George's Flowers, Roanoke, VA - Customer Flower Reviews
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Reviewed By:
tony
tony
Feb 13, 2020
"great job as always"
Total reviews: 37893 reviews | Star Rating: 4.9
| 5 Star ★★★★★ |
35,657
|
94.10% |
| 4 Star ★★★★☆ |
1,330
|
3.51% |
| 3 Star ★★★☆☆ |
427
|
1.13% |
| 2 Star ★★☆☆☆ |
224
|
0.59% |
| 1 Star ★☆☆☆☆ |
255
|
0.67% |
Real Customers, Real Reviews
All reviews are from verified George's Flowers customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Reviewed By:
Lisa
Lisa
Jul 14, 2026
The arrangement made for our aunt's funeral service was absolutely beautiful! Great job as always!
Reviewed By:
Linda McGuire
Linda McGuire
Jul 14, 2026
Very well satisfied. Person that took my order was very nice and professional.
Reviewed By:
Kirk Livesay
Kirk Livesay
Jul 14, 2026
This is what is ordered!!
Responded To By:
Renee Carr / Sales
Renee Carr / Sales
Jul 14, 2026
Kirk, we are so happy to have clarified that earlier confusion! We are so glad you are happy with the arrangement you ordered. Thank you for trusting George's Flowers with your flower needs!
Reviewed By:
Kirk Livesay
Kirk Livesay
Jul 14, 2026
This is not what was received.
Responded To By:
Renee Carr / Sales
Renee Carr / Sales
Jul 14, 2026
So happy we were able to resolve this mix up over the phone for you! We understand when a recipient is receiving multiple arrangements that sometimes confusion happens. Happy to help!
Reviewed By:
Amanda B.
Amanda B.
Jul 14, 2026
Beautiful arrangement! The birthday girl loved it!💜
Responded To By:
Jessica Carroll / Marketing/Administration
Jessica Carroll / Marketing/Administration
Jul 14, 2026
Amanda, we are so happy you all were pleased with the arrangement! Thank you for trusting the team at George’s Flowers with your order.
Reviewed By:
Matk Strickland
Matk Strickland
Jul 14, 2026
Lovely. Great to have the photo. Nice extra touch. It would be nice to be able to read the card in the arrangement. Thanks, Mark & Terry
Responded To By:
Jessica Carroll / Marketing/Administration
Jessica Carroll / Marketing/Administration
Jul 14, 2026
Mark, we appreciate you taking the time to share this 5 star review. Thank you for trusting the team at George's Flowers with your order!
Reviewed By:
Toni Edmonds
Toni Edmonds
Jul 14, 2026
They look lovely. She'll be very happy with them.
Responded To By:
Jessica Carroll / Marketing/Administration
Jessica Carroll / Marketing/Administration
Jul 14, 2026
Toni, we appreciate you taking the time to share this kind review. Thank you for trusting the team at George's Flowers with your order!
Reviewed By:
Doris Marrs
Doris Marrs
Jul 14, 2026
The picture didn't do it justice, it looked so much better
Responded To By:
Jessica Carroll / Marketing/Administration
Jessica Carroll / Marketing/Administration
Jul 14, 2026
Doris, thank you for sharing this kind review and thank you for trusting George's Flowers with your order!
Reviewed By:
Julia Jackson
Julia Jackson
Jul 14, 2026
Very very nice
Responded To By:
Jessica Carroll / Marketing/Administration
Jessica Carroll / Marketing/Administration
Jul 14, 2026
Julia, thank you for sharing this 5 star review and thank you for trusting George's Flowers with your order!
Reviewed By:
Mitzi Brown
Mitzi Brown
Jul 14, 2026
Looks incredible! Beautiful arrangement!
Responded To By:
Renee Carr / Sales
Renee Carr / Sales
Jul 14, 2026
Mitzi, thank you for sharing this kind review and thank you for trusting George’s Flowers with your order!
