House of Blooms, Sugar Land, TX - Customer Flower Reviews
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Total reviews: 6237 reviews | Star Rating: 4.84
5 Star ★★★★★ |
5,729
|
91.86% |
4 Star ★★★★☆ |
242
|
3.88% |
3 Star ★★★☆☆ |
116
|
1.86% |
2 Star ★★☆☆☆ |
64
|
1.03% |
1 Star ★☆☆☆☆ |
86
|
1.38% |

All reviews are from verified House of Blooms customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 1 star reviews. Show all reviews
Reviewed By:
JFisher
JFisher
May 23, 2022
Very poor service. I requested a change in delivery date and although they promised it was done, they went ahead and delivered it anyway on the wrong date.
Responded To By:
May 23, 2022
Thank you for letting us know. An associate will be contacting you soon.
Reviewed By:
Dylan Nguyen
Dylan Nguyen
May 21, 2022
Nothing like the picture I sent.
Responded To By:
May 21, 2022
We are sorry to hear this. An associate will be contacting you soon.
Reviewed By:
Betty Lane
Betty Lane
May 14, 2022
Very disappointed. I was told it would have roses, tulips, lilies and be compact. Disappointed for the money.
Reviewed By:
Margie Hoffman
Margie Hoffman
May 10, 2022
Thanks it's great and thanks for the picture
Responded To By:
May 16, 2022
Thank you for the kind words, Margie!
Reviewed By:
Naeem Khandwalla
Naeem Khandwalla
Apr 10, 2022
Normally I'm thrilled with the selection and presentation. This times I was disappointed in both. It was disheartening. The person I sent it for wasn't happy so what was the point.
Reviewed By:
Amit Patel
Amit Patel
Feb 14, 2022
I order from this location multiple times per year, judging from the pic, this is the worst arrangement I've ordered. I compared it to previous orders from my email and feel like the quality is missing. It's even missing the red bow.
Reviewed By:
Charlotte.
Charlotte.
Nov 8, 2021
The flowers were dropping. 1 Star because they were delivered very timely.
Reviewed By:
Peter Osborne
Peter Osborne
Oct 21, 2021
I am shocked by this version of what is displayed online! I feel it is very unsuitable for a sympathy arrangement without the other flowers and greenery that are shown in the picture and can't understand why you would make this so stark looking Nothing softens the daisies as it should. I also think it is very skimpy looking. Very dissatisfied and thought with your ratings you would do better work.
Reviewed By:
Daniel Lowell
Daniel Lowell
Aug 30, 2021
This is NOT what I ordered. I ordered the Premium Pink Meadow.
Reviewed By:
Steve Williams
Steve Williams
Aug 3, 2021
Steve Williams 1-800 flowers was the worst decision I've ever made. I ordered a bucket of roses for my anniversary which was to be the coming Saturday they didn't show up. But we're delivered the following Saturday. It was a little can Not much bigger than a coffee can with about six little tiny rose buds in it that never Did Bloom are open. I will never ever ever use them again.
Responded To By:
Patrick Houck / Operator
Patrick Houck / Operator
Aug 10, 2021
Steve, we agree 1-800 flowers is not the best option when making an endearing sentiment. We are so glad you choose House of Blooms.
Reviewed By:
Cindy Broussard
Cindy Broussard
May 10, 2021
I am not pleased with this arrangement, it looks like it was purchased in a food market . I did say white roses, Blue hydrangeas and an Iris. The greenery is not pretty and it is just hanging about , I'm very disappointed !
Responded To By:
Patrick Houck / Operator
Patrick Houck / Operator
May 12, 2021
It is unfortunate this picture didn't capture the true form of your arrangement Mrs. Broussard. I know we are waiting for your requested flowers to come in and am hopeful we can meet your satisfaction in the near future.
Reviewed By:
John Bergin
John Bergin
May 4, 2021
You sent me two photos. I sure hope this was not the one delivered to Vika, it looks like a funeral arrangement..
Responded To By:
Patrick Houck / Operator
Patrick Houck / Operator
May 11, 2021
Yes John slight human error and as mentioned in the email that was not one delivered.
Reviewed By:
Kittye Mooring
Kittye Mooring
Mar 29, 2021
Looks nothing like the photo online. Very upset that I spent $120+ for this. Will never recommend this place to anyone!!! False advertisement on the website.
Reviewed By:
Clay Hoffman
Clay Hoffman
Feb 16, 2021
I paid $50 for the arrangement and was told It was because it was roses. There were only 2 roses in that arrangement
Reviewed By:
Stephanie
Stephanie
Dec 24, 2020
I had ordered Pink Meadow. This arrangement is very dark and not like what I had ordered. I realize you cannot get the exact same flowers as the website but the colors could have been more pink and “light”. I am very disappointed with this purchase.
Reviewed By:
Charles
Charles
Nov 25, 2020
Really hard trying to communicate with people on the phone they got the address wrong they had a hard time trying to communicate with the person they're supposed to deliver to. The bouquet they charge me 100 bucks for just looks weathered and old I will n
Reviewed By:
Bindie Amin
Bindie Amin
Oct 14, 2020
It doesn't look like the picture. The green buds were not spread in between all the roses on your website. On the site, the roses were in a cluster and the green buds were on the outside, which is the way I wanted it.
Reviewed By:
Marilyn Lester
Marilyn Lester
May 28, 2020
I thought I would be sending a pastel bouquet based on the designers choice picture on the website. This arrangement would not be one I chose,. The flowers & colors are not what I thought they would be.
Reviewed By:
Gwen
Gwen
May 11, 2020
I ordered the Romance arrangement for my daughter to receive on Saturday , before Mother's Day. I paid for a premium arrangement. I was told that the premium arrangement would have a minimum of 9 -12 red roses. The order was delivered with only 6 roses. C