The Flower Basket, Aurora, IL - Customer Flower Reviews

Beautiful flowers

The flowers were beautiful. However , These were intended to be delivered to my wife directly. Not my next door neighbor . I had a specific conversation with Ed regarding the delivery . I was insured that whatever time I gave him, would be the time the 70 roses would be delivered to my wife . I told Ed I would call the morning of the delivery, to give him a time. I was also told that if no one picked up in the morning to leave my message regarding the time. The flowers were delivered at 11AM. she was not home. So they were delivered to my neighbor . I had no clue, no call, and no acknowledgement that my message was even received? I called to follow-up at 1pm, only to hear that my neighbor had the!the roses? I instructed who ever answered the phone to have the driver return, pic them up , and deliver to my wife at 3pm. It never happened, I was never told it never happened, my neighbor wound up presenting my wife with the 70 roses for her 70th birthday . The lack of communication was “Very” disappointing. Especially with a significant present like a 70th birthday. Please consider my 3 star rating very generous based on the circumstances .

Absolutely gorgeous bouquet! The arrangement was so well done and I appreciated the service of the delivery! I'll tell my husband to be sure to order from The Flower Basket again!

They were gorgeous!

Loved the arrangement! It is very pretty.

The flower arrangement is gorgeous and I love the scent of roses.

They were beautiful

The flowers are absolutely beautiful!!! I was shocked that they didn't arrive covered in plastic or paper as it's freezing outside. I really appreciated the heads up delivery text too!!!! Overall - 4.5 stars!

Loved these

I love the flowers received on my birthday!

One of the prettiest arrangements I have ever received. The flowers were incredibly fresh. I would highly recommend The Flower Basket

Although the flowers were beautiful, they were lacking the blue flowers and the lilies, which I paid for. I ordered the premium and they look more like the standard.

Beautiful!!!!!

This flower arrangement is stunningly beautiful. All of the flowers are fresh, their colors clear and bright. This arrangement smells wonderful, like the aromas that come from a flower garden on a warm summer day. This day has been a very happy birthday for me. Georgia Gilbert

Beautiful arrangement!

They loved them!

Amazing bouquet for the misses! Delivery was phenomenal! The guy waited for us to finish dinner and also offered to meet us there to deliver the flowers. He wanted to make sure she got them personally! I would recommend this 1 million times over! THE BEST FLOWER SERVICE!!! Will be using in the future for anything flower related!

Wife loved them!

Delicately beautiful! Smile when I look at it.

Service was incredible, drove to my work since I wasn't home just to hand deliver them! Shoutout to Tony for being amazing and kind while delivering them and changing his route just to get them to me!! They also are stunning and smell so good!

Brautiful after 7 days!

Flowers were beautiful

Beautiful ❤️❤️❤️❤️❤️

The roses were beautiful but the greens were a little unorganized.

Driver delivery person was fabulous. Kept great communication and came back to deliver. Disappointed no ribbon around vase, no flower food packet, should have had a plastic covering over to protrct in the elements. The message on the card was not correct. Had a bunch of question marks instead of hearts. Same thing happened at sweetest day. Flowers were ok. Not the best. It's the thought that counts. .