McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 72336 reviews | Star Rating: 4.69
5 Star ★★★★★ |
61,686
|
85.28% |
4 Star ★★★★☆ |
4,616
|
6.38% |
3 Star ★★★☆☆ |
2,418
|
3.34% |
2 Star ★★☆☆☆ |
1,525
|
2.11% |
1 Star ★☆☆☆☆ |
2,091
|
2.89% |

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 2 star reviews. Show all reviews
Reviewed By:
Stan Thomas
Stan Thomas
Oct 16, 2025
For $160 I expected more flowers, not a bunch of greenery accompanied by a few token blooms. I am a long time customer and I am not satisfied with this arrangement.
Reviewed By:
Ruby Compton
Ruby Compton
Oct 15, 2025
Needs to be fuller ,Thank you
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Oct 15, 2025
Thank you, Ruby! We appreciate your kind review. We're glad the photo was helpful.
Reviewed By:
Lori Patman Lucier
Lori Patman Lucier
Oct 11, 2025
My flower arrangement was beautiful when I arrived however, it did not last very long ! Only one of the roses bloomed and the other four roses did not bloom. I changed the water daily and provided care to all of the arrangements I received after my surgery and all of them did great except the one I received from your florist? My husband purchased a flower arrangement from Y'all in August and I cared for it like I always do and it almost lasted 2 weeks ! This one did even make it a week with out wilting and roses not blooming. So sad 😞 ,
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Oct 14, 2025
Lori, we are so sorry to hear that your flower arrangement didn't last as long as you expected. We understand your disappointment, especially after your surgery and caring for the other arrangeme... More
Lori, we are so sorry to hear that your flower arrangement didn't last as long as you expected. We understand your disappointment, especially after your surgery and caring for the other arrangements so well. We truly appreciate you reaching out to let us know about this, so we can make things right.
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Reviewed By:
Cynthia
Cynthia
Oct 9, 2025
Why is there so much red I. This arrangement. Doesn't look like the website photo. I'll see what it looks like in person but this is all red and green and not pretty and the base is short and square. Not worth the $250!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Oct 9, 2025
Ms. Cynthia, we are sorry to learn of your dissatisfaction with the arrangement. We believe the photograph does not accurately represent the piece; it is, in fact, a beautiful arrangement of pink and ... More
Ms. Cynthia, we are sorry to learn of your dissatisfaction with the arrangement. We believe the photograph does not accurately represent the piece; it is, in fact, a beautiful arrangement of pink and white roses in a cylindrical vase. Our customer service department will contact you to discuss this further.
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Reviewed By:
Linda Lee Hatchett
Linda Lee Hatchett
Sep 12, 2025
Eager to see it in person. This looks far less “full” and showy than the cheaper ones (which included vase) in your showroom case.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Sep 12, 2025
Ms. Hatchett, we are sorry to learn of your dissatisfaction with the arrangement. We would be pleased to discuss this with you in person and make any necessary adjustments. We are happy to assist.
Reviewed By:
Betty Gaston
Betty Gaston
Sep 7, 2025
Beautiful flowers.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Sep 9, 2025
Betty, we hope everything was good with our services. If there's anything we can do better, please let us know.
Reviewed By:
Khaled
Khaled
Sep 6, 2025
Hi I was put under the impression that the flowers would come in a vase rather than a small dark pot. Is it possible to wrap that with a pink or white wrapping paper because it does not seem presentable like this
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Sep 9, 2025
The arrangement is presented in a glass cube with a green leaf wrap. Should you have any concerns regarding your satisfaction, please do not hesitate to contact us; we are always available to assist.
Reviewed By:
Nickie Bartlett
Nickie Bartlett
Aug 27, 2025
I hope there are at least 5 white roses in the arrangement. I see several of the white mum like flower.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Aug 27, 2025
Ms. Bartlett, this floral arrangement is crafted according to a specific recipe, ensuring a well-balanced design. Should you have any concerns regarding its composition, we would be pleased to discuss them with you over the phone.
Reviewed By:
Richard Falcon jr
Richard Falcon jr
Aug 15, 2025
Didn't get the bear that I ordered with the flowers and that's 20 bucks.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Aug 15, 2025
We apologize the bear didn't make it; however, it is fixing to be on its way to you shortly. If you have any concerns, please just give us a call; we are always happy to help.
Reviewed By:
Shannon
Shannon
Aug 11, 2025
Seems to be lacking some purple and yellow for $145. Not impressed.
