The Flower Basket, Aurora, IL - Customer Flower Reviews

Flowers are beautiful. Delivery veas a mess. I wasn't home for maybe an hour and they claimed they called, but I didn't get a message. I came home to wait for them to be delivered. I spent my birthday sitting at home waiting for these flowers to arrive and they didn't come. The flowers were delivered the next evening. Since they were ordered off the FTD website we didn't know which flower shop was delivering them or who to call. FTD wouldn't provide us with that information or give my boyfriend a refund. He sat at home all day Saturday waiting for the flowers and they were delivered at 6:30pm. I told him not to order flowers from ftd again.

The flowers were beautiful however they were advertised as same day delivery. The order was in before 1pm and as if 8 pm they had not been delivered. When I contacted FTD customer service they said they wouldn't be delivered until next day. I was very disappointed and requested the order be canceled and they I receive a refund. Not sure why the delivery still came the next day?

The arrangement was pretty looking but was much smaller than expected. The greenery was a bit dry and falling off by the next day. The flowers were dead within 3 days.

Was late one day but beautiful was not delivered on time

I think it's beautiful but it came not protected and was just sitting on the front stoop.i didn't find it till right before bed.

I thought the arrangement would have more flowers. And the vase was supposed to be a ceramic block not a bear.

The flowers were beautiful, but they were not as ordered. The order was specifically chosen because of the carnations. There were no carnations in the bouquet at all. That was disappointing especially since the sender wanted to see my reaction. The delivery man was delightful. They were lovely, but the mark was missed.

The bouquet is beautiful. The balloons loss their helium and deflated and sunk less than 24.hours after receiving them.

The flowers were lovely and had major wilt the next day. Water was full, too. That was disappointing

The flowers drooped within 2 days even though I watered it..Other thsn that it was fine..

Arrangement was not even. I used to work in a florist and it was supposed to be arranged symmetrical. This was not as the white flowers were clumps instead of stems.

They were beautiful, but not worth the money.

Unfortunately the roses were not in the best shape.

They were designed beautifully but they seem to start dying in a day or so.

Flowers were very pretty. They were left by the front door, I didn't know they were delivered. Rose who sent them said she paid extra for a Thursday delivery. Just picked them up from the front door Saturday morning. Also, received two duplicate arrangements! I hope she was not charged for two!

Arrived without balloon and the roses were half dead. 3 wilted before even opening. Even with pruning and changing water the roses didn't last. Mums look great and greenery too.

The arrangement was beautiful but the roses died next day.

I love the flowers, a little small but beautiful. However I did not receive the greeting card my boyfriend bought for me and I would have loved what he said more than the flower.

Left the flowers unwrapped on front porch. The wind knocked them down. They did not come in a box or plastic wrapping. Poor delivery

They're lovely! (Just FYI within 24 hours the daisies and rosette clusters have dramatically wilted and began to fall apart even though fresh water was added)

The thoughtfulness of the gift I loved. But the condition of the flowers and for what they cost because the gift we purchased the larger arrangement- sadly I am not. The cost of the flowers compared to the arrangement delivered is inaccurate. But! It's not the flowers fault- they were just picked. It's pretty but was not comparable in price

The flowers were sweet and pretty but died very quickly within a few days.

Two flowers were broken . Probably because they were originally delivered to the wrong place and tipped over in the caged delivery pen.

I thought there would have been more roses not cheap fillers

60.00 was a bit much for a poinsettia/ was pretty