 p.m. Thank you for your order and we hope to serve you again.
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Reviewed By:
Nancy Berrett
Nancy Berrett
Jan 29, 2018
It looks pretty, but I was hoping for something a little more colorful and bright. It seems a little small for the price.
Responded To By:
Bountiful / Manager
Bountiful / Manager
Jan 30, 2018
Thank you for your review. We were happy to re-do the arrangement to your liking. We appreciate feedback from our customers and always hope to make them happy with their purchase.
Reviewed By:
Gary Glaittli
Gary Glaittli
Jan 23, 2018
Not as colorful or full as the arrangement pictured online.
Responded To By:
Bountiful / Manager
Bountiful / Manager
Jan 30, 2018
Thank you for your review. We are always happy to hear from our customers. The arrangement was re-done before it was delivered and we are glad you found the changes to your liking.
Reviewed By:
Kristeen
Kristeen
Dec 1, 2017
I don't like it as well as the one on your website. It is darker and not as light as I ask it to be for a baby. I am disappointed.
Responded To By:
Dec 7, 2017
I'm so sorry you were not happy with the funeral spray. The picture does look dark but the arrangement was much brighter. I hope when you saw it at the funeral you were pleased. Thank you for your response.
Reviewed By:
Ruth hill
Ruth hill
Oct 24, 2017
If this is truly what you sent and not the one with the cheesy red bow then I'm happy with it. Thank,you for listening to my concerns.
Reviewed By:
Rob Noble
Rob Noble
Oct 2, 2017
A few of the flowers look old and worn. Like we got the left overs. Normally wouldn't say anything but since you guys asked... yeah... wasnt the best for a florist. Rob Noble 206-914-3324
Responded To By:
Oct 6, 2017
I'm sorry you were not happy with the arrangement we sent. The lily in front is just opening up, so it is hard to see how fresh it is. the roses and other flowers are still "tight" so... More
I'm sorry you were not happy with the arrangement we sent. The lily in front is just opening up, so it is hard to see how fresh it is. the roses and other flowers are still "tight" so they likewise are fresh. It is hard to see how nice they are from a picture. I hope we will be able to serve you again in the future. Thank you for your response.
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Reviewed By:
Tiffany Jensen
Tiffany Jensen
Jul 25, 2017
I love the option to see what you send. However, my flowers do not look like what was ordered. The name of the arrangement chosen is bright & colorful. We got two red, one white and greenery. A far cry from pinks & oranges shown.
Responded To By:
Jul 25, 2017
Thank you for your response. Unfortunately, we didn't receive our shipment of Gerbera Daisies to give you a better selection of colors. We are sorry you were disappointed.
Reviewed By:
Cherilee Frasier
Cherilee Frasier
May 4, 2017
Thank you for the picture, I was hoping for more Roses. And it looks smaller than I pictured. Is this the exact bouquet that was delivered? Thank you for everything.
Reviewed By:
P carabello
P carabello
Apr 30, 2017
The 2nd time is not the charm. If I specifically asked for THE colored flowers on the Internet order and am told 2x that it would happen and neither is? Then I don't order from here any more.
Reviewed By:
Pam
Pam
Apr 18, 2017
The reason I chose the arrangement I did was because of the bright colors. This is nice but very drab. The green vase with the orange ribbon doesn't do it for me either. Flower Patch is usually better than this.
Responded To By:
Apr 18, 2017
I am sorry you are disappointed in your arrangement. We try to use bright colors, but these were that flowers that were available to us for that day. Thank you for your response.
Reviewed By:
Kori
Kori
Apr 13, 2017
I'm actually a bit sad. They did not look like the arrangement online. And the roses look a bit old and there are holes in the arrangement. I get that I purchased an item on sale but..... not all that thrilled with the arrangement.
Responded To By:
Apr 18, 2017
I am sorry that you are disappointed in the arrangement. We tried to get it as close as we could with the flowers that were available to us. Thank you for your response.
Reviewed By:
Lori Douglas
Lori Douglas
Apr 8, 2017
Delivered on Wed and Thursday the day of funeral all my lavender flowers wilted, and many of my small white filler flowers wilted along with the leaves. When my sister stopped by the shop to discuss it was blamed on the morturary instead of addressing th
Responded To By:
Apr 18, 2017
I am sorry that you were disappointed in your arrangement. We were disappointed that they wilted so quickly as well. We try very hard to make our funeral arrangements special for our customers. We rec... More
I am sorry that you were disappointed in your arrangement. We were disappointed that they wilted so quickly as well. We try very hard to make our funeral arrangements special for our customers. We received the flowers fresh that day, so the only thing that would have caused your flowers to wilt so fast is a lack of water and the temperature of the room they were kept. We can control those things while they are in the shop, but we cannot control the care of them once they leave. Once again, we are sorry that these did not hold up for you. I offered in-store credit to your sister, that still applies to you.
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Reviewed By:
Brooke
Brooke
Mar 28, 2017
They look a lot better in the picture. In person the edges of the petals were brown.
