McShan Florist, Dallas, TX - Customer Flower Reviews

10311 Garland Road
Dallas, TX 75218
+1 (214) 324-2481
www.mcshanflorist.com

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Total reviews: 73275 reviews | Star Rating: 4.69
5 Star ★★★★★
 
 
62,549
85.36%
4 Star ★★★★
 
 
4,647
6.34%
3 Star ★★★☆☆
 
 
2,442
3.33%
2 Star ★★☆☆☆
 
 
1,537
2.10%
1 Star ☆☆☆☆
 
 
2,100
2.87%
Real Customers, Real Reviews

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 3 star reviews. Show all reviews

★★★★★
Reviewed By:
LaSandra Williams
Dec 10, 2025
The teddy bear isn't centered. Some of the flowers don't look fresh!!
★★★★★
Reviewed By:
Carolyn Wilson
Dec 9, 2025
Arrangement no longer looks skimpy on the flowers. Thank you.
★★★★★
Reviewed By:
Garwin Freeze
Dec 5, 2025
I was told when I ordered it that if I spent $200 it would be a massive arrangement. It's hard to tell from the picture if it's a massive arrangement
★★★★★
Reviewed By:
Robin Shearer
Dec 4, 2025
Pretty sure I ordered the deluxe. The picture on your website looks much fuller than this.
★★★★★
Reviewed By:
Annette Marie
Nov 26, 2025
Specifically requested NO carnations. Highly disappointed this one simple request was not followed. I hate carnations, to pair such cheap looking flowers with the other high end stems the designer selected seems odd. The shape and style of the arrangement is otherwise lovely. But wish they would pay closer attention to order details
★★★★★
Reviewed By:
Shannon
Nov 24, 2025
Can I see the other side of it too?
★★★★★
Reviewed By:
Claudia
Nov 20, 2025
Is it only one plant? The website shows a couple of smaller plants, which I liked better. I'm no sure I like this.
★★★★★
Reviewed By:
Kathryn Freymuller
Nov 18, 2025
Can you please add more roses? I specifically asked for no gerber, or filler. Dense with roses and hydrangea, peonies, protea. High quality flowers
★★★★★
Reviewed By:
Doris West
Nov 15, 2025
There is no silver in the arrangements: colors were green and silver.
★★★★★
Reviewed By:
Constance Willis
Nov 14, 2025
Thank you for the photo. The plant doesn't look as vibrant as what I saw in your selection on your website. The pot was dark/black there was a two tone plant dark green and light green and a few more colorful bloom file:///var/mobile/Library/SMS/Attachments/11/01/0D3351DD-F621-4C92-A5A3-82BDFD04025A/IMG_8035.webp
Responded To By:
Lizbeth DeLaRosa / Sales
Nov 14, 2025
We are so sorry this arrangement did not meet your expectations, Constance.
However, we do sometimes need to substitute the plants due to our ongoing flower and plant shortages.
We appreci... More
We are so sorry this arrangement did not meet your expectations, Constance.
However, we do sometimes need to substitute the plants due to our ongoing flower and plant shortages.
We appreciate you bringing these details to our attention and thank you for letting us correct this arrangement for you.
Less
★★★★★
Reviewed By:
Angela Jones
Nov 12, 2025
Much better go ahead and deliver and thank you for your patience!!
★★★★★
Reviewed By:
Glenda McMichael
Nov 12, 2025
Great
★★★★★
Reviewed By:
Helen Hawkins
Nov 11, 2025
Just checking to see what you charged me $160 for I only see just a pink and white bow thought you said it was $116 for the large and probably whatever it is for the delivery
Responded To By:
Lizbeth DeLaRosa / Sales
Nov 11, 2025
Good afternoon Helen,
this plant is in an upgraded tin container, with a specialty bow for a total of $135 plus $11.14 in sales tax and $19.95 delivery fee.
Feel free to give us a call (214-324-2481) if you have any further questions.
Thank you.
★★★★★
Reviewed By:
Brenda Agee
Nov 11, 2025
This is what I ordered I love this
Responded To By:
Lizbeth DeLaRosa / Sales
Nov 11, 2025
Such a beautiful garden, excellent choice Brenda.
Thank you for your kind review!
★★★★★
Reviewed By:
Phillis Williams
Nov 7, 2025
The ribbon was supposed to be yellow or gold with green letters.
★★★★★
Reviewed By:
Nancy
Nov 5, 2025
McShan is the only florist I use in Dallas. Always a great experience. This one? Not so much. For a $160 arrangement, this is disappointing. 6 lousy roses, some white flowers poked in. Bad shape. Not the masterpieces I usually send from McShan. You can do better.
★★★★★
Reviewed By:
D. Clites
Nov 3, 2025
That's seems small amt of flowers for the 70 range. I saw online (on your site) similar size for 50. So at 70 was expecting more i guess...I'm not as pleased as my usual experience. Maybe the photo is just not doing it justice. Very happy with phone support and service otherwise.
★★★★★
Reviewed By:
L
Oct 31, 2025
Wish it would have been more than 3 rises.
★★★★★
Reviewed By:
Stephanie
Oct 31, 2025
Normally McShan is on point and I have been using them for years. I ordered a black and white bow to be added and it's not on it. What Happened To The Bow Being Added??
★★★★★
Reviewed By:
Patty
Oct 30, 2025
The plant and photo are nice but after I purchased, found McShan to be more expensive than other online florists! That was a surprise I did not expect.
★★★★★
Reviewed By:
DCBC
Oct 27, 2025
Our congregation requested more variety each week, such as not using chrysanthemum and including roses or other types of flowers.
★★★★★
Reviewed By:
Te Hillman
Oct 27, 2025
Looks like you located another black balloon- thanks. I do not want to delay delivery. Feel free to send this version. I have work calls but will call back later to discuss my experience.
★★★★★
Reviewed By:
Te Hillman
Oct 27, 2025
It's missing the flower that has the red & yellow…like in the image on the side. Please add and send new pic.
Responded To By:
Lizbeth DeLaRosa / Sales
Oct 27, 2025
We are so sorry to hear you are not happy with the substitutions that were made. We will make it right and get it as close to looking like the website version.
★★★★★
Reviewed By:
Carol
Oct 22, 2025
The arrangement really looks good. Hope it look the same upon delivery. Thank you
★★★★★
Reviewed By:
Megan
Oct 18, 2025
Any way we could take out the larger greenery and replace with baby's breath or something more subtle. This is for a homecoming nosegay or clutch bouquet. You could probably remove one or two flowers to make it smaller and more condensed. I'll see if I can find a photo and send it.
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