McShan Florist, Dallas, TX - Customer Flower Reviews

10311 Garland Road
Dallas, TX 75218
+1 (214) 324-2481
www.mcshanflorist.com

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Total reviews: 76824 reviews | Star Rating: 4.7
5 Star ★★★★★
 
 
65,802
85.65%
4 Star ★★★★
 
 
4,772
6.21%
3 Star ★★★☆☆
 
 
2,510
3.27%
2 Star ★★☆☆☆
 
 
1,585
2.06%
1 Star ☆☆☆☆
 
 
2,155
2.81%
Real Customers, Real Reviews

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 3 star reviews. Show all reviews

★★★★★
Reviewed By:
Debbie Dennis
Jul 28, 2026
I wish they had not used pink flowers considering it was for a male…
Responded To By:
Brianna Golden / Sales
Jul 28, 2026
Thank you for speaking with us about your order, Debbie. We are reworking this arrangement and will send you a new photo shortly. We appreciate you!
★★★★★
Reviewed By:
Donna Shattuck
Jul 27, 2026
I'm disappointed in the quality of this arrangement, particularly for the price paid. I don't like arrangements that are focused on only one side. It was placed in an area where if could be seen from all sides, and the back looked oddly empty. I was at Central Market yesterday and saw brighter bouquets with more flowers for substantially less money. The good news is the recipient liked the flowers. I do like the vase that was chosen.
Responded To By:
Brianna Golden / Sales
Jul 27, 2026
Donna, if you would like to discuss this further, please return our call at 214-324-2481. We are happy to help in any way we can. Thank you!
★★★★★
Reviewed By:
Stephanie Woods
Jul 26, 2026
When this arrived it was simply the most beautiful arrangement I'd ever seen. The flowers even wrap to the back of arrangement, so it is pretty front and back. However by the second day I noticed all the roses were drying out, both the baby yellows and the peach single stems. The arrangement was to have been ordered on Thursday but I was out of town. The florist assured me I'd get a fresh arrangement but I'm not sure I did. A very dear friend send this arrangement. I'm sure it was very expensive.
Responded To By:
Brianna Golden / Sales
Jul 27, 2026
Stephanie, please return our call at 214-324-2481. We sincerely apologize the flowers wilted rapidly. We would love to discuss this further and make this right for you!
★★★★★
Reviewed By:
Hilda
Jul 21, 2026
I wish there were more blue flowers added to the bouquet 😢😢
Responded To By:
Brianna Golden / Sales
Jul 22, 2026
Thank you for speaking with us about your order, Hilda! We appreciate you allowing us to rework this arrangement for you and make it right. Should you have further questions or concerns, please give us a call at 214-324-2481. Thank you!
★★★★★
Reviewed By:
Alfred Gilmore
Jul 20, 2026
These are the flowers I saw in the online photograph. But this arrangement did look a little worn and not fresh. Old looking. I expected a better product for $200.
Responded To By:
Brianna Golden / Sales
Jul 22, 2026
Thank you for taking the time to speak with us about your order, Alfred. Should you have further questions or concerns, please give us a call at 214-324-2481. Thank you!
★★★★★
Reviewed By:
Shakeisha Thornburg
Jul 20, 2026
The plant itself is very pretty but thin. Also, the flower pot isn't good quality.
Responded To By:
Brianna Golden / Sales
Jul 20, 2026
Shakeisha, if you are not entirely happy with the plant that you have received, please give us a call at 214-324-2481. We are happy to discuss this further and help in any way that we can. Thank you!
★★★★★
Reviewed By:
Tierny Jordan
Jul 17, 2026
I don't like the letters or the placement of the banner and I never received the proof until after it was delivered.
Responded To By:
Brianna Golden / Sales
Jul 17, 2026
Thank you for allowing us to make this right for you, Tierny. Should you have further questions or concerns, please feel free to reach us at 214-324-2481. Thank you!
★★★★★
Reviewed By:
Barbara Sellers
Jun 30, 2026
First rate! Except for delivery. I'm gonna walker at home. I answered the door & the delivery man thrust the flowers into my arms. The vase was sweaty and slippery and very heavy. It slid out of my hands but I caught it. That could have gone smoother. Just saying.
Responded To By:
Brianna Golden / Sales
Jun 30, 2026
Barbara, we sincerely apologize about the delivery that you experienced. We appreciate you letting us know and we have taken steps to ensure this does not happen again.
★★★★★
Reviewed By:
Tracy Bumpers
Jun 25, 2026
Not as bold as statement as the picture on the website. The spread of the flowers across the arrangement and the powerful white center on the website appears limited and muted in this photo. Also, the greenery is leggy and the bent tips give the impression of being wilted. Hopefully, as the arrangement is allowed to breathe and open up, some of these concerns will become a non-issue.
Responded To By:
Brianna Golden / Sales
Jun 26, 2026
Tracy, if you are not completely satisfied with your order please return our call at 214-324-2481. We are happy to help in any way that we can. Thank you!
★★★★★
Reviewed By:
Pauline Olson
Jun 16, 2026
They were ok but not great Two much green you can't see much of the flowers
Responded To By:
Brianna Golden / Sales
Jun 16, 2026
