George's Flowers, Roanoke, VA - Customer Flower Reviews
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Total reviews: 33119 reviews | Star Rating: 4.9
| 5 Star ★★★★★ |
31,093
|
93.88% |
| 4 Star ★★★★☆ |
1,228
|
3.71% |
| 3 Star ★★★☆☆ |
375
|
1.13% |
| 2 Star ★★☆☆☆ |
200
|
0.60% |
| 1 Star ★☆☆☆☆ |
223
|
0.67% |
Real Customers, Real Reviews
All reviews are from verified George's Flowers customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 3 star reviews. Show all reviews
Reviewed By:
Sara Fisher
Sara Fisher
Apr 17, 2025
Okay. Thank you for the photo. Cost?
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Apr 17, 2025
Hi Sara,
The cost of the plant was $40. Call us if there is a problem.
The cost of the plant was $40. Call us if there is a problem.
Reviewed By:
TD
TD
Apr 10, 2025
The customer service was great , but the flower arrangement not so much. I ordered a deluxe and it is far from a deluxe in size. In fact, it was so small that I'm sure the next size up which is the largest would have been small. Very disappointed in the arrangement size.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Apr 10, 2025
Hello,
I am the manager and I stood over the salesperson who sold this to you. She explained in great detail the size of your arrangement. And you are correct, each upgrade is the same form size with upgraded flowers, not size. This was also explained.
I am the manager and I stood over the salesperson who sold this to you. She explained in great detail the size of your arrangement. And you are correct, each upgrade is the same form size with upgraded flowers, not size. This was also explained.
Reviewed By:
Katherine Plummer
Katherine Plummer
Apr 7, 2025
Honestly, this does not look like a two hundred dollar arrangement.I'm pretty disappointed. The flowers kind of look sad too.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Apr 7, 2025
Thanks for chatting with me, Katherine! For purposes of this public review, I just wanted to note what we spoke about- The arrangement is over 2ft tall, the downward angle of the photo is dwarfing the... More
Thanks for chatting with me, Katherine! For purposes of this public review, I just wanted to note what we spoke about- The arrangement is over 2ft tall, the downward angle of the photo is dwarfing the perspective a bit. These flowers also just arrived from the farm so they are fresh and tight. Over time they will open and spread to fill in more space. This way they will last much longer for your friend! I hope this helps!
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Reviewed By:
Donna McCaleb
Donna McCaleb
Mar 28, 2025
I am sorry but I really don't like this. I was hoping for just mostly the pink and then the white daisies. I did not really like all the different colors in it. This is for a 10 year old who was in our 4th grade class so I just wanted it to be simple. I guess I'll have to deal with it now but we paid a lot of money and I'm sad that I wasn't clear with what I wanted.
Reviewed By:
Deb
Deb
Mar 15, 2025
Would be nice if it was fuller. But it will do. Thank you.
Reviewed By:
Carolyn Coleman
Carolyn Coleman
Mar 13, 2025
The arrangement is very pretty, but it doesn't look like it did on the web site. I specifically picked this arrangement because it had a purple vase and some purple accent flowers, and my mom loves purple. I'm disappointed it appears to have a clear vase.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Mar 13, 2025
Hi Carolyn,
It does state online, where you ordered from, that the colors will vary for the flowers and container. That being said, there are purple flowers in there as this is an all-around arr... More
It does state online, where you ordered from, that the colors will vary for the flowers and container. That being said, there are purple flowers in there as this is an all-around arr... More
Hi Carolyn,
It does state online, where you ordered from, that the colors will vary for the flowers and container. That being said, there are purple flowers in there as this is an all-around arrangement and you just can't see the other sides in the photo. We will add a few more stems of purple for you so they can be visible from all sides, but we do not have a purple container in stock.
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It does state online, where you ordered from, that the colors will vary for the flowers and container. That being said, there are purple flowers in there as this is an all-around arrangement and you just can't see the other sides in the photo. We will add a few more stems of purple for you so they can be visible from all sides, but we do not have a purple container in stock.
