McShan Florist, Dallas, TX - Customer Flower Reviews
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      Total reviews: 72558 reviews | Star Rating: 4.69
              
      | 5 Star ★★★★★ | 
             61,889 
             | 
          85.30% | 
| 4 Star ★★★★☆ | 
             4,624 
             | 
          6.37% | 
| 3 Star ★★★☆☆ | 
             2,426 
             | 
          3.34% | 
| 2 Star ★★☆☆☆ | 
             1,526 
             | 
          2.10% | 
| 1 Star ★☆☆☆☆ | 
             2,093 
             | 
          2.88% | 
 Real Customers, Real Reviews
        All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 4 star reviews. Show all reviews
                    Reviewed By:
Carrie W Loftis
                
                                Carrie W Loftis
Feb 9, 2024
                
                                    Looks good to me.  Yes, getting a photo is great.  Ordering online is easy. I hope the delivery will be this morning and not late in the day.                
                                    
                        Responded To By:
Tracy Mayes / Manager
                    
                    Tracy Mayes / Manager
Feb 9, 2024
                    Perfect glad the process was easy and your delivery is on it's way now.
Thank you!
                    Thank you!
                    Reviewed By:
James Tetteh
                
                                James Tetteh
Feb 8, 2024
                
                                    I like this better than my last other. Let me know how much a little fuller and a bigger one will cost so I shall be ready next time. Thanks for your help.                
                                    
                        Responded To By:
Tracy Mayes / Manager
                    
                    Tracy Mayes / Manager
Feb 9, 2024
                    James, We apologize this is not the correct arrangement. If you look at your email
it will show 2 pictures and the other arrangement is the one we sent out. If you have any questions please call us at 214-324-2481 Thank you!
                    it will show 2 pictures and the other arrangement is the one we sent out. If you have any questions please call us at 214-324-2481 Thank you!
                    Reviewed By:
Jkn
                
                                Jkn
Feb 5, 2024
                
                                    Spray was great.  But the wrong sender name was on the plant.                
                                    
                        Responded To By:
Tracy Mayes / Manager
                    
                    Tracy Mayes / Manager
Feb 5, 2024
                    I'm sorry to hear about the card message. If there is anything we can do please give us a call back to our customer service team and we will be happy to help.
214-324-2481 Thank you.
                    214-324-2481 Thank you.
                    Reviewed By:
Sharon Worthy
                
                                Sharon Worthy
Feb 5, 2024
                
                                    Thank you for sending the picture.  This helps to know what was delivered.                
                                    
                        Responded To By:
Tracy Mayes / Manager
                    
                    Tracy Mayes / Manager
Feb 5, 2024
                    You are welcome Sharon!
                    
                    Reviewed By:
Judy Nunnenkamp
                
                                Judy Nunnenkamp
Feb 1, 2024
                
                                    Love, Love Love!  getting a photo of my order.  Thank you so much that the picture looks like the image I ordered.                
                                    
                        Responded To By:
Tracy Mayes / Manager
                    
                    Tracy Mayes / Manager
Feb 2, 2024
                    Thank you Judy!
                    
                    Reviewed By:
Yolanda Dominguez
                
                                Yolanda Dominguez
Jan 31, 2024
                
                                    Appreciate you making this arrangement look special due to you being out of the traditional baby boy bear vase.                 
                                    
                        Responded To By:
Tracy Mayes / Manager
                    
                    Tracy Mayes / Manager
Jan 31, 2024
                    You are very welcome Yolanda!
                    
                    Reviewed By:
Sandra Lopez
                
                                Sandra Lopez
Jan 26, 2024
                
                                    The arrangement was beautiful ,I love getting photo thanks so much to the clerk who took my order for her patience and the compassion she expressed over the phone she has taken my orders before and always has great suggestions.Thanks again for always taking care of us.                 
                                    
                        Responded To By:
Tracy Mayes / Manager
                    
                    Tracy Mayes / Manager
Jan 26, 2024
                    Thank you Sandra!
                    
