McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 78098 reviews | Star Rating: 4.7
| 5 Star ★★★★★ |
66,983
|
85.77% |
| 4 Star ★★★★☆ |
4,815
|
6.17% |
| 3 Star ★★★☆☆ |
2,529
|
3.24% |
| 2 Star ★★☆☆☆ |
1,598
|
2.05% |
| 1 Star ★☆☆☆☆ |
2,173
|
2.78% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 4 star reviews. Show all reviews
Reviewed By:
Diane Crandall
Diane Crandall
Oct 24, 2026
I loved the plant with the two ladybugs because it was from my mom. But two of the leaves were already brown & dying when I received it. And I loved the bear & it was nicely packaged. Overall I was pleased but I know that for what was paid for the plant, it shouldn't have arrived with already dying leaves. And yes I appreciate the photo. But the photo didn't show the bear that was in the bag.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Oct 24, 2026
Diane, if you are not completely satisfied with the planter you received, please return our call at 214-324-2481. We are happy to help in any way that we can and would love the chance to make this right for you. Thank you!
Reviewed By:
Christine
Christine
Oct 21, 2026
The arrangement is pretty and looks fresh. Requested yellow roses & white daisies with yellow & white mix. Surprised to see only one yellow rose.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Oct 21, 2026
Christine, this arrangement does go all around so there are more flowers in the back as well that may be roses. If you are not completely satisfied with your order, please give us a call at 214-324-2481. We are happy to help in any way we can. Thank you!
Reviewed By:
Megan
Megan
Oct 17, 2026
Greenery is a little tall, but otherwise looks good.
Reviewed By:
Pauline S Lamb
Pauline S Lamb
Oct 16, 2026
Beautiful, thank you.
Reviewed By:
Brenda Craine
Brenda Craine
Oct 16, 2026
The plant is nice. Does it not come with a Ribbon around it? Thank You!
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Oct 16, 2026
Brenda, to add on a ribbon it is an extra charge. If there's anything we can do to help please give us a call at 214-324-2481. Thank you!
Reviewed By:
Pat Kelly
Pat Kelly
Oct 14, 2026
Very pretty. Thought it might be a little bigger,for the money,the bear. Early delivery was good.Have used you for 16 years,thank you Photo is good,keep it
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Oct 15, 2026
Pat, if you are not completely satisfied with your order, please give us a call at 214-324-2481. We are happy to help in any way we can!
Reviewed By:
Margarita Reynoso
Margarita Reynoso
Oct 10, 2026
Nice! Thank you
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Oct 10, 2026
Margarita, if there is anything we can do to improve your 4-star review, please give us a call at 214-324-2481. Thank you!
Reviewed By:
Angelia Diamond
Angelia Diamond
Oct 10, 2026
I wish it was hot pink/fushia - but it will be okay.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Oct 10, 2026
Angelia, we apologize that we are currently our of hot pink azaleas. If there is anything we can do to improve your 4-star review, please give us a call at 214-324-2481. Thank you!
Reviewed By:
Betty Braddock
Betty Braddock
Oct 8, 2026
Thank you arrangement is beautiful . Appreciate the photo. My only complaint would be having to go through AI. Much prefer a real human encounter.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Oct 8, 2026
Betty, if you ask to speak with an agent, Lily will transfer you over so you can speak with a live person. If you are calling after hours, you may leave your information with her and request a call ba... More
Betty, if you ask to speak with an agent, Lily will transfer you over so you can speak with a live person. If you are calling after hours, you may leave your information with her and request a call back from a live agent the next business day. We are thrilled to hear that you love the arrangement and thank you for trusting us to create and deliver a beautiful arrangement on your behalf!
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Reviewed By:
Susan Barrett
Susan Barrett
Oct 8, 2026
Can you take out the flowers kinda sticking out and make it more even looking?
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Oct 8, 2026
Susan, we are reworking these arrangements for you and will send you an updated photo shortly. Thank you!
