McShan Florist, Dallas, TX - Customer Flower Reviews

10311 Garland Road
Dallas, TX 75218
+1 (214) 324-2481
www.mcshanflorist.com

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Total reviews: 69748 reviews | Star Rating: 4.69
5 Star ★★★★★
 
 
59,322
85.05%
4 Star ★★★★
 
 
4,524
6.49%
3 Star ★★★☆☆
 
 
2,362
3.39%
2 Star ★★☆☆☆
 
 
1,493
2.14%
1 Star ☆☆☆☆
 
 
2,047
2.93%
Real Customers, Real Reviews

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 4 star reviews. Show all reviews

★★★★
Reviewed By:
Damien Mesa
Nov 4, 2023
Wife was pleased with the arrangement.!
Responded To By:

Nov 6, 2023
Thank you, Damien!
★★★★
Reviewed By:
Daniel
Nov 3, 2023
Well... Hmm... McShan did a fairly good job on all four deliveries to my love. Though the execution was not as hoped for. I was quite clear that all the deliveries were NOT to include a vase or container because she is overrun with such. Still three of the four deliveries included a vase or cup. Ugh. I was quite specific that I did NOT want autumn/fall colors because she hates her birthday associated with fall or Halloween. Still one of the arrangements was exactly that... dark fall colors. Even after calling to assure the final arrangement did not include a vase, it did. I paid quite a bit of money for all for arrangements and it feels like my money went towards the purchase of unwanted vases. Would I recommend McShan? Well yes BUT ...
Responded To By:
Bruce McShan / President
Nov 3, 2023
We apologize for the mistake. Please give us a call and our customer service
department can help in anyway you would like. 214-324-2481
★★★★
Reviewed By:
Lee Russell
Nov 3, 2023
Nice. I was very pleased to see the item. Thanks will order again.
★★★★
Reviewed By:
Janie Pacheco Duran
Nov 2, 2023
Beautiful!!!
Responded To By:
Tracy Mayes / Manager
Nov 2, 2023
So glad you like it Janie!
★★★★
Reviewed By:
Maribel Hamm
Oct 29, 2023
Over all: You were a last chance florist for me to send same day arrangement to a friend. Thank you! For the price: I was hoping for a larger arrangement, but it was better than no arrangement at all! Feedback: getting photo is very helpful & I appreciate that you look for feedback to improve your business. Thats awesome!
Responded To By:

Nov 1, 2023
Thank you, Maribel!
★★★★
Reviewed By:
Cynthia Rollerson
Oct 27, 2023
Arrangement is very nice . I thought when ordered the plant would have the African Violet flower as the picture did on the website. I guess I should have stressed which flower. When order is being placed I would recommend asking which flower as it will be assumed it's the flower on website
Responded To By:
Tracy Mayes / Manager
Oct 30, 2023
There actually is a pink African violet in the arrangement. If there is anything else we can do please call us 214-324-2481 to discuss. Thank you
★★★★
Reviewed By:
Nicole Poteet
Oct 27, 2023
The arrangement itself is pretty but it's not what I had in mind for fun bright colors for a 7 year old girl. Thank you for sending photo.
★★★★
Reviewed By:
GM
Oct 27, 2023
Seeing a picture is great and caused us to ask for a change from black container to white as shown in the internet ad. I do wonder, however, what happened to the paper wrap and/or bow that used to accompany floral choices. Very impressed with same day delivery.
Responded To By:
Tracy Mayes / Manager
Oct 27, 2023
So happy we were able to change the container for you.
We do not use the paper wrap and if you want a bow just
request one and we will be happy to add that for you.
★★★★
Reviewed By:
Fae Mauldin
Oct 20, 2023
Disappointed that it didn't look more like the ad online with more pink flowers. It looked a little drab with more green and with yellow flowers. Thanks for sending photo
★★★★
Reviewed By:
Kelli
Oct 19, 2023
The flower arrangement is beautiful and I love receiving a picture.
Responded To By:
Tracy Mayes / Manager
Oct 19, 2023
So happy you love it Kelli!
★★★★
Reviewed By:
Kim Denton
Oct 17, 2023
Flowers were beautiful
Responded To By:
Tracy Mayes / Manager
Oct 18, 2023
Thank you Kim!
★★★★
Reviewed By:
CGL
Oct 17, 2023
Arrangement is very pretty. I did think the price was a little high though.
★★★★
Reviewed By:
Nelda Leist
Oct 13, 2023
I would have thought for a $100 the arrangement would have been larger.
Responded To By:

Oct 17, 2023
Thank you, Nelda!
★★★★
Reviewed By:
Cindi Westcott
Oct 12, 2023
Every time I order…simply perfection!
Responded To By:

Oct 17, 2023
Thank you, Cindi!
★★★★
Reviewed By:
Pauline Wadevery
Oct 12, 2023
Very pretty.I'm pleased
Responded To By:

Oct 12, 2023
Thank you, Pauline!
★★★★
Reviewed By:
Logan
Oct 9, 2023
The picture for the premium arrangement looked much larger and fuller, but it will get the job done.
Responded To By:

Oct 9, 2023
Thank you, Logan!
★★★★
Reviewed By:
Ira Thompson
Oct 9, 2023
It's was beautiful I truly love it
Responded To By:

Oct 9, 2023
Thank you, Ira!
★★★★
Reviewed By:
Kimberley Flores
Oct 6, 2023
On this order, I needed to make a second call to your customer service # and I spoke to Charlotte. Charlotte was very helpful and patient making the process easy for me. During my initial call and the second call there was a heavy static on the line making it difficult to clearly hear the representatives.
Responded To By:

Oct 9, 2023
Thank you, Kimberley!
★★★★
Reviewed By:
Sandi Strelsky
Oct 4, 2023
Much better!
★★★★
Reviewed By:
Dan Amis
Oct 1, 2023
Everything was great but I'm really upset at having to pay two delivery fees for two deliveries being made to the same street address at the same time.
★★★★
Reviewed By:
Dianne Lollies
Sep 29, 2023
My arrangement was to have white roses with other white flowers I didn't see those roses in the arrangement. There were other white flowers I didn't know. My ribbon didn't say what I requested.
★★★★
Reviewed By:
Hisham
Sep 27, 2023
thank you
Responded To By:

Sep 27, 2023
Thank you, Hisham!
★★★★
Reviewed By:
Jana Hayes
Sep 26, 2023
Flowers look fresh and pretty; however, the banner should have been placed at a diagonal so as to not chop the arrangement.
Responded To By:

Sep 27, 2023
Thank you, Jana!
★★★★
Reviewed By:
Donna Gordon
Sep 25, 2023
The flowers are beautiful, however, I wish the roses weren't already fully blossomed. Those will be dead before the end of the day. :( I do like getting pictures of the flowers before they are delivered.
★★★★
Reviewed By:
Bill Miller
Sep 25, 2023
Recipient loved it.
Responded To By:

Sep 27, 2023
Thank you, Bill!
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