Flower Patch, Salt Lake City, UT - Customer Flower Reviews
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Total reviews: 37328 reviews | Star Rating: 4.8
| 5 Star ★★★★★ |
33,342
|
89.32% |
| 4 Star ★★★★☆ |
2,239
|
6.00% |
| 3 Star ★★★☆☆ |
734
|
1.97% |
| 2 Star ★★☆☆☆ |
408
|
1.09% |
| 1 Star ★☆☆☆☆ |
605
|
1.62% |
Real Customers, Real Reviews
All reviews are from verified Flower Patch customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 3 star reviews. Show all reviews
Reviewed By:
Esther
Esther
May 13, 2018
thank you
Reviewed By:
Eric C.
Eric C.
May 8, 2018
This is a nice basket arrangement. The bow/ribbon could have been a different color or at least placed at the base of the handle by the basket. You can barely see the ribbon.
Reviewed By:
Jared
Jared
May 7, 2018
It looked nice at first, but the greenery started drying out very quickly, and I don't feel the arrangement was worth what I spent.
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
May 7, 2018
Thank you for your feedback. I have looked into your order. This order is Calla lilies, roses and orchids. This is definitely filled to the value of $50 plus I see we gave you a $20 discount on this o... More
Thank you for your feedback. I have looked into your order. This order is Calla lilies, roses and orchids. This is definitely filled to the value of $50 plus I see we gave you a $20 discount on this order for a previous complaint. If there is an issue with the freshness we can send a replacement, please call in for that asap as I see this was delivered 3 days ago. Please let us know if you have any further questions or concerns.
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Reviewed By:
Amy
Amy
May 7, 2018
the sample picture on the website showed more grass stems tucked throughout, rather than one as this bouquet shows. the bow needed a bit of tlc too- it was smashed upon delivery.
Reviewed By:
M.A.
M.A.
May 4, 2018
Happy that they send a picture of what is getting delivered to whomever your sending the flowers to so you can see but I picked the Harvest Moon flower bundle for the dark lilies because who I was sending it to that's her favorite flowers and I see how th
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
May 4, 2018
Thank you for your feedback. We are sorry for any disappointment. You did order this online, there is a disclaimer online that says "Colors may vary from that in the picture" This is because... More
Thank you for your feedback. We are sorry for any disappointment. You did order this online, there is a disclaimer online that says "Colors may vary from that in the picture" This is because some colors may vary due to the season. Please let us know if you have any further questions or concerns.
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Reviewed By:
Claudia lopez
Claudia lopez
May 3, 2018
I ordered these flowers for my wife earlier today and she got them the same day she really liked them she cried when she saw them it makes me feel good when I see my wife smile. The only thing that made me a little angry is that the delivery guy didn't kn
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
May 3, 2018
Thank you for your feedback. Our drivers knock and ring a bell if there is one present. They get paid commission if someone signs for the flowers, if they just leave them they do not get paid for that... More
Thank you for your feedback. Our drivers knock and ring a bell if there is one present. They get paid commission if someone signs for the flowers, if they just leave them they do not get paid for that delivery. I spoke with my driver and he said he knocked several times, there was no answer so he called the number given and he was instructed to leave it on the porch. Please let us know if you have any further questions or concerns.
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Reviewed By:
Joe
Joe
Apr 21, 2018
Nice
Reviewed By:
Logan
Logan
Apr 17, 2018
Some of the flowers look a little dead.
Reviewed By:
Barb
Barb
Apr 17, 2018
I don't really like the orange and purple together. We paid $90.00 for this, and it doesn't look like a $90.00 arrangement. I loved that I was sent the picture. I love all the emails that told me when it was delivered. I will definitely use the flower
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Apr 17, 2018
Thank you for your feedback. We are sorry for the disappointment. It looks like you ordered the $80 Glorious Tribute, we do stay with the color scheme that is shown unless you specify otherwise, I do ... More
Thank you for your feedback. We are sorry for the disappointment. It looks like you ordered the $80 Glorious Tribute, we do stay with the color scheme that is shown unless you specify otherwise, I do not see any notes about the color orange. In the future, if you call us when you get the photo, we are happy to make changes for you before it is delivered. Please let us know if you have any further questions or concerns.
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Reviewed By:
Kelli
Kelli
Apr 16, 2018
I just thought it would be bigger for 40.00 over 50.00 after all was added. I guess I didn't realize how expensive flowers had gotten. My mom appreciated them so I guess that's what really counts
Reviewed By:
Bohdan
Bohdan
Apr 12, 2018
The service is great, but don't see a difference between the basic and spending 30% more. Everything else was great.
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Apr 12, 2018
Thank you for your feedback. We stuck with the same recipe as you wanted, we just added 2 to 3 more stems of each flower to make it more full and fill it to value. Please let us know if you have any further questions or concerns.
Reviewed By:
Casey garrett
Casey garrett
Apr 4, 2018
The flowers and arrangement was great. But the delivery time was way off. Asked to be delivered inbetween 2pm and 6pm. Was delivered before noon. Very inconvenient
Reviewed By:
Marcos
Marcos
Apr 4, 2018
I would of liked the orchids to be more on the top in the middle I can't really tell from this picture but it looks as if the purple are at the bottom and I would of loved for them to stand out at the top with the roses but like I said I can't really see
Reviewed By:
Margaret Brusatto
Margaret Brusatto
Apr 2, 2018
very nice, but wanted round basket!
Reviewed By:
Keate
Keate
Mar 31, 2018
Not as nicely done as pictured in the shop.. feel like there's less filler material and the length the stems have been cut to is too long making it look less full
Reviewed By:
Laura
Laura
Mar 17, 2018
The flowers were for a friend that was dumped by her boyfriend, that ribbon may not have been the best option. Otherwise she loved them.
Reviewed By:
Laurie
Laurie
Mar 3, 2018
I am not as happy about this arrangement as I have been in the past. I ordered a dozen roses and I just didn't feel that they distributed them very evenly. The front looks quite bare. Usually Flower Patch does a much better job.
Reviewed By:
Sundy
Sundy
Feb 28, 2018
I appreciate the picture and feel a bit disappointed by the presentation. The catalogue had bear grass in a curved design that really popped. I knew color would vary but from the picture it looks like reds and pinks. Probably just the lighting. I hope in
Reviewed By:
Krista Murry
Krista Murry
Feb 25, 2018
The ordering process was great and I liked receiving a photo of the arrangement. I am not happy with the color of the front flower, as I hoped it would be more vibrant (red). Not as pretty as the online photo.
Reviewed By:
McIsaac
McIsaac
Feb 23, 2018
Cardboard vase was horrible looking ribbon was almost unreadable and flowers looked like they were on their way out.
Reviewed By:
Sally
Sally
Feb 13, 2018
This is average. Too much purple. The order was suppose to be many colors.
Reviewed By:
Kim
Kim
Feb 10, 2018
The flowers look nice, but the main reason I ordered this arrangement was because of the stunning and sleek red and blue vases. The vase pictured here is disappointing.
Reviewed By:
Kelly
Kelly
Feb 8, 2018
Nice arrangement but had more greenery than actual flowers. Wish it would have contained a few more flowers.
Reviewed By:
larry
larry
Feb 8, 2018
Its nice, but shaped a little different than described
Reviewed By:
June
June
Feb 5, 2018
It looks smaller than the website picture.
