McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 76241 reviews | Star Rating: 4.7
| 5 Star ★★★★★ |
65,263
|
85.60% |
| 4 Star ★★★★☆ |
4,752
|
6.23% |
| 3 Star ★★★☆☆ |
2,500
|
3.28% |
| 2 Star ★★☆☆☆ |
1,577
|
2.07% |
| 1 Star ★☆☆☆☆ |
2,149
|
2.82% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 3 star reviews. Show all reviews
Reviewed By:
Macedonia Missionary Baptist Church
Macedonia Missionary Baptist Church
Jun 7, 2026
Nice and fresh, but so small.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Jun 8, 2026
Hello, if you are not completely satisfied with your order please give us a call at 214-324-2481. We are happy to discuss this further. Thank you!
Reviewed By:
Jeff sherer
Jeff sherer
Jun 6, 2026
I ordered yellow roses but got white
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Jun 8, 2026
Jeff, it seems we have an old number that is disconnected on file for you. Please return our call at 214-324-2481. We are happy to discuss this further and hope you'll allow us to make this right for you. Thank you!
Reviewed By:
Hollie Serna
Hollie Serna
Jun 3, 2026
The flowers were pretty but when ordered were white. I was a little shocked to see pink substituted for a man's funeral service. Also the total price of 144$ did not match the arrangement. I would have thought around 80$ to 90$ for this small arrangement is a more appropriate price.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Jun 3, 2026
Thank you for speaking with us about your order, Hollie. We are always happy to help and we appreciate you allowing us to make this right for you.
Reviewed By:
Pat McClain
Pat McClain
Jun 2, 2026
I thought it was Purple?
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Jun 2, 2026
Thank you for speaking with us about your order, Pat. We sincerely apologize that the purple double orchid is not available at this time. For further questions or concerns, please give us a call at 214-324-2481. Thank you!
Reviewed By:
Andrea Ortiz
Andrea Ortiz
May 21, 2026
Looks nice, thought it look a little different
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
May 21, 2026
Thank you for taking the time to speak with us about this, Andrea. We are reworking this arrangement and will send you another photo shortly. We appreciate you!
Reviewed By:
Berda Venerable
Berda Venerable
May 18, 2026
It's nice but smaller than I w/have liked it to be!
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
May 18, 2026
Berda, if you are not completely satisfied with your order, please return our call at 214-324-2481. We are happy to help in any way we can. Thank you!
Reviewed By:
Betty Murphy
Betty Murphy
May 17, 2026
Take the happy anniversary pick out. It is her 59th birthday. How disappointing.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
May 18, 2026
This seems to be an old order, Betty. This one does not include an anniversary pick in it. Please return our call for the pick included in your most recent order. We are happy to help. Thank you!
Reviewed By:
Katie Brule
Katie Brule
May 13, 2026
For a spring arrangement I would have expected more colors.
Reviewed By:
Twyla Endsley
Twyla Endsley
May 11, 2026
Good morning' I see the arrangement' however I ordered the one with the lilies which cost more than the plain arrangement I am seeing in this picture. Please explain. 972-566-4862
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
May 11, 2026
Twyla, we sincerely apologize that the lilies shown in the photo were not open. We appreciate you for speaking with us about your order and allowing us to make this right for you. Thank you!
Reviewed By:
Anne
Anne
May 8, 2026
Thought the pictures you showed were prettier
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
May 8, 2026
Anne, if you are not completely happy with your order please return our call at 214-324-2481. We are happy to discuss this further and help in any way that we can.
Reviewed By:
Judy
Judy
May 8, 2026
Can you please trim the trailing ivy back? I don't like the part that trails.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
May 8, 2026
Thank you for allowing us to fix this for you, Judy! We appreciate you!
Reviewed By:
Christy Wiggins
Christy Wiggins
May 8, 2026
I do like getting the picture. But the arrangement I purchased had Cala Lillies in it and I dont like all of the greenery hanging down out of it, it looks sloppy and was not in the online picture. I tipped almost $30 and didn't get what I purchased.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
May 8, 2026
Christy, if you are not completely satisfied with your order please return our call at 214-324-2481. We are happy to discuss this further with you and help in any way that we can. Thank you!
