Flower Patch, Salt Lake City, UT - Customer Flower Reviews
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Total reviews: 36366 reviews | Star Rating: 4.8
| 5 Star ★★★★★ |
32,434
|
89.19% |
| 4 Star ★★★★☆ |
2,214
|
6.09% |
| 3 Star ★★★☆☆ |
725
|
1.99% |
| 2 Star ★★☆☆☆ |
405
|
1.11% |
| 1 Star ★☆☆☆☆ |
588
|
1.62% |
Real Customers, Real Reviews
All reviews are from verified Flower Patch customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 2 star reviews. Show all reviews
Reviewed By:
Shawnee
Shawnee
Nov 16, 2017
Was hoping for more colorful bright flowers like the description indicated. Maybe it's just the picture
Reviewed By:
Adriana
Adriana
Oct 24, 2017
Not representative of the online pictures and does not look like the value I paid for. Not very impressed.
Reviewed By:
Jonathan
Jonathan
Oct 16, 2017
I get my wife flowers from here about every other month. The arrangement was great but by the third day they were already drying up. My wife changes the water everyday. This is not the typical experience but had to give two stars on this one.
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Oct 18, 2017
Thank you for your feedback. We do guarantee all of our flowers. If you contact us right when they look like they are starting to die, we will send out a full replacement of fresh flowers. Please let us know if you have any questions or concerns.
Reviewed By:
Sean/Kathy
Sean/Kathy
Oct 11, 2017
Not nearly as large as I thought it would be. I purposely selected the highest priced item so that it would be big. Guess that isn't the case. Getting a picture was helpful.
Reviewed By:
Kevin
Kevin
Oct 6, 2017
Fast service. Unfortunately the roses were not colored orange and the berries and leaves wee green instead of red.
Reviewed By:
Carolyn Jenks
Carolyn Jenks
Oct 5, 2017
Disappointed that my name was not spelled correctly after spelling it out to the lady taking my order.
Reviewed By:
Jessica Warther
Jessica Warther
Oct 3, 2017
For $80 this does not look like I got my money's worth.
Reviewed By:
Jessica
Jessica
Oct 2, 2017
I am disappointed. I feel the flowers selected, though understably different than the ones featured in the photo, are inferior. I was excited about sending this to a colleague for her birthday and now feel let down.
Reviewed By:
Jane Paulson
Jane Paulson
Sep 25, 2017
Not impressed. Seemed a little weak for $88. Doubt if I will use you in the future.
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Oct 5, 2017
Thank you for your feedback. This was a $75 spray. I am really surprised by your disappointment because our designer over did this to match all the color and flower requests on the order. She did it j... More
Thank you for your feedback. This was a $75 spray. I am really surprised by your disappointment because our designer over did this to match all the color and flower requests on the order. She did it just as specified. This looks more like a $100 spray. It was very big and gorgeous. Again we are surprised and sorry for your disappointment.
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Reviewed By:
Kim Barker
Kim Barker
Sep 14, 2017
I don't think it looks anything like the website picture. On the website their were pink and white roses. That is what I wanted.
Reviewed By:
Allan
Allan
Sep 6, 2017
Flowers were nice but mosquito's were attached to them.
Reviewed By:
Stone
Stone
Sep 5, 2017
Beautiful flowers, but the spray was not delivered until an hour before the viewing ended. When I called to find out what was going on the lady was very nice and said there would be a credit, which I do appreciate. What I d
Reviewed By:
Patrick
Patrick
Aug 22, 2017
Thanks, but the picture on the web showed much brighter flowers - I was hoping for some with more bright flowers. Yellows, pink? Can some modifications be made? Thanks
Reviewed By:
Bryan Fail
Bryan Fail
Aug 18, 2017
Not really much like the picture online. I was really hoping for something brighter, more alive. Seems really drooping and sparse. I've been pleased with previous orders, but this one doesn't seem to be up to speed.
Reviewed By:
Josh b
Josh b
Aug 14, 2017
I know they say colors can vary but I don't believe these colors are anywhere near the colors I picked from the website. I picked a summertime bright colored arrangement and this is all dark. I've used you guys a lot but this time you didn't nail it
Reviewed By:
Brandon
Brandon
Aug 14, 2017
Not to impressed with this one. Those flowers are not standing like in picture
Reviewed By:
DK
DK
Jul 21, 2017
The email advertisement said multi colored but all I got was red. When I called I was told it was "designers choice" and this all that was left. They are pretty flowers, I'm just disappointed I didn't get what I ordered.
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Jul 21, 2017
Thank you for your feedback. The sale is on designer choice colors, that can be any variety or solid colors that we have available. The colors you received were a mix of red and fire & ice which a... More
Thank you for your feedback. The sale is on designer choice colors, that can be any variety or solid colors that we have available. The colors you received were a mix of red and fire & ice which are a 2-tone white and dark pink on the tips. Please let us know if you have any further questions or concerns.
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Reviewed By:
Arnell Williams, Texas
Arnell Williams, Texas
Jul 20, 2017
A day after making a purchase from Texas with Flower Patch for my bosses' mother's gravesite service, I received a photo of the funeral spray and was very disappointed that the arrangement was not worth the value I paid and looked a lot smaller than the o
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Jul 21, 2017
Thank you for your feedback, I have reviewed the notes in this order and also pulled and listened to the recorded call. Looks like there was confusion on the place and time of the service, our custome... More
Thank you for your feedback, I have reviewed the notes in this order and also pulled and listened to the recorded call. Looks like there was confusion on the place and time of the service, our customer service rep called the mortuary to find out and was told to have it there on the 20th by 9am. She did confirm that with you. Our driver delivered this to the mortuary at 9am. The mortuary then called us to tell us to come get the flowers because the service was over and was actually at a different location. This was very frustrating to us too because we confirmed this with them before sending. We did confirm this through the email receipt we sent to you when the order was placed. We are extremely sorry for the mix up of info, we did all we could to get the correct info on our end. Please let us know if you have any further questions or concerns.
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Reviewed By:
Jeff Thomas
Jeff Thomas
Jul 18, 2017
Too much pink!!!
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Jul 18, 2017
Thank you for your feedback. This is an all pink, blue and white flower arrangement that comes in a blue vase. Looks like the photo was taken on the pink side and the daisy is blocking the vase, the o... More
Thank you for your feedback. This is an all pink, blue and white flower arrangement that comes in a blue vase. Looks like the photo was taken on the pink side and the daisy is blocking the vase, the other side is all white flowers. I see the note on your order which only specified no red or yellow roses. Please let us know if you have any further concerns or questions.
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Reviewed By:
merriam
merriam
Jul 14, 2017
Doesn't look as full and beautiful as the one in the photo online. Not worth $70...
Reviewed By:
Mickey Winrow
Mickey Winrow
Jun 25, 2017
The arrangement if fine although not what I wanted ..I wanted WHITE calla lillies ,pink carnations,red roses.. it just doesn't look soft enough or dainty enough for a 21 year old angel.. I don't know .. what I was thinking is not what this arrangement is
Reviewed By:
Jeff
Jeff
Jun 15, 2017
I said I wants red ones
Reviewed By:
Joni
Joni
May 18, 2017
We sent flowers as a Mother's Day present from my boys (step-sons) to their mother. The flowers never showed up. When we tried to call to find out why, the business was closed and wouldn't reopen until Monday. What a disappointment for two little boys try
Reviewed By:
Judy
Judy
May 18, 2017
Driver couldn't find the address so flowers were not received for the occasion.
Reviewed By:
Ken
Ken
May 7, 2017
My wife said half her flowers died in 2 days. She said maybe there wasn't any water in the vase.
