Baltimore Flower Delivery, Gwynn Oak, MD - Customer Flower Reviews

The arrangement that I received didn't look anything like the arrangement in the picture. I was very unhappy with the size of the flowers that I received. I also thought that the flowers were going to be on a stand and not on the floor.

I am very disappointed this is not what I ordered, and conformation said delivery was for 6/3/25, was not delivered until 6/5/25. Your photo of the item I ordered ,which is on your website and on the conformation is not the photo above. Will not use again and will not refer to anyone.

Although the flowers are pretty, my son stated that this is not what he paid for and ordered. He ordered the large Floral Fantasy Bouquet for my 85th birthday. He stated that this looks nothing like what he ordered. He would like a refund. The tracking number is W01005948384006, the order number on 1-800-flowers is 5958384006. The order number on the delivery is 00030069.

Flowers were not what I ordered at all. They use cheap flowers as fillers. I would not Suggest ordering from here as grocery store flowers look exactly the same and would be one fourth the price

My flowers were received wilted and with minimal water in the vase. They sat out in direct sunlight for 7 hours before I came home. My husband called to have a new arrangement sent in replacement.

Condolence flowers were never received. When calling customer service there is no record of the order. An order number is not included in the grainy photo taken by the delivery service. The photo provided is not of our home. The phone number that your company texted for this rating does not come up in the database. Feels like a total scam. Please save yourself the aggravation and do not order from Baltimore flower delivery by best florists. Total 0 stars.

This arrangement was an embarassment to my family! You charged $145.00 for this horrible arrangement. I would never recommend Avas Flowers and are posting to all my social media the photo of what I ordered and what I got. If I could give no stars that is what I would do.

Very disappointing for the amount of money spent ($105). A couple of the blooms had already opened and were wilting when delivered. My friend who ordered the flowers called to ask for a refund or new delivery and was only given a $20 coupon for his next order. Needless to say, he will not be ordering from here again.

I didn't like it at al. I wish I could give a zero. I order XL. This doesn't even look like a small. So disappointed.

This is the absolute worst customer service ever. I ordered 7 arrangements for Admin Assistant Day for our team. They delivered 1. No big deal, so I contact them and they promise to deliver the other 6 that same day. They never show up. The next day I spend all day talking to them and they promise me 4 more times to deliver. They never show up. I escalate things on the third day and they deliver 1 arrangement. They promise several times that they will deliver the others. They even say that they are on the way with all of the arrangements. They never show up. I ask for a refund and they say no. I paid $546 and they offered me a $15 gift card. Never ever use this florist. This is poor customer service.

Terrible. I never received the flowers my husband sent. The flowers were not delivered and then it was a struggle to get a FULL REFUND for the order. Will never order from here again.

The flowers were terrible. So sad looking. Nothing like what i ordered. 1800 flowers gave me a refund because of how bad these were. If i could give 0 stars, i would.

Wrong floral arrangement was sent. Notified FTD to obtain full refund.