McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 78218 reviews | Star Rating: 4.7
| 5 Star ★★★★★ |
67,090
|
85.77% |
| 4 Star ★★★★☆ |
4,820
|
6.16% |
| 3 Star ★★★☆☆ |
2,534
|
3.24% |
| 2 Star ★★☆☆☆ |
1,598
|
2.04% |
| 1 Star ★☆☆☆☆ |
2,176
|
2.78% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 2 star reviews. Show all reviews
Reviewed By:
T. Scott Frazier
T. Scott Frazier
Oct 25, 2026
I'm disappointed. I was told that there would be violet in the arrangement and some other soft colors but the arrangement iappears to be almost entirely white. This is the sort of arrangement that one sends to a funeral, not to somebody who's trying to get well.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Oct 26, 2026
Scott, we sincerely apologize for the confusion. Please give us a call at 214-324-2481 to discuss this further. We appreciate your feed back and are happy to help in any way that we can!
Reviewed By:
Kimberly Bouton
Kimberly Bouton
Oct 21, 2026
My order total was $160 including a $10 tip. The photo I received versus the photo on the website is completely different, even taking into consideration the disclaimer that some things may be slightly different - the entire aesthetic of the bouquet is different than what I thought I was ordering. There's not as many lilies as was pictured, and there's a lot more greenery at the bottom than what was pictured. Still beautiful, but the end product not worth the price I paid, and doesn't look like the product received.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Oct 21, 2026
We appreciate you giving us the opportunity to rework this arrangement and make this right for you, Kimberly. Thank you for your support!
Reviewed By:
Sandra Longinotti
Sandra Longinotti
Oct 20, 2026
Very disappointed this is not like the picture. The flower is faded and the green is not the same greenery that was in the picture. This is the first time McShan has disappointed me. I always went to McShan because my order always looked like the picture. Very disappointed.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Oct 20, 2026
Sandra, if you are not completely satisfied with your order, please return our call at 214-324-2481. We are happy to discuss this further with you. We did have to substitute one of the plants in this arrangement due to stock. We are happy to help in any way we can. Thank you!
Reviewed By:
John LaPrade
John LaPrade
Oct 8, 2026
Looks great, has it been delivered? Love getting the photo!
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Oct 8, 2026
John, this has not been delivered yet. You will get a delivery confirmation to your email once this has been delivered. If there is anything we can do to improve your 2-star rating, please give us a call at 214-324-2481. Thank you!
Reviewed By:
Ramon Garcia
Ramon Garcia
Oct 3, 2026
I am not as pleased with this as I thought I would be. It looks like a one-sided arrangement. I asked for it to be pretty all the way around. It has way too much greenery and not enough flowers. It is not a WOW! bouquet as I have received from you in the past, especially for $175.
Reviewed By:
Linda
Linda
Sep 28, 2026
This is not the flowers I sent. I did a large premium spray that was supposed to have a ribbon across it that said beloved sister. I did not see one like that there. I paid extra for that and did not get it. Very disappointing!
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Sep 28, 2026
Linda, this order was sent to us by a different florist and this is the description of the arrangement that they sent to us. If you would like to give us a call at 214-324-2481 we are happy to discuss... More
Linda, this order was sent to us by a different florist and this is the description of the arrangement that they sent to us. If you would like to give us a call at 214-324-2481 we are happy to discuss this further. We have already sent a message to the florist you have ordered from to let them know you are not pleased as well. Thank you!
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Reviewed By:
Francy Fulbright
Francy Fulbright
Sep 22, 2026
Sadly idk how to attach a pic to show you the drooping roses - vs the arrangement I got from Krogers over a week ago. Disappointed- not what I expected from McShans.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Sep 22, 2026
Francy, please return our call as we would love the chance to make this right for you! You may email a photo to help@mcshan.com of the drooping roses. Please call us at 214-324-2481 to discuss this further. Thank you!
Reviewed By:
Margie Stanley
Margie Stanley
Sep 18, 2026
Based on the photo, this plant appears to be small. I sure hope it is bigger than it appears
Reviewed By:
James Lancaster
James Lancaster
Sep 5, 2026
Looked good for the first half day. The red roses started dying the second day and were completely gone on the third day. Advice to buyers: Do not opt for the premium arrangement. It's not worth it.
Reviewed By:
Ronald Brooks
Ronald Brooks
Aug 24, 2026
My wife was not happy with the arrangement. Said there should have been more flowers for 110.00
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Aug 24, 2026
Thank you for speaking to us about your order, Ronald. We appreciate you allowing us to make this right for you!
Reviewed By:
Meenal Dange
Meenal Dange
Aug 19, 2026
You want a review? Ok. Since your shops were closed on the delivery date of Sunday, I can't complain about the delivery on Monday. In the arrangement you have mainly 3 layers of bigger size flowers compared to 5 layers in the Teleflora flower arrangement including a layer of green leaves at the base and 2 layers of roses. You have only few roses on the top by the candles. I paid for the premium Teleflora arrangement which was the best. So you don't justify what I ordered. Sorry to say that.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Aug 19, 2026
Meenal, if you would like to discuss this further, please feel free to reach out to us at 214-324-2481. We are happy to discuss this further with you and help in any way we can.
Reviewed By:
Kandi King
Kandi King
Aug 15, 2026
Being honest, the blue thistle doesn't look blue! Not wild about the shape with a dozen roses! Hopefully it looks prettier in person.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Aug 15, 2026
Thank you for speaking with us about your order, Kandi. If you have further questions or concerns, please let us know at 214-324-2481. Thank you!
