McShan Florist, Dallas, TX - Customer Flower Reviews

10311 Garland Road
Dallas, TX 75218
+1 (214) 324-2481
www.mcshanflorist.com

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Real Customers, Real Reviews

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 2 star reviews. Show all reviews

★★☆☆☆
Reviewed By:
Layla Ahl
Jul 15, 2024
I was very grateful to get same day delivery for a forgotten event/date. However, the floral arrangement that arrived looked nothing like the picture depicted. It had a good bit of red in it and the picture had no red flora in it. Very disappointing.
Responded To By:
Tracy Mayes / Manager
Jul 17, 2024
Please give us a call 214-324-2481 Thank you!
★★☆☆☆
Reviewed By:
Edna Harrison WLAA
Jun 26, 2024
The plant was beautiful thank you so much
Responded To By:
Tracy Mayes / Manager
Jun 26, 2024
Thank you Edna!
★★☆☆☆
Reviewed By:
Sandra R Plunk
Jun 5, 2024
I was expecting more. I looked on another florist's sight and for $70.00 I could have gotten pink roses and many more lilies than are in here and this just looks like you stuck them all together. They are not even in the middle. Not to mention the pinkish little roses are awful with those orange flowers. And where is the vase they are in. I grew up using McShan Florist and will definitely think more before calling again. I am very disappointed. Only good thing is they will be delivered today, and I do appreciate the photo.
Responded To By:
Lizbeth DeLaRosa / Sales
Jun 11, 2024
Sorry you were not happy with this arrangement, Sandra. The arrangement sits in a lomey dish, which is why no vase is shown in the picture. We make our arrangements as similar to the pictures as possi... More
Sorry you were not happy with this arrangement, Sandra. The arrangement sits in a lomey dish, which is why no vase is shown in the picture. We make our arrangements as similar to the pictures as possible unless directed otherwise by the customer, if you are not happy with this arrangement give us a call and we are more than happy to help make this right for you. 214-324-2481
Thank you Sandra!
Less
★★☆☆☆
Reviewed By:
Diane
May 22, 2024
No! This does not look like the picture. Please fix.
★★☆☆☆
Reviewed By:
Angela
May 16, 2024
Maybe it was nicer than it looks. I hope so.
Responded To By:
Tracy Mayes / Manager
May 16, 2024
If you are not happy please give us a call at 214-324-2481 and we will be happy to help. Thank you Angela!
★★☆☆☆
Reviewed By:
Judy Nunnenkamp
May 13, 2024
You failed to follow my special instructions and substitute the statue of Christ or the crystal cross for the angel. This arrangement was for a man's funeral service.
Responded To By:
Tracy Mayes / Manager
May 13, 2024
This is the angel. If you have concerns please give us a call at 214-324-2481
Thank you
★★☆☆☆
Reviewed By:
DIANNE CALDWELL
May 12, 2024
No, No, I truly do not like this fruit basket for the price I paid....because I was looking at others that I saw on the web which were simply beautiful. Had I known that it would look like this I would have just sent flowers. I'm so glad that you sent a pic.
Responded To By:
Tracy Mayes / Manager
May 13, 2024
We apologize if you were not happy with the basket. It has been delivered 5-11 at 2:05. If you had given us a call at 214-324-2481 we could have changed the order. If you have any questions please give us a call. Thank you Diane!
★★☆☆☆
Reviewed By:
Angela Hale
May 12, 2024
Doesn't look like what I purchased I am a little concerned.
Responded To By:
Tracy Mayes / Manager
May 13, 2024
We apologize if you are not happy with the arrangement. Please give us a call at 214-324-2481 and we will be happy to help. Thank you Angela!
★★☆☆☆
Reviewed By:
Dana Stecher
May 9, 2024
There appears to be a gap at the center of the bouquet. No McShans's usual care to an arrangement.
Responded To By:
Tracy Mayes / Manager
May 9, 2024
If you are not happy with the arrangement please call us to discuss.
214-324-2481
★★☆☆☆
Reviewed By:
Donna Floyd
May 9, 2024
Small and colors do not look pretty- the yellow/ rust is not what I asked for.
Responded To By:
Tracy Mayes / Manager
May 9, 2024
If you are not happy please give or customer service a call at 214-324-2481 Thank you Donna!
★★☆☆☆
Reviewed By:
LY
May 9, 2024
Arrangement is much darker than picture on the website.
Responded To By:
Tracy Mayes / Manager
May 9, 2024
Our customer service team will give you a call to discuss. Thank you Ly
★★☆☆☆
Reviewed By:
Abbie Meyering
Apr 27, 2024
Although I'm sure this looks much like what I selected on the website once delivered. It was small and not very attractive to me. It was overpriced for what it was. This is the only negative review I've ever given McShan I use them all the time and will continue to use them. I'll just be more careful.
Responded To By:
Tracy Mayes / Manager
Apr 29, 2024
Abbie, If you are not pleased with the arrangement please give us a call back
we would be happy to help. Thank you! 214-324-2481
★★☆☆☆
Reviewed By:
Jimmy Williams
Apr 25, 2024
Good morning, I liked the photo. But, I asked for Callie Lillies to be the focal point of the arrangement and it wasn't. Arrangement was delivered yesterday and this morning the Callie Lillies are already turning brown. I would like this credited back to my account or a new flower arrangement for my wife birthday. If I could include pics of brown lillies I would.
Responded To By:
Tracy Mayes / Manager
Apr 25, 2024
We apologize and we are working on it now. Thank you Jimmy!
★★☆☆☆
Reviewed By:
Denice Reese
Apr 16, 2024
Not what I ordered!!!!
Responded To By:
Bruce McShan / President
Apr 16, 2024
I sent the picture of the correct item to your email. Let us know if you did not receive it. Thank you Denice
★★☆☆☆
Reviewed By:
Connie Trautman
Apr 13, 2024
