George's Flowers, Roanoke, VA - Customer Flower Reviews
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Total reviews: 34222 reviews | Star Rating: 4.9
| 5 Star ★★★★★ |
32,151
|
93.95% |
| 4 Star ★★★★☆ |
1,250
|
3.65% |
| 3 Star ★★★☆☆ |
390
|
1.14% |
| 2 Star ★★☆☆☆ |
205
|
0.60% |
| 1 Star ★☆☆☆☆ |
226
|
0.66% |
Real Customers, Real Reviews
All reviews are from verified George's Flowers customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 3 star reviews. Show all reviews
Reviewed By:
Brenda mathis
Brenda mathis
Jul 25, 2025
Hydrangeas are not vibrant… pale . Roses are already opened so much… very little greenery. Also difficult to see well because of the background.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Jul 25, 2025
Hi Brenda,
You asked for blue hydrangea and I told you the shade of blue always varies. The roses are not open, they are extremely fresh. Not sure you know what an open rose looks like. We added... More
You asked for blue hydrangea and I told you the shade of blue always varies. The roses are not open, they are extremely fresh. Not sure you know what an open rose looks like. We added... More
Hi Brenda,
You asked for blue hydrangea and I told you the shade of blue always varies. The roses are not open, they are extremely fresh. Not sure you know what an open rose looks like. We added more flowers and less greenery for a better look as our designers have a combined 100 years of experience.
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You asked for blue hydrangea and I told you the shade of blue always varies. The roses are not open, they are extremely fresh. Not sure you know what an open rose looks like. We added more flowers and less greenery for a better look as our designers have a combined 100 years of experience.
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Reviewed By:
Eddie Link
Eddie Link
Jul 24, 2025
Too much green filler for a $150 arrangement
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Jul 24, 2025
Hi Eddie,
This is a recipe arrangement ordered online, so it is made with the exact same number of flowers as the one pictured online. If you would like to upgrade to add more, you're welcome to give us a call.
This is a recipe arrangement ordered online, so it is made with the exact same number of flowers as the one pictured online. If you would like to upgrade to add more, you're welcome to give us a call.
Reviewed By:
Kathleen Beveridge
Kathleen Beveridge
Jul 23, 2025
Order looks great but was not happy paying the service charge just to deliver it to Salem!
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Jul 23, 2025
Hi Kathleen,
Everyone pays a delivery fee no matter the distance. You are always welcome to pick up orders. When you do it yourself there is no fee.
Everyone pays a delivery fee no matter the distance. You are always welcome to pick up orders. When you do it yourself there is no fee.
Reviewed By:
Andrea smith
Andrea smith
Jul 14, 2025
The flower where healthy and fresh and beautiful, but I did ask for a blue ribbon .
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Jul 14, 2025
Hi Andrea,
Yes, if you recall we discussed the bow, but I advised against it as it would cover the cross on the pot which was the main feature of the gift. I thought we had agreed on no bow by the end of our call. My apologies. I did not charge you for the bow.
Yes, if you recall we discussed the bow, but I advised against it as it would cover the cross on the pot which was the main feature of the gift. I thought we had agreed on no bow by the end of our call. My apologies. I did not charge you for the bow.
Reviewed By:
Stephen lewis
Stephen lewis
Jul 13, 2025
The flowers were beautiful but there were repeated words and a typo in the final sentence of my included message/card. For the price paid for the flowers I would've hoped there would have been a more thorough proof read first.
Responded To By:
Hailey Flood / Account Management
Hailey Flood / Account Management
Jul 14, 2025
Hi Stephen - Thank you so much for chatting earlier today. We appreciate your business and apologize for the oversight.
Reviewed By:
CaSaundra
CaSaundra
Jun 25, 2025
The staff is amazing. Very friendly and kind. However, I was a little disappointed in the arrangement. I do know that it's impossible to have the actual thing look like the photo online, but the smaller arrangement online seemed to look way bigger and fluffier than the bigger more expensive one that we actually got. Again, the employees and staff are super friendly and amazing. I did like getting the photo prior when I saw it. I was just hoping it looked that way because it was a picture. I was really hoping seeing it in person would have changed my mind unfortunately it didn't.
Reviewed By:
Lee Gutshall
Lee Gutshall
Jun 24, 2025
I was surprised that 2 of the same arrangement from 2 different people was sent to the same family.
Reviewed By:
Pam Cooper
Pam Cooper
Jun 17, 2025
Looks like more on right side or less on left
Reviewed By:
Patti Hastings
Patti Hastings
Jun 6, 2025
We were somewhat disappointed by the photo of the delivered arrangement. It lacked the contrast in colors and density of greenery that led my siblings and I to choose the spray we did. As pictured on the website, the contrast in colors and thickness of the greenery provided for an arrangement that was beautiful, elegant and a statement piece. This was important for us for our sister in laws funeral. While the arrangement you designed was pretty, we would not have chosen to pay $300 for it. I will say you were timely in your delivery and customer service.
Reviewed By:
Gale Johnson
Gale Johnson
Jun 6, 2025
I don't like the bow. While I am no florist, I feel that the printed ribbon looks cheap and distracts from the arrangement. I like getting the photo
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Jun 6, 2025
We will change the bow. We're just a phone call away if you ever need to make changes.
Reviewed By:
Robert Morris
Robert Morris
May 13, 2025
The actual flowers did not look the pictures
Reviewed By:
Nancy Zahringer
Nancy Zahringer
May 10, 2025
Doesn't look like the one on the website…. Kind of disappointed…..
