McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 72592 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
61,921
|
85.30% |
| 4 Star ★★★★☆ |
4,625
|
6.37% |
| 3 Star ★★★☆☆ |
2,427
|
3.34% |
| 2 Star ★★☆☆☆ |
1,526
|
2.10% |
| 1 Star ★☆☆☆☆ |
2,093
|
2.88% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Reviewed By:
Stephanie
Stephanie
Oct 3, 2025
Love It!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Oct 3, 2025
Thank you for sharing your feedback with us, we truly appreciate you taking the time to let us know your thoughts.
Reviewed By:
Dwain Kester
Dwain Kester
Oct 3, 2025
Another beautiful arrangement by McShan Florist, they always deliver beautiful, top quality arrangements.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Oct 3, 2025
Dear Dwain, we appreciate your loyalty and are delighted that you enjoy our arrangements! Thank you for your kind words.
Reviewed By:
Patty Baranowski
Patty Baranowski
Oct 3, 2025
Looks so great! Exactly what I wanted!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Oct 3, 2025
Thank you, Patty! If there's anything we can do better in the future, please let us know. We are always happy to help.
Reviewed By:
Dori Mason
Dori Mason
Oct 3, 2025
Much better! Thank you, this looks great
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Oct 3, 2025
We are glad this is more to your satisfaction. We appreciate your feedback and are committed to providing you with the best possible service.
Reviewed By:
Katherine Johnson
Katherine Johnson
Oct 3, 2025
Awesome job 👏
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Oct 3, 2025
Katherine, thank you for the 5-star review! We appreciate your kind words and are happy to hear you had an awesome experience.
Reviewed By:
Janine Giese-Davis
Janine Giese-Davis
Oct 3, 2025
Looks great! Thanks!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Oct 3, 2025
Thank you, Janine! We strive to provide beautiful arrangements and excellent service.
Reviewed By:
John M. Money
John M. Money
Oct 3, 2025
Good Job! John Money 972-4120431
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Oct 3, 2025
Mr. Money, we sincerely apologize for any dissatisfaction you may have with the arrangement. We acknowledge the image does not meet our standards; therefore, our customer service team will contact you to address this matter.
Reviewed By:
Linda Alder
Linda Alder
Oct 3, 2025
Looks beautiful
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Oct 3, 2025
Thank you so much for sharing your feedback, Linda! We truly appreciate you taking the time to let us know how you feel about your recent experience and we value your review and your business.
Reviewed By:
Michael Steindorf
Michael Steindorf
Oct 3, 2025
Looks great!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Oct 3, 2025
Michael, we value your review and appreciate your feedback. We're glad you think the flowers look great!
Reviewed By:
Carolyn
Carolyn
Oct 3, 2025
Very pretty and appreciative of your return delivery on my birthday since I was not home on first attempt.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Oct 3, 2025
Carolyn, we strive to give the best service in every department. We are so glad you appreciated the return delivery on your birthday.
Reviewed By:
Dori Mason
Dori Mason
Oct 3, 2025
Not my preference on the plant. But otherwise it is ok
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Oct 3, 2025
We are working to correct this. We appreciate your feedback and will ensure this doesn't happen again.
Reviewed By:
Kevin Hammer
Kevin Hammer
Oct 3, 2025
Excellent Service. Easy to order online. The flowers where perfect.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Oct 3, 2025
Thank you so much, Kevin, for taking the time to share your feedback! We truly appreciate your kind words and are delighted to hear that you had a positive experience ordering with us. It means a lot to know that we were able to meet your expectations and provide you with such a pleasant experience.
Reviewed By:
Sherry
Sherry
Oct 3, 2025
I needed same day delivery and MchShan was fast! The plant and chocolates looked nice in the photo and my friend loved them.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Oct 3, 2025
Thank you so much for taking the time to share your positive feedback and for the wonderful review! We truly appreciate you recognizing the hard work and effort we put into our arrangements.
