McShan Florist, Dallas, TX - Customer Flower Reviews

10311 Garland Road
Dallas, TX 75218
+1 (214) 324-2481
www.mcshanflorist.com

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Total reviews: 74685 reviews | Star Rating: 4.69
5 Star ★★★★★
 
 
63,840
85.48%
4 Star ★★★★
 
 
4,695
6.29%
3 Star ★★★☆☆
 
 
2,467
3.30%
2 Star ★★☆☆☆
 
 
1,560
2.09%
1 Star ☆☆☆☆
 
 
2,123
2.84%
Real Customers, Real Reviews

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 3 star reviews. Show all reviews

★★★★★
Reviewed By:
Caroline Harris
Mar 5, 2026
Beautiful, but this is not the pink in the photo that I ordered!
Responded To By:
Brianna Golden / Sales
Mar 5, 2026
If you are not completely satisfied with your arrangement, please return our call at 214-324-2481 to further discuss this with us. We are happy to help. Thank you!
★★★★★
Reviewed By:
Carla Elizalde
Mar 4, 2026
Hello, I want to thank you for resending the flowers to Henritta Lockhart's home after they were delivered to the hospital where she did not receive them. The flowers send on 3/3/26 had more flowers and greenery which made the arrangement look a lot fuller than the ones send on 3/4/26.
Responded To By:
Brianna Golden / Sales
Mar 4, 2026
Thank you for allowing us to make this right for you. If you have any further questions or concerns, please feel free to give us a call at 214-324-2481. We are happy to help. Thank you!
★★★★★
Reviewed By:
Kathy Heddin
Feb 23, 2026
They were nice. The arrangement was far from the photo online. Was quite small for 150.00. I had hoped this would have been a centerpiece at his memorial.
Responded To By:
Brianna Golden / Sales
Feb 23, 2026
Thank you for speaking with us about your order, we sincerely apologize that you were not entirely happy with your order. We are so glad we were able to make this right for you. Thank you!
★★★★★
Reviewed By:
Susan Wrobbel
Feb 21, 2026
The plant with the flowers on it doesn't look good. The flowers are droopy and dying.. I feel it should not have done that after a couple of days. A non floral plant might have been a better choice. The other plants are beautiful
★★★★★
Reviewed By:
Patsy Tighe
Feb 20, 2026
The pink gerbera daisies are already dying. Usually they are long lasting. Only has been two days and has been watered every day. The roses were old and soft not fresh and hard. Snap dragons were way too tall for design and broke.
Responded To By:
Brianna Golden / Sales
Feb 20, 2026
We sincerely apologize that this arrangement has not lasted as long as it should have and the roses were not fresh. Thank you for taking the time to speak with our customer service department and allowing us to make this right for you.
★★★★★
Reviewed By:
Michelle Wright-Browning
Feb 18, 2026
Arrived a day late. The roses were a little wilted.
Responded To By:
Brianna Golden / Sales
Feb 18, 2026
We sincerely apologize. If you would like to discuss this further, please give us a call at 214-324-2481. Thank you!
★★★★★
Reviewed By:
Rick Burton
Feb 18, 2026
It seems small for the high price
Responded To By:
Brianna Golden / Sales
Feb 18, 2026
Hello, If you are not entirely happy with this arrangement please give us a call at 214-324-2481. The photo of this arrangement does not do the size justice. If you would like to discuss this further, we are more than happy to help. Thank you!
★★★★★
Reviewed By:
Mark Patterson
Feb 15, 2026
I appreciate McShan florist and the meticulous care they provide in every order. I have used them as my florist for over 30 years. That said, I was disappointed in the Valentine's Day flowers/roses I received this year. The height of the roses was only two coke cans tall. Historically, for $125 I've been able to get two dozen long stem roses for the same price or less. I probably will not use McShan florist for Valentine's Day again. Yes.
★★★★★
Reviewed By:
Carolyn Garcia
Feb 15, 2026
They were pretty but to me not worth what we paid. Small Thanks for working with me
★★★★★
Reviewed By:
Timothy McDaniel
Feb 15, 2026
The succulent and chocolates were great and delivery instructions were followed. My order was missing the plushie which is the reason I gave only 3 stars.
★★★★★
Reviewed By:
Lisa Manning
Feb 14, 2026
