Flower Patch, Salt Lake City, UT - Customer Flower Reviews

4370 South 300 West
Salt Lake City, UT 84107
+1 (801) 747-2824
www.flowerpatch.com

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Total reviews: 36911 reviews | Star Rating: 4.8
5 Star ★★★★★
 
 
32,948
 89.26%
4 Star ★★★★☆
 
 
2,226
 6.03%
3 Star ★★★☆☆
 
 
732
 1.98%
2 Star ★★☆☆☆
 
 
407
 1.10%
1 Star ★☆☆☆☆
 
 
598
 1.62%
Real Customers, Real Reviews

All reviews are from verified Flower Patch customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 1 star reviews. Show all reviews

★★★★★
Reviewed By:
Lisa Wilcox
Dec 12, 2020
Too pink. Supposed to be for a funeral. I am so embarrassed.
Responded To By:
Amy Hawke / General Manager
Dec 17, 2020
Thank you for your feedback. We are so sorry that you did not love the color of your arrangement.
thanks
★★★★★
Reviewed By:
Jason
Dec 7, 2020
Unfortunately, the original order was left at the wrong house. When I called to investigate, I was treated very poorly, insinuating that I had made the error. I voiced my frustration and heard nothing since until today (almost 2 months later) saying tha
★★★★★
Reviewed By:
B
Dec 5, 2020
These look nothing like the flowers that I ordered online. I chose the ones online for a specific reason and there isn't anything in this arrangement that resembles the one I thought I was ordering.
★★★★★
Reviewed By:
Mike S
Dec 4, 2020
Very low value for money
★★★★★
Reviewed By:
Teresa
Dec 3, 2020
I felt like there was a lot of runaround on this order. Ordering 2 things at once - I was on the phone for 45 minutes! I told her exactly what I wanted and there was so much back and forth, and actually bringing the flowers back to the shop to add the p
★★★★★
Reviewed By:
Vadra Ramsey
Dec 2, 2020
This arrangement doesn't even look like the one I ordered. I am not happy with it.
★★★★★
Reviewed By:
Mike S
Dec 1, 2020
Charged $75. for a $35 bouquet (no vase). Flowers PROMISED before noon - did not arrive. Made SPECIAL arrangements for early in the day delivery and Flower Patch failed, again. This is LAST time I will order from Flower Patch. They are consistently lat
★★★★★
Reviewed By:
Kim Stebbing
Nov 24, 2020
Hi, I bought this off of the first picture on your website. It had pretty colors. The one in this picture are drab looking.I called about this and the lady said that all of the managers were gone for the day and she would have to get back to me tomorrow
★★★★★
Reviewed By:
Lale Fonoti
Nov 13, 2020
Very disappointed at the size of this wreath compare to the money we paid for..
★★★★★
Reviewed By:
Jennifer Wilson
Nov 6, 2020
I asked for pink roses????????
★★★★★
Reviewed By:
FP
Oct 27, 2020
Look nice but as they have yet to arrive (Flower Patch is a day late so far) what's the point? No one cares what they look like in the store! It's the actual (late) delivery that matters!
★★★★★
Reviewed By:
Artemio mayorga
Oct 21, 2020
No good.
Responded To By:
Amy Hawke / General Manager
Oct 21, 2020
I am so glad that we were able to improve this arrangement for you. We added more stargazers that were a little more open. We are sorry that we didn't have enough of the fully open stargazers. ... More
I am so glad that we were able to improve this arrangement for you. We added more stargazers that were a little more open. We are sorry that we didn't have enough of the fully open stargazers. But putting them in an arrangement not fully open gives your arrangement a longer life. thank you again for you feedback.
Amy Hawke
Less
★★★★★
Reviewed By:
Mindy Sipes
Oct 19, 2020
In less the 24 hours the balloons lost air. Called store and they said the manager would call me 2 days and still no call
Responded To By:
Amy Hawke / General Manager
Oct 21, 2020
Thank you for your feedback. I will have them call you. I am so sorry that we did not get back to you.

