The Flower Basket, Aurora, IL - Customer Flower Reviews
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Total reviews: 1906 reviews | Star Rating: 4.64
| 5 Star ★★★★★ |
1,629
|
85.47% |
| 4 Star ★★★★☆ |
90
|
4.72% |
| 3 Star ★★★☆☆ |
61
|
3.20% |
| 2 Star ★★☆☆☆ |
31
|
1.63% |
| 1 Star ★☆☆☆☆ |
95
|
4.98% |
Real Customers, Real Reviews
All reviews are from verified The Flower Basket customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 1 star reviews. Show all reviews
Reviewed By:
Kathleen Capezio
Kathleen Capezio
Dec 18, 2025
Hi I have not gotten delivery yet can you please give me an eta
Reviewed By:
S K
S K
Dec 14, 2025
Flowers were much fewer in quantity than photo of what was ordered. Not super fresh either, and significantly fewer actual flowers and more greenery than the photo. Was ordered a large, but looks like a small. This is the second time ordering from this location and getting bad flowers. This place is a rip off. Never again.
Reviewed By:
Graham Mcdonald
Graham Mcdonald
Dec 7, 2025
These were for my wife. They are already dead as of yesterday.
Reviewed By:
S
S
Dec 5, 2025
Underwhelming and disappointed. For the price I expected much better. Paid $75 and received a $20-$25 product.
Reviewed By:
Nb
Nb
Nov 18, 2025
On delivery there were 2 roses with brown edges. 5 days after delivery everything is shot. Was not near TV was not near air register.
Reviewed By:
Lee Finnegan Klimek
Lee Finnegan Klimek
Oct 8, 2025
Unfortunately not a good review. The flowers were to arrive on my birthday October 6th. The sender had the correct address but they wrote it down wrong and flowers weren't delivered until the 7th. Also, the sender paid for the largest bouquet and that was not delivered. A much smaller amount of flowers were delivered. She should get a refund.
Reviewed By:
Debbie Haish
Debbie Haish
Oct 8, 2025
NO! This is not what I ordered. I ordered fall flowers, this looks like xmas. Very unhappy.
Reviewed By:
Charlene Jimemez
Charlene Jimemez
Oct 3, 2025
The flowers were supposed to be delivered to me on my birthday October 1 as a gift from my sister however, they were delivered to a wrong address. We called the company and requested for order number 187-7044 to be redelivered. Today is October 3rd hopefully they are delivered to me with my correct address this time Not a very good experience.
Reviewed By:
SNF
SNF
Sep 14, 2025
Didn't look anything like the photo. Very disappointing to order for someone's last day with our company.
Reviewed By:
Kelly
Kelly
Jul 27, 2025
They were ok. My father passed and all I wanted not to have to look at the website and just talk to someone to get some help in what I was looking for. I didn't appreciate the person saying to me the website has it all is pretty easy to understand. That maybe true, but when you have been crying for days and can't see, the website isn't easy to see. And 2 of the roses were turning brown by the time I got to the funeral home. Ps to the person you have this little message written to, is MY FATHER who is deceased. That wasn't easy to see.
Reviewed By:
Melissa
Melissa
Jul 9, 2025
Never got my flowers because we cancelled the order, the refund was a bit dragged out as there was a lot of miscommunication from throughout the staff. Also the stock photo has a different picture - that is false advertising.
Reviewed By:
Gina
Gina
Jul 5, 2025
The flowers were not what was ordered. Not a single rose was in the arrangement.
Reviewed By:
Sellgren
Sellgren
Jun 28, 2025
Sent wrong flowers, wrong color, there are 2 different honey bee flowers, 1 regular and 1 summer, you sent summer and supposed to be regular with the peach color flowers
Reviewed By:
Tannya Williams
Tannya Williams
Jun 22, 2025
The flowers were pretty, HOWEVER I don't appreciate the fact that my best friend didn't get what she ordered the first time and I had another delivery the next day. Also I believe you all were the company I ordered my best friend flowers from last year in September for her birthday and I was also Not Satisfied with what she received! Y'all need to Do Better. This year I'm going to a local florist for her birthday flowers. Smh
Reviewed By:
Hope Heiser
Hope Heiser
May 25, 2025
Thw flowers were never delivered to me. It seems they were delivered elsewhere.
Reviewed By:
Terri Kolman
Terri Kolman
May 19, 2025
Unfortunately, I was very disappointed with the quality of the design and the flowers in it. I don't know what my 2 children paid for it but it was for a very difficult day. That was my wedding anniversary and if my husband hadn't died 19 years earlier we would have been married for 48 years. We found out by accident that he was in the last stages of lung cancer and had 1 to 2 months to live. He had no symptoms but unfortunately the Dr's were right. He died at 2am on New Year's day. It still feels like yesterday. It was very hard on my children and on me. I lost everything. My home, possessions, car money. Doing a foreclosure and bankruptcy was no fun. My children grew up in the Naperville school system and my daughter now teaches there. I needed to move and a m now in a rental in Oswego. There is a florist in downtown Oswego that is very creative and whose flowers. She just got flowers from there from her husband and kid's for Mother's day. Her husband is Ryan Kauffman the president of Oswego. I don't remember the name and theybare in Vegas at some political thing so I can't get the name for you but Oswego is a small village.When my son called the next day he asked.if there were any peach flowers in the display. I had to go look as when they were delivered by a wonderful delivery gentleman truly wonderful everything looked white. There were some tiny carnations who's tips looked like they might be peach. I went to look at them and luckily they had opened a bit more and I could tell him yes. Peach was my wedding color. Bridesmaid dresses, flowers etc so I'm sure whoever ordered these flowers for me asked that some peach flowers be put in the display. Wish I could give you a better rating but it was what it was. I appreciated that my children thought of me 19 years since we lost him and know how difficult this day would be for me and for themselves. I don't know where this picture wasn't done by me. My flowers didn't look like that.
Reviewed By:
Lisa
Lisa
Apr 30, 2025
The arrangement was beautiful. However, it was left unwrapped on the ground in front of my door. I have ordered from you and I just hope my orders weren't similarly delivered.
Reviewed By:
Sandra Nava
Sandra Nava
Apr 3, 2025
Hi, I sent my mother flowers for her bday, she never received them due to them dropped off on the sidewalk close to the street and not even at the actual door. Very unprofessional!
Reviewed By:
Anonymous
Anonymous
Mar 23, 2025
Many of the purple flowers were broken and the entire bouquet was sparse appearing. I was grateful for the surprise but disappointed by the flowers themselves. The purchaser noticed them over the phone they were not even close to what she purchased. The nicest part of the delivery was the delivery person.
Reviewed By:
Amy Rukavina
Amy Rukavina
Mar 6, 2025
The arrangement was disappointing compared to the image shown or as the image shown. It lacked fullness, with very few flowers and a lot of empty space, making it look sparse and poorly arranged. Given the price paid, I expected a much more lush and well-designed bouquet. Definitely not worth the cost.
























