The Flower Basket, Aurora, IL - Customer Flower Reviews
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Total reviews: 1483 reviews | Star Rating: 4.62
5 Star ★★★★★ |
1,252
|
84.42% |
4 Star ★★★★☆ |
75
|
5.06% |
3 Star ★★★☆☆ |
54
|
3.64% |
2 Star ★★☆☆☆ |
24
|
1.62% |
1 Star ★☆☆☆☆ |
78
|
5.26% |

All reviews are from verified The Flower Basket customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 1 star reviews. Show all reviews
Reviewed By:
Shawn
Shawn
Feb 19, 2024
Unfortunately 3 roses died the next day. Then 3 more the following day. I was not impressed. I had flowers at Jewel last longer than this. Very disappointing.
Reviewed By:
Cynthia Jendro
Cynthia Jendro
Feb 18, 2024
No. The delivery person left them outside uncovered or package protected and they sat in freezing cold weather for many hours as we were not home. Needless to say they lasted but a day! Plus the arrangement looked like a few bundles from Trader Joe's and there was no succulent in it.
Reviewed By:
Danielle Sobieraj
Danielle Sobieraj
Feb 17, 2024
Flowers did not arrive as ordered on 800flowers Order that did arrive is as depicted in this photo but again not as ordered , completely different. My order was pink and red roses that was to be a dozen each with pink and purple fillers and a full arrangement that was $300 ... order I received would have been better bought at Jewel .. was not impressed by what I did receive and was embarrassed.. I normally buy my girl amazing and beautiful Flowers and sped top dollar but this was gas station quality
Reviewed By:
Tara Butler
Tara Butler
Feb 10, 2024
Actually I was quite disappointed this time. I ordered the biggest bouquet possible for this one when i usually order the smaller sizes and it looks even smaller than some of those. I will not do that in the future. I was really surprised in all the wrong ways unfortunately.
Reviewed By:
courtni
courtni
Jan 31, 2024
wasn't able to just leav delivery. delivery was rescheduled, wasn't able to get same day delivery. told me order was changed but it wasnt
Reviewed By:
Patti eiden
Patti eiden
Jan 30, 2024
Read the reviews already sent. You know I was not pleased. Based on the fact you never responded and are asking again says a lot. I've had major surgery, from now on contact the sender
Reviewed By:
Amanda
Amanda
Jan 16, 2024
This arrangement arrived with bent stems and was not a full bouquet. My friend ordered me a beautiful bouquet which looks totally different from what I received. Horribly disappointed. Look on the Flower Basket's Facebook page. I posted the two pictures there so one can see the difference. I also encouraged my friend to file a fraud claim.
Reviewed By:
Amy Pasqualini
Amy Pasqualini
Jan 8, 2024
They were dead and when I sent them to my boss she stated that they were not the correct ones she ordered and the balloon was wrong.
Reviewed By:
Mary
Mary
Dec 30, 2023
I thought the flowers were cute, but my husband advised me that you left out three deliveries and I'm pretty damn pissed and disappointed about that. He showed me a picture of the entire order. They were supposed to be flowers that I've gotten delivered the two small balloons, a big balloon, a raccoon, stuffed air, teddy bear, stuffed animal and a raccoon card a bigger one I got nothing for 172 dollars. I'm thinking the flowers and fans The balloons should've been equivalent to about 75 maybe 25 with shipping so 100 bucks I need 72 back on his card please
Reviewed By:
Leslie Fuller
Leslie Fuller
Dec 30, 2023
I am very disappointed in my flowers and their delivery. We were gone all afternoon until 8pm. The flowers were left on a bench on our porch-exactly as shown. No protection covering against the 33° cold, and I never got a phone call that they were there and my number was on the enclosure card. The flowers were drooping and dropping petals the next morning. I called the next day and was told I would receive a new bouquet on Friday as a flower shipment was coming in. I never got the replacement bouquet or a call to explain why. At this point, my gift giver should receive a full refund.
Reviewed By:
Natalie B
Natalie B
Dec 26, 2023
I thought they were ok, a little bizarre with the strange green carnations, but when my SIL (who ordered them for me) came over and saw them, she was NOT happy. They look nothing like what she ordered. She just sent me a a pic of the listing and it's not even close. I feel bad for her, as she didn't get her money's worth at all.
Reviewed By:
Jude Barnes
Jude Barnes
Dec 25, 2023
Did not get them! Son is having them delivered on Wed . Don't know why they did not come ?
Reviewed By:
Sue Brennan
Sue Brennan
Dec 24, 2023
Received a day late. They look like they were left in a vehicle for days before delivery. I have pictures for reference.
Reviewed By:
Gerri Weiher
Gerri Weiher
Dec 24, 2023
I'm sure my niece paid dearly for these flowers but they looked nothing like the picture above. It looked like someone just gathered a bunch of flowers at random and pushed them in a vase. Two if the daises were wilted! I didn't want my neice to know how they looked as I'm sure she would have been disappinted. She should get a refund or some compensation
Reviewed By:
Debbie (who ordered it)
Debbie (who ordered it)
Dec 24, 2023
Very disappointed!!! Only 1 rose in the whole bouquet and no carnations. !! You neglected to copy the $70 picture I ordered!!
Reviewed By:
SANDI DETTMANN
SANDI DETTMANN
Dec 22, 2023
I was most disappointed with the vase of flowers I received from my sister for Christmas. There were too few flowers in the vase. We were expecting a bouquet called home for Christmas and that is not what I received.
Reviewed By:
Susan Tyndall
Susan Tyndall
Dec 19, 2023
The flowers appeared pretty How ever the flowers were delivered without any plastic to cover them they were left outside on the front porch by the delivery person -they were exposed to extreme colder weather -theyvgot burnt by the cold temperatures outside. So I had to pull flowers out as they were damaged by the cold. Suggest protecting them if you are gong to leave them outside!
Reviewed By:
Michelle Parker
Michelle Parker
Dec 17, 2023
The design is not well put together, the colors are not pretty.
Reviewed By:
Deyanira
Deyanira
Dec 16, 2023
What I received was completely different from what my husband ordered, if there's going to be a change on the order they should contact the buyer and let them know.
Reviewed By:
Lorene Duran
Lorene Duran
Dec 13, 2023
I received the wrong order of flowers. My boyfriend ordered me a Christmas bouquet but instead I received a pink roses with white flowers instead (Not my colors at all). It looked like a get well bouquet or baby shower bouquet. I was extremely disappointed. He called about it several times but there was no Christmas bouquet sent to me at all!
Reviewed By:
Grizel
Grizel
Dec 9, 2023
The delivery was terrible, I think these flowers were arranged many days before delivery....The flowers were opened too much and consequently died already, which I feel as a florest you guys will like the customers to enjoy them a least a couple of days. I know the person that send them to me was also upset because the delivery was supposed to be Monday and I received them until Wednesday.
Reviewed By:
Patricia Winkel
Patricia Winkel
Dec 3, 2023
The flowers were left outside without any protection. When I got home from work they were frozen and died within 30 minutes of thawing out. it was very disappointing