Thank you for taking the time to speak with us about your order, Pauline. We appreciate your feedback and support! If there is anything further we can do to help, please give us a call at 214-324-2481.
★★★★★
Reviewed By:
Macedonia Missionary Baptist Church
Jun 7, 2026
Nice and fresh, but so small.
Responded To By:
Brianna Golden / Sales
Jun 8, 2026
Hello, if you are not completely satisfied with your order please give us a call at 214-324-2481. We are happy to discuss this further. Thank you!
★★★★★
Reviewed By:
Jeff sherer
Jun 6, 2026
I ordered yellow roses but got white
Responded To By:
Brianna Golden / Sales
Jun 8, 2026
Jeff, it seems we have an old number that is disconnected on file for you. Please return our call at 214-324-2481. We are happy to discuss this further and hope you'll allow us to make this right for you. Thank you!
★★★★★
Reviewed By:
Hollie Serna
Jun 3, 2026
The flowers were pretty but when ordered were white. I was a little shocked to see pink substituted for a man's funeral service. Also the total price of 144$ did not match the arrangement. I would have thought around 80$ to 90$ for this small arrangement is a more appropriate price.
Responded To By:
Brianna Golden / Sales
Jun 3, 2026
Thank you for speaking with us about your order, Hollie. We are always happy to help and we appreciate you allowing us to make this right for you.
★★★★★
Reviewed By:
Pat McClain
Jun 2, 2026
I thought it was Purple?
Responded To By:
Brianna Golden / Sales
Jun 2, 2026
Thank you for speaking with us about your order, Pat. We sincerely apologize that the purple double orchid is not available at this time. For further questions or concerns, please give us a call at 214-324-2481. Thank you!
★★★★★
Reviewed By:
Andrea Ortiz
May 21, 2026
Looks nice, thought it look a little different
Responded To By:
Brianna Golden / Sales
May 21, 2026
Thank you for taking the time to speak with us about this, Andrea. We are reworking this arrangement and will send you another photo shortly. We appreciate you!
★★★★★
Reviewed By:
Berda Venerable
May 18, 2026
It's nice but smaller than I w/have liked it to be!
Responded To By:
Brianna Golden / Sales
May 18, 2026
Berda, if you are not completely satisfied with your order, please return our call at 214-324-2481. We are happy to help in any way we can. Thank you!
★★★★★
Reviewed By:
Betty Murphy
May 17, 2026
Take the happy anniversary pick out. It is her 59th birthday. How disappointing.
Responded To By:
Brianna Golden / Sales
May 18, 2026
This seems to be an old order, Betty. This one does not include an anniversary pick in it. Please return our call for the pick included in your most recent order. We are happy to help. Thank you!
★★★★★
Reviewed By:
Katie Brule
May 13, 2026
For a spring arrangement I would have expected more colors.
★★★★★
Reviewed By:
Twyla Endsley
May 11, 2026
Good morning' I see the arrangement' however I ordered the one with the lilies which cost more than the plain arrangement I am seeing in this picture. Please explain. 972-566-4862
Responded To By:
Brianna Golden / Sales
May 11, 2026
Twyla, we sincerely apologize that the lilies shown in the photo were not open. We appreciate you for speaking with us about your order and allowing us to make this right for you. Thank you!
★★★★★
Reviewed By:
Anne
May 8, 2026
Thought the pictures you showed were prettier
Responded To By:
Brianna Golden / Sales
May 8, 2026
Anne, if you are not completely happy with your order please return our call at 214-324-2481. We are happy to discuss this further and help in any way that we can.
★★★★★
Reviewed By:
Judy
May 8, 2026
Can you please trim the trailing ivy back? I don't like the part that trails.
Responded To By:
Brianna Golden / Sales
May 8, 2026
Thank you for allowing us to fix this for you, Judy! We appreciate you!
★★★★★
Reviewed By:
Christy Wiggins
May 8, 2026
I do like getting the picture. But the arrangement I purchased had Cala Lillies in it and I dont like all of the greenery hanging down out of it, it looks sloppy and was not in the online picture. I tipped almost $30 and didn't get what I purchased.
Responded To By:
Brianna Golden / Sales
May 8, 2026
Christy, if you are not completely satisfied with your order please return our call at 214-324-2481. We are happy to discuss this further with you and help in any way that we can. Thank you!
★★★★★
Reviewed By:
Cindy Hancock
May 7, 2026
I ordered a Mothers Day Mylar and butterfly pick and don't get it.
Responded To By:
Brianna Golden / Sales
May 7, 2026
Thank you for speaking with us about the missing mylar balloon and butterfly pick. We sincerely apologize for the inconvenience. We appreciate you giving us the opportunity to make this right for you, Cindy!
★★★★★
Reviewed By:
Becky Giles
May 3, 2026
I did but some of the new buds were brown, which surprised me.
Responded To By:
Brianna Golden / Sales
May 4, 2026
Thank you for speaking with us about this order, Becky. Should you have further questions or concerns, please feel free to give us a call at 214-324-2481. We appreciate you!
★★★★★
Reviewed By:
Vicki Ballard
May 2, 2026
I don't particularly like pink flowers. Would have liked a darker color that coordinated with leaves and orange butterflies
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