Detroit Flower Delivery, Madison Heights, MI - Customer Flower Reviews

I have called the phone number 248-399-5664 twice since flowers were delivered. I left voicemails both times a s have received no response. My daughter said she ordered a card and communicates the message but there was no card with the delivery. It says “see attached Greetings Card” But none was attached. I had to guess who the flowers were from. I understand mistakes happen, but no answering of phone or returned call is not acceptable customer service.

Not enough flowers for 60.!

This was never delivered to me. The first day nothing arrived. A day late I received a phone call, they couldn't find my address, I called back and left a message they had written it down wrong. No response and no delivery.

What showed up to my beautiful mom's doorstep for her birthday was not at all like the picture I ordered on the FTD website. A wilted, unboxed arrangement was delivered on a hot day. Unboxed! What florist just dumps an arrangement on someone's doorstep without wrapping it in some way? I got a full refund for this from FTD.

The arrangement is a bit disappointing because it looks nothing like what I paid for. I will not order online anymore.

Did not receive the chocolates but did receive the flowers

Extremely small for the amount of money I paid. I used to purchase flowers back in 2013 all the time. I'd put down $100-$200 easy for my lady but the quality and the amount of flowers showed. I saw the flowers I just purchased for $14 at Sam's Club. So the other $85 worth of product, I assumed, lined some pockets, that's just my opinion. Very sloppy, customer is a for thought, will not be purchasing anything else from this Generic Fortino Flower Shop. I miss My Ital's!!!

My boyfriend tired to give me flowers at my work place but they didn't even call me and I never got anything. Then I receive a text saying rate the delivery but I never got the flowers so I was so confused. When I called there was more confusion

It's a rip off. They sent the typical red or dark pink roses with was not ordered. My friend brought the super big bunch, and I received the medium. After complaining, they said one of the flowers (tulips) was not in season. Then why advertise? The replacement was the same size, different flowers. Would never order from them again.

The flowers arrived two days late due to an input error on your end. Every single flower was dead. I called immediately and was told a credit was issued to the sender. Although there's no question money back was warranted, a new arrangement should have been sent gratis due to your error.

My white bouquet just arrived at the venue although it was supposed to arrive 3 days ago on Friday the 29th. I do expect a full refund on that arrangement. The two that did arrive were stunning! I will give you a more than outstanding rating, but only after you refund me for the arrangement that arrived 3 days late.

Hi. I ordered the flowers for Ruth, my mother-in-law to be and I was disappointed. They looked nothing like the flowers I ordered. I ordered the same arrangement for my mother in Tennessee and they looked like the arrangement ordered. I spent a lot of money and the value was awful. 😞

The flowers were beautiful when I received them, just as the picture above, but within two days the white Hydrangeas were already wiltin

Beautiful arrangement. However, I would not leave any arrangement on someone's porch, especially uncovered.

we're not received

The flowers were not as pitched on the website

These flowers that we sent aren't even close to what I ordered. Really disappointed when I saw what was sent. What a mistake.

Never received them !

These flowers were not delivered to my mother. I was given a refund. I was very disappointed

I never received my flowers

I will be honest, I feel bad writing a bad review, but these flowers did not look anything like what I ordered online. I ordered a bouquet with soft pastel colors, roses and Lillies, and our bouquet had nothing but cheap flowers and carnations in it. The colors were vivid, orange and purple. Nothing like what I ordered. I was pretty disappointed.

Did not receive what I ordered.

Flowers arrived damaged. The driver handed them to me, not wrapped or secured in a box. It was apparent that they fell over in the truck and were damaged. I had to ask for replacement.

NEVER RECEIVED ANY FLOWERS FOR MY BIRTHDAY !!!!!! PLEASE REFUND ALL MONIES DUE TO PURCHASER !!

Paid for expedited shipping and it was supposed to be delivered before 12 and didn't arrive until after 2. Was supposed to come with a large box of chocolates and didn't receive those either