I gave it 2 stars because it looks Okay but not even close to what I ordered. On top of that There was a big delivery charge and a tip recommended. 45 year customer and this is the second year in a row that this happened. So disappointed. I tried to share pictures of the item ordered and the item delivered but this site won't let me. I'll find another florist if need be.
Responded To By:
Lizbeth DeLaRosa / Sales
Apr 15, 2024
We are sorry the arrangement did not meet your expectations, Connie.
However we would be more than happy to make this right for you, please give our customer service a call so we can discuss your order, thank you! 214-324-2481
★★☆☆☆
Reviewed By:
Kriste Tammaro
Apr 9, 2024
I specifically asked for red roses lilies that were open white mixed of green foliage filler in gaps with no color added. Just white red and green in arrangement. Pictures showed all Lilies closed not one opened and foliage had a pink purple tint. This was for my partner in life for his memorial that I missed due to illness. I could not attend grieving him and now anxiety of my health. It was very important to me his mother had only white mum red roses with baby breaths. We conversed that I wanted to mimic roses he got for me on valentines and years prior. He loved color red mixed with white bouquets.The pink purple greenery was added on your florist part and not on what I wanted and ordered. I contact the church they recommended you but I couldn't believe the result of the the final outcome .I paid 113.00 for this it was okay defined not worth the amount I paid for! I've made arrangements in past employed as a florist for Hilton Resorts and cruise line ships but this is not what I asked for at all. Extremely Disappointed!
Responded To By:
Tracy Mayes / Manager
Apr 9, 2024
We apologize and one of our customer service members will give you a call to discuss this with you. Thank you Kriste!
★★☆☆☆
Reviewed By:
Roxie Pride
Apr 6, 2024
Not enough flowers for the price
Responded To By:
Tracy Mayes / Manager
Apr 6, 2024
We apologize if you feel that way.
Give us a call if you would like to discuss. Thank you Roxie!
★★☆☆☆
Reviewed By:
Roxie Pride
Apr 6, 2024
Not enough flowers for the price
Responded To By:
Tracy Mayes / Manager
Apr 6, 2024
We apologize if you feel that way.
Give us a call if you would like to discuss. Thank you Roxie!
★★☆☆☆
Reviewed By:
Lisa James
Mar 27, 2024
I like getting a picture, however; this not something I would expect out of McShan's. The roses are too big for the arrangement and they look like an afterthought versus a focal point. They also do not look fresh, they look like they have brown edges.The green ball looks like moss instead of the light airy chrysanthemum. Overall it looks like no thought was put into it.
Responded To By:
Tracy Mayes / Manager
Mar 27, 2024
Lisa, We apologize if you are not pleased with the arrangement. I will have our customer service team give you a call. Thank you
★★☆☆☆
Reviewed By:
Vickie Harrison
Mar 25, 2024
Horrible!! I said nothing sticking out. Wanted sweet spring flowers. !!
Responded To By:
Tracy Mayes / Manager
Mar 26, 2024
We apologize if this is not what you were wanting. Our customer service team will give you a call to discuss. Thank you.
★★☆☆☆
Reviewed By:
Vicki Dada
Mar 13, 2024
Not as pretty as the picture on website.
Responded To By:
Tracy Mayes / Manager
Mar 13, 2024
Vicki, If you are not happy with the arrangement please give us a call at
214-324-2481. We will be happy to help. Thank you!
★★☆☆☆
Reviewed By:
David
Feb 27, 2024
It looks like what I requested, however, what's missing is the creativity of putting these two items together as one. Perhaps I was not clear on my order but for the amount of money I paid I was sure that I was clear. Still, good looking products. For that I thank you. Dave
Responded To By:
Tracy Mayes / Manager
Feb 27, 2024
Yes, David It sounds like there was some confusion when placing your order. If you are not satisfied with tour order please call us and we can help
214-324-2481 Thank you!
★★☆☆☆
Reviewed By:
George
Feb 24, 2024
Flowers where as described however delivery charge was ridiculous. Shameful
Responded To By:
Tracy Mayes / Manager
Feb 24, 2024
We apologize if there is anything we can do please call us at 214-324-2481
and let us know.
★★☆☆☆
Reviewed By:
Nikita
Feb 24, 2024
They are missing a whole other different type of flower what the heck
Responded To By:
Tracy Mayes / Manager
Feb 24, 2024
Looking at the picture it looks like all the flowers that are in the arrangement are there but the picture looks blurry to me so it do not help. If you are not pleased with the arrangement please call us at 214-324-2481 and we can help. Thank you!
★★☆☆☆
Reviewed By:
Lois Thomas
Feb 20, 2024
The arrangement was what was ordered. It definitely did not meet expectations. I wanted to attach pictures showing whare 6 carnations were halfway broken, green foliage were visibly spotted with holes and marking as though bugs were once there, the dusty miller's were drupping so that they were almost laying side of the vase. I used to order a lot of plants/flowers from McShan for my job (REGULUS/TRANSCENTRA) and for our church (The Word of Life). This arrangement was LATE and I was promised that something would be added and that I would not be disappointed. I stated that I was aware of how busy McShan was and that it was fine just may sure that the arrangement was here by 11:30. I was flattened with disappointment.
Responded To By:
Tracy Mayes / Manager
Feb 20, 2024
Lois, We are terribly sorry that you were not happy with your flowers. We have tried several times to call you and email you so we can help. Please give us a call
back at 214-324-2481 and will be happy to help. Thank you!