McShan Florist, Dallas, TX - Customer Flower Reviews

10311 Garland Road
Dallas, TX 75218
+1 (214) 324-2481
www.mcshanflorist.com

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Total reviews: 75395 reviews | Star Rating: 4.7
5 Star ★★★★★
 
 
64,486
85.53%
4 Star ★★★★
 
 
4,723
6.26%
3 Star ★★★☆☆
 
 
2,484
3.29%
2 Star ★★☆☆☆
 
 
1,569
2.08%
1 Star ☆☆☆☆
 
 
2,133
2.83%
Real Customers, Real Reviews

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 1 star reviews. Show all reviews

★★★★
Reviewed By:
Katheryn Singleton
Apr 28, 2026
Beyond disappointed
★★★★
Reviewed By:
Leigh Anne
Apr 24, 2026
Hmmm not worth the $160, at all. There are NO ROSES in the arrangement like the picture I ordered from your site. Very disappointing.
Responded To By:
Brianna Golden / Sales
Apr 24, 2026
Thank you for speaking with us about this arrangement, Leigh Anne. We are reworking this arrangement for you and will send you an updated photo shortly. Should you have further questions or concerns please give us a call at 214-324-2481. Thank you!
★★★★
Reviewed By:
Carmen Albiar
Apr 20, 2026
It looks sick.
Responded To By:
Brianna Golden / Sales
Apr 20, 2026
Carmen, we are getting this arrangement reworked for you and will send you an updated photo shortly. Thank you for speaking with us about this order!
★★★★
Reviewed By:
Frances Kervin
Apr 17, 2026
The roses arrangement is very nice. I am very unhappy with the flowers I paid $75 because it is so small. It is a total ripoff. I would never recommend your company to anyone. I will definitely tell people how you ripoff your customer.
Responded To By:
Brianna Golden / Sales
Apr 17, 2026
Frances, if you are not completely satisfied with your order, please give us a call at 214-324-2481. We are happy to discuss this further with you. We sincerely apologize that the smaller arrangement was not what you were expecting and we would love the chance to make this right for you.
★★★★
Reviewed By:
T R
Apr 5, 2026
Awfu, Nothing like the photo of what I ordered. Substituted flowers weren't even the color scheme of the original order. Embarassing to send to a friend.
Responded To By:
Brianna Golden / Sales
Apr 6, 2026
Hello, please return our call at 214-324-2481 to discuss this further. We appreciate your support and would love the opportunity to make this right for you. Thank you!
★★★★
Reviewed By:
Mildred Walker
Apr 5, 2026
Did not receive
Responded To By:
Brianna Golden / Sales
Apr 6, 2026
Mildred, please return our call at 214-324-2481. We have made several attempts to contact you to reschedule this delivery for you. We are happy to help get this delivered for you today if you are available. Thank you!
★★★★
Reviewed By:
Lynda cleland
Apr 4, 2026
I have always used y'all since you first opened as I grew up In the Casa Linda area. For tge first time I am disappointed. I said no red or gold. Pink ,blue and purple with maybe touch of yellow. yellow. Smallest had RedRises. I said no roses as they wilt faster and never open. I have kut seen the largest yet. But so far gir first time. I hope the $100 arrangement is more what i wanted. If you look at previous orders I have requested the same. I am very disappointed. Very expensive. With me out of town I wanted Special Easter flowers. Also as well as two roses I hated the Nig atrusive sunflower. Not an Easter type arrangement. Always pleased I will see the larger ones and let you know. I am very upset. Not Easter looking. Too much yellow. I said pink and blue and purple with maybe touch of”touch of yellow”. I wanted pastels as always. First time my expectations were not followed. I am not happy. Especially gir Easter. No red or gold and I hated the sunflower. Not at all what I wanted for Easter. Maybe ithers like thise Nig ygly sunflowers but not gir Easter. I asked specifically for pastels evened named the colors. Very unhappy this first time but already delivered and paid
Responded To By:
Brianna Golden / Sales
Apr 6, 2026
We sincerely apologize that these arrangements were not as expected. We appreciate you allowing us to replace these for you. We have taken the steps to ensure this does not happen again. Should you have further questions or concerns please feel free to reach out to us at 214-324-2481.
★★★★
Reviewed By:
Guillermo Quintero
Mar 25, 2026
That's not what I ordered. I ordered yellow roses not pink. Confused?
Responded To By:
Brianna Golden / Sales
Mar 25, 2026
Thank you for taking the time to discuss this with us. We are replacing the yellow roses with pink due to the yellow roses not being as fresh per the recipients request. We sincerely apologize for the... More
Thank you for taking the time to discuss this with us. We are replacing the yellow roses with pink due to the yellow roses not being as fresh per the recipients request. We sincerely apologize for the confusion, if you have further questions or concerns please feel free to contact us at 214-324-2481. Thank you!
Less
★★★★
Reviewed By:
ricky casteel
Mar 21, 2026
I don't appreciate being told that you couldn't get any lavender from supplier. Nowyou say we found some that looks like the ones delivered on Thursday. This again isn't the quality of service expected.
