McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 70392 reviews | Star Rating: 4.69
5 Star ★★★★★ |
59,895
|
85.09% |
4 Star ★★★★☆ |
4,550
|
6.46% |
3 Star ★★★☆☆ |
2,385
|
3.39% |
2 Star ★★☆☆☆ |
1,501
|
2.13% |
1 Star ★☆☆☆☆ |
2,061
|
2.93% |

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 4 star reviews. Show all reviews
Reviewed By:
James Lancaster
James Lancaster
Sep 3, 2021
Nice, fragrant arrangement. After two days, most of the flowers still look good. One of the front lilies had brown dead spots within the first 24 hours. While the roses have all fully opened, only one of the stems has drooped. Paying $5 extra for a before noon delivery was worth it. A couple of years ago I ordered flowers and they did not show up until 10:00pm.
Reviewed By:
LaKeitha
LaKeitha
Sep 2, 2021
I definitely like the arrangement and I like the fact that I got a picture of my arrangement. The only issue is I feel like a bow or something should have been put on the pot. It looks so plain.
Reviewed By:
Avis McCowan
Avis McCowan
Aug 30, 2021
Beautiful...I'm glad the mylar ballon wasn't forgotten this time!
Reviewed By:
Billie Danneen Dickerson
Billie Danneen Dickerson
Aug 30, 2021
Not as pretty and cute as I was hoping! On line was better. My friend said it was ok. Yes she got it on time for her birthday party!
Reviewed By:
Charlotte Crawford
Charlotte Crawford
Aug 28, 2021
I also ordered a bday balloon, was it included? Flowers are beautiful.
Reviewed By:
Chris Winton
Chris Winton
Aug 28, 2021
it was adequate. Delivery was timely and McShann was great with communication
Reviewed By:
Becky Ham
Becky Ham
Aug 28, 2021
The flowers for my Aunt and Uncle's funeral were beautiful!! Thanks so much! ❤️
Reviewed By:
Juli Scott
Juli Scott
Aug 27, 2021
McShan florist, I am writing to apologize, and well… eat some crow for being completely wrong in my review this morning. After receiving the photo, I later saw the arrangement in person, it was dramatically different and much nicer than your photo portrayed it. The planted arrangement is indeed quite large and does have the Peace Lily plant I requested included. Unfortunately, there were no buds on the plant, so it didn't look the way I expected it to. In person I could clearly see the leaves of the Peace Lily plant. I stand corrected, you did provide exactly what the woman on the phone told me you would. I was wrong and I have no doubt once the Lily blooms, it will be beautiful. Hopefully someone in her family will enjoy it for many years. Please accept my apology for assuming incorrectly and reviewing my purchase harshly. There were only 2 minor issues that were disappointing. I have already mentioned the lack of any bow or embellishment. I think the plain brown container detracts from the overall appearance of the plant design. Thus somewhat aging and dulling the design. I saw that it had been placed alone near the guestbook. Rather than inside the service with other more vibrant arrangements skirting the casket. Also it was damaged. Idk when it happened, during or after delivery. When I arrived 30 mins after your delivery, 1/3 of the daises were broken apart and dangling off the side of the pot. Like they were banged up in some part of transport. I smooshed the broken stems back into the soil with the rest of the blooms, fluffed it a bit and hid the damage. Not sure who/how or when that happened, but it is surely disappointing. You asked if I enjoyed receiving a photo of my purchase? It is definitely a nice perk from your customer service I think it could be improved by using some sort of a photo background. Giving the arrangements more perspective and a better size comparison/correlation could then be seen in the photos. I can see you put pride into providing extra value. For me, you missed adding the real finishing touches. Such as offering coordinating ribbons/bows/wildlife etc. I feel that is especially important for your sympathy/bereavement even wedding customers. It would also feel more personal if you were to offer add on options like a cross or angel for example. Regardless of my above suggestions, the planted funeral arrangement I purchased was lovely. Thank you and God Bless.
Reviewed By:
Cyindi Knolley
Cyindi Knolley
Aug 26, 2021
You have done a fantastic job just awesome thank you so much God bless you
Reviewed By:
Angel Taylor
Angel Taylor
Aug 23, 2021
They look lovely and service was great, however I chose this bouquet because on line the picture showed that they would have large beautiful gerber daisies and someone I spoke to even said how large and beautiful they would be, but they were not put in this bouquet so I was a little disappointed that those were not also in the bunch. Thank you.
Reviewed By:
David Ramsay
David Ramsay
Aug 22, 2021
All is well but I don't need a photo after delivery I thought the photo was for me to see before to make sure the arrangement was what I otdered
Reviewed By:
Nancy Ellis
Nancy Ellis
Aug 22, 2021
Was supposed to say happy birthday and did you refund my $5.00?
Reviewed By:
Molly Grogan
Molly Grogan
Aug 20, 2021
Thank you Susan for your nice help. Sydney's spirits will be lifted up by the beautiful flowers and the butterfly. I don't care much for the choice of the vase, but otherwise a lovely arrangement. Thank you also for getting it to her so quickly!!! GREAT SERVICE! Thank you, Molly Grogan & DALLAS ACADEMY
Reviewed By:
Francine I. White
Francine I. White
Aug 20, 2021
Rate always 5stars my friends always love flower and fruit basket.keep the good services
Reviewed By:
Chere St. Clair
Chere St. Clair
Aug 19, 2021
The arrangement is very pretty. Would have given 5 stars except that the outer edges of the pink roses are tinged with a touch of wilt. Otherwise, the arrangement is satisfactory.
Reviewed By:
Palacios
Palacios
Aug 19, 2021
i like the bird. The plants look a little weedy and leggy, not full