Reviewed By:
Cindy Hancock
Cindy Hancock
May 7, 2026
I ordered a Mothers Day Mylar and butterfly pick and don't get it.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
May 7, 2026
Thank you for speaking with us about the missing mylar balloon and butterfly pick. We sincerely apologize for the inconvenience. We appreciate you giving us the opportunity to make this right for you, Cindy!
Reviewed By:
Becky Giles
Becky Giles
May 3, 2026
I did but some of the new buds were brown, which surprised me.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
May 4, 2026
Thank you for speaking with us about this order, Becky. Should you have further questions or concerns, please feel free to give us a call at 214-324-2481. We appreciate you!
Reviewed By:
Vicki Ballard
Vicki Ballard
May 2, 2026
I don't particularly like pink flowers. Would have liked a darker color that coordinated with leaves and orange butterflies
Reviewed By:
Angelina B Gonzalez
Angelina B Gonzalez
Apr 30, 2026
I thought it would have more spring flowers.
Reviewed By:
LaMonithal Harris Wiggins
LaMonithal Harris Wiggins
Apr 30, 2026
They were nice and fresh, however, I would have thought they would have been a little fuller and bigger since I ordered the Deluxe and it was almost $300. LaMonithal
Reviewed By:
Madeline L
Madeline L
Apr 28, 2026
The arrangement could have benefited from less green foliage and brighter flower colors. Overall, it did not closely resemble the reference picture.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Apr 29, 2026
Thank you for speaking with us about this arrangement and giving us an opportunity to make this right for you!
Reviewed By:
Thompson
Thompson
Apr 27, 2026
This is not look as full as the one pictured and has no butterflies
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Apr 27, 2026
Thank you for speaking with us about this garden. We are reworking this an will send you another photo shortly. Should you have further questions or concerns, please call us at 214-324-2481. Thank you!
Reviewed By:
Jise rodriguez
Jise rodriguez
Apr 25, 2026
Muy sencillo
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Apr 25, 2026
Jose, thank you for speaking with us about this arrangement. We are reworking this and will send you another photo shortly.
Reviewed By:
Nelda Leist
Nelda Leist
Apr 17, 2026
For $100. I thought there would be more flowers than that.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Apr 17, 2026
Nelda, if you are not completely satisfied with your order, please give us a call at 214-324-2481. We are happy to discuss this further with you.
Reviewed By:
Tracy Bumpers
Tracy Bumpers
Apr 8, 2026
Thank you for sending the photo. Beautiful arrangement but disappointed to see that none of the lilies appear to have bloomed. Hopefully, some of them will open up as the day goes on. The look they provide was one of the main selling points for this particular spray. If they open up, the arrangement should look amazing and would definitely move my rating to 5 stars.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Apr 8, 2026
Tracy, if you are not completely satisfied with your order, please return our call at 214-324-2481. These lilies will continue to open up within the next day or two. We are more than happy to help in any way we can to make this right for you. Thank you!
Reviewed By:
Pat smith
Pat smith
Apr 3, 2026
I like it very much but requested not so much filler. Thx
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Apr 3, 2026
Pat, we will send this back to our designer to have this reworked for you. Our customer service representative will give you a call shortly, and we will also send you an updated photo with the reworke... More
Pat, we will send this back to our designer to have this reworked for you. Our customer service representative will give you a call shortly, and we will also send you an updated photo with the reworked arrangement. Please feel free to contact us with any questions or concerns, 214-324-2481. Thank you!
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Reviewed By:
Art hengerer
Art hengerer
Apr 2, 2026
Not as fancy as some you made for me in past at that price. Nice flower variety.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Apr 2, 2026
Art, we sincerely apologize that you are not entirely happy with this arrangement. Our customer service representative will reach out to you shortly about this order to discuss this further with you. You may also give us a call at 214-324-2481 for any questions or concerns. Thank you!
Reviewed By:
David Nuttall
David Nuttall
Apr 1, 2026
It looks very nice. I had asked for some yellow flowers to be included though. Thank you…
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Apr 1, 2026
Thank you for speaking with us about your order. Should you have further questions or concerns, please give us a call at 214-324-2481. We are happy to help. Thank you!