Reviewed By:
Clara Myers
Clara Myers
Oct 3, 2025
Beautiful I am very pleased. She can't see very well & white is good. Thanks Clara
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Oct 3, 2025
Clara, we are so happy we could assist you and create such a beautiful arrangement for your loved one. Thank you for choosing us and for sharing your kind words; we truly appreciate your business and hope to have the pleasure of serving you again in the future.
Reviewed By:
Beautiful
Beautiful
Oct 3, 2025
Thank for making this arrangement so special. You all are wonderful.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Oct 3, 2025
Thank you for your kind words! We are happy to assist.
Reviewed By:
Mary Hofacker
Mary Hofacker
Oct 3, 2025
What a fantastic customer service experience I had with you! My order is absolutely beautiful! I greatly appreciate the photos!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Oct 3, 2025
Dear Mary, we appreciate your kind review and are pleased to hear you were satisfied with our services.
Reviewed By:
Andre Williams
Andre Williams
Oct 3, 2025
Great job ,looks amazing
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Oct 3, 2025
Andre, we are happy to hear you like the arrangement. We strive to create a wonderful experience and hope you will be a return customer.
Reviewed By:
Arnita Lee
Arnita Lee
Oct 3, 2025
It is beautiful!! You read my mind. I wondered what it looked like. Thank you so very much👍🏾🙏🏾
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Oct 3, 2025
Thank you so much for your kind words, Arnita! We are absolutely thrilled to hear you enjoyed the plant. We take great pride in selecting only the finest plants from the most reputable growers, and we're delighted that our efforts resulted in such a positive experience for you.
Reviewed By:
Gayle Tabor
Gayle Tabor
Oct 3, 2025
Is there a white ribbon on the bottom so she can carry?
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Oct 3, 2025
Yes, there is a white ribbon wrapped around the stems to make it easier for her to carry, and we also include water in the container to help keep the flowers fresh during transport.
Reviewed By:
Robynne
Robynne
Oct 3, 2025
Although the flowers were beautiful, the driver was so nasty and rude. Not to mention, while delivering to a government facility. He was even heard arguing with security. Would NOT recommend this florist, unfortunately. And that is not due to the florist, however, due to the people the florist employs as delivery drivers.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Oct 3, 2025
We are deeply sorry that our driver's conduct resulted in a negative experience. We are addressing this matter with him immediately and will take measures to prevent similar incidents from occurr... More
We are deeply sorry that our driver's conduct resulted in a negative experience. We are addressing this matter with him immediately and will take measures to prevent similar incidents from occurring in the future. We value your business and sincerely apologize for any inconvenience caused. We are pleased you found the flowers to be to your liking.
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Reviewed By:
Tia Nobles
Tia Nobles
Oct 3, 2025
The boutique was beautiful, however, no balloon was included as shown in the photo.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Oct 3, 2025
We regret the omission of the balloon and will investigate this matter for future orders. Thank you.
Reviewed By:
Patricia Novoa
Patricia Novoa
Oct 2, 2025
It was gorgeous. Thanks
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Oct 3, 2025
Thank you for your kind words! We're glad you enjoyed the arrangement.
Reviewed By:
Cyndi
Cyndi
Oct 2, 2025
Very nice!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Oct 3, 2025
Thank you, Cyndi, for the wonderful review! We appreciate your kind words.
Reviewed By:
Mary
Mary
Oct 2, 2025
Thank you so much! We love it!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Oct 3, 2025
Thank you so much, Mary, for taking the time to share your wonderful review with us! We are absolutely thrilled to hear that you love your recent purchase and we are so glad that we could bring some joy to you!
Reviewed By:
Alicia A.
Alicia A.
Oct 2, 2025
As always, McShans always provides the best arrangements and customer service. This designer's choice autumn bouquet is gorgeous!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Oct 2, 2025
Thank you, Alicia, for the wonderful review! We truly appreciate your kind words and are delighted to have provided you with such a positive experience.
