George's Flowers, Roanoke, VA - Customer Flower Reviews

1953 Franklin Road
Roanoke, VA 24014
+1 (540) 981-0900
www.georgesflowers.com

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Total reviews: 38484 reviews | Star Rating: 4.9
5 Star ★★★★★
 
 
36,221
94.12%
4 Star ★★★★☆
 
 
1,343
3.49%
3 Star ★★★☆☆
 
 
433
1.13%
2 Star ★★☆☆☆
 
 
226
0.59%
1 Star ★☆☆☆☆
 
 
261
0.68%
Real Customers, Real Reviews

All reviews are from verified George's Flowers customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 1 star reviews. Show all reviews

★★★★★
Reviewed By:
Julia
Jan 15, 2016
WAY too plain!!!
Responded To By:

Jan 15, 2016
Ms. Barker,
I apologize that you received this picture. You received the correct picture with the Purple Flowers and Purple Bow yesterday morning, which you gave us a 5 for. This picture is for another order. We are so sorry for the confusion.
★★★★★
Reviewed By:
mtf
Jan 14, 2016
As I told Kristin, I am very disappointed and surpirised at how this turned out.
★★★★★
Reviewed By:
Barb
Jan 13, 2016
This arrangement was delivered today and the roses were turning brown - not up to your standards. Very disappointed.
★★★★★
Reviewed By:
Fran Morris
Jan 11, 2016
I thought it would have a bow and look more impressive for $70.00
Responded To By:

Jan 11, 2016
Ms. Morris, I have left you a phone message. We have added a bow to the stunning orchid plant. It is a double stalk orchid plant that has many buds that have not opened yet. The true beauty of an orchid is the simplistic elements of the plant.
Misty Sprague
★★★★★
Reviewed By:
FAYE B,CLARK
Jan 5, 2016
ABSOLUTELY BEAUTIFUL.RUBY WILL LOVE. THX.
★★★★★
Reviewed By:
Anne Hoose
Dec 24, 2015
expensive for so few roses....way too expensive and I asked for NO filler. And this is not a good arrangement for the table - what happened???????? I could have picked up a bunch from Kroger & done better myself - very disappointed.....
Responded To By:

Dec 24, 2015
Ms. Hoose, Again I apologize over the fact that you did not like your arrangement. As you know, I spoke with the recipient & all she could say was how much she loved the arrangement and how stunning it was on her dining room table. I'm sorry that you were disappointed. Misty Sprague
★★★★★
Reviewed By:
Tyler Atkinson
Dec 14, 2015
I am very disappointed with this arrangement. This looks cheap and was way overpriced. Thank you for sending me a picture so I can easily compare to what I ordered and see how cheap you went. I will not be ordering from you again.
Responded To By:

Dec 14, 2015
Tyler, I'm sorry that you were disappointed in the arrangement. Per our conversation, our bookkeeper will be issuing a partial refund. I can assure you that it was filled to value just arranged in a different way.

Misty Sprague
★★★★★
Reviewed By:
Rebecca Marin
Dec 10, 2015
Thank you for the photo. They look nothing like the display I saw on you website. I have a photo of my mom's delivery and they look awful, looks like driver rough them up. Very displeased
★★★★★
Reviewed By:
Patty
Nov 2, 2015
The flowers that were sent looked nothing like the beautiful floral arrangement that was advertised. The flowers were chaotic and the greenery was hanging way below the flower level. I could not see the container so I have no idea if it looked anything li
★★★★★
Reviewed By:
Karen Freeland
Sep 17, 2015
I asked for a mass of Eucaplytus and nothing but purple flowers such as status and liatris. The arrangement looks like any other arrangement with pink and purple. Terribly disappointed especially for what you charged.
Responded To By:

Sep 17, 2015
Ms. Freeland, we are sorry for the miscommunication regarding your order. Per our conversation, I will be making a new floral gift for Ms. Richardson. You will be receiving a new picture of the arrangement.
Doug Lindamood, Design Manager
★★★★★
Reviewed By:
Colleen Robinson
Sep 2, 2015
This arrangement does not look like what I ordered. What happened to the lilies. This does not look like the arrangement on your website. I am very disappointed.
Responded To By:

Sep 2, 2015
Ms. Robinson, we are sorry that you don't think that the arrangement you ordered was the same as pictured above. The lilies used for your order unfortunately weren't as open as the lilies u... More
Ms. Robinson, we are sorry that you don't think that the arrangement you ordered was the same as pictured above. The lilies used for your order unfortunately weren't as open as the lilies used in the photograph. This is often the case, though we strive to use the most open product available to achieve the look depicted. Usually we find the lilies continue to open and look closer to the pictures as the service draws near.

Misty Sprague
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