McShan Florist, Dallas, TX - Customer Flower Reviews

10311 Garland Road
Dallas, TX 75218
+1 (214) 324-2481
www.mcshanflorist.com

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Total reviews: 78098 reviews | Star Rating: 4.7
5 Star ★★★★★
 
 
66,983
85.77%
4 Star ★★★★☆
 
 
4,815
6.17%
3 Star ★★★☆☆
 
 
2,529
3.24%
2 Star ★★☆☆☆
 
 
1,598
2.05%
1 Star ★☆☆☆☆
 
 
2,173
2.78%
Real Customers, Real Reviews

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 3 star reviews. Show all reviews

★★★★★
Reviewed By:
Shaina Drummond
Oct 25, 2026
It's pretty but wish that some of the flowers were more open.
Responded To By:
Brianna Golden / Sales
Oct 26, 2026
Shaina, if you are not completely satisfied with your order, please give us a call at 214-324-2481. These will continue to bloom over the next 48 hours and open up as well so that the arrangement lasts longer. Thank you!
★★★★★
Reviewed By:
Rebecca
Oct 7, 2026
Although this was lovely, smelled great, and the flowers were perfection, it was a very small bouquet for almost $200. Disappointing.
Responded To By:
Brianna Golden / Sales
Oct 7, 2026
Rebecca, if you are not completely satisfied with your order, please give us a call at 214-324-2481. We are happy to discuss this further and help in any way we can. Thank you!
★★★★★
Reviewed By:
Dolores Lopez
Oct 7, 2026
I have never had a problem with any of the arrangements I have ordered in the past, but I was disappointed with this arrangement. It was withered in different parts of the arrangement. I called to see if it could maybe be improved, but it had already gone out for delivery. I thought about not saying anything but i decided that you should be informed.
Responded To By:
Brianna Golden / Sales
Oct 7, 2026
We appreciate you letting us know, Dolores. We would love the opportunity to make this right for you. If you would like to discuss this further, please give us a call at 214-324-2481. We are happy to help in any way that we can. Thank you!
★★★★★
Reviewed By:
Francy Fulbright
Sep 30, 2026
Beautiful, but strongly recommend to review why these roses don't open. I do not want replacement- just want y'all to continue to be successful - I'd want to know. I combined the best of all to enjoy.Have pics but can't figure how to attach.
Responded To By:
Brianna Golden / Sales
Sep 30, 2026
Francy, please email these photos to help@mcshan.com. We appreciate your feedback and will look into why these roses did not open for you. Should you have questions or concerns, please give us a call at 214-324-2481. Thank you!
★★★★★
Reviewed By:
Chandra Johnson
Sep 29, 2026
Service was good! A little rushed and I had to ask for options for my budget. The customer service rep assumed I wanted case flowers. The dish garden looks ok. Maybe it's the picture. I do appreciate getting pictures of the item purchased. Thank you .
Responded To By:
Brianna Golden / Sales
Sep 30, 2026
Chandra, if you are not completely satisfied with your order, please give us a call at 214-324-2481. We are happy to help. Thank you!
★★★★★
Reviewed By:
Bernadina Trujillo
Sep 23, 2026
The plant arrangement is beautiful. Thank you!
Responded To By:
Brianna Golden / Sales
Sep 23, 2026
Thank you so much, Bernadina! If there is anything we can do to improve your 3-star review, please let us know at 214-324-2481.
★★★★★
Reviewed By:
Marlene Zimmermann
Sep 23, 2026
Thank you please send me a picture of the flower agreement you changed and thank you
Responded To By:
Brianna Golden / Sales
Sep 23, 2026
Marlene, we are sending this arrangement back to the designer to change this back to the more flowy arrangement. Should you have further questions, please call us at 214-324-2481. Thank you!
★★★★★
Reviewed By:
Marlene Zimmermann
Sep 23, 2026
Looks nice but i was hoping for a much lighter happier colors
Responded To By:
Brianna Golden / Sales
Sep 23, 2026
Thank you for speaking with us and allowing us to rework this arrangement for you, Marlene! We will send you an updated photo shortly.
★★★★★
Reviewed By:
Mary Lou
Sep 11, 2026
Looks very nice! Nice use of color.
Responded To By:
Brianna Golden / Sales
Sep 11, 2026
Thank you so much for the kind words, Mary Lou!
★★★★★
Reviewed By:
Glenda McCollan
Sep 5, 2026