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Reviewed By:
Nell Long
Nell Long
Mar 7, 2025
Okay
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Mar 7, 2025
Hi Nell,
Please call us back if there is a problem. You had asked for the colors of Brighten Your Day in a clear glass vase and that is what we fulfilled.
Please call us back if there is a problem. You had asked for the colors of Brighten Your Day in a clear glass vase and that is what we fulfilled.
Reviewed By:
Karen Kays
Karen Kays
Mar 6, 2025
The flowers were large and beautiful. The arrangement was disappointing because yellow chrysanthemums appeared only on one side of the arrangement, the delphiniums were mostly wilted, very few filler flowers and you could see the oasis when up close.
Reviewed By:
Karen Abrams
Karen Abrams
Mar 3, 2025
Certainly like getting a photo. I feel the arrangement needs a few more irises. The filler flowers and greenery have assumed too large a space Can we fix it? Karen
Reviewed By:
Betsy Henny
Betsy Henny
Mar 1, 2025
Was hoping for more color.Looks fresh, but just not vibrant. No wow factor.
Reviewed By:
Susan Barker
Susan Barker
Feb 17, 2025
I wish the daisies were bright pink like the picture on your website.
Responded To By:
Feb 17, 2025
It dose say colors may vary online, however, our designer remade the arrangement for you. New photo sent.
Reviewed By:
Yeweineshet Ewnetu
Yeweineshet Ewnetu
Feb 4, 2025
I am not happy about the size. For the amount of money I paid, I expected at list an average size wich can be seen at list 5/6 foot away from the spot.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Feb 4, 2025
Hi Yeweineshet,
This order was placed by you on our website where the measurements are clearly listed. In the future, please check our listed measurements carefully and call us with any questions!
This order was placed by you on our website where the measurements are clearly listed. In the future, please check our listed measurements carefully and call us with any questions!
Reviewed By:
Laura Rhodes
Laura Rhodes
Feb 3, 2025
Kitten is cute. I don't like the gold container. And I wish the flowers matched the colors and types of flowers in the photo on your website. I do appreciate your ability to get it delivered today.
Responded To By:
Feb 3, 2025
Thanks for chatting with me, Laura! We did give you a free upgrade on those flowers because we had to substitute that container. You will find we used the same color scheme and design style as the picture online, just with more premium flowers.
Reviewed By:
Halee
Halee
Jan 22, 2025
Looks a little sad and droopy
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Jan 23, 2025
We will remake this in a more tight traditional style and resend the photo shortly!
Reviewed By:
Wanda Rettinger
Wanda Rettinger
Jan 17, 2025
The arrangement is pretty and small in size for the money. I am disappointed but I guess the price of everything has escalated.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Jan 17, 2025
Hi Wanda,
This photo is from a downward angle making it look much smaller than it is! For reference, this is approximately 15 inches tall and filled with premium flowers. Give us a call back though if you would like to discuss further!
This photo is from a downward angle making it look much smaller than it is! For reference, this is approximately 15 inches tall and filled with premium flowers. Give us a call back though if you would like to discuss further!
Reviewed By:
JL
JL
Jan 11, 2025
They are beautiful and I'm sure will cheer the recipient. I am sorry for all the substitutions that had to be made as I had picked the yellow as a favorite and cheery color. I do love the fact that you sent a pic of the final product. Thank you.
Responded To By:
Ruth Lynch / Assistant Sales Manager
Ruth Lynch / Assistant Sales Manager
Jan 11, 2025
I am sorry that you were not pleased with the colors. The Sparks Fly is a very popular arrangement which means color substitutions will have to be made for the flowers and container from time to time.... More
I am sorry that you were not pleased with the colors. The Sparks Fly is a very popular arrangement which means color substitutions will have to be made for the flowers and container from time to time. Since the birthday recipient was getting 2 Sparks Fly, the designers used the same container, but different colors for the flowers. Next time, please the shop directly so we can correct any issues.
