Flower Patch, Salt Lake City, UT - Customer Flower Reviews
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Total reviews: 36366 reviews | Star Rating: 4.8
5 Star ★★★★★ |
32,434
|
89.19% |
4 Star ★★★★☆ |
2,214
|
6.09% |
3 Star ★★★☆☆ |
725
|
1.99% |
2 Star ★★☆☆☆ |
405
|
1.11% |
1 Star ★☆☆☆☆ |
588
|
1.62% |

All reviews are from verified Flower Patch customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 1 star reviews. Show all reviews
Reviewed By:
Andrew crookston
Andrew crookston
Dec 17, 2021
I bought roses for my girlfriend for the first time and you put my ex's first name on the card. How do you fuck that up? You had one job. I actually want a refund because the flowers made her cry. That is the worst possible mistake a flower shop can make.
Reviewed By:
They don't stop spamming you
They don't stop spamming you
Dec 6, 2021
It should be the customer's choice as to whether to leave a review or not. These people will not stop spamming you, demanding that you leave them a review.
Reviewed By:
Brad Adolphson
Brad Adolphson
Dec 5, 2021
After the debacle that was my flower delivery, I can't believe that you would solicit a review from me. I have been buying a dozen roses from Flower Patch for my daughter's Birthday every year since she turned 16. This year she is 61. I think next year I will try someone else for her roses. The flowers and arrangement were nice but were priced very high for what they were.
Reviewed By:
Nikki
Nikki
Nov 24, 2021
Not sure why there are hot pink roses when I asked for yellow in a blue and yellow bouquet? Kind of hideous if you ask me.
Reviewed By:
Melissa Ward
Melissa Ward
Nov 16, 2021
It kind of looks like what I ordered but the color of those carnations are wretched! I do not like them at all!
Reviewed By:
Christie Campbell
Christie Campbell
Nov 8, 2021
Looks not as full as picture on website. Moree we greenery than flowers.
Reviewed By:
Rochelle Myers
Rochelle Myers
Nov 6, 2021
This arrangement is half the size (in height and fullness) of the photo shown on your website. I am very disappointed!
Reviewed By:
Lillian Mcnatt
Lillian Mcnatt
Oct 31, 2021
we had a bad experience, the flowers never arrived at the funeral, I called and you said they had been dropped off, the staff there said they did not arrive, I called again only to be left hanging on the phone and I had to hang up because the service had started. when I got home I called and you said there was a mistake, the flowers I ordered were still at the store. they never were delivered. it was a big disappointment.
Reviewed By:
Shaun Roberts
Shaun Roberts
Oct 19, 2021
The person who took my phone call was very polite and nice but the flower arrangement was not what I ordered and by the time I received the picture there was no time to have it changed before the deadline to have it delivered
Reviewed By:
Kristin Christensen
Kristin Christensen
Oct 18, 2021
Those flower colors are not good. I am very disappointed to be honest!!
Reviewed By:
Melissa chacon
Melissa chacon
Oct 9, 2021
I love getting the photos! This looks nothing like Deepest Sympathy Spray Masculine. I have ordered this spray a few times but this is the first it's looked completely different. Disappointed with this arrangement.
Reviewed By:
Mirta
Mirta
Oct 8, 2021
The dominant flower should have been hydrangeas and paid extra to have them added to the one. I only see one dominated by the flower on top
Reviewed By:
Julie Shumway
Julie Shumway
Oct 4, 2021
I hope they are prettier in person bc it looks like they just threw flowers in a vase, they are not arranged evenly. I paid extra for the white flowers and they should be on both sides, not all clumped together on one side. I hope there is more than one rose, like there should be, it's hard to tell bc they are all the same level. Some flowers should be a little taller than others. I feel like it could have been arranged more pleasing to the eye. I do appreciate them sending a picture.
Reviewed By:
Natalie
Natalie
Sep 30, 2021
The 2 orchids on the top of the wreath are supposed to be around the top in a circle arrangement, not hanging down from the bow. Only the 2 on the bottom are supposed to be hanging down . Is it too late to fix it?
Reviewed By:
Alys
Alys
Sep 30, 2021
My bouquet looks nothing like what I purchased online and paid for. Beyond disappointed
Reviewed By:
Chris
Chris
Sep 23, 2021
Ordered flowers to be delivered on my mother's 75th birthday but they didn't show up until the following day. Took 3 separate phone calls (and eventually coordinating with her directly from my end) to finally get the flowers to her because Flower Patch employees never called her to arrange a delivery time that worked with her schedule. I was then told by a manager that they had attempted to re-deliver them the evening of her birthday which wasn't true because they had a house full of people there celebrating the occasion. Very disappointing experience.
Reviewed By:
RF
RF
Sep 21, 2021
Several types flowers that I selected for the bouquet was left out and the overall size of the boquet was small considering the price of $223.00 that I paid. I tried to text and call the shop to explain it to them but they didn't open till 8 am and there was no way to contact them. As soon as 8 am arrived, I called and was put on hold for 15 minutes. When they finaly answered they said the boquet was already in transit and there was nothing they could do to remedy it. When it was delivered they were 20 minutes late causing me to miss a meeting while waiting for them to arrive. Later I drove 20 minutes over to the murray location to talk to them and see what they could do for us and they did help us by reimbursing us for the items they felt they had left out, but I felt that it was nothing compared to all the trouble we went through with it, and still ending up with a boquet that was far less than what we wanted, what we ordered and what we paid for. For this reason, I am generously giving one star for my rating. And hope that they can do better for the next people that use them for their flower arrangements.