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
May 10, 2025
Thanks for responding via email revising your review! We're glad you liked them better in person!
Reviewed By:
Pamela Bannister
Pamela Bannister
May 9, 2025
Doesn't really look like wildflowers to me but maybe someone should have called me to discuss.
Responded To By:
Hailey Flood / Account Management
Hailey Flood / Account Management
May 9, 2025
Hi Pamela, I left you a voicemail if you would like to call and discuss this further. It is best practice to give us a call as soon as your receive the photo so we can discuss it and assist prior to delivery.
Reviewed By:
Kathleen gold
Kathleen gold
May 8, 2025
Not a great photo
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
May 8, 2025
You're picking these up, so the photo is just to show that it is ready for you. Please reserve your judgements until you can see it in person. Thank you!
Reviewed By:
Sarah Smith
Sarah Smith
May 5, 2025
The arrangement is still beautiful but I paid for something different this is missing multiple flowers from the original Glinda that is listed on the website, a little disappointed.
Reviewed By:
Sara Fisher
Sara Fisher
Apr 17, 2025
Okay. Thank you for the photo. Cost?
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Apr 17, 2025
Hi Sara,
The cost of the plant was $40. Call us if there is a problem.
The cost of the plant was $40. Call us if there is a problem.
Reviewed By:
TD
TD
Apr 10, 2025
The customer service was great , but the flower arrangement not so much. I ordered a deluxe and it is far from a deluxe in size. In fact, it was so small that I'm sure the next size up which is the largest would have been small. Very disappointed in the arrangement size.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Apr 10, 2025
Hello,
I am the manager and I stood over the salesperson who sold this to you. She explained in great detail the size of your arrangement. And you are correct, each upgrade is the same form size with upgraded flowers, not size. This was also explained.
I am the manager and I stood over the salesperson who sold this to you. She explained in great detail the size of your arrangement. And you are correct, each upgrade is the same form size with upgraded flowers, not size. This was also explained.
Reviewed By:
Katherine Plummer
Katherine Plummer
Apr 7, 2025
Honestly, this does not look like a two hundred dollar arrangement.I'm pretty disappointed. The flowers kind of look sad too.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Apr 7, 2025
Thanks for chatting with me, Katherine! For purposes of this public review, I just wanted to note what we spoke about- The arrangement is over 2ft tall, the downward angle of the photo is dwarfing the... More
Thanks for chatting with me, Katherine! For purposes of this public review, I just wanted to note what we spoke about- The arrangement is over 2ft tall, the downward angle of the photo is dwarfing the perspective a bit. These flowers also just arrived from the farm so they are fresh and tight. Over time they will open and spread to fill in more space. This way they will last much longer for your friend! I hope this helps!
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Reviewed By:
Donna McCaleb
Donna McCaleb
Mar 28, 2025
I am sorry but I really don't like this. I was hoping for just mostly the pink and then the white daisies. I did not really like all the different colors in it. This is for a 10 year old who was in our 4th grade class so I just wanted it to be simple. I guess I'll have to deal with it now but we paid a lot of money and I'm sad that I wasn't clear with what I wanted.
Reviewed By:
Deb
Deb
Mar 15, 2025
Would be nice if it was fuller. But it will do. Thank you.
Reviewed By:
Carolyn Coleman
Carolyn Coleman
Mar 13, 2025
The arrangement is very pretty, but it doesn't look like it did on the web site. I specifically picked this arrangement because it had a purple vase and some purple accent flowers, and my mom loves purple. I'm disappointed it appears to have a clear vase.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Mar 13, 2025
Hi Carolyn,
It does state online, where you ordered from, that the colors will vary for the flowers and container. That being said, there are purple flowers in there as this is an all-around arr... More
It does state online, where you ordered from, that the colors will vary for the flowers and container. That being said, there are purple flowers in there as this is an all-around arr... More
Hi Carolyn,
It does state online, where you ordered from, that the colors will vary for the flowers and container. That being said, there are purple flowers in there as this is an all-around arrangement and you just can't see the other sides in the photo. We will add a few more stems of purple for you so they can be visible from all sides, but we do not have a purple container in stock.
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It does state online, where you ordered from, that the colors will vary for the flowers and container. That being said, there are purple flowers in there as this is an all-around arrangement and you just can't see the other sides in the photo. We will add a few more stems of purple for you so they can be visible from all sides, but we do not have a purple container in stock.
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Reviewed By:
Nell Long
Nell Long
Mar 7, 2025
Okay
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Mar 7, 2025
Hi Nell,
Please call us back if there is a problem. You had asked for the colors of Brighten Your Day in a clear glass vase and that is what we fulfilled.
Please call us back if there is a problem. You had asked for the colors of Brighten Your Day in a clear glass vase and that is what we fulfilled.
Reviewed By:
Karen Kays
Karen Kays
Mar 6, 2025
The flowers were large and beautiful. The arrangement was disappointing because yellow chrysanthemums appeared only on one side of the arrangement, the delphiniums were mostly wilted, very few filler flowers and you could see the oasis when up close.
Reviewed By:
Karen Abrams
Karen Abrams
Mar 3, 2025
Certainly like getting a photo. I feel the arrangement needs a few more irises. The filler flowers and greenery have assumed too large a space Can we fix it? Karen
Reviewed By:
Betsy Henny
Betsy Henny
Mar 1, 2025
Was hoping for more color.Looks fresh, but just not vibrant. No wow factor.
