Flower Patch, Salt Lake City, UT - Customer Flower Reviews
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Total reviews: 38017 reviews | Star Rating: 4.8
| 5 Star ★★★★★ |
33,980
|
89.38% |
| 4 Star ★★★★☆ |
2,260
|
5.94% |
| 3 Star ★★★☆☆ |
747
|
1.96% |
| 2 Star ★★☆☆☆ |
417
|
1.10% |
| 1 Star ★☆☆☆☆ |
613
|
1.61% |
Real Customers, Real Reviews
All reviews are from verified Flower Patch customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 2 star reviews. Show all reviews
Reviewed By:
cox
cox
Apr 2, 2018
LIKE I SAID BEFORE I THINK THEY ARE OVER PRICED.
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Apr 2, 2018
Thank you for your feedback. We are sorry you are unhappy with your purchase or selection. We always offer something beautiful in every price range for you to choose from. Please let us know if there is anything else we can do for you.
Reviewed By:
Dee Ann Jensen
Dee Ann Jensen
Mar 30, 2018
Our arrangement did not look like this when we received. The company is refunding our money and we really appreciate that. They stand behind their work! That says a lot and we will do business with them again.
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Apr 2, 2018
Thank you for your feedback. We are sorry for the disappointment. This is the actual arrangement right before it goes into the van for delivery. We send the photo so you know exactly what we've m... More
Thank you for your feedback. We are sorry for the disappointment. This is the actual arrangement right before it goes into the van for delivery. We send the photo so you know exactly what we've made and sent for you. We always stand behind our customer satisfaction. Please let us know if you have any further questions or concerns.
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Reviewed By:
Roger
Roger
Mar 5, 2018
More cl9sed flowers than open
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Mar 5, 2018
Thank you for your feedback. The lilies are very closed right now because of the cold, once they get into a warmer area they will start to open very quickly. I am having my designer try to locate one ... More
Thank you for your feedback. The lilies are very closed right now because of the cold, once they get into a warmer area they will start to open very quickly. I am having my designer try to locate one a little more open and place in there for you. Please let us know if you have any further questions or concerns.
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Reviewed By:
Patti barker
Patti barker
Mar 4, 2018
Looks nothing like the flowers I ordered.. And what is with that bow 😞
Reviewed By:
Dawn
Dawn
Feb 23, 2018
I've ordered many similar arrangements through Flower Patch before and this order is nothing like I have ordered in the past nor looked like the online display. Is this a dozen long stem roses? I'm disappointed with this order!
Reviewed By:
Jorge Alcantara
Jorge Alcantara
Feb 7, 2018
The message on the card wasn't printed correctly. My wife had to guess what it read.
Reviewed By:
Denise Hampton
Denise Hampton
Feb 2, 2018
Tiny and sloppy! NOT worth $50!
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Feb 2, 2018
Thank you for feedback. We are sorry you are disappointed. I see you ordered our Spring Fever arrangement for $40 from our website. It is a casual "garden style" mix of tulips. We always ma... More
Thank you for feedback. We are sorry you are disappointed. I see you ordered our Spring Fever arrangement for $40 from our website. It is a casual "garden style" mix of tulips. We always make sure it is filled to value and to the exact recipe as advertised online. Please let us know if there is anything else we can do.
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Reviewed By:
Ronda Love
Ronda Love
Jan 29, 2018
This wreath seamed small for the price we paid. I have to say I was disappointed in comparing it to other arrangements at the funeral.
Reviewed By:
Karla Blanco
Karla Blanco
Jan 9, 2018
Wasn't like the one on the website and I didn't like the purple flowers and wanted them replaced with something different. Not less flowers
Reviewed By:
LACEy
LACEy
Dec 30, 2017
Too much pink the roses or daisies needed to be yellow or organs or something.
Reviewed By:
Perry
Perry
Dec 19, 2017
The pink daisies are atrocious. And the way they're placed makes them stand out even more. Sorry, but the whole arrangement looks juvenile. Definitely not worth $65...
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Dec 19, 2017
Thank you for your feedback. This has not been delivered yet, we are happy to make any changes you would like. I will have a customer service rep contact you.
Reviewed By:
Jan
Jan
Dec 16, 2017
I love that you sent a photo of the arrangement that was delivered! That's such a nice service. The arrangement looked lovely, but for the price, I expected a fuller bow and more filler around the bottom of the plants. You had promised it would be delive
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Dec 18, 2017
Thank you for your feedback. We actually delivered this on Friday, the night before the event at 4:40pm so it was there at 9am on Saturday for the service. Please let us know if you have any further questions or concerns.
Reviewed By:
Shawnee
Shawnee
Nov 16, 2017
Was hoping for more colorful bright flowers like the description indicated. Maybe it's just the picture
Reviewed By:
Adriana
Adriana
Oct 24, 2017
Not representative of the online pictures and does not look like the value I paid for. Not very impressed.
Reviewed By:
Jonathan
Jonathan
Oct 16, 2017
I get my wife flowers from here about every other month. The arrangement was great but by the third day they were already drying up. My wife changes the water everyday. This is not the typical experience but had to give two stars on this one.
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Oct 18, 2017
Thank you for your feedback. We do guarantee all of our flowers. If you contact us right when they look like they are starting to die, we will send out a full replacement of fresh flowers. Please let us know if you have any questions or concerns.
Reviewed By:
Sean/Kathy
Sean/Kathy
Oct 11, 2017
Not nearly as large as I thought it would be. I purposely selected the highest priced item so that it would be big. Guess that isn't the case. Getting a picture was helpful.
Reviewed By:
Kevin
Kevin
Oct 6, 2017
Fast service. Unfortunately the roses were not colored orange and the berries and leaves wee green instead of red.
Reviewed By:
Carolyn Jenks
Carolyn Jenks
Oct 5, 2017
Disappointed that my name was not spelled correctly after spelling it out to the lady taking my order.
Reviewed By:
Jessica Warther
Jessica Warther
Oct 3, 2017
For $80 this does not look like I got my money's worth.
Reviewed By:
Jessica
Jessica
Oct 2, 2017
I am disappointed. I feel the flowers selected, though understably different than the ones featured in the photo, are inferior. I was excited about sending this to a colleague for her birthday and now feel let down.
Reviewed By:
Jane Paulson
Jane Paulson
Sep 25, 2017
Not impressed. Seemed a little weak for $88. Doubt if I will use you in the future.
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Oct 5, 2017
Thank you for your feedback. This was a $75 spray. I am really surprised by your disappointment because our designer over did this to match all the color and flower requests on the order. She did it j... More
Thank you for your feedback. This was a $75 spray. I am really surprised by your disappointment because our designer over did this to match all the color and flower requests on the order. She did it just as specified. This looks more like a $100 spray. It was very big and gorgeous. Again we are surprised and sorry for your disappointment.
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Reviewed By:
Kim Barker
Kim Barker
Sep 14, 2017
I don't think it looks anything like the website picture. On the website their were pink and white roses. That is what I wanted.
Reviewed By:
Allan
Allan
Sep 6, 2017
Flowers were nice but mosquito's were attached to them.
Reviewed By:
Stone
Stone
Sep 5, 2017
Beautiful flowers, but the spray was not delivered until an hour before the viewing ended. When I called to find out what was going on the lady was very nice and said there would be a credit, which I do appreciate. What I d
Reviewed By:
Patrick
Patrick
Aug 22, 2017
Thanks, but the picture on the web showed much brighter flowers - I was hoping for some with more bright flowers. Yellows, pink? Can some modifications be made? Thanks