Reviewed By:
Christy Porter
Christy Porter
Aug 14, 2026
Umm honest opinion- I know it won't look exactly like the picture I ordered but it doesn't look like a $250 spray. It has about 1/2 the flowers of the picture and no pieces coming out of it.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Aug 14, 2026
Christy, if you are not completely satisfied with your order, please return our call at 214-324-2481. We would love to discuss this further with you and help in any way that we can. Thank you!
Reviewed By:
Gary Linebaugh
Gary Linebaugh
Jul 20, 2026
The roses do not look fresh
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Jul 20, 2026
Thank you for speaking with us about your order, Gary. We are replacing these roses and will send you another photo shortly. Should you have further questions or concerns, please give us a call at 214-324-2481. Thank you!
Reviewed By:
Karen Dalton
Karen Dalton
Jul 18, 2026
I wanted some flowers as in pictures
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Jul 18, 2026
Thank you for speaking with us about your order, Karen. We are adding the second blooming plant and will send you an updated photo shortly. Should you have further questions or concerns, please give us a call at 214-324-2481. Thank you!
Reviewed By:
Matthew Thompson
Matthew Thompson
Jul 17, 2026
To be honest. I'm not impressed. Seems very lacking. Please deliver. However I will not be ordering from you again. Thank you
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Jul 17, 2026
Matthew, thank you for speaking with us about your order. We appreciate you allowing us to make this right for you and adjust the arrangement. We are reworking this now and will send you another photo... More
Matthew, thank you for speaking with us about your order. We appreciate you allowing us to make this right for you and adjust the arrangement. We are reworking this now and will send you another photo shortly. Should you have further questions or concerns, please reach out to us at 214-324-2481. Thank you!
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Reviewed By:
Ralph Toll
Ralph Toll
Jul 8, 2026
I ordered 6 RED roses, not YELLOW!
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Jul 8, 2026
We sincerely apologize for the wrong color of roses being used in this order. Thank you for speaking with us and allowing us to make this right for you. We will send you another photo shortly of the correct order to be delivered. Thank you, Ralph!
Reviewed By:
Sarah Rutherford
Sarah Rutherford
Jun 29, 2026
I cannot understand why you used that orange moss in the arrangement. It looks so unnatural and just not attractive. I removed it and replaced it with green sheet moss that I had on hand. The arrangement looks much better now.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Jun 29, 2026
Thank you so much for speaking with us about your order, Sarah. We truly appreciate your feedback. Should you have further questions or concerns please give us a call at 214-324-2481.
Reviewed By:
Joy
Joy
Jun 18, 2026
The roses were so beautiful for like 2-3 days. But after that they've wilted. They never opened up. I've already had to throw them out.I've done everything to and made sure I watered them daily. I'm sure my husband paid a lot of money for them and for them to only last and look pretty for only 3 days is wrong to me.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Jun 18, 2026
Thank you for speaking with us about your order, Joy. We appreciate you allowing us an opportunity to make this right for you. Should you have further questions or concerns, please give us a call at 214-324-2481. Thank you!
Reviewed By:
MORRIS CARO SR
MORRIS CARO SR
Jun 18, 2026
SUUUUPER AND WOOOOW SOOOO BEAUTIFUL 😍
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Jun 18, 2026
Thank you so much, Morris!
Reviewed By:
Jeffrey
Jeffrey
Jun 12, 2026
The flowers are nice. They missed the mark of being lgbtqia+ pride colors. They missed the mark in being designed to be bright and rainbow colors and in the order of a rainbow colors like red orange yellow g blue indigo violet. But they are pretty flowers
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Jun 12, 2026
Jefferey, if you are not completely satisfied with your order please return our call at 214-324-2481. We are happy to discuss this further with you and help in any way we can. Thank you!
Reviewed By:
Susie Armstrong
Susie Armstrong
May 31, 2026
They are very pretty. I meant 4 star review.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Jun 1, 2026
Susie, if there is anything we can do to improve your 4-star review, please feel free to let us know at 214-324-2481. Thank you!
Reviewed By:
Moana Costello
Moana Costello
May 22, 2026
Not near the quality I expected coming from McShan's. Hopefully it's the quality of the photo and not the actual arrangement. A few of the flowers look several days old! So disappointed.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
May 22, 2026
Moana, please return our call at 214-324-2481 or respond to our email to discuss this further. We are happy to help in any way we can. Thank you!
Reviewed By:
Betty Murphy
Betty Murphy
May 17, 2026
Take anniversary pick out. It's her 50th birthday. How disappointing
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
May 18, 2026
We sincerely apologize that an anniversary pick was added to this arrangement. Please return our call to discuss this further. We are happy to help in any way we can. Thank you!
Reviewed By:
Paul Johnson
Paul Johnson
May 10, 2026
When I ask for delivery at the front door of the old brick house out front, that means leave it at the front door of the old brick house out front. We were expecting thunderstorms today which would've turned packages to mush, but ended up with psychedelic chocolate mud-pies from the packages sitting in the sun on the front of the new cracker-box trailer house for 5 hours. The non perishables are fun & my bride loves them.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
May 11, 2026
We sincerely apologize that these items were left at the wrong door. Please return our call at 214-324-2481. We would be happy to discuss this further with you and are happy to help in any way we can. Thank you!
























