George's Flowers, Roanoke, VA - Customer Flower Reviews
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Total reviews: 35913 reviews | Star Rating: 4.9
| 5 Star ★★★★★ |
33,771
|
94.04% |
| 4 Star ★★★★☆ |
1,284
|
3.58% |
| 3 Star ★★★☆☆ |
407
|
1.13% |
| 2 Star ★★☆☆☆ |
215
|
0.60% |
| 1 Star ★☆☆☆☆ |
236
|
0.66% |
Real Customers, Real Reviews
All reviews are from verified George's Flowers customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 1 star reviews. Show all reviews
Reviewed By:
Juanita Burnette
Juanita Burnette
Dec 13, 2025
Like the arrangement .Thank you Merry Christmas.
Responded To By:
Jessica Carroll / Marketing/Administration
Jessica Carroll / Marketing/Administration
Dec 14, 2025
Juanita, thank you for trusting George's Flowers with your order.
Reviewed By:
Leigh-Anne Williams
Leigh-Anne Williams
Dec 12, 2025
I can't give a rating yet. They were supposed to be placed in a basket. The picture isn't clear, but it looks like there is only white paper wrapped around it.
Responded To By:
Ava Byrne / Sales Manager
Ava Byrne / Sales Manager
Dec 12, 2025
Hi Leigh-Anne - those are actually burlap baskets (hard to tell from the photo) but we are putting them into regular baskets for you and will re-send the photo shortly.
Reviewed By:
Tammy walters
Tammy walters
Dec 1, 2025
The person I talked to recommended this arrangement and it's not really what I wanted. The arrangement to me was not very pretty. And the angel could hardly be seen because it was so small. BTW my name is not Cami. It's Tammy.
Responded To By:
Hailey Flood / Account Management
Hailey Flood / Account Management
Dec 2, 2025
Tammy,
We are sorry you were not satisfied with the final arrangement. We did adjust and add to the arrangement with the specifications we discussed.
We are sorry you were not satisfied with the final arrangement. We did adjust and add to the arrangement with the specifications we discussed.
Reviewed By:
Tammy Walters
Tammy Walters
Nov 28, 2025
It doesn't look very big. Thought I would be getting more flowers in there. Can you put more flowers in there?
Responded To By:
Hailey Flood / Account Management
Hailey Flood / Account Management
Nov 29, 2025
Tammy, thank you for taking the time to chat with us earlier today. We were happy to add more flowers and hope you were pleased with the final arrangement. Thank you for trusting George's Flowers.
Reviewed By:
Heidi Gordon
Heidi Gordon
Nov 14, 2025
The arrangement that was sent was nothing like what I ordered. I chose “Sparks Fly” for the fall colors - orange, yellow and red roses, yellow golden rod and purple liatris. What I got was pink gerbera and drooping delphiniums. Very disappointing!!!
Responded To By:
Nov 14, 2025
Hi Heidi,
You were sent the wrong photo. Apologies! Please stand by for the correct one.
You were sent the wrong photo. Apologies! Please stand by for the correct one.
Reviewed By:
Dylan Samide
Dylan Samide
Oct 16, 2025
They were meh. Could have been more variety of succulents for $100
Responded To By:
Hailey Flood / Account Management
Hailey Flood / Account Management
Oct 16, 2025
Hi Dylan, as I explained on the phone these succulents will fill out the container overtime with proper care. It is filled to value with what you spent based on the cost of succulents, container, othe... More
Hi Dylan, as I explained on the phone these succulents will fill out the container overtime with proper care. It is filled to value with what you spent based on the cost of succulents, container, other supplies (rocks, soil, etc.), and labor. You were offered an alternative when we spoke and you declined. It is important to reiterate to you that this was made specifically for you at your request.
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Reviewed By:
Tom Sloan
Tom Sloan
Sep 19, 2025
Crap..... this was not what we ordered honestly first time we've been disappointed. The manager was rude honestly I have spent alot of money here. For you to be rude to my wife.
Responded To By:
Sep 19, 2025
Hi Tom,
No one was rude to your wife. We offered to make the changes we were capable of making same day and she accepted those changes. Flowers grow from the ground and I informed her that if so... More
No one was rude to your wife. We offered to make the changes we were capable of making same day and she accepted those changes. Flowers grow from the ground and I informed her that if so... More
Hi Tom,
No one was rude to your wife. We offered to make the changes we were capable of making same day and she accepted those changes. Flowers grow from the ground and I informed her that if someone is particular about colors it is recommended to come into the store to see samples prior to ordering as we can never guarantee anything natural to be exact. She ordered online and our website clearly states "Due to the unique nature of flowers, flowers may need to vary. If an item is unavailable, we will substitute product of equal or greater value." This is the agreement made when web orders are placed.
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No one was rude to your wife. We offered to make the changes we were capable of making same day and she accepted those changes. Flowers grow from the ground and I informed her that if someone is particular about colors it is recommended to come into the store to see samples prior to ordering as we can never guarantee anything natural to be exact. She ordered online and our website clearly states "Due to the unique nature of flowers, flowers may need to vary. If an item is unavailable, we will substitute product of equal or greater value." This is the agreement made when web orders are placed.
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Reviewed By:
James Bodamer
James Bodamer
Aug 24, 2025
Not that one, but the corrected one was beautiful!
Reviewed By:
Lois Barton
Lois Barton
Aug 21, 2025
Gorgeous!! Definitely 5 star service and product.