Reviewed By:
Brandon Mullins
Brandon Mullins
Jul 31, 2025
Wow that is small for "premium"! Please get it out for delivery before she leaves the office for the day
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 31, 2025
Brandon, if you are not happy with the arrangement, please give us a call to discuss. We would be happy to address your concerns and find a solution that meets your expectations. Thank you!
Reviewed By:
Brandon
Brandon
Jul 31, 2025
That looks small for "premium"!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 31, 2025
We apologize that the arrangement did not meet your expectations. We are already working on a revised version to ensure it is perfect for you. Thank you
Reviewed By:
Barbara Ellenberg
Barbara Ellenberg
Jul 30, 2025
The cactus had broken off shoots.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 31, 2025
Barbara, thank you for letting us know so we could get this replaced for you. We appreciate you bringing this to our attention and are taking steps to make things right.
Reviewed By:
Chris Gage
Chris Gage
Jul 28, 2025
Oh my gosh. That is so small.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 31, 2025
Thank you for bringing this to our attention, we're happy to assist!
Reviewed By:
Marina Walker
Marina Walker
Jul 26, 2025
Im disappointed. I don't see any Calla lilies, and was told it would be a little brighter. Anyway, it can be altered?
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 31, 2025
Marina, we apologize you were not happy; however, we are glad you let us know, and we were able to get you something else. Hopefully, the arrangement worked better. If there is anything else we can do just give us a call we are always happy to help.
Reviewed By:
Brett Lawton
Brett Lawton
Jul 25, 2025
Would have been great, but you didn't deliver the flowers even though someone was confirmed present at home at the time of delivery. Now you're delivering tomorrow? Day late, dollar short… missed the mark.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 25, 2025
We did attempt this delivery on 7/25 at 3:13 pm and we already spoke to the recipient to have it redelivered on 7/26 before 10 am. If you have any questions, we are always happy to help; just give us a call.
Reviewed By:
Phillis Williams
Phillis Williams
Jul 25, 2025
In the comments I asked for a yellow ribbon. I would have a paid extra for it had there been a place to add it online. I use you all for all of our class memorial flowers and this is the first time you all didn't add a ribbon. Iam just disappointed that it look so plain.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 25, 2025
Phillis, we apologize that a bow was not included. If you give us a call, we are happy to help in any way.
Reviewed By:
Vicki Steele
Vicki Steele
Jul 22, 2025
I love sunflowers, but do not like the maroon flowers mixed with them. I was hoping for bright, cheerful colors-and more of an assortment. Sunflowers don't last long.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 22, 2025
Thank you for discussing the arrangement with me. We will create a different arrangement and send a new picture. We appreciate your feedback and want to ensure you are completely satisfied.
Reviewed By:
RB
RB
Jul 17, 2025
Doesn't look much like the picture I ordered.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 17, 2025
We have taken the arrangement to design and reworked it. We have also sent you a better picture to verify. If there is anything else we can do, just let us know. We are always happy to help.
Reviewed By:
Mike A Bosma
Mike A Bosma
Jul 8, 2025
does not look like what you told me for $100.00
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 8, 2025
Hi Mike, I saw your review about our arrangement and I'm sorry you were not happy with the arrangement or the results. If you are not happy with this arrangement we are always happy to help. We w... More
Hi Mike, I saw your review about our arrangement and I'm sorry you were not happy with the arrangement or the results. If you are not happy with this arrangement we are always happy to help. We want to make sure you are happy with your purchase, so please contact us and we will make things right.
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Reviewed By:
Pam Kennedy
Pam Kennedy
Jul 3, 2025
I asked for yellow roses & white hydrangeas or white stock
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 5, 2025
Pam, if you did not receive what you wanted, please give us a call. We are always happy to help.
Reviewed By:
Susan Jackson
Susan Jackson
Jun 25, 2025
Wow. For a $165.27 that doesn't look very big. And it doesn't look very fresh. I'm a little disappointed 😞. That's a lot $$$ for what I got.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 25, 2025
Susan, This is a large, simple Spath, and it is a floor plant. However, I don’t think this photo is good in representing its actual size. If you are not satisfied, please call us; we’re always happy to help.
Reviewed By:
Reta Chaney
Reta Chaney
Jun 19, 2025
Not really my type of flower. I'm more of a bright, assorted colors, type of person. Or greenery plant
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 19, 2025
We apologize if you are not happy with the arrangement that you received. if you will give us a call we are happy to discuss this with you. 214-324-2481
Thank you.
Thank you.