Reviewed By:
Ellen Byrd
Ellen Byrd
Jul 14, 2026
The arrangements always look better in person than they do in the pictures sent to the customer who ordered them. The arrangement you just delivered to my friend Sue is beautiful, and she loves them!
Responded To By:
Renee Carr / Sales
Renee Carr / Sales
Jul 14, 2026
Ellen, yes the designer that worked on this arrangement did make sure to add some extra florals to value for the extra amount that you paid for. :)
Reviewed By:
Claude Page
Claude Page
Jul 13, 2026
Thank you for your service, I was extremely pleased with my arrangements
Responded To By:
Jessica Carroll / Marketing/Administration
Jessica Carroll / Marketing/Administration
Jul 14, 2026
Claude, we appreciate you taking the time to share this kind review. We are so happy to hear you were pleased with the arrangements. Thank you for trusting the team at George’s Flowers!
Reviewed By:
Emily
Emily
Jul 13, 2026
Love! Beautiful arrangement and that little Wolf pup is precious! Thank you for the recommendation!
Responded To By:
Jessica Carroll / Marketing/Administration
Jessica Carroll / Marketing/Administration
Jul 13, 2026
Emily, we are so happy you’re pleased with the arrangement and plush! Thank you for trusting the team at George’s Flowers with your order.
Reviewed By:
Charles Marcum
Charles Marcum
Jul 13, 2026
Looks Great. Thank you
Responded To By:
Jessica Carroll / Marketing/Administration
Jessica Carroll / Marketing/Administration
Jul 13, 2026
Charles, thank you for sharing this kind review and thank you for trusting George’s Flowers with your order!
Reviewed By:
Emily
Emily
Jul 13, 2026
Beautiful. Where is the wolf pup?
Responded To By:
Alyssa Kuehni / Sales
Alyssa Kuehni / Sales
Jul 13, 2026
Emily, we're so sorry the Wolf Pup was not included in the photo! I've resent the photo to include the plush so you can see what it looks like. Thank you for 5 stars and for trusting the team at George's Flowers with your order!
Reviewed By:
Matt
Matt
Jul 13, 2026
George's was very helpful, accommodating, and willing to change the floral content of our arrangement to suit our preferences. Alyssa did a FINE job of accepting our order and "taking dictation" regarding the message to be placed on our card. We actually needed to call in (after hours) to ensure that a small mistake we had made was corrected. The automated service we reached was just excellent. CLEARLY, an effective utilization of AI to better serve customers!! It is nice to see the actual arrangement, as well. Nice job, George's!!
Responded To By:
Alyssa Kuehni / Sales
Alyssa Kuehni / Sales
Jul 13, 2026
Matt, it was a pleasure helping you with this order! Thank you so much for taking the time to leave your kind words in a 5 star review. We're so happy to hear you're pleased with the final a... More
Matt, it was a pleasure helping you with this order! Thank you so much for taking the time to leave your kind words in a 5 star review. We're so happy to hear you're pleased with the final arrangement, overall experience and the effectiveness of our Ai agent, Rosie. Thank you for trusting the team at George's Flowers with your order!
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Reviewed By:
Sarah
Sarah
Jul 13, 2026
Gorgeous as always! Thanks for being amazing.
Responded To By:
Jessica Carroll / Marketing/Administration
Jessica Carroll / Marketing/Administration
Jul 13, 2026
Sarah, we appreciate you taking the time to share this kind review. Thank you for your continued trust in the team at George’s Flowers!
Reviewed By:
Patricia Ellis
Patricia Ellis
Jul 13, 2026
No disrespect….but that is $96 worth? Where is the flag and stuff she was talking about?
