Bountiful Flower Patch, Bountiful, UT - Customer Flower Reviews
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Total reviews: 9612 reviews | Star Rating: 4.75
| 5 Star ★★★★★ |
8,386
|
87.25% |
| 4 Star ★★★★☆ |
587
|
6.11% |
| 3 Star ★★★☆☆ |
262
|
2.73% |
| 2 Star ★★☆☆☆ |
169
|
1.76% |
| 1 Star ★☆☆☆☆ |
208
|
2.16% |
Real Customers, Real Reviews
All reviews are from verified Bountiful Flower Patch customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 3 star reviews. Show all reviews
Reviewed By:
Davies
Davies
Nov 29, 2017
Could you even put the small white flowers. Thank you so much. If possible, please deliver before 10:00 am. She is having lunch with friends today. Thanks again!
Reviewed By:
Deb Peterson
Deb Peterson
Nov 24, 2017
Not very pretty
Reviewed By:
Kevin Hedgepeth
Kevin Hedgepeth
Oct 31, 2017
Some if the greenery looked like it was dying I was wondering why because they were delivered
Responded To By:
Oct 31, 2017
Thank you for your response. We are sorry you were disappointed in the greenery. It shouldn't have been dying. If there were issues with the greens after delivery please call us so we can make it right. We hope to serve you better in the future.
Reviewed By:
Mark Bishop
Mark Bishop
Oct 21, 2017
Your service was wonderfully quick... Thank You for the prompt delivery... I expected a much larger bouquet for $60.... I am disappointed, however, I do appreciate your service. Mark
Responded To By:
Bountiful / Manager
Bountiful / Manager
Oct 23, 2017
Thank you for your response. We are sorry you were disappointed with the arrangement. The picture should have been taken closer to the arrangement so that you could see the flowers better. I hope we can serve you again.
Reviewed By:
Rh
Rh
Oct 21, 2017
Wish you had chosen a different color of ribbon.Yellow perhaps. Looks too much like a Christmas arrangement.
Responded To By:
Bountiful / Manager
Bountiful / Manager
Oct 23, 2017
Thank you for your response. We try to match the flower color in the plant but will try a different ribbon color in the future. We hope to serve you again.
Reviewed By:
Mike
Mike
Oct 17, 2017
This was supposed to be Autumn colors. The oranges and purples are great. Not sure where the pink fits in, but then I'm no expert. I'm sure she will love them.
Responded To By:
Oct 17, 2017
Thank you for your review. This Brighten Her Day arrangement was made with the same flowers and colors as pictured on our website. We are sorry you were disappointed and hope to serve you better in the future.
Reviewed By:
Paige
Paige
Oct 7, 2017
Look pretty but I thought it would be a lot brighter in color. Where is the cute metal scarecrow I paid for? That's why I went with this arrangment. Please tell me you added that!
Responded To By:
Oct 17, 2017
Thank you for your review. We included the cute metal sunflower pick in this arrangement. There are 3 pick options and the order did not mention a specific pick to include.We are sorry the scarecrow was not included and hope to serve you better in the future.
Reviewed By:
Carrie
Carrie
Sep 15, 2017
This arrangement is missing the bear grass and there were several more green button poms shown in the photo.
Responded To By:
Sep 19, 2017
You are right, the bear grass is missing from this arrangement. We are sorry that it was not included. We hope to serve you better in the future.
Reviewed By:
Sarah Elmer
Sarah Elmer
Sep 9, 2017
The card was not with the wreath. Unfortunately, very disappointing since 6 families went in on such a nice wreath. You sent the delivery person with the card to the service later after I called about the missing card, but unfortunately it never was match
Responded To By:
Sep 12, 2017
We sincerely apologize for the card not getting matched up with your wreath. That was our mistake and we hope you will give us a chance to serve you better in the future.
Reviewed By:
Jennifer Cottle
Jennifer Cottle
Sep 6, 2017
This looks beautiful! The only thing is, the bouquet that I purchased said it would have two dozen short stemmed red roses. Not one dozen. I can only count 12 roses. If that's it, I need a partial refund.
Responded To By:
Sep 7, 2017
Thank you for your review. We are happy you found the roses to be beautiful. There were 24 roses in this arrangement. Unfortunately the picture is only able to show the front facing flowers and this is an all around arrangement.
Reviewed By:
Kathy Bramall
Kathy Bramall
Jul 28, 2017
The babies breath was a little disappointing with so many other white filler flowers that look a little more elegant the babies breath was too typical. From the picture online I was expecting more.
Responded To By:
Jul 28, 2017
Thank you for your response. We usually use babies breath in our rose arrangements but would gladly use other filler flowers for you. Hopefully we can serve you again and customize the order for you.