                    Reviewed By:
Linda Martin
                
                                Linda Martin
Jan 26, 2024
                
                                    I don't like the container color for a funeral. I can't believe this color was chosen for a funeral by McShan's.                     
                                    
                        Responded To By:
Tracy Mayes / Manager
                    
                    Tracy Mayes / Manager
Jan 26, 2024
                    Thank you for letting us know,  We will get this corrected for you Linda!
                    
                    Reviewed By:
Laura Hail
                
                                Laura Hail
Jan 25, 2024
                
                                    Wish it was bigger, but nice.  Thanks.                 
                                    
                        Responded To By:
Tracy Mayes / Manager
                    
                    Tracy Mayes / Manager
Jan 25, 2024
                    Thank you Laura!
                    
                    Reviewed By:
Sara Hogan
                
                                Sara Hogan
Jan 25, 2024
                
                                    For the most part everything was beautiful but the cremation bouquet had wilted flowers, so for the price I paid for it I would've thought the flowers would've been in alittle bit better shape or healthier. They look like they were already afew days old to a week or more , just kind of disappointing for my mother's memorial service , the greenery was beautiful, but all the flowers were kindof beat up  but the customer service was wonderful. She was able to help me get the order in and was very helpful and they arrived on time. I just wish the flower arrangement would have been not so damaged or wilted :(                 
                                    
                        Responded To By:
Tracy Mayes / Manager
                    
                    Tracy Mayes / Manager
Jan 25, 2024
                    Our customer service team will give you a call to discuss. Thank you Sara!
                    
                    Reviewed By:
Jeff Ablard
                
                                Jeff Ablard
Jan 22, 2024
                
                                    Excellent Arrangement!!  Same quality as always.                
                                    
                        Responded To By:
Tracy Mayes / Manager
                    
                    Tracy Mayes / Manager
Jan 22, 2024
                    Thank you Jeff!
                    
                    Reviewed By:
Gail King
                
                                Gail King
Jan 22, 2024
                
                                    Very nice                 
                                    
                        Responded To By:
Tracy Mayes / Manager
                    
                    Tracy Mayes / Manager
Jan 22, 2024
                    Thank you Gail!
                    
                    Reviewed By:
Ameenah Sabour
                
                                Ameenah Sabour
Jan 22, 2024
                
                                    Both of my recipients love the beautiful plants.  So much better than in the past.  Thank you                
                                    
                        Responded To By:
Tracy Mayes / Manager
                    
                    Tracy Mayes / Manager
Jan 22, 2024
                    Thank you Ameenah!
                    
                    Reviewed By:
Billie McCalla H.P.U.M.C.
                
                                Billie McCalla H.P.U.M.C.
Jan 15, 2024
                
                                    Flowers and arrangements were beautiful,  Church member was very happy!                
                                    
                        Responded To By:
Lizbeth DeLaRosa / Sales
                    
                    Lizbeth DeLaRosa / Sales
Jan 16, 2024
                    We appreciate you Billie!
                    
                    Reviewed By:
Judy Reed
                
                                Judy Reed
Jan 14, 2024
                
                                    Flowers and arrangement were beautiful.  I was surprised and disappointed by the small size for the “deluxe” arrangement.                
                                    
                        Responded To By:
Lizbeth DeLaRosa / Sales
                    
                    Lizbeth DeLaRosa / Sales
Jan 16, 2024
                    Thank you Judy!
                    
                    Reviewed By:
SuperCDW
                
                                SuperCDW
Jan 12, 2024
                
                                    The casket spray was beautiful                 
                                    
                        Responded To By:
Tracy Mayes / Manager
                    
                    Tracy Mayes / Manager
Jan 12, 2024
                    Thank you!
                    
