Designs by Carol, Mundelein, IL - Customer Flower Reviews

1363 Wilhelm Rd
Mundelein, IL 60060
+1 (847) 837-8317
www.designsbycarolflowers.com

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Total reviews: 420 reviews | Star Rating: 4.65
5 Star ★★★★★
 
 
358
85.24%
4 Star ★★★★
 
 
21
5.00%
3 Star ★★★☆☆
 
 
14
3.33%
2 Star ★★☆☆☆
 
 
9
2.14%
1 Star ☆☆☆☆
 
 
18
4.29%
Real Customers, Real Reviews

All reviews are from verified Designs by Carol customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 1 star reviews. Show all reviews

★★★★
Reviewed By:
Dorothy Rossi
Sep 8, 2025
While the arrangement I received was pretty it was nothing like the photo online that my husband chose from. Also it was supposed to be delivered on Friday morning as a surprise and the delivery finally happened on Saturday evening!!😳
★★★★
Reviewed By:
Bonnie
Sep 3, 2025
Unfortunately never received. No delivery proof able to provide as well
★★★★
Reviewed By:
Judy B
Sep 2, 2025
You delivered to the wrong address. You delivered across the street to my neighbor 21 Haverton . I am 24 Haverton. We had no idea they were left at their front door until they got home.
★★★★
Reviewed By:
Brooke Kidd
Aug 22, 2025
We actually ordered 4 of these , but only one was delivered
★★★★
Reviewed By:
Sue Ellen Rendall
Aug 13, 2025
I got many flowers (5 bouquets) for my birthday and these were somewhat pretty but the most expensive and least spectacular arrangement. They were also a day late and I know the sender was extremely disappointed. I was trying to add a photo of all the pictures but I am unable to. I would not recommend this florist unfortunately.
★★★★
Reviewed By:
LR
Jul 10, 2025
Miserable. Would never use this company again.
★★★★
Reviewed By:
Cassandra speer
Jul 8, 2025
Never got the order
★★★★
Reviewed By:
Cheryl
Jul 3, 2025
Roses were already dying when received the flowers did not look fresh, I was very disappointed
★★★★
Reviewed By:
Elzbieta
Jun 1, 2025
I don't think roses was very fresh cut! Usually stay about 6-7 days Besides that, was very small roses Not this time ! Sorry, but time I will give you only one star
★★★★
Reviewed By:
Kanesha Hunt
May 30, 2025
I never received them. They were never delivered.
★★★★
Reviewed By:
Penny Lewandowski
May 29, 2025
Flowers were beautiful. Delivery Was not great. Knock on the door!
★★★★
Reviewed By:
Priscilla C
May 8, 2025
I have never received this delivery. Whoever states they have delivered it is dishonest. I work from home and can easily answer my door when the doorbell is rung.
★★★★
Reviewed By:
Mary Ann Murray
May 5, 2025
The other *low star* reviews are correct. My flowers may have looked like that picture *before* I got it... However, a very low quality, damaged arrangement was delivered and after I called, the promised replacement never came. My son ordered flowers after my surgery. I'm sure with delivery he paid $60-$75 but four of the eight lillies were broken and two were missing half their petals. It was basically a $15 grocery store bouquet and it would not have been sold for the way it looked. I called and spoke to Ed who said the driver sent him a picture when it was delivered and Ed said he could see all the damage in the picture. He said they were getting a fresh flower delivery the following day and he would replace my arrangement. It's been a week now and no replacement. I tried to call last week but got no answer. I'll call again today but I'd like them to refund my son's money. If they can resolve this, I will update my review. The order must have been through 1800flowers because we live 45 minutes from Mundelein and we have many quality florists in our area. No need to travel so far. I can't recommend this florist.
★★★★
Reviewed By:
Christine
Apr 24, 2025
Beautiful but the roses wilted very soon after receiving. It was literally on day 3
★★★★
Reviewed By:
Ilene and Mitch Cutler
Apr 10, 2025
The flowers are beautiful, but completely open. The roses look a little brown around the edges. I am afraid that this display will not make it through the weekend. I am disappointed.
★★★★
Reviewed By:
Gale Debartolo
Apr 10, 2025
Never got anything Received email too early Received flowers now and their beautiful!!
★★★★
Reviewed By:
Sydney
Apr 8, 2025
This looks nothing like the picture I selected on 1-800 flowers. Where are the purple ones? I see maybe one in the back and paid $80 for a nice arrangement.
★★★★
Reviewed By:
Vanessa
Apr 6, 2025
Nothing look like what I have ordered! Very disappointed!