McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 73451 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
62,709
|
85.38% |
| 4 Star ★★★★☆ |
4,654
|
6.34% |
| 3 Star ★★★☆☆ |
2,446
|
3.33% |
| 2 Star ★★☆☆☆ |
1,538
|
2.09% |
| 1 Star ★☆☆☆☆ |
2,104
|
2.86% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 2 star reviews. Show all reviews
Reviewed By:
Michell Ferguson Hubbard
Michell Ferguson Hubbard
Dec 18, 2025
The ribbon should've been diagonal and a little larger! There's not even 3 dozen roses for the price https://www.mcshanflorist.com/sympathy-arrangement/heartfelt-sympathy-spray/p_ef_t281-3a?skuId=EF_T281-3A&zipMin=
Reviewed By:
Rose
Rose
Dec 10, 2025
Does not look like what I ordered. Container is inappropriate for sympathy arrangement.
Reviewed By:
Deanna Dagley
Deanna Dagley
Dec 2, 2025
We are SO disappointed! This is NOT what I ordered! It was a lager basket with a handle. I told her to put a bow on the handle. This is pitiful! It appears there is a third of the snacks that were shown. My 81 year old sick sister won't even know what to do with this! Thanks for nothing for $91. This was a sacrifice for us, on social security!.
Reviewed By:
Gayane Fullford
Gayane Fullford
Dec 1, 2025
Stems are not long enough to get water. Arrangement over stuffed into top of vase. Flowers decay rapidly despite frequent water filling. You have to reassemble flowers and remove a lot of filler. Too much maintenance. Yes they look good at first but you are lucky to get 3 days worth until they need to be thrown out. Not good value for expense. Have received flowers from McShan many times, all with the same issues.
Reviewed By:
Margaret McWilliams
Margaret McWilliams
Nov 22, 2025
I'm disappointed with the arrangement. Your company has previously done a great job with orders, and individuals have been very pleased with the plants. This plant looks sparse, as if something's missing. It don't appear full; it's as though you spread out the items to make it look more appealing. Very disappointed!
Reviewed By:
Linda Isaac
Linda Isaac
Nov 22, 2025
I'm a bit disappointed, I thought there would be more flowers. I requested two pink and two white butterflies I see three and don't appear to be white. I've been a customer for years, this is the first time I've been disappointed with my order.
Reviewed By:
David ramirez
David ramirez
Nov 11, 2025
I think it has to much green
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Nov 11, 2025
Thank you for allowing us to make this right for you, David.
Reviewed By:
Te Hillman
Te Hillman
Oct 27, 2025
I just want it to look like the website. I do not like this. Now too much red added. Also, why did then change the balloon. For $100 I would like to be happy. This 2nd pic is worse.
Reviewed By:
Stan Thomas
Stan Thomas
Oct 16, 2025
For $160 I expected more flowers, not a bunch of greenery accompanied by a few token blooms. I am a long time customer and I am not satisfied with this arrangement.
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Oct 27, 2025
So sorry this arrangement was not what you were expecting for the price, we appreciate you letting us take care of the situation.
Thank you, Stan.
If you have any other questions please don't hesitate on giving our Customer Service team a call.
Thank you, Stan.
If you have any other questions please don't hesitate on giving our Customer Service team a call.
Reviewed By:
Ruby Compton
Ruby Compton
Oct 15, 2025
Needs to be fuller ,Thank you
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Oct 15, 2025
Thank you, Ruby! We appreciate your kind review. We're glad the photo was helpful.
Reviewed By:
Lori Patman Lucier
Lori Patman Lucier
Oct 11, 2025
My flower arrangement was beautiful when I arrived however, it did not last very long ! Only one of the roses bloomed and the other four roses did not bloom. I changed the water daily and provided care to all of the arrangements I received after my surgery and all of them did great except the one I received from your florist? My husband purchased a flower arrangement from Y'all in August and I cared for it like I always do and it almost lasted 2 weeks ! This one did even make it a week with out wilting and roses not blooming. So sad 😞 ,
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Oct 14, 2025
Lori, we are so sorry to hear that your flower arrangement didn't last as long as you expected. We understand your disappointment, especially after your surgery and caring for the other arrangeme... More
Lori, we are so sorry to hear that your flower arrangement didn't last as long as you expected. We understand your disappointment, especially after your surgery and caring for the other arrangements so well. We truly appreciate you reaching out to let us know about this, so we can make things right.
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Reviewed By:
Cynthia
Cynthia
Oct 9, 2025
Why is there so much red I. This arrangement. Doesn't look like the website photo. I'll see what it looks like in person but this is all red and green and not pretty and the base is short and square. Not worth the $250!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Oct 9, 2025
Ms. Cynthia, we are sorry to learn of your dissatisfaction with the arrangement. We believe the photograph does not accurately represent the piece; it is, in fact, a beautiful arrangement of pink and ... More
Ms. Cynthia, we are sorry to learn of your dissatisfaction with the arrangement. We believe the photograph does not accurately represent the piece; it is, in fact, a beautiful arrangement of pink and white roses in a cylindrical vase. Our customer service department will contact you to discuss this further.
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Reviewed By:
Linda Lee Hatchett
Linda Lee Hatchett
Sep 12, 2025
Eager to see it in person. This looks far less “full” and showy than the cheaper ones (which included vase) in your showroom case.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Sep 12, 2025
Ms. Hatchett, we are sorry to learn of your dissatisfaction with the arrangement. We would be pleased to discuss this with you in person and make any necessary adjustments. We are happy to assist.
Reviewed By:
Betty Gaston
Betty Gaston
Sep 7, 2025
Beautiful flowers.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Sep 9, 2025
Betty, we hope everything was good with our services. If there's anything we can do better, please let us know.
Reviewed By:
Khaled
Khaled
Sep 6, 2025
Hi I was put under the impression that the flowers would come in a vase rather than a small dark pot. Is it possible to wrap that with a pink or white wrapping paper because it does not seem presentable like this
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Sep 9, 2025
The arrangement is presented in a glass cube with a green leaf wrap. Should you have any concerns regarding your satisfaction, please do not hesitate to contact us; we are always available to assist.
Reviewed By:
Nickie Bartlett
Nickie Bartlett
Aug 27, 2025
I hope there are at least 5 white roses in the arrangement. I see several of the white mum like flower.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Aug 27, 2025
Ms. Bartlett, this floral arrangement is crafted according to a specific recipe, ensuring a well-balanced design. Should you have any concerns regarding its composition, we would be pleased to discuss them with you over the phone.
Reviewed By:
Richard Falcon jr
Richard Falcon jr
Aug 15, 2025
Didn't get the bear that I ordered with the flowers and that's 20 bucks.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Aug 15, 2025
We apologize the bear didn't make it; however, it is fixing to be on its way to you shortly. If you have any concerns, please just give us a call; we are always happy to help.
Reviewed By:
Shannon
Shannon
Aug 11, 2025
Seems to be lacking some purple and yellow for $145. Not impressed.
























