Flower Patch, Salt Lake City, UT - Customer Flower Reviews
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Total reviews: 37345 reviews | Star Rating: 4.8
| 5 Star ★★★★★ |
33,358
|
89.32% |
| 4 Star ★★★★☆ |
2,240
|
6.00% |
| 3 Star ★★★☆☆ |
734
|
1.97% |
| 2 Star ★★☆☆☆ |
408
|
1.09% |
| 1 Star ★☆☆☆☆ |
605
|
1.62% |
Real Customers, Real Reviews
All reviews are from verified Flower Patch customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 3 star reviews. Show all reviews
Reviewed By:
Lauren
Lauren
Jul 17, 2017
I spoke with somebody about the order and she told me about this arrangement. I told her I wanted something else but they sent this arrangement anyway. It wasn't a small $25 arrangement or anything either. I'm a little disappointed.
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Jul 18, 2017
Thank you for your feedback, we do see noted on the order here to make this colorful instead of the way it comes which is all pink and white. We are very sorry for the miscommunication. Please let us know if you have any further concerns or questions.
Reviewed By:
CJ
CJ
Jul 11, 2017
The flowers were nice. however i don't feel like they were worth the price tag. The delivery driver was very accommodating and waiting for my wife to come home to receive them. thank you!
Reviewed By:
Lisa
Lisa
Jun 23, 2017
I thought there were going to be Daisys in there
Reviewed By:
Shannon
Shannon
Jun 23, 2017
I love that you get to see what is being sent, however the colors in the arrangement are not nearly as bright as the example online.
Reviewed By:
Larissa
Larissa
Jun 19, 2017
The flowers are pretty. The bow is not my favorite
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Jun 20, 2017
Thank you for your feedback, It looks like you ordered this online, we do the arrangement exactly as seen online so you know what you are getting. In the future if there is anything you don't like about the item, please give us a call and we'll be happy to change it for you.
Reviewed By:
VLCM
VLCM
Jun 19, 2017
USUALLY MORE SATISFIED THAN I WAS THIS TIME. I REQUESTED TO HAVE PURPLE IN THE ARRANGEMENT OR SOMETHING AS CLOSE TO IT AS POSSIBLE BUT GOT ORANGE. ALSO, I STATED THE RECPIENTS NAME WAS CHERI AND IT WAS SPELLED SHERRIE. NORMALLY IM VERY PLEASED, NOT SO
Reviewed By:
Dardi
Dardi
Jun 19, 2017
I was so grateful for the person at the flower shop. I needed this to be a real WOW, so she helped me add some things and change the bow. When she was done, it was truley a WOW arrangement.
Reviewed By:
Grace Miller-Olsen
Grace Miller-Olsen
Jun 14, 2017
The flowers are not the colors I chose online but they are still pretty.
Reviewed By:
Lolohea Faiivae
Lolohea Faiivae
May 29, 2017
These were the wrong color. It was suppose to be lavender, pink and purple color flowers.
Reviewed By:
P.R.W.
P.R.W.
May 24, 2017
Not as large as described on the phone, but nice. Whomever took the order seemed to be a hurry or was having a rough day. Either way, not sure I'd use them again.
Reviewed By:
Michele
Michele
May 18, 2017
The arrangement is cheerful and included daisies and a balloon as I requested. As a florist myself, I guess I should have been more specific and said no blue carnations. The service was good and they were delivered as promised.
Reviewed By:
Bao Nguyen
Bao Nguyen
May 18, 2017
The flowers look cute. However, the arrangement look a little bit smaller than that on the website? Maybe it looks better in person? Thanks, Bao
Reviewed By:
dale
dale
May 17, 2017
I thought you said there were 3 roses
Reviewed By:
Annette Vernon
Annette Vernon
May 13, 2017
I asked for the pink Flowers, but these are fine.
Reviewed By:
Michelle W
Michelle W
May 1, 2017
I think the flowers are gorgeous. However, I was very disappointed with the delivery. The recipient found them on their porch the following morning when they were leaving for work. They had not heard anyone at the door the night before, so the flowers
Reviewed By:
Danny
Danny
Apr 27, 2017
Were a little old looking
Reviewed By:
Russ
Russ
Apr 24, 2017
Flowers were cut too short...barely made it over top of the vase
Reviewed By:
Jacqueline Baber
Jacqueline Baber
Apr 21, 2017
I wish the bow was bigger and the space at the top was more full. Look good though, thanks!
Reviewed By:
Tom
Tom
Apr 18, 2017
Waiting to hear they were delivered
Reviewed By:
Tamara
Tamara
Apr 17, 2017
The flowers are beautiful. Unfortunately, the delivery service is terrible and my flowers never made it to the recipient.
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Apr 18, 2017
We are sorry the flowers were never received, you set the order to be delivered between 5-8pm and wanted it on the later end of that if possible. Our driver got there at 7pm, the doors were locked, he... More
We are sorry the flowers were never received, you set the order to be delivered between 5-8pm and wanted it on the later end of that if possible. Our driver got there at 7pm, the doors were locked, he waited and tried to call you several times for more instruction and could not get through to anyone, he had no choice but to leave and finish up his deliveries. Again we are very sorry we were unable to deliver this for you. Please let us know if you have any further questions or concerns.
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Reviewed By:
James Torres
James Torres
Apr 15, 2017
The arrangement is very nice but the flowers look a little wilted.
Reviewed By:
Jen
Jen
Apr 15, 2017
pretty, the other one I ordered at the same time had roses as well. would have been prettier like the other one with the roses.
Reviewed By:
AO
AO
Apr 14, 2017
I was told that there would be two stems of the pink Stargazed lilies and I don't see that in the picture. I would like a call to either have a refund or someone to explain why I was charged for something that was not put into this bouquet. I also asked f
Reviewed By:
Pam Clark
Pam Clark
Apr 13, 2017
I wish you would have used the broad leaf greens that were in the pic that I sent to you. I didn't really love the blue carnations, but they were ok... You definitely should have put wire on the roses to keep them standing up straight.
Reviewed By:
Kristy
Kristy
Apr 10, 2017
I have ordered from you many times and have always been happy. Sadly, this arrangement is so monochromatic - not at all like the picture of the small mango with lots of colors. Have you delivered already? Hope not!
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Apr 11, 2017
Thank you for your feedback. We are so sorry for the disappointment, we send this picture out before delivery so you can call in to make changes if needed. We did already deliver this but would like y... More
Thank you for your feedback. We are so sorry for the disappointment, we send this picture out before delivery so you can call in to make changes if needed. We did already deliver this but would like you to know there are also yellow and purple flowers in the arrangement that are not seen in the picture. Please let us know if you have further questions or concerns.
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