I was told there was going to be an angel in the basket also. I don't see it. It is beautiful besides that. I'm so glad you sent a picture!
Responded To By:
Brianna Golden / Sales
Feb 14, 2026
The angel is kind of blended in, but it is in there. If you have any further questions or concerns please feel free to give us a call at 214-324-2481. Thank you!
★★★★★
Reviewed By:
Madeline
Feb 14, 2026
Beautiful arrangement but we have a cat and had to take a large part of the arrangement apart because it had two types of lilies:(. Is it possible when someone is ordering flowers that y'all could ask if the household has cats🙏🏽please please please-lilies are DEADLY TOXIC for cats Thank you for your persistence in our delivery this past Thursday coming out at 9:00pm to make sure we got our flowers
★★★★★
Reviewed By:
Betty Sloan
Feb 13, 2026
I thought the pot would be white. Can it be changed. I like the plant but not crazy about the pot.
★★★★★
Reviewed By:
Carolyn Garcia
Feb 13, 2026
Although very pretty , this is not what I asked for. It was suppose to be a mix of flowers with pink roses
★★★★★
Reviewed By:
Amy
Feb 13, 2026
The hydrangea looks a little wimpy and not very healthy. Two days later it is already wilting. Typically everything we receive from McShan has been outstanding.
★★★★★
Reviewed By:
Beginners Baptist Church
Feb 11, 2026
Seemed rather small considering price
Responded To By:
Brianna Golden / Sales
Feb 11, 2026
We do apologize that you were not fully satisfied with the spray that was ordered. Please give us a call at 214-324-2481, we are happy to discuss this further. Thank you!
★★★★★
Reviewed By:
DEENA SALAZAR
Feb 10, 2026
It is still very thin looking not full enough.Like the other flower arrangements i've seen. Is there any way you can make it Fuller? Looking if you need to add another hydrangea, are some other inexpensive flowers? Anything to make it Fuller looking please. I'll pay for it.You have my credit card. Thank You
Responded To By:
Brianna Golden / Sales
Feb 10, 2026
We sincerely apologize. Thank you for taking the time to speak with us and come up with a resolution together. If you need anything else we are always here, and happy to help. 214-324-2481
★★★★★
Reviewed By:
Cynthia Reaves
Feb 5, 2026
Lovely !! And lasting too !! Thanks for sharing…
Responded To By:
Brianna Golden / Sales
Feb 5, 2026
If there is anything we can do to improve your 3-star rating, please don't hesitate to give us a call at 214-324-2481. Thank you so much!
★★★★★
Reviewed By:
Morones
Jan 30, 2026
While the flowers /colors are exactly what I wanted, the arrangement doesn't look like a $75 arrangement. In addition, the quality of the flowers is disappointing. The hydrangeas are drooping, and the lily's leaves are broken. There was also a stem that wasn't even stuck/secured in the vase, but rather the stem was sticking out of the arrangement.
Responded To By:
Brianna Golden / Sales
Jan 30, 2026
Hello we do apologize that you are unhappy with the arrangement that you ordered. Please give us a call at 214-324-2481 to discuss this further. Thank you.
★★★★★
Reviewed By:
B Milligan
Jan 22, 2026
I did not expect it to look this sparse. I guess I expected maybe six roses or a few more flowers. We will see what the recipient's thoughts are.
Responded To By:
Brianna Golden / Sales
Jan 22, 2026
Hello, if you are not pleased with this arrangement please give us a call at 214-324-2481. We are more than happy to help make any adjustments you want. Thank you!
★★★★★
Reviewed By:
Rebecca
Dec 27, 2025
Better than the 1st one
Responded To By:
Lizbeth DeLaRosa / Sales
Dec 27, 2025
We appreciate the opportunity to correct this for you.
★★★★★
Reviewed By:
Victoria Gentry
Dec 20, 2025
It's supposed to have a big snowflake ❄️ on it. Be sure to include, please! Thanks!
★★★★★
Reviewed By:
Sheri Ludwigs
Dec 19, 2025
Very pretty arrangement I did not realize there were no real flowers in this arrangement everything is artificial, but still very pretty
★★★★★
Reviewed By:
Carla Allen
Dec 17, 2025
It's smaller than what I thought. However arrangement is beautiful 😍 I love the idea of sending a photo
★★★★★
Reviewed By:
Darci
Dec 17, 2025
While the arrangement is sweet. I just paid $130 for this? A little sparse
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