Amy Hawke
★★★★★
Reviewed By:
Neal howard
Oct 16, 2020
The card message was not delivered with the plant the recipient had to call and ask who sent the plant that's when I found out that the card never delivered with the order.not cool
Responded To By:
Amy Hawke / General Manager
Oct 21, 2020
I am so sorry that the card message did not make it with your arrangement. I will be sure to check with the driver to make sure that they are always delivering with the card. thank you for your feedback.
Amy Hawke
★★★★★
Reviewed By:
Joleen
Sep 17, 2020
It doesn't look like the picture on your site. Looks chinsey! Needs more flowers please! I want it to look as full as the picture.j
Responded To By:
Amy Hawke / General Manager
Sep 22, 2020
Thank you for your feedback. We will take a look at this and resolve it for the future.
Thanks,
★★★★★
Reviewed By:
Aicha
Sep 10, 2020
Not quite the same as the picture. Flowers are not the same, the height either and the vase. I am disappointed with the picture you sent that is different from the picture on your website.
★★★★★
Reviewed By:
Zach
Sep 1, 2020
They were already wilted a day after I bought them.
★★★★★
Reviewed By:
Pellegrino
Aug 26, 2020
Definitely looks prettier on the website
★★★★★
Reviewed By:
Jacob
Aug 18, 2020
Never were delivered
★★★★★
Reviewed By:
Janet Middaugh
Jul 30, 2020
It's suppose to be a round basket not oblong. I just called flower patch to make sure I ordered the round one in which I did. She indicated the driver would stop and exchange it at an other flower patch. I asked if I could have a picture sent to me of the
Responded To By:
Amy Hawke / General Manager
Aug 13, 2020
Janet, We are sorry that we couldn't send you another picture of the plant. The driver stopped at a store close to your delivery to pick up the plant. This store does not have the ability to s... More
Janet, We are sorry that we couldn't send you another picture of the plant. The driver stopped at a store close to your delivery to pick up the plant. This store does not have the ability to send pictures as it is a pick up store only not a delivering store. We are glad that we were able to send the round plant and then send you a picture later.
Thanks,
Amy Hawke
Less
★★★★★
Reviewed By:
Robyn
Jul 14, 2020
Not at all what I described over the phone! So unhappy about these bunches of flowers that I ordered. The arrangement was horrible and you couldn't even see the roses buried in there. Looked like a tiny bunch of cheap daises. The purple flower I asked for
★★★★★
Reviewed By:
Tosh Shiba
Jul 10, 2020
I would rate this a minus five!!! Extremely disappointed as to what we received. Lacked overall number of flowers with many of those In the arrangement were far from opening. Also lacked color causing it to look dull and cheap!! Was not like what was pict
★★★★★
Reviewed By:
Tosh Shiba
Jul 10, 2020
Lacking number of flowers including colors compared to display photos in catalog. Very disappointed!!!
★★★★★
Reviewed By:
Tim
Jul 6, 2020
Asked for early delivery though a special request, it was a 3 hr window. Flower Patch failed here. Very disappointing.
Responded To By:
Amy Hawke / General Manager
Jul 6, 2020
We are so sorry we were unable to deliver your arrangement earlier this morning. We delivered as soon as possible with the other orders that we had on the schedule for today. Thank you for your feedback!
★★★★★
Reviewed By:
Drake Brown
Jun 23, 2020
The package was delivered the the recipient (my Dad, LaDell Brown) reported to me that there was no indication of who it was from. This is the second time your company has goofed up something with a delivery I ordered. The last time you put the wrong la
Responded To By:
Amy Hawke / General Manager
Jun 23, 2020
Drake, I am so sorry that happened. The card read We love you Dad. Drake and Holly. Thank you so much for your feedback.

Amy
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