Expressions In Bloom, Corvallis, OR - Customer Flower Reviews

Alanna, thanks for your comments. Sometimes the photos don't show exactly what the flowers look like. I would like to assure you that there were no pink flowers and that the ribbon was a pale lavender. The roses are a personal favorite of mine called "Dark Purple". Since you had upgraded the bouquet from the website, our designer needed to use a larger vase to accommodate more flowers. She chose a darker purple that seemed to match the flowers selected. Hopefully this makes you feel a bit better about your gift. Thanks again!
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Oh my goodness, it sounds like this was frustrating for you. We do have several addresses for the Corvallis Clinic here in town. Our gal was just trying to make sure that we had the correct place so that we could make a timely delivery. Your daughter has a wonderful name and I love how you chose to spell her name too...Sorry that there was confusion. But we are so glad that you liked the flowers as that was the most important part of expressing your emotions!
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We're sorry you were unhappy - I took your order on the phone and as I told you, we waited for the freshest flowers to come in. which means the Alstromeria in particular is still in bud form, and will open in a day or two - which will fill in the bouquet nicely. Tho I purposely waited over an hour before I delivered it so you could see the picture, and had you just called us - we could have easily changed it before delivery. But if you wish us to pick it up - we can do so, but need your specific instructions to do so. Again, so sorry you were displeased, and if you wish to call us at 800-405-5666 we'll do whatever you wish!
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Tim, I just left you a voice mail so that I could personally speak with you about this. One of the main differences from the website is that those roses are fully opened and we used extremely fresh roses--they have not filled the space yet. We do always want to meet or exceed your expectations...I'm sorry that we didn't. your price was $134.95 instead of $150
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Oh my goodness. I am so sorry that you were disappointed. Honestly, the pictures are good, but don't fully show the details of a bouquet. I assure you that there were no holes in the bouquet. You had asked for something bright,cheery and long lasting--not "a color scheme with the bright pink/light pink/purple". We would have been happy to accommodate that request for you. You told Emily (who spoke with you) to use our best judgement in filling this. Also, one nice thing about sending a picture, is that you can let us know ASAP, before it goes out for delivery, and we can change it for you. As you can see from the business card included in the picture, it was a very nice size bouquet as well.
Again, I am sorry that you were disappointed. Please know that in person, it was very beautiful.
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Lynn, thank you for your critique and your kind understanding email after we contacted you. We learned 2 things from this particular order...We usually put a business card in the picture for reference of size - the bouquet was actually 22" tall, but that doesn't translate size without reference to something, and the business card was left out in this picture. Glenda actually used the bouquet you liked in the cooler, changed it to a larger vase and added the roses, hydrangea, more carnations and more mums, more flowers, to bring it up to the value.
And #2, we love our lime green background - but never again with green flowers! They become almost invisible against that backdrop. (you have to look very closely to see they are there!)..

So in future when we have green flowers like that, we will remove the backdrop and shoot the picture against the black that is behind our backdrop.
We would have gladly ran her out another bouquet but couldn't speak to you because we were told you were driving, and wouldn't do that without clearing it with you.
Again, thanks for your critique, with every small correction we grow and get better, and there's always something new to learn!
Warmest regards...
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Sorry you didn't like it - we do stock about 10 times the varieties and colors of anyone else in the area, but it's impossible to have every color of every variety in stock at all times. So we followed the color scheme of the description that said "breezy shades of pink, white, lavender". Also this is why we have on our order form the agreement to substitutions, which everyone sees on checkout.
Best wishes...Jonathon, owner
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So sorry Fabian you didn't like the bouquet, but I need to say, I very clearly explained to you what was available at the late date. I offered Stargazer lilies but you said you didn't want those and they had to be white. So I told you about the Starburst Mums, which we did use, and filled it to the correct value.
Had you called or otherwise let us know, prior to delivery, when we sent the email, we could have made further modifications to be sure to please you, which is our goal! This is why we send actual photos of the bouquet created to our customers.
Best regards and sincerely...Jonathon (owner and the guy who took your order)
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Hi Eric,
I'm so sorry that you were disappointed in the bouquet we sent to your daughter. About 5 years ago, we started using these clear labels to further Brand our product and ourselves. They are very elegant and easy to peel off. We have now used over 10,000 on our vases, and you are the very first person to take issue with it. I hope that your daughter did like the bouquet itself
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