They're Beautiful 🤩 The delivery guy was rude…yelling at my husband who is suffering from a terminal illness and is on oxygen. I was sitting at my desk working from home when o heard him yelling “I'm trying to deliver flowers” so I came to the door and he had went back to his van to get the flowers and when he returned he handed it to me because my husband went back to the room and I was like “Oh thank you” and he (delivery guy) just had this angry look on his face and turned and walked away. The Flower arrangement is beautiful but the delivery was horrible!! My church family Greater Community Baptist Church has been using you guys for years and I have had delivery from you guys several times over the years and never had any problems but this time was unacceptable.
★★★★★
Reviewed By:
Robyn Schwerdt
Aug 31, 2026
They are beautiful but they arrived full blown open so I don't think they are going to last very long.
Responded To By:
Brianna Golden / Sales
Aug 31, 2026
Robyn, if you are not completely satisfied with your arrangement, please return our call at 214-324-2481. We are happy to discuss this further with you. Thank you!
★★★★★
Reviewed By:
Barbara Wayland
Aug 23, 2026
The arrangement was beautiful but the four white roses with the dark pink edges did not look good. I don't know what happened.
Responded To By:
Brianna Golden / Sales
Aug 24, 2026
Thank you for speaking with us about your arrangement, Barbara! We are happy to hear these roses are looking better as they start to open. Should you have further questions or concerns, please give us a call at 214-324-2481. Thank you!
★★★★★
Reviewed By:
Carl Walker
Aug 21, 2026
The vase being white looks like a wedding or funeral instead of an anniversary arrangement I thought it was shown in red or other colored vase.
Responded To By:
Brianna Golden / Sales
Aug 21, 2026
Carl, if you are not completely satisfied with your order, please give us a call at 214-324-2481. We are happy to help in any way we can. This is shown originally in a silver vase. However, the silver vase is out of stock at the moment so we had to sub for something similar in size. Thank you!
★★★★★
Reviewed By:
Loretha Travenia- Bowden
Aug 19, 2026
Fresh and Beautifully arranged
Responded To By:
Brianna Golden / Sales
Aug 19, 2026
Loretha, if there is anything we can do to improve your 3-star review, please let us know at 214-324-2481. Thank you!
★★★★★
Reviewed By:
Nobles Mrs
Aug 16, 2026
Hello my review is the plant is beautiful... I gifted to a beautiful lady recovering from surgery, she loved it. However, there was NO NAME (which I clearly gv) and no note I clearly had written. She NO idea of who sent and it took a few days after she recv'd to find out. I'm disappointed at the unprofessional handing of this. I order from you guys everytime I send out flowers. If you can kindly note this to those that handle this...there are those that rec'v special orders from your area of service that are needing something that could help them move forward in WHATEVER circumstance they are in at that time. Ty kindly.
Responded To By:
Brianna Golden / Sales
Aug 17, 2026
Mrs. Nobles, if you are not completely satisfied with your order, please feel free to reach out to us at 214-324-2481. We sincerely apologize that the recipient did not know who this was from. This ca... More
Mrs. Nobles, if you are not completely satisfied with your order, please feel free to reach out to us at 214-324-2481. We sincerely apologize that the recipient did not know who this was from. This came through our online ordering system with the card message unsigned. We are happy to discuss this further and help in any way we can. Thank you!
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★★★★★
Reviewed By:
Pauline Wade
Aug 12, 2026
Not too happy
★★★★★
Reviewed By:
Tia Anderson-Williams
Aug 12, 2026
The flower was absolutely beautiful! It was a very thoughtful gift. The only problem, there was no name on the message. I received the flowers with a beautiful lovely greeting, but the name was not placed on the card. I was unsure who sent the flowers. After a few days I finally figured out who sent it. I felt bad because it took me so long to thank them, but I didn't know who sent it. Again, the flowers were a perfect gift! But not putting the name on the greeting is a huge mistake. It takes away from the joy of receiving the flowers.
