The Flower Basket, Aurora, IL - Customer Flower Reviews
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Total reviews: 1459 reviews | Star Rating: 4.61
5 Star ★★★★★ |
1,232
|
84.44% |
4 Star ★★★★☆ |
72
|
4.93% |
3 Star ★★★☆☆ |
53
|
3.63% |
2 Star ★★☆☆☆ |
24
|
1.64% |
1 Star ★☆☆☆☆ |
78
|
5.35% |

All reviews are from verified The Flower Basket customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Reviewed By:
Raquel Walton
Raquel Walton
Feb 16, 2025
The delivery lady was so nice! 30% of the flowers were already dying when I received them. The display was just ok. some of the rose petals had fallen into the vase water. I know this time of year is the busiest. I understand! Hopefully, the next time my daughter purchase from you all the buds and flowers will be fresher. Looked like a rushed job. I definitely won't share the disappointment with my daughter. The love and thought she put into this was truly heartfelt. Thank you for asking me about the order. Have a great year!!
Reviewed By:
Hyo Cho
Hyo Cho
Feb 16, 2025
It was delivered two days earlier than we asked for. The roses are already dying.
Reviewed By:
Eric Armstrong
Eric Armstrong
Feb 16, 2025
I am receiving a full refund because the flowers were not delivered in the time they were paid for. I was lied to about a delivery attempt. The customer service was horrible. I will not do this again and I'll be sharing my experience with my vast network.
Reviewed By:
Susan weatherford
Susan weatherford
Feb 16, 2025
The bouquet was beautiful. Some of the flowers are still beautiful 2 weeks later.
Reviewed By:
Linda Addis
Linda Addis
Feb 15, 2025
Beautiful! Have lasted all week! Love that the roses 🌹 actually smelled like roses!
Reviewed By:
Kathy Saum
Kathy Saum
Feb 15, 2025
The flower arrangement was just beautiful! The fragrance was just awesome! It's one of the most beautiful Arrangements I have ever received. Thank you
Reviewed By:
Barbara Noftz
Barbara Noftz
Feb 15, 2025
The flowers were beautiful. They were not too big for me to handle. I loved the coral roses. Flowers were very fresh.
Reviewed By:
ola ohale
ola ohale
Feb 15, 2025
Your delivery driver left the flowers outside in the cold and it was wilted by the time we got home. We had 2 orders and the older gentleman made sure some one was there to receive the flowers . The second guy left it at someone else's house , I let the lady know that that was not my house she hung up and never reached out to the driver. The neighbor ended up being the flowers over and it was wilted. I would not recommend this flower shop and this is definitely a 1 star for me out of courtesy
Reviewed By:
Janna
Janna
Feb 15, 2025
The flowers were just beautiful. My daughter ordered these for Valentines Day and because I was a little under the weather and they really made me feel better seeing such a beautiful flower arrangement.
Reviewed By:
Ed Gagnon
Ed Gagnon
Feb 15, 2025
You could not have done worse if you try…dead flowers, wilted and old…would NEVER ORDER from YOU again…you ruined my Valentines Day
Reviewed By:
Lauren Lawson
Lauren Lawson
Feb 15, 2025
Stunning arrangement!!! Absolutely beautifully done and smells wonderful.