Flower Patch, Salt Lake City, UT - Customer Flower Reviews

4370 South 300 West
Salt Lake City, UT 84107
1-801-747-2824
www.flowerpatch.com

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Total reviews: 18707 reviews | Star Rating: 4.75
5 Star ★★★★★
 
 
16,099
86.06%
4 Star ★★★★
 
 
1,541
8.24%
3 Star ★★★☆☆
 
 
458
2.45%
2 Star ★★☆☆☆
 
 
270
1.44%
1 Star ☆☆☆☆
 
 
339
1.81%
Real Customers, Real Reviews

All reviews are from verified Flower Patch customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 1 star reviews. Show all reviews

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Reviewed By:
Tam
Feb 22, 2021
Nothing like the picture. Much smaller. Actually embarrassed that it is so small. Called them before delivery to get something different. They didnt seem to care.
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Reviewed By:
Kitty Baker
Feb 22, 2021
Nice I picture too bad I didn't receive it
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Reviewed By:
Kitty Baker
Feb 20, 2021
Messed up delivery would have been nice to have received the baloon and bear. There was a reason for it.
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Reviewed By:
Juliana lutes
Feb 10, 2021
Was not happy didnt make it they way you said they would, will never order from u again!!!
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Reviewed By:
Bethanie Monsen Ford
Feb 6, 2021
This does not look like what we requested, looks cheap and skimpy. Highly disappointed and wish a manager would call.
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Reviewed By:
Kyra
Feb 6, 2021
There was no card left on them!!
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Reviewed By:
Tina
Jan 25, 2021
Order was not complete. I ordered a teddy bear to go with and it didn't get delivered
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Reviewed By:
Robert Newsome
Jan 10, 2021
Judging by this picture I would have to say that I am not pleased by the quality of the plants chosen. It is nowhere near the quality or attractiveness of your advertised picture and whoever put that ugly ribbon on should be given a broom and kept away from filling orders.
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Reviewed By:
Linda Olson
Jan 9, 2021
This was a special 10th year Anniversary bouquet that was a Flower Patch Designer order which was supposed to resemble the bride's bridal bouquet, so I ordered mixed dark purple flowers, purple roses, maybe a purple orchid or if needed a few very deep pink/purple flowers. I was really disappointed when I saw 2 big bright pink Gerber daisies in the center of the bouquet. I paid what I consider a premium price to have the designer bouquet made with mixed purple flowers. I have used Flower Patch for over 10 years & never been disappointed & the arrangements have been lovely, so I was really unhappy with what was sent! Linda Olson
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Reviewed By:
SC
Jan 6, 2021
This is the second time I have ordered a plant from the Murray location of Flower Patch, and have been very specific on a rectangle basket NOT a round one, as well as asked for spikes like pictured in the arrangement on the website. Both times the request was not fulfilled. I thought the first time was a fluke and thought I would give it another chance. Unfortunately, even after telling the gal on the phone that I was very concerned about getting it right, it didn't matter, as nothing was heard and clear directions where not followed. I am very disappointed.
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Reviewed By:
Janet
Dec 23, 2020
Very disappointed in the flower arrangement. Not light & airy with red & white carnations like I requested. I even referenced picture on your website to help with order.
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Reviewed By:
Jaelyn Hansen
Dec 22, 2020
I'm sorry, I don't like that arrangement at all. I wanted bright, vibrate, flowers that look very similar to the picture provided. This is a happy birth of a baby and should be celebrated. These muted, clustered, autumn colored flowers are a disappointment.
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Reviewed By:
Derreld Yost
Dec 19, 2020
Hi, Flowers were left on the porch, frozen and not found until the next day at which time they were useless.
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Reviewed By:
Teresa Vitela
Dec 18, 2020
These are not the flowers that I had ordered and are not the flowers shown on the website.
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Reviewed By:
Late as usual
Dec 17, 2020
Any chance you can deliver them? You're already a few hours late!
Responded To By:
Amy Hawke / General Manager
Dec 17, 2020
Thank you for your review. I have looked into your order. This order which you placed online was to be delivered today Dec 17th between 8-12. I just spoke with the driver and he has dropped that de... More
Thank you for your review. I have looked into your order. This order which you placed online was to be delivered today Dec 17th between 8-12. I just spoke with the driver and he has dropped that delivery off to Kandie at 11:45. Please feel free to call us with any other concerns.
Thank You,
Amy
Less
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Reviewed By:
Pat
Dec 12, 2020
The shape is different from the picture! This arrangement looks very messy
Responded To By:
Amy Hawke / General Manager
Dec 17, 2020
Thank you for bringing this to my attention. I am so glad that we were able to get it fixed before the delivery was made. Thanks you again for your feedback.

Amy
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Reviewed By:
Lisa Wilcox
Dec 12, 2020
Too pink. Supposed to be for a funeral. I am so embarrassed.
Responded To By:
Amy Hawke / General Manager
Dec 17, 2020
Thank you for your feedback. We are so sorry that you did not love the color of your arrangement.
thanks
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Reviewed By:
Jason
Dec 7, 2020
Unfortunately, the original order was left at the wrong house. When I called to investigate, I was treated very poorly, insinuating that I had made the error. I voiced my frustration and heard nothing since until today (almost 2 months later) saying that it was finally delivered to the correct address. I won't be using the flower patch again.
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Reviewed By:
B
Dec 5, 2020
These look nothing like the flowers that I ordered online. I chose the ones online for a specific reason and there isn't anything in this arrangement that resembles the one I thought I was ordering.
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Reviewed By:
Mike S
Dec 4, 2020
Very low value for money
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Reviewed By:
Teresa
Dec 3, 2020
I felt like there was a lot of runaround on this order. Ordering 2 things at once - I was on the phone for 45 minutes! I told her exactly what I wanted and there was so much back and forth, and actually bringing the flowers back to the shop to add the peach rose, and then you changed the red rose to yellow. Your shop could have done the exact thing I chose - you had ALL the flowers in the picture on your website. So, no - I am unhappy about this one. It should have, and could have, looked like the one I chose in the beginning.
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Reviewed By:
Vadra Ramsey
Dec 2, 2020
This arrangement doesn't even look like the one I ordered. I am not happy with it.
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Reviewed By:
Mike S
Dec 1, 2020
Charged $75. for a $35 bouquet (no vase). Flowers PROMISED before noon - did not arrive. Made SPECIAL arrangements for early in the day delivery and Flower Patch failed, again. This is LAST time I will order from Flower Patch. They are consistently late, poor value for money, and flowers usually losing their petals before delivery.
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Reviewed By:
Kim Stebbing
Nov 24, 2020
Hi, I bought this off of the first picture on your website. It had pretty colors. The one in this picture are drab looking.I called about this and the lady said that all of the managers were gone for the day and she would have to get back to me tomorrow. This looks depressing from what I thought that I was getting. This is frustrating.
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Reviewed By:
Lale Fonoti
Nov 13, 2020
Very disappointed at the size of this wreath compare to the money we paid for..
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