McShan Florist, Dallas, TX - Customer Flower Reviews
Like us on Facebook.
Total reviews: 71711 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
61,114
|
85.22% |
| 4 Star ★★★★☆ |
4,595
|
6.41% |
| 3 Star ★★★☆☆ |
2,405
|
3.35% |
| 2 Star ★★☆☆☆ |
1,519
|
2.12% |
| 1 Star ★☆☆☆☆ |
2,079
|
2.90% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 4 star reviews. Show all reviews
Reviewed By:
Ellen Norton
Ellen Norton
Sep 12, 2025
Thank you for the photo of the flowers I ordered for a friend's Birthday. Living in Indiana and ordering flowers for someone in Dallas, you just don't know what you are liable to get. They look perfect, just what I had in mind for her. Kim was very helpful in taking the order! Thanks
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Sep 12, 2025
We appreciate you, Ellen, taking the time to share such a positive review! We are grateful for your comments regarding the flowers and specifically for mentioning our sales representative, Kim. Her he... More
We appreciate you, Ellen, taking the time to share such a positive review! We are grateful for your comments regarding the flowers and specifically for mentioning our sales representative, Kim. Her helpfulness in processing the order is greatly valued, and we are pleased to hear that she contributed to your positive experience.
Less
Less
Reviewed By:
JoAnn Neal-Williams
JoAnn Neal-Williams
Sep 12, 2025
Flowers were beautiful. A few weren't open. The ribbon was good. Thanks for the photo 😊
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Sep 12, 2025
Ms. Neal-Williams, we are pleased to hear that you enjoyed the flowers. We apologize that some of the blooms were not fully open; however, they are fresh and should expand shortly. We appreciate your kind words.
Reviewed By:
Regina Sandifer
Regina Sandifer
Sep 8, 2025
The peace lily looks smaller but is a beautiful plant.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Sep 9, 2025
Regina, the picture doesn't do the plant justice; however, if you are not fully satisfied with the plant, just give us a call. We are always happy to help.
Reviewed By:
Kathy Beck
Kathy Beck
Sep 8, 2025
The flowers were beautiful as always! McShan's always does an amazing job, I've used them for over 40 years!!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Sep 9, 2025
Dear Ms. Beck, we extend our sincere gratitude for your exceptionally kind words and for sharing your positive review. We are delighted to learn of your continued satisfaction with our floral arrangem... More
Dear Ms. Beck, we extend our sincere gratitude for your exceptionally kind words and for sharing your positive review. We are delighted to learn of your continued satisfaction with our floral arrangements and the quality of service provided. Your longstanding loyalty is greatly appreciated, and we are honored to have you as a valued customer for over four decades.
Less
Less
Reviewed By:
Jon Speier
Jon Speier
Sep 5, 2025
Very expensive, but looks nice. This is a unique feedback feature! Thx.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Sep 5, 2025
Jon, we truly value your feedback and want to ensure you are completely satisfied with your experience. We understand that while the price might be a concern, we believe the unique feedback feature an... More
Jon, we truly value your feedback and want to ensure you are completely satisfied with your experience. We understand that while the price might be a concern, we believe the unique feedback feature and the overall aesthetic are worthwhile. If there's anything at all we can do to improve your satisfaction or address any concerns you may have, please do not hesitate to reach out to us.
Less
Less
Reviewed By:
Amanda
Amanda
Sep 5, 2025
My plant is so beautiful. I am so happy and so thankful. Thank you.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Sep 5, 2025
Amanda, we are delighted to hear of your satisfaction with our services. We thank you for your kind words and are pleased to have contributed to your positive experience.
Reviewed By:
Jamie Elder
Jamie Elder
Sep 3, 2025
Absolutely lovely. I just wish it came with instructions on how to best care for the multiple plants.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Sep 4, 2025
Instructions for plant care are available via the QR code on the accompanying card. Should you require assistance, please do not hesitate to contact us; we are always available to provide support.
Reviewed By:
Denise McDonald
Denise McDonald
Sep 3, 2025
Looks good
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Sep 3, 2025
Thank you, Denise, for the 4-star review! We appreciate your feedback. If there's anything we can do to improve your experience, please don't hesitate to let us know. We value your input and are always looking for ways to serve you better.
Reviewed By:
Melvin Hider
Melvin Hider
Aug 30, 2025
The flowers were great and look very good in our home
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Aug 30, 2025
Melvin, we are glad we could create flowers for your home, and if there is anything we can do to make our service better, please let us know.
Reviewed By:
Kathy
Kathy
Aug 29, 2025
Beautiful
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Aug 29, 2025
Kathy, thank you for the review! If there's anything we can do to make your experience even better in the future, please don't hesitate to let us know.