Responded To By:
Hailey Flood / Account Management
Hailey Flood / Account Management
Aug 21, 2025
Hi Lois! Thank you for your glowing review. We hope you meant to mark us as a 5 star review, not a 1. We appreciate your business and your trust in us!
Reviewed By:
Mary Kuhn
Mary Kuhn
Aug 1, 2025
Not at all the elegant bouquet of roses with white hydrangeas that i was expecting. Not appropriate for a funeral. It looks like a circus
Responded To By:
Aug 1, 2025
Hi Mary,
We are picking up the arrangement from it's delivered location and bringing it back to make changes for you.
We are picking up the arrangement from it's delivered location and bringing it back to make changes for you.
Reviewed By:
Cindy Clark
Cindy Clark
Jul 2, 2025
If it isn't too late, could you change the blue bow to a pink or brighter color. And send another picture. Thank you
Responded To By:
Jul 2, 2025
Sure Cindy! Changing bow colors is super easy if you call us. We don't always see reviews in time.
Reviewed By:
Sharon Nidanier
Sharon Nidanier
May 9, 2025
Not satisfied with this! I asked for purple ribbons and I think the flowers are small
Responded To By:
Hailey Flood / Account Management
Hailey Flood / Account Management
May 9, 2025
Hi Sharon, this was the arrangement that was described to you and it was filled to value. We do apologize for the oversight on the bow color.
Reviewed By:
Olga Borgaes
Olga Borgaes
May 2, 2025
They were Bea6, thank you so much.
Responded To By:
May 2, 2025
Hi Olga, Thanks for the review! We know this was an accident and you meant 5 stars! Have a nice day. :)
Reviewed By:
Cathy Carter Bisner
Cathy Carter Bisner
Apr 16, 2025
I am sorry, but that is ugly.
Reviewed By:
Sharon Humphrey
Sharon Humphrey
Apr 2, 2025
I was soo disappointed that flower arrangement was so little!!! It made me sick that I spent that much money on something so small!!!! Very disappointing!!!!!
Reviewed By:
R W
R W
Mar 22, 2025
It does not have the same shape, nor the same color variety, as the photo online. It's mostly just yellow & red. Disappointed!
Responded To By:
Mar 24, 2025
Thank you for speaking with us on Saturday, so we could make the adjustments of adding the pink snapdragons to the arrangement. The shape of the arrangement is hard to tell in this photo, along with with dark purple flowers.
Reviewed By:
Heasley
Heasley
Mar 17, 2025
Gorgeous and so appropriate for my brother‘s funeral tomorrow he was a fighter pilot with the Air Force 5 Stars
Reviewed By:
Heasley
Heasley
Mar 17, 2025
Beautiful thank you so much 5 stars .. site not working for stars
Reviewed By:
Veronica Chrisman
Veronica Chrisman
Mar 14, 2025
I was disappointed that the peace lily I ordered did not have any blooms on it. Very disappointed
Responded To By:
Mar 14, 2025
Hi Veronica,
Our peace lilies are never guaranteed to have blooms as they go through growing seasons outside of our control. Blooms are just based on what is available and none of them are in bloom right now.
Our peace lilies are never guaranteed to have blooms as they go through growing seasons outside of our control. Blooms are just based on what is available and none of them are in bloom right now.
Reviewed By:
Ronnie Meadows
Ronnie Meadows
Feb 14, 2025
I ordered 6 long stem roses in the vase. You put 5 roses in the vase. I want this corrected.
Responded To By:
Feb 14, 2025
Hi Ronnie,
It is hard to tell in the photo as two are behind two front roses, but there are indeed 6 roses.
It is hard to tell in the photo as two are behind two front roses, but there are indeed 6 roses.
Reviewed By:
Gerald DeRogers
Gerald DeRogers
Feb 14, 2025
No, I ordered orange
Responded To By:
Feb 14, 2025
Hi Gerald,
This was just an error with the photo. You ordered yellow and we have yellow ready for pickup.
This was just an error with the photo. You ordered yellow and we have yellow ready for pickup.
Reviewed By:
Doris Benson
Doris Benson
Feb 13, 2025
If only there was babies breath 😏 my mom said it looked like someone cut the roses out of a yard, didn't clean them up AT ALL and stuck in a vase . She was also given no powder for the water. I will not order again from George's as I have for years☹️
Reviewed By:
Austin ogbuenyi
Austin ogbuenyi
Feb 5, 2025
I hate this, I ordered a yellow sassy daisies not this color!
Responded To By:
Feb 6, 2025
Hi Austin,
Your order is on hold and we are calling you. This order was placed by you online where it clearly states, "Flower colors and vase will vary and are subject to change without notice due to availability."
Your order is on hold and we are calling you. This order was placed by you online where it clearly states, "Flower colors and vase will vary and are subject to change without notice due to availability."
Reviewed By:
Patricia Starr
Patricia Starr
Jan 26, 2025
This arrangement is nothing compared with the picture on your website and what I ordered for my brother's memorial service today. There is no beauty to this arrangement. No vibrant colors as I ordered. Very upsetting and my siblings will be as well.
Reviewed By:
Patrick 443-683-3382
Patrick 443-683-3382
Jan 4, 2025
Not worth the money, also didn't follow the one and only delivery request
Responded To By:
Jan 4, 2025
Hi Patrick,
We close at 1pm, we cannot deliver after that time. Our hours are listed on our website very clearly. All of our deliveries are finished before 1pm on Saturdays.
We close at 1pm, we cannot deliver after that time. Our hours are listed on our website very clearly. All of our deliveries are finished before 1pm on Saturdays.
