McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 74858 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
63,992
|
85.48% |
| 4 Star ★★★★☆ |
4,704
|
6.28% |
| 3 Star ★★★☆☆ |
2,474
|
3.30% |
| 2 Star ★★☆☆☆ |
1,562
|
2.09% |
| 1 Star ★☆☆☆☆ |
2,126
|
2.84% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 4 star reviews. Show all reviews
Reviewed By:
Ety Friedman
Ety Friedman
Mar 1, 2019
the arrangement looks beautiful but for the increase in price from the basic price of $35 I would think that you could add one or two more roses. Thank you
Reviewed By:
Missionary Arnell Greer
Missionary Arnell Greer
Feb 28, 2019
ABSOLUTELY BEAUTIFUL!!!! Thank You 😇🙂😊
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Mar 12, 2019
Thank you!
Reviewed By:
Janice Fife
Janice Fife
Feb 26, 2019
It's a beautiful healthy plant but I'm not sure it was worth what we paid.
Reviewed By:
Kellie Kimery
Kellie Kimery
Feb 26, 2019
McShan has amazing customer service and I have never been disappointed in the arrangements I have ordered. They quality is always over and above. I recommend McShan to everyone I know in Dallas!
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 26, 2019
Thank you Kellie, we appreciate you!
Reviewed By:
Judy
Judy
Feb 25, 2019
The arrangement was nice, however I specifically stated pink and white flowers only. Clearly there were some purple flowers included. I am a bit disappointed that the floral designer did not follow clear instructions. The customer service rep repeated it
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 25, 2019
Judy, I have left you a voice mail to talk about your order. We hope we are given the opportunity to make this right. We appreciate your feedback!
Reviewed By:
Ed Hunter
Ed Hunter
Feb 24, 2019
I was told by the Lady receiving the flowers they were as good as previous McShan's deliveries. She said the flowers were beautiful NOT INTERESTED in Sharing with Yelp or Other Social networks
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 25, 2019
Thank you Ed!
Reviewed By:
CJ
CJ
Feb 22, 2019
Thanks.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 25, 2019
Thank you!
Reviewed By:
Louise Parrish
Louise Parrish
Feb 22, 2019
Thank you always for your help.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 22, 2019
Thanks!
Reviewed By:
Sandi
Sandi
Feb 22, 2019
Beautiful!
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 22, 2019
Thanks so much!
Reviewed By:
EC
EC
Feb 21, 2019
I like the idea of receiving a photo of the actual plant that your delivered
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 25, 2019
Thank you!
Reviewed By:
Janie
Janie
Feb 21, 2019
Basket was a little different than what I was expecting. However the arrangement is nice! Loved getting a picture to see what it looks like before delivery!
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 25, 2019
Thank you Janie!
Reviewed By:
Terry
Terry
Feb 19, 2019
Great arrangement.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 25, 2019
Thank you!
Reviewed By:
Arlene Hicks
Arlene Hicks
Feb 19, 2019
Spoke with my daughterthis morning and she said they received the plant Saturday morning. Since I'm 3 hours drive from her and have not seen the plant, I cannot review the quality, only it being delivered as promised.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 25, 2019
Thank you!
Reviewed By:
Timd
Timd
Feb 19, 2019
Flowers were great but the delivery was bad. they arrived after my wife left and arrived 4 minutes before 5pm ( not good when it it is Valentine's Day
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 25, 2019
We are happy to hear the arrangement was great. We apologize for the delivery issue, we are working to improve the process.
Reviewed By:
Chris
Chris
Feb 19, 2019
Thank you
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 25, 2019
Thank you!
Reviewed By:
Mike Bratton
Mike Bratton
Feb 17, 2019
The flowers were great, the delivery was very disappointing. I ordered the flowers on the 11th in the store and they did not arrive at the place until 8 PM on the 14th.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 25, 2019
Mike, we apologize for the late delivery. We are working on ways to improve our delivery process on Valentine's Day, Thank you for your feedback!
Reviewed By:
Debra
Debra
Feb 17, 2019
I appreciate receiving the photo of the very nice arrangement. Good job! Thank you
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 25, 2019
Thanks!
Reviewed By:
Danny
Danny
Feb 17, 2019
One of the greenery was already turning brown when flower was delivered
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 25, 2019
Danny, please contact us if there is anything we can do to assist you, help@mcshan.com or 214-324-2481. We appreciate your feedback!
Reviewed By:
Kathey Graves
Kathey Graves
Feb 17, 2019
Seems small for an $80 order
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 25, 2019
Kathey, this arrangement is filled to value. The picture was taken from above, so you cannot see the entire look of arrangement. We hope you were pleased, if you would like to discuss this further, please do not hesitate to get in contact with us at help@mcshan.com or 214-324-2481. Thank you!
Reviewed By:
Danon
Danon
Feb 17, 2019
Flowers weee pretty
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 25, 2019
Thanks!
Reviewed By:
Danon
Danon
Feb 17, 2019
Flowers were pretty
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 25, 2019
Thank you!!
Reviewed By:
Darren Williams
Darren Williams
Feb 17, 2019
Wife loved them. They looked full on her desk.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 25, 2019
Thank you!!
Reviewed By:
Joanne Whatley
Joanne Whatley
Feb 16, 2019
My Mom loved the arrangement!
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 25, 2019
We are so happy to hear that, thank you!
Reviewed By:
Henrietta
Henrietta
Feb 16, 2019
First time I ve sent fruit, was fresh and pretty,,,,surprised there were only three different types.....thank you...I will use you again!
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 25, 2019
Thank you so much!
Reviewed By:
Shannon Jones
Shannon Jones
Feb 16, 2019
Shannon Jones Everything looked good but a lot of the petals of the roses fell off the first day never had that problem before.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 25, 2019
Shannon, we are so sorry to hear that. Please contact us so we can make this right, help@mcshan.com o r214-324-2481. Thank you!
