George's Flowers, Roanoke, VA - Customer Flower Reviews

1953 Franklin Road
Roanoke, VA 24014
+1 (540) 981-0900
www.georgesflowers.com

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Total reviews: 35231 reviews | Star Rating: 4.9
5 Star ★★★★★
 
 
33,115
93.99%
4 Star ★★★★
 
 
1,272
3.61%
3 Star ★★★☆☆
 
 
400
1.14%
2 Star ★★☆☆☆
 
 
213
0.60%
1 Star ☆☆☆☆
 
 
231
0.66%
Real Customers, Real Reviews

All reviews are from verified George's Flowers customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 3 star reviews. Show all reviews

★★★★★
Reviewed By:
Sarah Woods
Oct 23, 2025
Much better Thanks
★★★★★
Reviewed By:
Rebecca Waterfield
Oct 11, 2025
The one on the left was supposed to be a corsage not a bouquet.
Responded To By:
Hailey Flood / Account Management
Oct 11, 2025
So sorry for this error on our part. We are fixing it and it will be ready for when you come by to pick up at 11:30am.
★★★★★
Reviewed By:
Terri Langford
Sep 30, 2025
I have always in the past been thrilled with anything I have gotten from George's and this time I was sorely disappointed in the bouquet as I had requested the bouquet to be light pink , white and paid extra to have roses instead of carnations. As you can see from above the bouquet was far from my expectations. I had to get additional flowers (which George's did give me). But I had to take bouquet apart and remake it which was not part of my plans for the day!
★★★★★
Reviewed By:
Elizabeth Surratt
Sep 29, 2025
I wish there were more roses. This is beautiful. Thanks.
Responded To By:
Casper Wynn / Manager
Sep 29, 2025
Hi Elizabeth,
If you would like to call and upgrade, we can add more roses. You ordered this online and it is a recipe arrangement, so it is filled to value by the recipe pictured online. It has exactly as many roses in it as it has in the photo you ordered from.
Hope this helps!
★★★★★
Reviewed By:
Barbara
Sep 18, 2025
I was hoping that the orange lilies would be in bloom for my event. They were pretty but lacked the wow factor I was hoping for. Good service. Would have chosen another arrangement if I had known.
★★★★★
Reviewed By:
William Hodges
Sep 16, 2025
It does not look like the picture of the one I saw and wanted order on the website
★★★★★
Reviewed By:
Joe Tucciarone
Sep 9, 2025
I guess when you're no used to ordering flowers I was somewhat taken back by the cost. They were beautiful, but not as big as I expected Thank you
Responded To By:
Casper Wynn / Manager
Sep 9, 2025
Hi Joe,
We did discuss measurements when you ordered and this was made per our agreed upon size of being approximately 3ft all around.
★★★★★
Reviewed By:
Katie Brown
Aug 10, 2025
Same day delivery was great. Glad to receive a text upon delivery and picture of plant- a very nice touch.
★★★★★
Reviewed By:
Barbara Thomas
Aug 7, 2025
The flowers look amazing as always. The customer service is bar non The best there.
★★★★★
Reviewed By:
Ai
Aug 3, 2025
It's pretty but much smaller and less vibrant colors for sure.
★★★★★
Reviewed By:
Brenda mathis
Jul 25, 2025
Hydrangeas are not vibrant… pale . Roses are already opened so much… very little greenery. Also difficult to see well because of the background.
Responded To By:
Casper Wynn / Manager
Jul 25, 2025
Hi Brenda,
You asked for blue hydrangea and I told you the shade of blue always varies. The roses are not open, they are extremely fresh. Not sure you know what an open rose looks like. We added... More
Hi Brenda,
You asked for blue hydrangea and I told you the shade of blue always varies. The roses are not open, they are extremely fresh. Not sure you know what an open rose looks like. We added more flowers and less greenery for a better look as our designers have a combined 100 years of experience.
Less
★★★★★
Reviewed By:
Eddie Link
Jul 24, 2025
Too much green filler for a $150 arrangement
Responded To By:
Casper Wynn / Manager
Jul 24, 2025
Hi Eddie,
This is a recipe arrangement ordered online, so it is made with the exact same number of flowers as the one pictured online. If you would like to upgrade to add more, you're welcome to give us a call.
★★★★★
Reviewed By:
Kathleen Beveridge
Jul 23, 2025
Order looks great but was not happy paying the service charge just to deliver it to Salem!