Reviewed By:
Gail Anderson
Gail Anderson
Jul 22, 2017
I had to peal a few of the outside leaves off they were darker and curling. Flowers's dint look as fresh.
Responded To By:
Jul 25, 2017
Thank you for your response. I am sorry you were not happy with the roses. The roses that were used came to us in a shipment that day. I hope they lasted for you.
Reviewed By:
Natalie Thomas
Natalie Thomas
Jul 13, 2017
Not as full as picture on website.
Responded To By:
Jul 18, 2017
We are sorry you were not happy with the picture of the arrangement you ordered. The roses were not as opened as the picture on line and so it does not look as full but it was made to value. Thank you for your review.
Reviewed By:
Christy
Christy
Jul 3, 2017
Although this arrangement is nice, it is not what we picked out online. Very different that what we chose.
Reviewed By:
P carabello
P carabello
Apr 29, 2017
I had great customer service (the second time!) from Haley. ..however-- I won't use the service again. When I ask for an exact replica of the fbouquet online that's what I expect. I called and specified I needed THOSE flowers exactly. Didn't get it either
Reviewed By:
Kelly Peek
Kelly Peek
Apr 24, 2017
I didn't care for how the large green leafs in the back round were arranged. To symmetrical.
Responded To By:
Apr 25, 2017
I am sorry that you were not completely satisfied with your arrangement. We do offer other kinds of arrangements or can make a special effort to adjust them to the way you want them, but that is the way the arrangement is meant to be. Thank you for your response.
Reviewed By:
Jennfier Howard
Jennfier Howard
Apr 18, 2017
Thank you for the photo. It looks like there is an empty space where green palm leaves should be on the right side. If that can be fixed, great.
Responded To By:
Apr 18, 2017
I had previously told you that they had already left the store. They actually have not left the store. I got that mixed up with another order. We fixed the palm and you will be receiving another picture.
Reviewed By:
Jennifer
Jennifer
Apr 17, 2017
I would prefer a little more variety in color next time, but I was very pleased overall with what I got for the price. Thank you
Responded To By:
Apr 18, 2017
Thank you for your response.
Reviewed By:
Laurel
Laurel
Apr 6, 2017
Arrangement is nice for the price but could look more evenly spaced.
Responded To By:
Apr 6, 2017
I am sorry that you were not satisfied with your arrangement. This arrangement is hard to design evenly spaced. There are only one stem of each flower and we cannot seperate the stems. Thank you for your response.
Reviewed By:
Perry Tuckett
Perry Tuckett
Apr 4, 2017
Pretty, but too much white. Looks too much like a wedding spray.
Responded To By:
Apr 6, 2017
I am sorry that you were disappointed with the arrangement. We did not have very many colors available that day. We tried to give you variety, but this is what was available to us. Thank you for your response.
Reviewed By:
DH
DH
Mar 31, 2017
They looked good in the picture but some of the daisie petals were messed up and almost falling when they were delivered. Also 2 of them died in 3 days so that was disappointing. They have always been very good but a little off the mark this time.
Reviewed By:
Susan
Susan
Mar 28, 2017
I called very late and the Flower Patch was able to fulfill the order, that was exceptional. I was unhappy with the resulting bouquet, they said it would be with color. I found the arrangement to be so plain, I would have rather my name not be on it.
Responded To By:
Mar 28, 2017
I am sorry that you were disappointed with the funeral mache. We tried to do the best that we could with the time and flowers that were available. The description that we were given was to make it beautiful, full, and elegant. We thought that this style would match this description.
Reviewed By:
Jennifer Hestad
Jennifer Hestad
Mar 20, 2017
I don't see the peach colored roses.
Responded To By:
Mar 20, 2017
We are out of the peach colored roses. We tried to substitute it with the peach gerb. We try to make our arrangements as close to the picture as possible, and this is what we had in the store at the time.
Reviewed By:
Dee
Dee
Feb 26, 2017
It's was a gorgeous arrangement but is nothing like the picture of the one I ordered. About half the flowers. They did add the peacock feather which is what I asked for. Very helpful.
Responded To By:
Feb 28, 2017
I sorry you were disappointed with the easel arrangement. We did use the same amount of flowers in the arrangement. The flowers in the picture are more open than the ones we put in your easel. This w... More
I sorry you were disappointed with the easel arrangement. We did use the same amount of flowers in the arrangement. The flowers in the picture are more open than the ones we put in your easel. This was to ensure that they were fresh and would last throughout the services. Thank you for your response
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Reviewed By:
A. T.
A. T.
Feb 23, 2017
I was satisfied with the product and the service, thanks
