The Flower Basket, Aurora, IL - Customer Flower Reviews

not what I expected.

You could not have done worse if you try…dead flowers, wilted and old…would NEVER ORDER from YOU again…you ruined my Valentines Day

I ordered these flowers on 1/29 to be delivered by 12pm same day and they weren't delivered until 1/30 at 130pm. The customer service was absolutely horrible and on top of that my flowers in the picture looked nothing like the pictures of what i ordered. A few of them were close to dead.. not satisfied at all.

Ordered this bouquet because the website showed a beautiful arrangement of sunflowers and roses. Not worth the money for what was received!

I haven't received them. We were home all day yesterday and there was a notice in the mailbox that they tried to deliver them but no one knocked at the door. We were home all day.

Unfortunately, my order did not come as pictured. My arrangement did not include the Mouseketeer hat and when my dad (who placed the order) called to notify, he was not provided a resolution or an apology. Furthermore, the delivery process was not seamless. I was out when it was initially attempted and received a message. I called back to inform when someone would be available to receive and was told that wasn't going to work and they'd have to deliver the following day and tried to force me to guarantee that I'd be home when they'd like to deliver despite the fact that I work during the daytime and couldn't be home for an early afternoon delivery.

I never received my flowers. I was called and told they would be delivered on Monday 1/20. They never arrived it's now 1/23. Id give a 0 if it was an option

Bouquet looks nothing like the picture. It only had 7 Roses and 6 Small flowers when we ordered the Premium flowers. It was so small compared to how it actually looks in the photo.

They were not delivered!

It was terrible, not even close to what I ordered and paid over $110 for. Will never order again. By the time 1/2 the flowers bloom, the others will be dead.

I never received my order! Worst experience with a florist, ever!

I ordered a centerpiece for Christmas called Royal Christmas centerpiece. I encourage you to go online and look at it. This is far far from what I ordered. There's no ribbon. The pinecones were busted up. The ornaments were haphazard sticking in, and it was lopsided! I wish I could put a picture of it online with the review, I give them zero stars, my heart sank when I saw it!

The flowers would have been great, however they were just left on my porch in the elements. This wouldn't have been so bad if they had been wrapped or in a box. Due to them being left outside until I came home they no longer look nice. There should have been a plan other than leaving them outside if the homeowner isn't home - like a phone call. I'm disappointed for sure.

The flowers were delivered a day later than I requested. When I called and talked to Omar I was assured that they would have the exact same flowers I ordered delivered on the date requested. Instead my wife received a different arrangement that what Omar and I discussed. Please tell me why I should ever order from FTD again since you messed up the original delivery by being late and then messed up the second delivery by sending the wrong flowers.

Honestly I didn't like the flowers. It didn't look nothing like the picture I order. One big thing about it I ordered pink roses, But got red instead and it looked as if it was thrown together in a rush.

I ordered flowered for my moms birthday, For $76 it was not worth it at all

Roses were beautiful when they arrived on 9/10! Started dying on Friday and all roses died as of 9/15 didn't even last a week.

Flower were beautiful but started dying hours after being delivered.

Received 2 floral arrangements from FB in one week. Both came to my house when no one was home ... both arrangements left on the front stoop in windy, rainy(off & on all day) weather with no protection .. no plastic bag, no box ... nothing. Both arrangments were blown over ...I would not recommend this florist.

Horrible. To be delivered with dirty water with a whole spot missing in the back. Just horrible.

Flowers were ordered by my sister Dr Rehana Rafiq No flowers have been received ordered one week earlier. Please check.

The flowers arrived with some blossoms falling off as the diver handed over the bouquet. The remaining flowers wilted and died within 2-3 days. Just a bad experience!

There were hardly any roses and very bad looking bouquet. The picture and kind of flowers were deceptive. Horrible experience and did not put a smile on the receiver.

I am very upset I specifically ordered the hummingbird vase. Dif not receive what I ordered. I should of been notified ! Plus the recipient wasn't home so flowers were not delivered the day they were supposed to. You had my phone number you should of called and I would of told you to leave them at the front door !!!! Not happy with my order !

I never received them!!! Please call me 5615586998 My friend sent me flowers for my birthday and I've never received them on April 8