Responded To By:
Brianna Golden / Sales
Aug 12, 2026
We sincerely apologize that your plant was ordered via our online system and the sender did not attach their name to the card message. If there is anything we can do to help or you would like to discuss this further please give us a call at 214-324-2481. Thank you!
★★★★★
Reviewed By:
Jo Edwards
Aug 8, 2026
Was hoping for something more light and airy and happy. Disappointed for $80.
Responded To By:
Brianna Golden / Sales
Aug 10, 2026
Thank you for speaking with us about your order, Jo. Thank you for allowing us to make this right for you!
★★★★★
Reviewed By:
FMarie
Jul 29, 2026
Pretty. However, I would have liked some white roses in the arrangement as well. I don't see the butterfly pick I ordered. Thank you!
Responded To By:
Brianna Golden / Sales
Jul 29, 2026
Thank you for speaking with us about your order. We appreciate your feedback and allowing us to make this right for you. Should you have further questions, please give us a call at 214-324-2481. Thank you!
★★★★★
Reviewed By:
Debbie Dennis
Jul 28, 2026
I wish they had not used pink flowers considering it was for a male…
Responded To By:
Brianna Golden / Sales
Jul 28, 2026
Thank you for speaking with us about your order, Debbie. We are reworking this arrangement and will send you a new photo shortly. We appreciate you!
★★★★★
Reviewed By:
Donna Shattuck
Jul 27, 2026
I'm disappointed in the quality of this arrangement, particularly for the price paid. I don't like arrangements that are focused on only one side. It was placed in an area where if could be seen from all sides, and the back looked oddly empty. I was at Central Market yesterday and saw brighter bouquets with more flowers for substantially less money. The good news is the recipient liked the flowers. I do like the vase that was chosen.
Responded To By:
Brianna Golden / Sales
Jul 27, 2026
Donna, if you would like to discuss this further, please return our call at 214-324-2481. We are happy to help in any way we can. Thank you!
★★★★★
Reviewed By:
Stephanie Woods
Jul 26, 2026
When this arrived it was simply the most beautiful arrangement I'd ever seen. The flowers even wrap to the back of arrangement, so it is pretty front and back. However by the second day I noticed all the roses were drying out, both the baby yellows and the peach single stems. The arrangement was to have been ordered on Thursday but I was out of town. The florist assured me I'd get a fresh arrangement but I'm not sure I did. A very dear friend send this arrangement. I'm sure it was very expensive.
Responded To By:
Brianna Golden / Sales
Jul 27, 2026
Stephanie, please return our call at 214-324-2481. We sincerely apologize the flowers wilted rapidly. We would love to discuss this further and make this right for you!
★★★★★
Reviewed By:
Hilda
Jul 21, 2026
I wish there were more blue flowers added to the bouquet 😢😢
Responded To By:
Brianna Golden / Sales
Jul 22, 2026
Thank you for speaking with us about your order, Hilda! We appreciate you allowing us to rework this arrangement for you and make it right. Should you have further questions or concerns, please give us a call at 214-324-2481. Thank you!
★★★★★
Reviewed By:
Alfred Gilmore
Jul 20, 2026
These are the flowers I saw in the online photograph. But this arrangement did look a little worn and not fresh. Old looking. I expected a better product for $200.
Responded To By:
Brianna Golden / Sales
Jul 22, 2026
Thank you for taking the time to speak with us about your order, Alfred. Should you have further questions or concerns, please give us a call at 214-324-2481. Thank you!
★★★★★
Reviewed By:
Shakeisha Thornburg
Jul 20, 2026
The plant itself is very pretty but thin. Also, the flower pot isn't good quality.
Responded To By:
Brianna Golden / Sales
Jul 20, 2026
Shakeisha, if you are not entirely happy with the plant that you have received, please give us a call at 214-324-2481. We are happy to discuss this further and help in any way that we can. Thank you!
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