McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 71711 reviews | Star Rating: 4.69
5 Star ★★★★★ |
61,114
|
85.22% |
4 Star ★★★★☆ |
4,595
|
6.41% |
3 Star ★★★☆☆ |
2,405
|
3.35% |
2 Star ★★☆☆☆ |
1,519
|
2.12% |
1 Star ★☆☆☆☆ |
2,079
|
2.90% |

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 3 star reviews. Show all reviews
Reviewed By:
Georgia Dowdey
Georgia Dowdey
Sep 14, 2025
Flowers are beautiful. HOWEVER...it was almost a complete loss because delivery person did not ring my door bell to make certain there is contact with a person. He left flowers sitting on concrete in hot Texas sunshine over 30 minutes before I, by God's grace, accidentally found them. A few small flower stems had wilted down. I phoned florist personally to report complaint, and was graciously offered a replacement.
Reviewed By:
Virginia Watkins
Virginia Watkins
Sep 6, 2025
I thought it could have been fuller maybe more Baby Brest
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Sep 9, 2025
We appreciate your feedback. Please contact us if you require assistance.
Reviewed By:
Maryann faucher
Maryann faucher
Sep 2, 2025
The picture does not look like what I ordered.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Sep 2, 2025
Maryann, we apologize if you are not happy with the orchid. This is the only color we have in this style of orchid. Our customer service representative will discuss options with you.
Reviewed By:
Ann Lapeyre
Ann Lapeyre
Aug 29, 2025
Looks nice. I was hoping for a pink/ colored azalea though
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Aug 29, 2025
Ann, we apologize that we only have the white azalea at this time. If you are not pleased with the tree, we can certainly make it right. Please give us a call, and we'll be happy to assist you.
Reviewed By:
Kay sansone
Kay sansone
Aug 28, 2025
Plants are lovely Container is ugly green plastic pot Very non your your usual nice basket The people who sent use you a lot I will just say plants are good Not ugly container KS
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Aug 28, 2025
We apologize for any dissatisfaction with the container. This is the standard container for this arrangement. Please do not hesitate to contact us if you require further assistance.
Reviewed By:
Judy Vanderbur
Judy Vanderbur
Aug 16, 2025
OK — less than expected for $100. Thank you for the picture.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Aug 16, 2025
We are sorry to hear you are not completely satisfied with the garden. We would like to make things right. We will contact you to discuss alternative options and find a solution that meets your needs.
Reviewed By:
Bruce Wayne Mendosa
Bruce Wayne Mendosa
Aug 15, 2025
I was promised you would have the African Violets flower in stock for this arrangement. Apparently that didn't happen. Bruce
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Aug 16, 2025
We truly apologize for not including the violets. Our customer service representative will give you a call to discuss this matter with you.
Reviewed By:
Phyllis
Phyllis
Aug 15, 2025
Flowers are beautiful but delivery was late!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Aug 15, 2025
Phyllis, we sincerely apologize for the late delivery. If there is anything we can do, please give us a call; we are happy to discuss this. Happy birthday.
Reviewed By:
Gene Compton
Gene Compton
Aug 14, 2025
the flowers are nice - but seems flowers were pushed into the vase very tightly - it would have been complete with larger vase
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Aug 14, 2025
Gene, if you are not fully satisfied with your arrangement, just give us a call. We are always happy to help. We want to ensure you are completely happy with your purchase and are available to address any concerns you may have.
Reviewed By:
Michele Boyles
Michele Boyles
Aug 11, 2025
I see a lot of green filler and white gerber daises. Dont see any baby's breath to have soften/delicate appearance or green gerber daises as I mentioned I liked getting the photo.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Aug 11, 2025
Michele, there is no green gerbera daisy, so we included flowers that are green: the carnations and green berries. If you are not happy, please give us a call; we are always happy to help.
Reviewed By:
Sandra Rose
Sandra Rose
Aug 11, 2025
The flowers are beautiful. The chocolates they we white coated as when they start to get old and it seemed like they had to replace certain pieces bc they did fit in the holders there for lid doesn't close properly. No impressed with quality of chocolates.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Aug 11, 2025
We apologize for the box of chocolates. We are inspecting all of our chocolates and will send you a new box. If you have any questions or concerns, please call us back at 214-324-2481. Thank you.
Reviewed By:
Ami McKee
Ami McKee
Jul 30, 2025
Flowers were beautiful but I'd never order from teleflora again. The flowers were supposed to be delivered in Friday, July 25th. They weren't even picked up by any florist at all on Friday. Also, false advertising! The price advertised doesn't include exeuberant fees. Over all experience, was terrible!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 31, 2025
Ami, we are terribly sorry for the experience you received from Teleflora. We received the order on Saturday and it was scheduled for delivery on Monday. If we can ever help in anyway just give us a call we are always happy to help.
