House of Blooms, Sugar Land, TX - Customer Flower Reviews

16180 City Walk
Sugar Land, TX 77479
+1 (281) 242-1555
www.thehouseofblooms.com

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Total reviews: 4560 reviews | Star Rating: 4.83
5 Star ★★★★★
 
 
4,174
91.54%
4 Star ★★★★
 
 
191
4.19%
3 Star ★★★☆☆
 
 
84
1.84%
2 Star ★★☆☆☆
 
 
46
1.01%
1 Star ☆☆☆☆
 
 
65
1.43%
Real Customers, Real Reviews

All reviews are from verified House of Blooms customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 2 star reviews. Show all reviews

★★☆☆☆
Reviewed By:
Cynthia Carmona
Sep 26, 2022
Gerber Daisy's are to far apart. The Astroemeria seem welted or not bloomed enough and no color.
★★☆☆☆
Reviewed By:
Gary Simpson
Jul 25, 2022
Initial they looked great. But less than 48 hours later the roses are drooped over and now look awful. The bouquet we received in June lasted over a week.
★★☆☆☆
Reviewed By:
Kathy Stumpe
Jun 6, 2022
Too green. Wanted more flowers, as in the photo I saw.
Responded To By:
Epic App / SWYS Page
Jun 6, 2022
We are sorry to hear this. An associate will be contacting you soon.
★★☆☆☆
Reviewed By:
Katherine
May 5, 2022
I'm very disappointed. This looks nothing like the picture I ordered from. I even ordered the upgraded size. I understand the arrangements will not look exactly like the pictures. However, this is missing flowers and seems to be mostly greenery.
★★☆☆☆
Reviewed By:
Susanne Tunney
Apr 9, 2022
My co worker had a baby so wanted to send her flowers. I was excited to choose the “designers choice” thinking the bouquet would be something special (I added in the comment that she had a little girl and perhaps can add something pick). I just saw the picture of the bouquet being delivered and unfortunately the bouquet is very basic and boring. Nothing special about designers choice.
★★☆☆☆
Reviewed By:
Kelli Casad
Apr 8, 2022
The picture sent of the bouquet did not look like I expected it to look based off of the bouquet that I selected
★★☆☆☆
Reviewed By:
Renee Armer
Mar 31, 2022
This time I was very unhappy with order. The flowers were not delivered to the funeral requested 😭
★★☆☆☆
Reviewed By:
Nathan Gregory
Mar 4, 2022
The photo looks beautiful. My wife received the arrangement and loved the roses and lily's, but some of the greenery is wilted and dry. The ferns have black spots on the back of them that look like insect eggs or droppings. I wish there had been more attention given to the greenery same as they did with the flowers.
★★☆☆☆
Reviewed By:
Dana Harrison
Mar 1, 2022
It looks small. I upgraded to deluxe.
★★☆☆☆
Reviewed By:
Josie Nava
Feb 16, 2022
The flowers are beautiful as usual but it is not 2:25 and the flowers have not been delivered. I am very disappointed that they were not delivered in the morning especially since I intentionally ordered them Monday around noon. This is a school delivery and school will be out at 330 and my daughter will not be able to enjoy her flowers. Had I known they would be delivered this late in the day I would have searched for another florist. I have ordered flowers from House of Blooms on several of my daughter's occasions but sadly I will no longer trust this business to provide excellent or even decent service. I see no reason why this occurred since I ordered them well in advance. Thank you preparing a beautiful arrangement but the untimely delivery takes alot away from this product. Thank you for your time.
★★☆☆☆
Reviewed By:
Clayton Lewis
Feb 14, 2022
Not what I was expecting. Have definitely spent less for a lot more. Not impressed. I don't like leaving bad reviews but this is kinda sad…
★★☆☆☆
Reviewed By:
Joel
Dec 3, 2021
For the upgraded premium paid I'm disappointed. Roses been open for days and turning brown day 2.
★★☆☆☆
Reviewed By:
That is pretty. Thank you
Oct 25, 2021
That is pretty, thank you8_&thank you for the pretty flowers{
★★☆☆☆
Reviewed By:
Charles McCluggage
Sep 14, 2021
I'm afraid I was quite disappointed with the flower arrangement. While beautiful when picked up, it quickly began to deteriorate. The orchid pods began to fall off almost immediately and the small rose buds have not opened and all are wrinkled and drooping now. The remaining flowers are already looking well past their prime at barely 72 hours after purchase.Water was always maintained well above flower stems. A second arrangement made from cut flowers purchased at Costco remains fresh looking.
★★☆☆☆
Reviewed By:
Gary Simpson
Jul 26, 2021
I ordered this for my wife's birthday and payed a premium for the order. The driver who delivers the flowers is very nice and was the best part of this order. While this is a beautiful arrangement at the beginning, it did not last. I had ordered this same arrangement before and it lasted 4 days. This time the flowers in the arrangement only lasted three days. In the past arrangements from House of Blooms lasted a week or more. My wife also received flowers from another florist on the same day and they are still fresh and beautiful. I will not order this particular arrangement again.
Responded To By:
Patrick Houck / Operator
Aug 7, 2021
Gary we are also disappointed that this arrangement did not meet the House of Blooms standard. We are positive that your next arrangement from us will exceed your expectations.
★★☆☆☆
Reviewed By:
Miller
Dec 14, 2020
Disappointed in the size of this bouquet for the price I paid. Also, cannot figure out what kind of container it is on.
★★☆☆☆
Reviewed By:
Citi
Nov 9, 2020
Rather disappointed for a $150 arrangement. I asked for something gorgeous and bright. Flowers look simple and inexpensive.
★★☆☆☆
Reviewed By:
Bea McGinnity
Jul 2, 2020
For the price, I anticipated a larger bouquet and the rocks at the bottom are missing.
★★☆☆☆
Reviewed By:
Gwen &Robert
May 9, 2020
Very disappointed! We paid for a premium arrangement and the picture looks like the regular size . Only 4 roses, this floral arrangement was for Mother's Day!
★★☆☆☆
Reviewed By:
Carolynbe
Dec 25, 2018
I have already sent a review for this plant. I was disappointed. I expected to be a prettier poinsettia for the price. I probably will not use your shop again.
★★☆☆☆
Reviewed By:
nicholls
Nov 19, 2018
the arrangement was full of colored flowers as fillers with one rose stuck in. I have ordered here several times before this is the first time I was not pleased.
★★☆☆☆
Reviewed By:
meriem
Nov 17, 2018
I was happy to find a company with same day delivery in the area and with a great selection. However the image of what was delivered has nothing to do with the picture on the website. This is borderline false advertisement. The piece I ordered was a cente
★★☆☆☆
Reviewed By:
Thu Nguyen
Oct 18, 2018
It doesn't look like the picture on website
★★☆☆☆
Reviewed By:
Kimberly Hayes
Sep 3, 2018
Seems a little plain. Container not sure if I like it.
★★☆☆☆
Reviewed By:
Mary Bryant
Jul 31, 2018
For 90.00 , I expected more flowers in the arrangement. Nor really satisfied at all. I'll know next time. Thank you.
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