McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 78104 reviews | Star Rating: 4.7
| 5 Star ★★★★★ |
66,989
|
85.77% |
| 4 Star ★★★★☆ |
4,815
|
6.16% |
| 3 Star ★★★☆☆ |
2,529
|
3.24% |
| 2 Star ★★☆☆☆ |
1,598
|
2.05% |
| 1 Star ★☆☆☆☆ |
2,173
|
2.78% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 4 star reviews. Show all reviews
Reviewed By:
Kathy Odom🌺🎶🌺
Kathy Odom🌺🎶🌺
Mar 10, 2026
Thank you
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Mar 10, 2026
Thank you, Kathy! If there is anything we can do to improve your 4-star review please feel free to let us know. 214-324-2481.
Reviewed By:
Kathy Patrick
Kathy Patrick
Mar 8, 2026
The arrangement was beautiful, but the flowers NEVER bloomed.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Mar 9, 2026
We sincerely apologize that these roses never bloomed for you. If you would like to discuss this further please give us a call at 214-324-2481.
Reviewed By:
Don Manworren
Don Manworren
Mar 8, 2026
It is quite beautiful. It represents care and thoughtfulness well.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Mar 9, 2026
Thank you so much, Don. If there is anything we can do to improve your 4-star review, please feel free to let us know. 214-324-2481.
Reviewed By:
Natali
Natali
Mar 5, 2026
I have been ordering flower arrangements from McShan since 2019, and they never disappointed. The personnel is attentive and friendly, delivery is on time, flowers are stunning. But, for the first time in all these years, this arrangement was not what I expected. The arrangement looks beautiful, no doubt, it just doesn't look the same as the one pictured on the webpage - the little purple flowers ("filler") are too few and thus the overall color of the arrangement looks green and not purple. It just was not exactly what I wanted. Otherwise I'm happy with the overall service, and I will definitely keep ordering from McShan, since this is just a one time thing - it cannot override years of outstanding services.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Mar 5, 2026
We are happy to help and would love to make this right for you, Natali. Please return our call at 214-324-2481 if you are not completely satisfied with your order we are happy to discuss this further with you to come up with a solution. Thank you!
Reviewed By:
Vadrina Johnson
Vadrina Johnson
Mar 4, 2026
They are beautiful and fresh!
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Mar 4, 2026
Thank you, Vadrina! If there is anything we can do to improve your 4-star review, please feel free to let us know at 214-324-2481. We are more than happy to help.
Reviewed By:
Debra Graham
Debra Graham
Feb 26, 2026
Nice
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Feb 26, 2026
If there is anything we can do to improve your 4-star rating please feel free to let us know at 214-324-2481. Thank you!
Reviewed By:
Will
Will
Feb 16, 2026
Flowers looked great. Really appreciated a photo in advance of delivery & were fresh & a lovely arrangement. Have purchased from McShan for 30 years. Never disappointed.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Feb 16, 2026
Thank you! If there is anything we can do to improve the 4-star review, please feel free to let us know. 214-324-2481.
Reviewed By:
DCBC
DCBC
Feb 16, 2026
Looks like the same every week. Do you have other floral pattern?
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Feb 16, 2026
Yes we do, please give us a call to discuss the options that we have available. 214-324-2481. Thank you!
Reviewed By:
Elaine Johnson
Elaine Johnson
Feb 16, 2026
Flowers are beautiful. However, they were left on the porch without notification. Did not see them until 2/15/26
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Feb 16, 2026
We sincerely apologize that this was left on your porch without notification. Thank you for discussing this with us earlier, and we have taken steps to ensure this does not happen again. If you have any further questions or concerns we are always happy to help. 214-324-2481.
Reviewed By:
John johnson
John johnson
Feb 15, 2026
They are pretty.
Reviewed By:
Lavonne Stewart
Lavonne Stewart
Feb 15, 2026
They are absolutely beautiful and I love them. You always do a good job.
Reviewed By:
Brod
Brod
Feb 14, 2026
Looks beautiful. Thanks
Reviewed By:
Robert Woolslayer
Robert Woolslayer
Feb 14, 2026
I've placed many orders with McShan Florist, and my wife always loves the beautiful arrangements. But this time, the arrangement I received was not the same as the one in the photo. The arrangement of the flowers changed, and it wasn't as organized or evenly distributed as in the photo. It's the only time my wife hasn't been thrilled when she first sees the flowers.
Reviewed By:
LORYN LAMONTE-ERNST
LORYN LAMONTE-ERNST
Feb 14, 2026
Very pretty and very McShann. All the rose arrangements I've received over the years (husband always uses) look the same but I still love them.
Reviewed By:
Steven Bogard
Steven Bogard
Feb 14, 2026
Perfect, as usual🙏
Reviewed By:
Pj Gonzales
Pj Gonzales
Feb 13, 2026
Sweet. Thank you 😊
Reviewed By:
Pj Gonzales
Pj Gonzales
Feb 13, 2026
Very nice. Thank you 😊
Reviewed By:
Michael Falls
Michael Falls
Feb 13, 2026
Nice arrangement. Good work by the florist.
Reviewed By:
Michele McGill
Michele McGill
Feb 12, 2026
Could use a little more baby's breath on the arrangement, but beautiful roses
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Feb 12, 2026
We are adding some more filler to this arrangement, and will send you a new photo shortly. Thank you!
Reviewed By:
VICTOR MOORE
VICTOR MOORE
Feb 12, 2026
Nice, but I wish it put in a larger base !!!!! I like getting a photo of the flowers!!!! 😊
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Feb 12, 2026
Thank you for taking the time to speak with us about the larger vase. We have placed that note on your account going forward. Thank you!
Reviewed By:
MaryLane Moore
MaryLane Moore
Feb 11, 2026
It's ok. Like the vase a little better. Please go ahead with the delivery. Thank you. Do love the photo approval process!
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Feb 11, 2026
Thank you for allowing us to rework this for you. If there is anything we can do to further assist you, please don't hesitate to give us a call. 214-324-2481. Thank you!
Reviewed By:
Vandy Little
Vandy Little
Feb 10, 2026
Looks beautiful!!!
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Feb 10, 2026
Thank you! If there is anything we can do to improve your 4-star rating please feel free to let us know.
Reviewed By:
J Martin
J Martin
Feb 9, 2026
You made beautiful choices. Thank you.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Feb 10, 2026
Thank you so much! If there is anything we can do to improve, please feel free to let us know. 214-324-2481.
Reviewed By:
Ashton
Ashton
Feb 8, 2026
Thank you for accommodating my order at such a short notice.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Feb 9, 2026
Thank you for taking the time to speak with us this morning about your order, we are so pleased to hear that the recipient loved the arrangement. If you have any further questions or concerns, please feel free to let us know.
Reviewed By:
Georgios touris
Georgios touris
Feb 7, 2026
You guys the best in the business I use you guys from 1987 5 star service
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Feb 7, 2026
Thank you for choosing us to be your go to florist for so many years! We appreciate you!
