Flower Patch, Salt Lake City, UT - Customer Flower Reviews

4370 South 300 West
Salt Lake City, UT 84107
+1 (801) 747-2824
www.flowerpatch.com

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Total reviews: 27227 reviews | Star Rating: 4.78
5 Star ★★★★★
 
 
23,906
87.80%
4 Star ★★★★
 
 
1,914
7.03%
3 Star ★★★☆☆
 
 
589
2.16%
2 Star ★★☆☆☆
 
 
340
1.25%
1 Star ☆☆☆☆
 
 
478
1.76%
Real Customers, Real Reviews

All reviews are from verified Flower Patch customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 1 star reviews. Show all reviews

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Reviewed By:
Ralph Thornton
Nov 18, 2022
For the 2nd year in a row you delivered the flowers to the condo across the street. I left explicit instructions on the order form to deliver to the house on the south side of the street not the condo with the same house number as our house. I caught the driver before he left and informed him of his error. He just verified that he had delivered it across the street but just drove off. I then had to go across the street to get the flowers. I paid for delivery to my house and I did not get it.
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Reviewed By:
Craig johnson
Nov 17, 2022
Very nice
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Reviewed By:
Natalie Lutz
Nov 10, 2022
I asked for pink with a little but of white. This has more white than pink.
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Reviewed By:
Patty
Nov 7, 2022
I wasn't happy most flowers were a little brown on the outside . And decoration looked not balanced especially for what I paid.
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Reviewed By:
Trisha Griffis
Oct 21, 2022
This is for my sisters birthday what is the welcome to the world balloon I order the Love you to the moon and back. Its a birthday can you change the balloon?
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Reviewed By:
Carla Bone
Oct 8, 2022
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Reviewed By:
Unsatisfied Repeat Customer Saying Farewell
Sep 12, 2022
Someone sent me an email saying they couldn't find the location AND they said the contact number I gave them was incorrect which I didn't give them--it belonged to another customer. So, I went online, entered the address, found the location on a map, and emailed back a picture of the map. I then asked where they got the incorrect number and would my order now be delivered....no one replied....just crickets. This isn't the first time TFP delivery driver contacted me about not being able to find a location that anyone could find on the internet. I will not be using this company in the future. And, for $110.00--white lilies and red snapdragons grow in my backyard--I'll make and deliver arrangements myself. Customer service is no longer cuz....if we hear it once...we hear it a THOUSAND TIMES A DAY....."Sorry--we're short staffed!" THEN CLOSE YOUR DOORS AND MOVE ON.
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Reviewed By:
Carolyn Alvey
Sep 9, 2022
Well, this is for my son who is an Alpha Male, and all of these pastel colors and pink gift bag are not what I was hoping for. Seriously, I would have gone for Primary Colors for the Latex and Also for the Mylar. Not a Pink bag for the Chocolate covered Cinnamon Bears. (The Man Flies an Apache Helicopter and has done two tours to Afghanistan.)
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Reviewed By:
Alisa
Sep 7, 2022
I guess I'll just order from someone else from now on. There is no way that's a seventy dollar bouquet. You said you would fix it. This is worse. Just .. nevermind.
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Reviewed By:
Alisa
Sep 7, 2022
I asked for something colorful and cheerful. This is exactly what I did not want.
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Reviewed By:
Janice Reid
Sep 6, 2022
Excellent service and beautiful flowers. Very happy.
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Reviewed By:
Jessica R
Aug 11, 2022
Missing the bear.
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Reviewed By:
Bryce
Jul 26, 2022
Wish I could give zero stars. Flowers lasted 2 days and are dead. Absolute waste of money. Will not be good back or recommending
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Reviewed By:
Traci Garcia
Jul 19, 2022
They arrived late! It's been 3 days and most of the arrangements are dying.
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Reviewed By:
Keri graff
Jun 30, 2022
Very helpful unsight unseen but beautiful just what we wanted 5 stars
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Reviewed By:
Karen Browning
Jun 30, 2022
I selected this arrangement specifically because it came with a lovely sage color vase, my daughters favorite. It also has some beautiful swirls that highlighted the daisies. I'm rather disappointed. Flower Patch has never let me down until now?? What's the problem?
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Reviewed By:
P
Jun 20, 2022
Flowers never arrived. They made it so hard and we're not helpful. How can a business based on delivery not find a house when given the right address?????? Why did it take so many calls and still no resolution? Will never use or recommend.
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Reviewed By:
Mesha Booth
Jun 18, 2022
But I was exspecting to C husband grave with them on it. So could u try again???
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Reviewed By:
C S
Jun 11, 2022
The flowers were nice, but the constant barrage of emails and texts following delivery, begging for feedback, were beyond annoying. Companies used to provide services; now they're as narcissistic as YouTubers and Tik Tok wannabes and won't leave you alone until you give feedback. So here you go, please leave me alone! And yes, this incessant pestering definitely left a bad taste in my mouth and makes me very hesitant to do business with Flower Patch in the future.
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Reviewed By:
Santiago Guzman
Jun 4, 2022
Never received order so I canceled and got my money back I had originally ordered them and got an email confirming they were delivered and they were not so I called flower patch to get it figured out and got the worse attitude from customer service over the phone she was clearly not having a great day and I received the attitude for it and because of the attitude nothing was getting figured out so I decided to cancel the order and get a refund I've always used flower patch for my flower purchases even when I was overseas deployed and I have always had a great experience but after this purchase I don't think I'll ever buy from flower patch again not worth spending hard earned money to deal with an attitude
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Reviewed By:
Santiago Guzman
Jun 1, 2022
Very upsetting I have to write this but I didn't get the flowers but I did get a confirmation email saying they were delivered so I called and dealt with an employee that clearly wasn't having a good day so it didn't help the situation I have used flower patch for a long time and it was my go to when I was deployed overseas and I love how convenient they made it for me but today out an awful feeling in my mind to ever use your business again I know it's not all of flower patch's fault in an entirety but not only dealing with flowers that weren't delivered dealing with an employee like I did that did not help the situation was unfortunate and upsetting
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Reviewed By:
Mary
May 25, 2022
Hi, I had specifically asked for no ribbon, a clear vase with clear water. A variety of pink roses not opened yet. I only see one size. The web site/pic says two types of roses to give the arrangement some balance....pink roses, pink spray roses and pink wax flow, arranged alternately with the daisies. That opened rose will not last very long. Disappointed!
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Reviewed By:
Jaylynne moyeda
May 21, 2022
Those are peach flowers not pink (pink to signify breast cancer!)and where is the teal?!?😭 that's not going to match her urn very well!😭
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Reviewed By:
Felicia Andas
May 16, 2022
why are they fully bloomed? they won't last long if they are that bloomed.
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Reviewed By:
Mohamad
May 11, 2022
Doesn't even look like the picture on your website that I ordered. Will not be purchasing with you guys again.
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