Responded To By:
Lizbeth DeLaRosa / Sales
Mar 21, 2026
We apologize for the confusion, however in some occasions our shipments are delayed. We appreciate you giving us the chance to discuss your order and resolving the problem.
If you have any further questions please contact us at 214-324-2481
★★★★
Reviewed By:
Garwin Freeze
Mar 21, 2026
This was supposed to be a Chinese Evergreen.
Responded To By:
Lizbeth DeLaRosa / Sales
Mar 21, 2026
Thank you for discussing this with us. If you have any further questions please give us a call at 214-324-2481. Thank you, Garwin!
★★★★
Reviewed By:
Geneine
Mar 10, 2026
Is this the correct bouquet? I asked for a colorful arrangement
Responded To By:
Brianna Golden / Sales
Mar 10, 2026
Thank you for speaking with us about this photo mix up, we sincerely apologize for the confusion. If you have further questions or concerns please feel free to give us a call 214-324-2481. Thank you!
★★★★
Reviewed By:
Rene Esparza
Mar 8, 2026
I have not received it yet 😁
Responded To By:
Brianna Golden / Sales
Mar 9, 2026
Rene, please return our call if you still have not received this. It appears this was delivered to the front desk. Thank you! 214-324-2481
★★★★
Reviewed By:
Seanna murray
Mar 7, 2026
I asked for ‘white and green sympathy flowers with one or two pale pink accents to break it up'. This is not it. So much pink. Bright pink. Almost no white.
★★★★
Reviewed By:
Connor Allen
Mar 4, 2026
Gave them to the wrong house and forgot the note..
Responded To By:
Brianna Golden / Sales
Mar 4, 2026
Please return our call at 214-324-2481 to further discuss this order. We sincerely apologize and would love to make this right for you. Thank you!
★★★★
Reviewed By:
Cathy McNeese
Mar 4, 2026
NOT HAPPY AT ALL
Responded To By:
Brianna Golden / Sales
Mar 4, 2026
We are reworking this arrangement for you, and will send you another photo shortly. We appreciate your patience and if you are not satisfied with the new arrangement, please give us a call at 214-324-2481. Thank you!
★★★★
Reviewed By:
Mark lee
Feb 15, 2026
Very ordinary
★★★★
Reviewed By:
Susan Long
Feb 15, 2026
Six dozen roses were pretty. Greenery was wilted. Husband thought he had ordered twelve dozen at $180.
★★★★
Reviewed By:
Phyllis Page
Feb 15, 2026
Sadly,this is not what my daughter ordered for the cost 😢 However, the flowers were fresh and arranged beautifully.
★★★★
Reviewed By:
Jan
Feb 15, 2026
My husband has ordered from McShans for over 30 years since we were first dating. My arrangements originally were beautiful and lasted a long time. For years now, including this year, they start bending over within a few days and few really open. I received on Tuesday (wrong order was sent Monday) and by Friday several were bending over. Today, Saturday, many are. Lots of greenery but extremely sparse on baby's breath and strangely spaced/clumped. Compare the pic from this order above with 2 dozen roses pic on your website and you'll understand.
★★★★
Reviewed By:
Hannah Goodwyn
Feb 14, 2026
NEVER ARRIVED AND NO ONE WILL ANSWER MY CALLS
Responded To By:
Brianna Golden / Sales
Feb 14, 2026
We are so happy to hear that these have arrived. We sincerely apologize for the delayed response. If you have further questions or concerns please give us a call at 214-324-2481. Thank you!
★★★★
Reviewed By:
Mike
Feb 13, 2026
I rated 1 star because it appears there are only 6 roses instead of 12. There should be a dozen!
★★★★
Reviewed By:
Roland Hinojosa
Feb 13, 2026
Doesn't look like what I ordered and for it cost. I'll calling in the store as soon as I can
★★★★
Reviewed By:
Chris Deleon
Feb 12, 2026
A. On Delivery Not happy with the size of arrangement. I ordered a classic size it stands 11" tall. And paid $140. The value I was looking for.
★★★★
Reviewed By:
Fernando Peraza
Feb 1, 2026
I'm writing to express my sincere disappointment regarding my order from today. The arrangement was delivered to the wrong apartment unit or building (I have looked and I cannot determine where it is) and because the shop is closed, I was unable to resolve the issue in real-time. I specifically ordered these for today to celebrate our proposal from yesterday. Since the timing was for a specific celebration that has now been missed, a redelivery would not be a viable solution for me. I would like to request a full refund to my original payment method instead. I was really looking forward to using your shop for this celebration and am very let down that the delivery didn't go as planned. Best, Fernando Peraza
Responded To By:
Brianna Golden / Sales
Feb 2, 2026
Thank you for letting us know! So glad these were received and are beautiful!
★★★★
Reviewed By:
Delma Ramos
Jan 30, 2026
It needs a few more roses in front center please.
Responded To By:
Brianna Golden / Sales
Jan 30, 2026
Thank you taking the time to speak with us about this arrangement. We are reworking this arrangement and will send you and updated photo shortly. Thank you!
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