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Reviewed By:
Crystal Bolton
Crystal Bolton
Jan 11, 2025
The single roses were supposed to be white. These are nice and you always do a great job, unfortunately somehow there was a misunderstanding regarding color of the rose.
Reviewed By:
Cynthia Allen
Cynthia Allen
Jan 10, 2025
Your web pic had more white roses and bluish purple tall plants in it - love the hydrangeas.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Jan 10, 2025
Hi Cynthia,
This is an awkward angle for this arrangement. It does include all flowers in the recipe seen online, so not to worry! The tall bits are there in the back, that is blue delphinium. E... More
This is an awkward angle for this arrangement. It does include all flowers in the recipe seen online, so not to worry! The tall bits are there in the back, that is blue delphinium. E... More
Hi Cynthia,
This is an awkward angle for this arrangement. It does include all flowers in the recipe seen online, so not to worry! The tall bits are there in the back, that is blue delphinium. Each arrangement from our shop is handmade to order, so they always look a little different than the example photo online. Hope this helps! Give us a call back if you would like to discuss further!
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This is an awkward angle for this arrangement. It does include all flowers in the recipe seen online, so not to worry! The tall bits are there in the back, that is blue delphinium. Each arrangement from our shop is handmade to order, so they always look a little different than the example photo online. Hope this helps! Give us a call back if you would like to discuss further!
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Reviewed By:
Michelle
Michelle
Jan 9, 2025
Hmmm I'll look back at what I ordered. I can't remember. Thought it would be bigger but it's ok. She doesn't like pink or purple but again it is ok. I probably messed up.
Responded To By:
Ruth Lynch / Assistant Sales Manager
Ruth Lynch / Assistant Sales Manager
Jan 9, 2025
Michelle, thanks for speaking with us today. We are happy that we were able to create an arrangement that was more suited for the birthday. Please remember that if you are ever dissatisfied with a future order, then it is best to call us directly. We do not always see the reviews immediately.
Reviewed By:
Dorothy Byrd
Dorothy Byrd
Dec 30, 2024
Thank you!!
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Dec 30, 2024
Hi Dorothy,
Glad you like it! Please call us back if there is anything we can do for you to earn 5 stars!!
Glad you like it! Please call us back if there is anything we can do for you to earn 5 stars!!
Reviewed By:
Dorothy Hare
Dorothy Hare
Dec 26, 2024
The flowered were sent to a friendl and she said they were beautiful
Reviewed By:
K Malone
K Malone
Dec 23, 2024
The vase was supposed to read Merry Christmas.
Responded To By:
Ruth Lynch / Assistant Sales Manager
Ruth Lynch / Assistant Sales Manager
Dec 23, 2024
Thank you for giving us time to switch out the container.
Reviewed By:
Marcia Newcomb
Marcia Newcomb
Dec 20, 2024
Arrangement is for "sweet 16". Was hoping for more pink flowers..Not quite feeling the blue stem. But still a nice
Responded To By:
Dec 20, 2024
Good morning, we are updating your order and will send you a new picture shortly.
Reviewed By:
Nance
Nance
Dec 18, 2024
Dear George: Yes, I very much liked getting a photo of this arrangement. Also, I thought you had the best selection of Christmas arrangements on your website. However, my mother-in-law told me that her red roses didn't last more than one day. You kindly sent her another arrangement of flowers to replace her dead roses. Thank you for doing that. But in the future, please do not send her old roses that only last one day. Regards, Nancy Boitnott
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Dec 18, 2024
Hi Nancy, We do not send out old flowers. The rose shipment of last week had some quality issues due to the flower farm's bad weather. This is why we sent another arrangement to her free of charge with no questions asked.
Reviewed By:
Pam Fore
Pam Fore
Dec 14, 2024
It's ok but the roses looked like their starting to wilt. Can they be changed out to fresher ones?