Reviewed By:
Bucky Mcafee
Bucky Mcafee
Jul 24, 2025
Little small for a 100.00
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 24, 2025
We are glad to provide details about any of our services. In addition, we want to make sure that you are happy with our services. Therefore, please contact us if there is anything we can do to help. 214-324-2481
Reviewed By:
Joye West
Joye West
Jul 23, 2025
Beautiful, but the greenery is overpowering the pretty flowers. I suppose I was expecting more flowers than pictured, or maybe the picture doesn't capture them. I do love getting an actual photo of your arrangement though and you were very kind in the ordering process and my requests. Hopefully, Angie has called you for a delivery time before you made the arrangement, as I had requested. Thank you.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 23, 2025
Thank you for your feedback. We appreciate your input. We are going to rework the flowers, and we will send a new picture. Let us know what you think of the new arrangement.
Reviewed By:
mary k henry
mary k henry
Jul 17, 2025
I ordered 24 roses - doesn't look like 24 in this arrangement?
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 18, 2025
Mary, The arrangement is all the way around and this has been delivered. If there is an issue please give us a call we are always happy to help.
Reviewed By:
Gwen Engel
Gwen Engel
Jul 15, 2025
It would be nice if the Pink Roses were there. The pink Carnations were exposed more, to POP, and a Triangular shape like it shows on order page. Can it be corrected?
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 15, 2025
Gwen,
Thank you for letting us know. We corrected the problem you reported and sent a new picture to review. Please see the second image. We would appreciate your opinion.
Thank you for letting us know. We corrected the problem you reported and sent a new picture to review. Please see the second image. We would appreciate your opinion.
Reviewed By:
Traci Jenkins
Traci Jenkins
Jul 5, 2025
Those are really pretty, however, they don't look at all like the picture of the arrangement I asked for. I really wanted some colorful and happy for her. The employee that I spoke with was really kind. I just think they missed the mark here.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 5, 2025
Thank you for talking to me so we could get this corrected. We appreciate you business.
Reviewed By:
SHARON CHAPPELL
SHARON CHAPPELL
Jun 25, 2025
ASK FOR THE DELUXE SERENE PLANT. DOES NOT LOOK AS FULL AND NOT AS PRETTY AS THE PICTURE ON LINE. DISAPPOINTED THAT THIS IS WHAT WENT OUT FOR A FUNERAL. I AM NORMALLY VERY PLEASED WITH WHAT I ORDER BUT NOT THIS TIME. YES I LIKE GETTING PICTURE SO THAT I CAN SEE WHAT I AM PAYING FOR
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 25, 2025
Sharon, we apologize if you are not happy with the garden. If you can give our customer service team a call, we are always happy to help. Thank you for your understanding and support.
Reviewed By:
Sandra Price
Sandra Price
Jun 24, 2025
Left message yesterday for a call back. I was surprised and disappointed in the appearance of the plant. It doesn't resemble the picture on the website. If I wasn't expecting a certain arrangement, it might be fine. The florist representative said it was full. Having a photo of the arrangement is wonderful. I did receive a positive message from McShan Florist to address my concern.
Reviewed By:
Marco Cruz
Marco Cruz
Jun 21, 2025
The arrangement appears to be missing several key elements: The purple orchids are much fewer in number and don't provide the full, vibrant look shown online. The red anthuriums lack the same richness and green shading seen in the website photo. Overall, the arrangement looks noticeably less full and colorful, and the composition feels sparse and less balanced. I understand some variation can happen with floral arrangements, but this seems like a substantial downgrade in both presentation and value.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 21, 2025
Thank you for reaching out, Marco, with your feedback! We appreciate that you took the time to make us aware of this problem so that we can work on fixing it for you. Do not hesitate to contact us again if you have any further concerns, as we are here to discuss them with you.
Reviewed By:
Janet Bell Odom
Janet Bell Odom
Jun 19, 2025
The pink roses seem already open. Won't last long.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 19, 2025
We apologize that the roses seem open. Give us a call, and we'd be happy to help.
Reviewed By:
Toni Worthing
Toni Worthing
Jun 16, 2025
Was hoping for more flowers and less green.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 17, 2025
Thank you for letting us recreate this arrangement better for you!
Reviewed By:
Laura Jane O'Neill
Laura Jane O'Neill
Jun 14, 2025
There is no scale, I can't tell the size. I also expected more vibrant color, this seems very dark for a birthday celebration! It seems very small for that much money. I will see it in person later- it's probably fine. I'm sorry to complain, it just isn't what I imagined. Thank you for sending the photo.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 16, 2025
We are always happy to help. Please give us a call to discuss any questions or concerns. Thank you!
Reviewed By:
Sherrie Farmer
Sherrie Farmer
Jun 12, 2025
the flowers were beautiful, however they did not even last 5 days. Make your people aware that when my husband orders flowers to me that you send him the notifications instead of me and spoiling the surprise. Even after 47 years it is still nice to be surprised, but due to notifications being sent to me it was not. I did not tell him but you really need to watch that this doesn't happen to others.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 13, 2025
We are very sorry that the flowers you received did not last. In the future if you let us know within the week we can always help. We are also sorry that you received a notification email, but we appreciate your understanding that these are generated automatically when an online order is placed.