Reviewed By:
Joan Wright
Joan Wright
Oct 7, 2026
Yes you can take Bill off the account . He passed away three months ago.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Oct 8, 2026
Joan, our condolences to you and your family. We have removed Bill's name from this account. We appreciate you letting us know, if there is anything we can do to improve your 4 star review, please let us know at 214-324-2481. Thank you!
Reviewed By:
Garrett Mize
Garrett Mize
Oct 6, 2026
Looks good, but I wanted to make sure it has the quantity of flowers for the Deluxe. Thank you!
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Oct 6, 2026
Garrett, this is filled to value for the deluxe size. We did have to substitute for the ginger that we are currently out of but, we did add 2 more protea and 3 cala lilies in place of the ginger. Should you have further questions, please give us a call at 214-324-2481. Thank you!
Reviewed By:
Sara smith
Sara smith
Oct 3, 2026
They are beautiful and brightened my day. Your deliverer was pleasant.
Reviewed By:
Janis Shaffer
Janis Shaffer
Oct 2, 2026
She's going to love it. Thanks. PS you forgot to include the card I filled out and she didn't know who sent them.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Oct 2, 2026
Great to hear, Janis! Thank you!
Reviewed By:
Laurie Haw
Laurie Haw
Sep 27, 2026
I thought it would be a little bigger. I do appreciate the photo and assurance it was sent on time!! Thank you McShan's 😃
Reviewed By:
Felicia Cooks
Felicia Cooks
Sep 22, 2026
The flower arrangement was beautiful!! Thank you very much!
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Sep 23, 2026
Thank you, Felicia! If there is anything we can do to improve your 4-star review, please feel free to let us know at 214-324-2481. Thank you!
Reviewed By:
Joyce Williams
Joyce Williams
Sep 14, 2026
Looks good
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Sep 14, 2026
Thank you, Joyce! If there is anything we can do to improve your 4-star review, please feel free to let us know at 214-324-2481.
Reviewed By:
Sue Ellen Shaddix
Sue Ellen Shaddix
Sep 11, 2026
The arrangement was beautiful but it seemed like maybe it fell over in the delivery process as it was lopsided and I couldn't straighten it up quite right. Maybe it was because the vase was not as tall and the flower stems were shorter. I have always been extremely pleased with your flower arrangements and always recommend your florist to anyone who asks and will continue to do so but this one was a little lacking.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Sep 11, 2026
Sue, if you are not completely satisfied with your arrangement, please give us a call at 214-324-2481. We are happy to help in any way we can. Thank you!
Reviewed By:
Bart Burnett
Bart Burnett
Sep 10, 2026
I think it is very cute.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Sep 10, 2026
We appreciate you taking the time to leave us a wonderful review, Bart! If there is anything we can do to improve your 4-star review, please feel free to let us know at 214-324-2481. Thank you!
Reviewed By:
Selita Hoya
Selita Hoya
Sep 9, 2026
They were quick and courteous and sent me a picture of my arrangement before delivery. I will use them again.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Sep 10, 2026
We are so thrilled to hear that you are pleased with our services, Selita! If there is anything we can do to improve your 4-star review, please feel free to let us know at 214-324-2481.
Reviewed By:
Deborah McMurray
Deborah McMurray
Sep 9, 2026
The Bromeliad is lovely, but the pot is terribly uninteresting.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Sep 10, 2026
Thank you for allowing us to rework this for you, Deborah!
Reviewed By:
Lois
Lois
Sep 8, 2026
Truly appreciate the picture of the order since I'm ordering from out of state. As requested. Appreciate McShan's reliability for many years!
Reviewed By:
Niyibaruta Anne Marie
Niyibaruta Anne Marie
Sep 5, 2026
The flower is very beautiful and healthy. Only the ants that were in there.
Reviewed By:
Gary Thurman
Gary Thurman
Sep 4, 2026
Looks great Thanks
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Sep 4, 2026
Gary, If there is anything we can do to improve your 4-star review, please let us know at 214-324-2481. Thank you!
Reviewed By:
Skyler Taylor
Skyler Taylor
Sep 1, 2026
Looks small