Responded To By:
Mar 28, 2017
I am sorry that you were disappointed with the flowers. The roses were on special, and these were the flowers that we had left. We tried to pick out the best flowers of the bunch.
Reviewed By:
LR
LR
Mar 21, 2017
Did not look like the picture. I would have never ordered this if I knew it would look like this.
Responded To By:
Mar 21, 2017
I am sorry you are disappointed with the arrangement. This arrangement has all of the flowers that were needed, but this set were smaller than the typical stem. We did what we could with the flowers.
Reviewed By:
Steven
Steven
Feb 16, 2017
The order was placed as a bereavement gift. "Sympathy" was listed under occasion. The basket and plants are lovely, but the ribbon did not fit the occasion.
Responded To By:
Feb 18, 2017
I am sorry you were disappointed with the ribbon. We usually try to match the flowers. We should have paid more attention to the occasion.
Reviewed By:
Deborah
Deborah
Feb 8, 2017
I ordered fresh cut wrapped not an arrangement. ??
Responded To By:
Feb 9, 2017
We are sorry for the mix up. The order that we received called for it to be arranged in a vase.
Reviewed By:
JOANNA TtURNER
JOANNA TtURNER
Feb 8, 2017
The plant looks a bit smaller than I was shown. I wanted the red budding flowers from the website. It needs a little color. But it is nice. Thank you
Responded To By:
Feb 9, 2017
The picture does make the basket look smaller than it is. This plant has the blooming flowers in it. This one just is not as bloomed yet. It will last the recipient a longer amount of time. Thank you for your response.
Reviewed By:
Suzi G
Suzi G
Jan 19, 2017
I thought I bought cheery bright birthday flowers. Not what I expected.
Responded To By:
Jan 19, 2017
I am sorry that you are not happy with the flowers. We did not have all of the exact flowers that were in the arrangement. Our designer tried to make it as similar as possible with the flowers that were available to us.
Reviewed By:
Cruz
Cruz
Jan 16, 2017
The message I left on the card was cut off. The person had no idea who it was from, big time bummer.
Responded To By:
Jan 16, 2017
I am sorry that it did not have your name on the card. I looked at your order and it does not look like you put your name on the card message area while ordering online. That is why it did not print on the card.
Reviewed By:
Breanne Gubler
Breanne Gubler
Dec 4, 2016
The white flowers were wilted.
Responded To By:
Bountiful / Manager
Bountiful / Manager
Dec 5, 2016
Thank you for your response. The white daisies look like they may be wilted because that is how the heads are facing but I assure you they were fresh.
Reviewed By:
Kristen Oaks
Kristen Oaks
Nov 23, 2016
I am quite disappointed with this arrangement. I asked for a full, lovely bunch of flowers...this is not what I expected. My friend is very ill and I wished to surprise her with something lovely.
Responded To By:
Bountiful / Manager
Bountiful / Manager
Nov 23, 2016
Thank you for your response. I'm sorry you were not happy with this arrangement. The call center sent us an order for a caribbean mist arrangement - this is the floral arrangement we do for the... More
Thank you for your response. I'm sorry you were not happy with this arrangement. The call center sent us an order for a caribbean mist arrangement - this is the floral arrangement we do for the price you ordered. There are many different stems of flowers used. Again, I am sorry you were disappointed.
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Reviewed By:
Jennifer Lehnherr
Jennifer Lehnherr
Oct 3, 2016
We have fresh flowers all over the office today from Costco ($19.99 each) and they look a lot better than these. We had to do this due to a death in the family. Just wish they were larger than the flowers that we paid $20 for. Oh well.
Responded To By:
Bountiful / Manager
Bountiful / Manager
Oct 4, 2016
I'm glad you saw the flowers in real life and that you were happy with them!
Reviewed By:
Ashleigh
Ashleigh
Sep 5, 2016
All of these flowers look very mature and have already bloomed. Personally, when receiving flowers I like partially bloomed flowers so I can enjoy the arrangement for more then half a day. Also, the pink bow does not match the arrangement or balloon.
Responded To By:
Bountiful / Manager
Bountiful / Manager
Sep 5, 2016
Thank you for your response. The flowers you mentioned as already bloomed are the Gerbera Daisy which always comes to us bloomed. The yellow lilies were partially bloomed but they are hard to see. ... More
Thank you for your response. The flowers you mentioned as already bloomed are the Gerbera Daisy which always comes to us bloomed. The yellow lilies were partially bloomed but they are hard to see. The ribbon is mostly pink but it does have yellow flowers printed on it. I'm sorry you were not satisfied with the balloon and arrangement sent. I hope we can serve you again in the future.
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Reviewed By:
Michelle cherry
Michelle cherry
Aug 8, 2016
These look aweful the gerbers are missing pettals, it's drooping flowers look like they are days old and on there last life!!!!
Responded To By:
Bountiful / Manager
Bountiful / Manager
Aug 8, 2016
Thank you for your response about the floral arrangement. I'm sorry you were not happy with the way the gerbera daisies look. We do not use old flowers. Sometimes the petals on the gerbera daisies are bunched together and the photo taken makes it look like some might be missing.
