McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 70181 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
59,705
|
85.07% |
| 4 Star ★★★★☆ |
4,537
|
6.46% |
| 3 Star ★★★☆☆ |
2,380
|
3.39% |
| 2 Star ★★☆☆☆ |
1,498
|
2.13% |
| 1 Star ★☆☆☆☆ |
2,061
|
2.94% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 3 star reviews. Show all reviews
Reviewed By:
Frances Wallace
Frances Wallace
Dec 7, 2017
The begonia looks healthy, but is much smaller than I expected it to be.
Reviewed By:
Ashley
Ashley
Dec 6, 2017
Should there be dirt under the succulents?
Reviewed By:
Elizabeth Richardson
Elizabeth Richardson
Dec 5, 2017
Unfortunately I have been out of town. Beautiful arrangement however, Alumni is misspelled.Again, totally satisfied overall with arrangement. Good job.
Reviewed By:
Gwen
Gwen
Dec 4, 2017
Basket should have been of better quality
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Dec 4, 2017
Thank you for your review! I'm glad that we were able to come up with a fair resolution for you!
Reviewed By:
Marilyn Jordan
Marilyn Jordan
Dec 4, 2017
Looked prettier on the website pic.
Reviewed By:
Eva Galloway
Eva Galloway
Dec 4, 2017
Picture on website is fuller and has way more greener on the bottom.
Reviewed By:
BW
BW
Dec 2, 2017
I am disappointed in this arrangement compared to the photo on your site. It is not as colorful, very little purple iris and mostly filled with cheaper mums/daisies and filler.
Responded To By:
Cynthia S. / Sales Manager
Cynthia S. / Sales Manager
Dec 2, 2017
Mrs. Webb. Our apologies for the lack of color in your arrangement. Thank you for speaking with us this morning and allowing us to come to an agreement and resolution. We appreciate you.
Reviewed By:
Roberta Lusty
Roberta Lusty
Dec 2, 2017
The flowers were pretty. I wished that more light pink roses could have been used and the arrangement as neat looking as the advertised picture on your website.
Reviewed By:
Tammy
Tammy
Dec 1, 2017
It's so hard to how big this is but I did ask for Premium. It just looks like the small one in the picture. I need it to be larger. Thanks, Tammy
Reviewed By:
Billie
Billie
Nov 28, 2017
Hard to see what it is
Reviewed By:
Burine H. Searl
Burine H. Searl
Nov 26, 2017
Beautiful & fresh flowers. Delivered on time
Reviewed By:
Dee Goist
Dee Goist
Nov 24, 2017
Overall pretty but the only green chrysanthemum in the arrangement was already swivled up when delivered. It could have had more flow. Overall we were disappointed for almost $180.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Nov 25, 2017
IT WAS REALLY NICE TALKING TO YOU THIS MORNING AND HAPPY WE COULD GET THIS RESOLVED. THANK YOU
Reviewed By:
Jackie
Jackie
Nov 23, 2017
The flowers were ok but the vase is tacky. A round bowl with shorter flowers of a shorter vase would have been more attractive. Looks proportionally unbalanced.
Reviewed By:
Jan
Jan
Nov 21, 2017
Looks smooshed and not nearly as nice as the picture I ordered from
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Nov 21, 2017
SORRY ABOUT THAT, WE DID REDO THE ARRANGEMENT AND SENT YOU A NEW PICTURE.
Reviewed By:
Dee Goist
Dee Goist
Nov 21, 2017
Somehow it looks like the great big blue hydrangea should have been placed higher. I only see one other small blue one and hoping there is a third one not pictured. It just looks like they got stuck in and don't have any flow in being there. Maybe you
Reviewed By:
Hazel Edwards
Hazel Edwards
Nov 18, 2017
Too much white and not enough blue flowers. I wanted more blue.
Reviewed By:
Michelle
Michelle
Nov 17, 2017
I really like that a picture was sent, but was disappointed that the vase did not look like the picture I ordered from on the website.
Reviewed By:
Ivonne Reyes-Flaherty
Ivonne Reyes-Flaherty
Nov 16, 2017
I appreciate very much you changing the arragement to macth the one in the Website. But is still not what I order, the reason I picked the BLUE DIAMOND one is because it matches my client logo and decor at he's business. But I'mn not seeing any blue flowe
Reviewed By:
Peggy Martin
Peggy Martin
Nov 14, 2017
Very nice. Thanks.
Reviewed By:
michelle
michelle
Nov 13, 2017
They were nice but you called to say you could not put the ribbon on it and we both agreed to make a funeral arrangement out of the same flowers. It ended up being what I ordered?? So why the call?? Colors look a little blah but that was the arrangemen
Reviewed By:
Chelsea
Chelsea
Nov 10, 2017
The flowers were very beautiful, but after trying to have the florist fix the message on the card, they still used the original message (even though receipt showed it was changed).
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Nov 11, 2017
Chelsea, I am glad that you enjoyed the flowers, and I do apologize that the card message was not fixed. We will take this into consideration for the future so that this does not happen again. Thank you for choosing McShan Florist.
Reviewed By:
Carey Neal
Carey Neal
Nov 9, 2017
The photo is a nice touch. This is my first time using you and so far I'm impressed. I just hope she receives them by noon.
Reviewed By:
Lincon K.
Lincon K.
Nov 6, 2017
I guess I was expecting something a little more substantial for the price.
Reviewed By:
Steve Davidson
Steve Davidson
Nov 6, 2017
Flowers were beautiful, but delivery was a disaster. This is very unusual for McShan's, but I felt like a reduced price or at least a no-charge for delivery was in order.
Reviewed By:
Gabriel Wheaton
Gabriel Wheaton
Nov 5, 2017
It was a nice arrangement, but there wasn't a single rose in there and that's one of the flowers I really wanted in the order and that upset me.
