Flower Patch, Salt Lake City, UT - Customer Flower Reviews
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Total reviews: 39715 reviews | Star Rating: 4.81
| 5 Star ★★★★★ |
35,570
|
89.56% |
| 4 Star ★★★★☆ |
2,312
|
5.82% |
| 3 Star ★★★☆☆ |
768
|
1.93% |
| 2 Star ★★☆☆☆ |
429
|
1.08% |
| 1 Star ★☆☆☆☆ |
636
|
1.60% |
Real Customers, Real Reviews
All reviews are from verified Flower Patch customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 3 star reviews. Show all reviews
Reviewed By:
Laurie
Laurie
Mar 3, 2018
I am not as happy about this arrangement as I have been in the past. I ordered a dozen roses and I just didn't feel that they distributed them very evenly. The front looks quite bare. Usually Flower Patch does a much better job.
Reviewed By:
Sundy
Sundy
Feb 28, 2018
I appreciate the picture and feel a bit disappointed by the presentation. The catalogue had bear grass in a curved design that really popped. I knew color would vary but from the picture it looks like reds and pinks. Probably just the lighting. I hope in
Reviewed By:
Krista Murry
Krista Murry
Feb 25, 2018
The ordering process was great and I liked receiving a photo of the arrangement. I am not happy with the color of the front flower, as I hoped it would be more vibrant (red). Not as pretty as the online photo.
Reviewed By:
McIsaac
McIsaac
Feb 23, 2018
Cardboard vase was horrible looking ribbon was almost unreadable and flowers looked like they were on their way out.
Reviewed By:
Sally
Sally
Feb 13, 2018
This is average. Too much purple. The order was suppose to be many colors.
Reviewed By:
Kim
Kim
Feb 10, 2018
The flowers look nice, but the main reason I ordered this arrangement was because of the stunning and sleek red and blue vases. The vase pictured here is disappointing.
Reviewed By:
Kelly
Kelly
Feb 8, 2018
Nice arrangement but had more greenery than actual flowers. Wish it would have contained a few more flowers.
Reviewed By:
Jennifer
Jennifer
Feb 1, 2018
I'm a little disappointed in the vase, it's just so ordinary. I was hoping for something looking more custom, but it's ok.
Reviewed By:
Kimberly Simmons
Kimberly Simmons
Jan 30, 2018
This arrangement is not as nice and as full as the photo on the web site that I ordered from. This one looks very armature in comparison. I do like and appreciate getting a photo ahead of time.
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Jan 30, 2018
Thank you for your feedback. We are very sorry you were disappointed. I do show this was re-made for you after talking with our customer service department. We hope we were able to address all your concerns. Please let us know if you have any further questions.
Reviewed By:
Branna
Branna
Jan 30, 2018
The flowers were beautiful and everyone I talked to was nice but my issue is with the delivery side of things. Every time I scheduled a delivery they would attempt delivery 2 days later :/
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Jan 30, 2018
Thank you for your feedback. We attempted delivery on your selected date, there was no one home, we called the number provided, sent an email and left a door tag. We then wait to hear back from either... More
Thank you for your feedback. We attempted delivery on your selected date, there was no one home, we called the number provided, sent an email and left a door tag. We then wait to hear back from either you or the recipient so we can set that re-delivery up at their convenience or a time we know they will be there to accept the flowers. Please let us know if you have any further questions or concerns.
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Reviewed By:
Anthony
Anthony
Jan 29, 2018
The text " love you " was very tiny The women who answered the phone don't seem to Enthusiastic or Eager to take my order However the recipient to of the flowers was very satisfied as well as my self (very Pretty flowers)
Reviewed By:
Tammy Walker
Tammy Walker
Jan 23, 2018
I was hoping the Caribbean Mist would be more colorful and vibrant. It appears much larger on your website. I am a little sad about the actual size and lack of color compared to your online picture. The Planter is spot on. Thank you for taking my feedb
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Jan 24, 2018
Thank you for your feedback. The way this was photoed is unfortunate, the plant is overshadowing the arrangement so it is hard to see the actual size and colors. It stands about 27 inches tall, it had... More
Thank you for your feedback. The way this was photoed is unfortunate, the plant is overshadowing the arrangement so it is hard to see the actual size and colors. It stands about 27 inches tall, it had a lot of hot pink, yellow and orange in it so it was very vibrant. We hope you get a chance to see it in person. Again we always appreciate your feedback, please let us know if you have any further questions or concerns.
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Reviewed By:
SW
SW
Jan 22, 2018
The flowers looked freshly assembled and arranged as we had selected. I'm a bit disappointed that, for the price we paid, there were NO roses within. Admittedly, I had not studied the contents of the picture we chose. It just seemed that carnations and
Reviewed By:
A
A
Jan 17, 2018
In the photo on the website before I ordered, there were lilies shown in this arrangement. I'm a little disappointed there aren't any in my order. Otherwise the arrangement looks nice.
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Jan 17, 2018
Thank you for your feedback. There are yellow lilies in this, it is hard to see, the open one is on the other side. Please let us know if you have any further questions or concerns.
Reviewed By:
Julie
Julie
Jan 16, 2018
It looks a little one-toned and not so cheery. The 'Small Mango' that I referred to had many more types of flowers and colors. And a ribbon.
Reviewed By:
Wendy
Wendy
Jan 15, 2018
This is not one of the better arrangements I've ordered from the Flower Patch. Blah.
Reviewed By:
Myrna Driscoll
Myrna Driscoll
Jan 9, 2018
I wish you had put some brighter flowers in this one. I ordered one from Bountiful yesterday and it was a lot more like the advertisement. Yours needed some zip
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Jan 10, 2018
We appreciate your feedback. It looks like you were in contact with our customer service, we are making some changes and sending this back out for you. Please let us know if you have any further questions or concerns.
Reviewed By:
Kasey
Kasey
Jan 9, 2018
Not sure I like the bow color with the flowers...Also, the pic had lavender, yellow, and white flowers when I ordered...
Reviewed By:
Karyn
Karyn
Jan 4, 2018
I am really grateful that you have such quick and reliable service, but I have to say I am disappointed in the picture you sent me. Although it has the same basic shape as the arrangement ordered it is not even close to bright and cheery "Lemon Drop" pic
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Jan 4, 2018
Thank you for your feedback, this has not gone out yet, we will make some changes to this and re-send you a photo.
Reviewed By:
Glenda sharples
Glenda sharples
Jan 2, 2018
PLEASE either have a separate line for the senders name or state it needs to be added in with the message space. Mine was sent today without any names on it so the receiver will not know who sent them:( The flowers & the filler look limp & sparse. It als
