Responded To By:
Casper Wynn / Manager
Jul 23, 2025
Hi Kathleen,
Everyone pays a delivery fee no matter the distance. You are always welcome to pick up orders. When you do it yourself there is no fee.
★★★★★
Reviewed By:
Andrea smith
Jul 14, 2025
The flower where healthy and fresh and beautiful, but I did ask for a blue ribbon .
Responded To By:
Casper Wynn / Manager
Jul 14, 2025
Hi Andrea,
Yes, if you recall we discussed the bow, but I advised against it as it would cover the cross on the pot which was the main feature of the gift. I thought we had agreed on no bow by the end of our call. My apologies. I did not charge you for the bow.
★★★★★
Reviewed By:
Stephen lewis
Jul 13, 2025
The flowers were beautiful but there were repeated words and a typo in the final sentence of my included message/card. For the price paid for the flowers I would've hoped there would have been a more thorough proof read first.
Responded To By:
Hailey Flood / Account Management
Jul 14, 2025
Hi Stephen - Thank you so much for chatting earlier today. We appreciate your business and apologize for the oversight.
★★★★★
Reviewed By:
CaSaundra
Jun 25, 2025
The staff is amazing. Very friendly and kind. However, I was a little disappointed in the arrangement. I do know that it's impossible to have the actual thing look like the photo online, but the smaller arrangement online seemed to look way bigger and fluffier than the bigger more expensive one that we actually got. Again, the employees and staff are super friendly and amazing. I did like getting the photo prior when I saw it. I was just hoping it looked that way because it was a picture. I was really hoping seeing it in person would have changed my mind unfortunately it didn't.
★★★★★
Reviewed By:
Lee Gutshall
Jun 24, 2025
I was surprised that 2 of the same arrangement from 2 different people was sent to the same family.
★★★★★
Reviewed By:
Pam Cooper
Jun 17, 2025
Looks like more on right side or less on left
★★★★★
Reviewed By:
Patti Hastings
Jun 6, 2025
We were somewhat disappointed by the photo of the delivered arrangement. It lacked the contrast in colors and density of greenery that led my siblings and I to choose the spray we did. As pictured on the website, the contrast in colors and thickness of the greenery provided for an arrangement that was beautiful, elegant and a statement piece. This was important for us for our sister in laws funeral. While the arrangement you designed was pretty, we would not have chosen to pay $300 for it. I will say you were timely in your delivery and customer service.
★★★★★
Reviewed By:
Gale Johnson
Jun 6, 2025
I don't like the bow. While I am no florist, I feel that the printed ribbon looks cheap and distracts from the arrangement. I like getting the photo
Responded To By:
Casper Wynn / Manager
Jun 6, 2025
We will change the bow. We're just a phone call away if you ever need to make changes.
★★★★★
Reviewed By:
Robert Morris
May 13, 2025
The actual flowers did not look the pictures
★★★★★
Reviewed By:
Nancy Zahringer
May 10, 2025
Doesn't look like the one on the website…. Kind of disappointed…..
Responded To By:
Casper Wynn / Manager
May 10, 2025
Thanks for responding via email revising your review! We're glad you liked them better in person!
★★★★★
Reviewed By:
Pamela Bannister
May 9, 2025
Doesn't really look like wildflowers to me but maybe someone should have called me to discuss.
Responded To By:
Hailey Flood / Account Management
May 9, 2025
Hi Pamela, I left you a voicemail if you would like to call and discuss this further. It is best practice to give us a call as soon as your receive the photo so we can discuss it and assist prior to delivery.
★★★★★
Reviewed By:
Kathleen gold
May 8, 2025
Not a great photo
Responded To By:
Casper Wynn / Manager
May 8, 2025
You're picking these up, so the photo is just to show that it is ready for you. Please reserve your judgements until you can see it in person. Thank you!
★★★★★
Reviewed By:
Sarah Smith
May 5, 2025
The arrangement is still beautiful but I paid for something different this is missing multiple flowers from the original Glinda that is listed on the website, a little disappointed.
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