Responded To By:
Renee Carr / Sales
Renee Carr / Sales
Jul 13, 2026
Patricia, the value of your order was priced at $75, after taxes and the delivery fee it came out to $96.93. I can assure you that it was filled to value based on what you spoke about with our sales r... More
Patricia, the value of your order was priced at $75, after taxes and the delivery fee it came out to $96.93. I can assure you that it was filled to value based on what you spoke about with our sales representative. I did look at the transcripts and it seems like a flag was mentioned in the first arrangement she recommended but not the second one. If you have any issues in the future it is best to reach out as soon as possible at our shop number (540)981-0900 so we can address it promptly. This arrangement went out for delivery around 9 AM so it is no longer in shop for us to make any changes. We do hope once you see it in person that you will be satisfied.
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Reviewed By:
Stephen Alouf
Stephen Alouf
Jul 13, 2026
Always beautiful arrangements and very prompt in their communication with clients. Great work!
Responded To By:
Jessica Carroll / Marketing/Administration
Jessica Carroll / Marketing/Administration
Jul 13, 2026
Stephen, we appreciate you taking the time to share this kind review. Thank you for your continued trust in the team at George’s Flowers!
Reviewed By:
Marnie Vanderpoel
Marnie Vanderpoel
Jul 12, 2026
The arrangement was absolutely spectacular!! I couldn't be any happier. EVERYONE who attended the party commented on it. It's the most beautiful and creative arrangement I've seen in MANY years and certainly the most gorgeous one I've ever sent anyone. I only wish I lived in the Roanoke area so I could do business with you regularly. I very much appreciate being sent the photograph, however, I'm so glad I got to see the arrangement in person, because the picture doesn't come close to capturing the beauty of your work. This stunning arrangement deserves 10 stars. Thank you so very much.
Responded To By:
Jessica Carroll / Marketing/Administration
Jessica Carroll / Marketing/Administration
Jul 13, 2026
Marnie, we truly appreciate you taking the time to share this overwhelmingly kind review with our team! We take pride in creating one-of-a-kind arrangements and we are so happy you were pleased with yours. Thank you for trusting George’s Flowers with this special order.
Reviewed By:
Elizabeth
Elizabeth
Jul 11, 2026
Lovely thank you!
Responded To By:
Alyssa Kuehni / Sales
Alyssa Kuehni / Sales
Jul 11, 2026
Elizabeth, thank you for 5 stars and for trusting George's Flowers with your order!
Reviewed By:
Kitty Thomas
Kitty Thomas
Jul 11, 2026
Outstanding business. Great service. Designers are rock stars.
Responded To By:
Alyssa Kuehni / Sales
Alyssa Kuehni / Sales
Jul 11, 2026
Kitty, thank you for this kind review and for trusting the team at George's Flowers with your order!
Reviewed By:
Tim
Tim
Jul 11, 2026
Beautiful arrangement thanks
Responded To By:
Alyssa Kuehni / Sales
Alyssa Kuehni / Sales
Jul 11, 2026
Tim, thank you for 5 stars and for trusting George's Flowers with your order!
Reviewed By:
Chris Slate
Chris Slate
Jul 10, 2026
Very nice
Responded To By:
Jessica Carroll / Marketing/Administration
Jessica Carroll / Marketing/Administration
Jul 10, 2026
Chris, thank you for sharing this 5 star review and thank you for trusting George’s Flowers with your order!
Reviewed By:
Natalie Chambers-Ramsey
Natalie Chambers-Ramsey
Jul 10, 2026
An employee named Bejamin helped me select what to send to my male cousin who is in the hospital due to a car wreck. I live in SC , so I needed the help. Benjamin did an excellent job in helping me find the perfect gifts for my cousin. I am so very pleased and impressed. I love how everything turned out. It is just perfect. Your shop came highly recommended by my friend Matthew Hart, who lives in Roanoke. He exclusively uses your store for all his flower related needs. Many heartfelt thanks for your excellent service and help. A+++ satisfaction. Have a great day!
Responded To By:
Jessica Carroll / Marketing/Administration
Jessica Carroll / Marketing/Administration
Jul 10, 2026
Natalie, we appreciate you taking the time to share this kind and detailed review. We will be sure to share your sentiments with Benjamin and our team. Thank you for trusting George’s Flowers with your order!
