House of Blooms, Sugar Land, TX - Customer Flower Reviews

16180 City Walk
Sugar Land, TX 77479
+1 (281) 242-1555
www.thehouseofblooms.com

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Total reviews: 5490 reviews | Star Rating: 4.83
5 Star ★★★★★
 
 
5,031
91.64%
4 Star ★★★★
 
 
220
4.01%
3 Star ★★★☆☆
 
 
103
1.88%
2 Star ★★☆☆☆
 
 
59
1.07%
1 Star ☆☆☆☆
 
 
77
1.40%
Real Customers, Real Reviews

All reviews are from verified House of Blooms customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 2 star reviews. Show all reviews

★★☆☆☆
Reviewed By:
Kelly Goff
Mar 5, 2024
I'm a little disappointed that this is $150 worth of flowers.
★★☆☆☆
Reviewed By:
Jeremy Kinch
Feb 16, 2024
The arrangement was nice, but not what was represented on the website. I even paid extra to “supersize” it. Very, very expensive for what was delivered.
★★☆☆☆
Reviewed By:
Steve Hullett
Feb 14, 2024
The picture showed a lot more roses I'm disappointed
★★☆☆☆
Reviewed By:
Stephen Van Soelen
Feb 13, 2024
Does not look good. Flowers are drooping.
★★☆☆☆
Reviewed By:
Sheryl E Matetzschk
Jan 4, 2024
Daisies were not on the list. The yellow center throws off the whole thing. Sadly disappointed. It looks nothing like the picture.
★★☆☆☆
Reviewed By:
Maria Hamm
Dec 31, 2023
To be very honest I felt the colors were too vibrant for a funeral. I thought there would be more white with some masculine colors. Also the gift card had many misspelled words. I was not fully pleased.
★★☆☆☆
Reviewed By:
Sunny S.
Oct 10, 2023
Looks nothing like the Picture.
★★☆☆☆
Reviewed By:
Caryn Gilliam
May 22, 2023
It's very nice but doesn't look as full as the one I ordered. I paid $114 for my order. I'm surprised it's so small.
★★☆☆☆
Reviewed By:
Spencer
May 13, 2023
Looks very small and cheap. I paid extra to have the flowers “deluxe” but they look bad! Not happy with this at all!
Responded To By:

May 19, 2023
We are glad you liked the updated picture we sent Spencer.
★★☆☆☆
Reviewed By:
Cady Boaz
Apr 6, 2023
Looks alright but does not resemble nor is nearly as nice as the arrangement that was ordered. I would not have spent $108 on this. Way more greenery and grass sticking out than the photo online.
★★☆☆☆
Reviewed By:
Judy Cornett
Mar 24, 2023
Disappointed at the product this is for someone very dear to our Pastor. Would have gone up in price or made a different selection, this doesn't look like a “we love you” arrangement
★★☆☆☆
Reviewed By:
Phil B.
Feb 19, 2023
The service and delivery was phenomenal. I like receding a pic and updates on deliveries. Five stars. The bouquet arrived with two of the roses wilted and the leaves were falling off. A little disappointing. I did send a message with a pic to the florist, and the app shows it was received and read. However, they never responded. This was the most disappointing. We have used them in the past with great results. I am not sure we will be back.
★★☆☆☆
Reviewed By:
Steve Hullett
Feb 17, 2023
Sorry to say but I really wasn't happy with my flowers this time. I've purchased from you guys several times and I've always been happy with the product. It just didn't look like a $100 bouquet
★★☆☆☆
Reviewed By:
Cynthia Carmona
Sep 26, 2022
Gerber Daisy's are to far apart. The Astroemeria seem welted or not bloomed enough and no color.
★★☆☆☆
Reviewed By:
Gary Simpson
Jul 25, 2022
Initial they looked great. But less than 48 hours later the roses are drooped over and now look awful. The bouquet we received in June lasted over a week.
★★☆☆☆
Reviewed By:
Kathy Stumpe
Jun 6, 2022
Too green. Wanted more flowers, as in the photo I saw.
Responded To By:

Jun 6, 2022
We are sorry to hear this. An associate will be contacting you soon.
★★☆☆☆
Reviewed By:
Katherine
May 5, 2022
I'm very disappointed. This looks nothing like the picture I ordered from. I even ordered the upgraded size. I understand the arrangements will not look exactly like the pictures. However, this is missing flowers and seems to be mostly greenery.
★★☆☆☆
Reviewed By:
Susanne Tunney
Apr 9, 2022
My co worker had a baby so wanted to send her flowers. I was excited to choose the “designers choice” thinking the bouquet would be something special (I added in the comment that she had a little girl and perhaps can add something pick). I just saw the picture of the bouquet being delivered and unfortunately the bouquet is very basic and boring. Nothing special about designers choice.
★★☆☆☆
Reviewed By:
Kelli Casad
Apr 8, 2022
The picture sent of the bouquet did not look like I expected it to look based off of the bouquet that I selected
★★☆☆☆
Reviewed By:
Renee Armer
Mar 31, 2022
This time I was very unhappy with order. The flowers were not delivered to the funeral requested 😭
★★☆☆☆
Reviewed By:
Nathan Gregory
Mar 4, 2022
The photo looks beautiful. My wife received the arrangement and loved the roses and lily's, but some of the greenery is wilted and dry. The ferns have black spots on the back of them that look like insect eggs or droppings. I wish there had been more attention given to the greenery same as they did with the flowers.
★★☆☆☆
Reviewed By:
Dana Harrison
Mar 1, 2022
It looks small. I upgraded to deluxe.
★★☆☆☆
Reviewed By:
Josie Nava
Feb 16, 2022
The flowers are beautiful as usual but it is not 2:25 and the flowers have not been delivered. I am very disappointed that they were not delivered in the morning especially since I intentionally ordered them Monday around noon. This is a school delivery and school will be out at 330 and my daughter will not be able to enjoy her flowers. Had I known they would be delivered this late in the day I would have searched for another florist. I have ordered flowers from House of Blooms on several of my daughter's occasions but sadly I will no longer trust this business to provide excellent or even decent service. I see no reason why this occurred since I ordered them well in advance. Thank you preparing a beautiful arrangement but the untimely delivery takes alot away from this product. Thank you for your time.
★★☆☆☆
Reviewed By:
Clayton Lewis
Feb 14, 2022
Not what I was expecting. Have definitely spent less for a lot more. Not impressed. I don't like leaving bad reviews but this is kinda sad…
★★☆☆☆
Reviewed By:
Joel
Dec 3, 2021
For the upgraded premium paid I'm disappointed. Roses been open for days and turning brown day 2.
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