Reviewed By:
Peggy Meador
Peggy Meador
Aug 27, 2025
I wish the sunflowers looked a little fresher. I'm guessing the wrapped item is the ladybug. The overall size is OK. I didn't want anything large for her while she's in the hospital. I appreciate the photo.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Aug 27, 2025
Ms. Meador, we appreciate your feedback. We strive to use the freshest flowers possible, and should you be unsatisfied, please contact us so we may assist you.
Reviewed By:
Adams
Adams
Aug 23, 2025
Thanks for the picture
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Aug 25, 2025
We are so glad to hear your flowers brought a smile to your face! Your satisfaction is our top priority, and we appreciate you sharing your experience.
Reviewed By:
Vicki Winstead
Vicki Winstead
Aug 20, 2025
Looks pretty.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Aug 20, 2025
Thank you, Vicki! We appreciate you thinking the garden is pretty. However, we want you to be fully satisfied. If there's anything we can do to make our service better, please let us know. We are always happy to help.
Reviewed By:
Kim Fox
Kim Fox
Aug 16, 2025
They are pretty however, i was hoping for some gerber daisy's in the arrangement.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Aug 16, 2025
Thank you, Kim, for letting us know. We are going to rework the arrangements to include gerbera daisies per your request. If there are anymore concerns, please let us know.
Reviewed By:
Stephanie Haynes
Stephanie Haynes
Aug 14, 2025
The arrangement looks great! Thanks for sharing the photo, nice touch 👍🏾!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Aug 14, 2025
Thank you so much for taking the time to share your positive feedback! We truly appreciate your kind words. Your satisfaction is incredibly important to us, and we are always striving to improve our s... More
Thank you so much for taking the time to share your positive feedback! We truly appreciate your kind words. Your satisfaction is incredibly important to us, and we are always striving to improve our services. If you have any suggestions or ideas on how we could make your experience even better in the future, please don't hesitate to share them with us. Your input is invaluable to our team as we work to provide the best possible service to all our customers.
Less
Less
Reviewed By:
Dileep
Dileep
Aug 14, 2025
This looks like a great selection of fresh fruit and a nice arrangement, thank you. But I can't help but feel more sober-colored ribbon would be more appropriate as this is to express sympathy for a loss.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Aug 14, 2025
Thank you for expressing your concerns. Our customer service representative will give you a call to discuss this with you. We appreciate you bringing this to our attention and are committed to resolving this for you.
Reviewed By:
Charles
Charles
Aug 9, 2025
Were better looking than I expected! Thanks
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Aug 11, 2025
Charles, thank you for the nice review! We are glad you like the plant.
Reviewed By:
Joyce Williams
Joyce Williams
Aug 9, 2025
I'm am pleased but I think the bow should be included at no additional cost for this price. It was the in the past. It also reflects the long standing quality of your business that families will take home
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Aug 11, 2025
Joyce, we still offer bows for our pot and saucer plants. While you ordered the upgraded container, we don't include bows with that option. If you had asked the sales associate, we would have gladly added one. If there is anything we can do please give us a call we are always happy to help.
Reviewed By:
Roddy Packer
Roddy Packer
Aug 5, 2025
Looks truly amazing
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Aug 5, 2025
Thank you for your kind feedback, Roddy. We are absolutely thrilled to hear that you find the arrangement truly amazing, and we appreciate you taking the time to share your positive experience with us.
Reviewed By:
Amy
Amy
Aug 3, 2025
Like the pictures you send to those ordering
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Aug 5, 2025
Thank you for the review! If you are not completely satisfied with your plant, please give us a call. We are always happy to help and resolve any issues you may have.
Reviewed By:
Chris
Chris
Aug 1, 2025
Sweet!
Reviewed By:
Carl Walker
Carl Walker
Aug 1, 2025
Looks very sparse of various colors compared to what was in the store computer screen.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Aug 1, 2025
Thank you, our customer service team will give you a call to discuss the sparse colors compared to the computer screen. We appreciate your feedback and want to make things right.
Reviewed By:
Karen zZadarosni
Karen zZadarosni
Aug 1, 2025
Beautiful. Thank you much!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Aug 1, 2025
You are welcome, Karen! If there is anything we can do to make this even better, please don't hesitate to let us know. We are always here to help.
Reviewed By:
tammy nnamani
tammy nnamani
Jul 31, 2025
Nice, thank you
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 31, 2025
Tammy, if you are not fully satisfied with the arrangement, please give us a call. We are always happy to help.
Reviewed By:
Watkins
Watkins
Jul 31, 2025
THe arrangement is beautiful.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 31, 2025
We are happy you like the arrangement. If there is anything we can do to make it better, please let us know.