                    Reviewed By:
Ramona Whitehurst / First Baptist Church Dallas
                
                                Ramona Whitehurst / First Baptist Church Dallas
Jan 9, 2024
                
                                    Thank you for the picture.  I had ordered the dish garden with the African violet.  Easy Maintenance.  However, you may not have had that plant in stock.  Hopefully the daisy's will last awhile.                   
                                    
                        Responded To By:
Tracy Mayes / Manager
                    
                    Tracy Mayes / Manager
Jan 9, 2024
                    We do apologize we are out of the African violet, The daisy will last they are very hardy plants. Thank you Ramona!
                    
                    Reviewed By:
DeCarla Anderson
                
                                DeCarla Anderson
Jan 9, 2024
                
                                    Much better!                
                                    
                        Responded To By:
Tracy Mayes / Manager
                    
                    Tracy Mayes / Manager
Jan 9, 2024
                    Wonderful! Glad we could help. Thank you DeCarla!
                    
                    Reviewed By:
Terry Sessums
                
                                Terry Sessums
Jan 8, 2024
                
                                    It's a beautiful arrangement, I guess I was expecting it to be a little more somber for a memorial service instead of the fall flowers but I am pleased with it.                
                                    
                        Responded To By:
Tracy Mayes / Manager
                    
                    Tracy Mayes / Manager
Jan 8, 2024
                    If you are not happy with the arrangement please give our customer service team a call at 214-324-2481 and we will be happy to help.
                    
                    Reviewed By:
Randall Scott
                
                                Randall Scott
Jan 7, 2024
                
                                    My wife was pleased and so was I with the arrangement. I think the arrangement was appropriate in size and quality for the price charged. I hope they will continue to be so for the remainder of the subscription. Our only negative comment is that the roses wilted rather quickly and that is the one reason I always us McShan, because your flowers typically stay fresh much longer than other florists' arrangements.     Thank you for asking.                 
                                    
                        Responded To By:
Tracy Mayes / Manager
                    
                    Tracy Mayes / Manager
Jan 8, 2024
                    Thank you Randall! If you give us a call about the roses our customer service
team is here to help. 214-324-2481
                    team is here to help. 214-324-2481
                    Reviewed By:
Janice Barnhart
                
                                Janice Barnhart
Jan 6, 2024
                
                                    The arrangement was good. But not like the one ordered.  Other wise it was a good arrangement.                  
                                    
                        Responded To By:
Tracy Mayes / Manager
                    
                    Tracy Mayes / Manager
Jan 6, 2024
                    If this is not what you ordered please give us a call back at 214-324-2481
our customer service team is here to help. Thank you.
                    our customer service team is here to help. Thank you.
                    Reviewed By:
Danielle O'bannon
                
                                Danielle O'bannon
Jan 6, 2024
                
                                    Thank you. It looks ok!                 
                                    
                        Responded To By:
Bruce McShan / President
                    
                    Bruce McShan / President
Jan 6, 2024
                    If you are not happy please call us back at 214-324-2481 
Thank you Danielle!
                    Thank you Danielle!
                    Reviewed By:
Rachel Nichols
                
                                Rachel Nichols
Jan 5, 2024
                
                                    I expected them to be a little fuller/taller based on the illustrations comparing the small to medium difference but this is very cute still. Thank you! Like getting the pic                
                                    
                        Responded To By:
Tracy Mayes / Manager
                    
                    Tracy Mayes / Manager
Jan 5, 2024
                    If you are not happy please give us a call 214-324-2481 Thank you!
                    
                    Reviewed By:
Carole Harris
                
                                Carole Harris
Dec 31, 2023
                
                                    The arrangement was exactly what I knew you could do.  That is why I  will always want you my for special orders.    You would want to know that a few of the white roses were just a little droopy  when I  arrived at Restland  at 4:00 pm.  I am still very satisfied.                
                                    
                        Responded To By:
Tracy Mayes / Manager
                    
                    Tracy Mayes / Manager
Jan 2, 2024
                    Thank you Carole!
                    























