McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 72761 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
62,075
|
85.31% |
| 4 Star ★★★★☆ |
4,629
|
6.36% |
| 3 Star ★★★☆☆ |
2,434
|
3.35% |
| 2 Star ★★☆☆☆ |
1,529
|
2.10% |
| 1 Star ★☆☆☆☆ |
2,094
|
2.88% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 5 star reviews. Show all reviews
Reviewed By:
Ralene Cavataio
Ralene Cavataio
Nov 2, 2024
Can we please make the larger one fuller, especially the sides, maybe more white roses and orange flowers. you can call me to pay extra
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Nov 2, 2024
Thank you for choosing McShan Florist for your floral needs. We appreciate your understanding that this was already out for delivery. In the future, if you call us, we can get to your request faster.
Reviewed By:
Kevin Emery
Kevin Emery
Nov 1, 2024
Awesome ty.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Nov 2, 2024
Thanks, Kevin, for the positive feedback!
Reviewed By:
Janice Price
Janice Price
Nov 1, 2024
I keep coming back because of the excellent job you guys do!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Nov 2, 2024
Janice, we truly appreciate your loyalty. We really love when our clients keep coming back to us, which clearly indicates that we're doing something right. Thank you for your patronage.
Reviewed By:
Shameka Young
Shameka Young
Nov 1, 2024
Love getting the photo! And plant looks great! Thank you!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Nov 2, 2024
Shameka, thank you for the review and we are happy that you like the plant. We are grateful for your patronage and hope you will visit us again soon.
Reviewed By:
Vanetta Green
Vanetta Green
Nov 1, 2024
Very Nice, ai Approve
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Nov 1, 2024
Vanetta, Thank you for your kind review! We value your patronage and hope you enjoyed your beautiful flowers.
Reviewed By:
Gfam
Gfam
Nov 1, 2024
My friend loved the arrangement! So beautiful and it arrived the day it was ordered. Excellent service!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Nov 1, 2024
This is a great review. We are happy to hear your friend loved the arrangement and that our service was excellent. We strive to provide quality arrangements and delivery on time every time.
Reviewed By:
Noel Templer
Noel Templer
Nov 1, 2024
Beautiful!! Thank you!!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Nov 1, 2024
Noel, thank you for your kind comments. We really appreciate your feedback.
Reviewed By:
Nancy Wilson
Nancy Wilson
Nov 1, 2024
Great service, beautiful floral arrangement.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Nov 1, 2024
I hope this message finds you well. Thank you for your kind words. We are appreciative of your business and look forward to your continued success. We would like to thank you for your support and hope to continue our business relationship for many years to come.
Reviewed By:
Terri Lumley
Terri Lumley
Nov 1, 2024
Very pretty... I selected McShan because I was referred by KHY- FM/ Metro Broadcasters (Joshua Jones). I am very pleased with McShan... I will use them again and recommend them to others... I am a Real Estate Broker in Tyler and this was for a Dallas client...
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Nov 1, 2024
Terri, I wanted to thank you for the wonderful review. We’re grateful that we got the opportunity to provide flowers for your Dallas clients and look forward to the chance to work with you again.
Reviewed By:
Laura Anders
Laura Anders
Nov 1, 2024
Beautiful! Like receiving the photo. McShan's has never disappointed. My go to florist for personal and business orders.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Nov 1, 2024
Thank you for your continued loyalty, Laura. It is a pleasure to serve you. We appreciate your patronage and look forward to seeing you again soon.
Reviewed By:
James Simmons
James Simmons
Nov 1, 2024
You "always" do a fantastic job
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Nov 1, 2024
Thank you, James, for your business, loyalty, and kind words. We truly appreciate your continued support.
Reviewed By:
Kealey Bullinger
Kealey Bullinger
Nov 1, 2024
Absolutely perfect!!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Nov 1, 2024
Kealey, thank you for the wonderful review. We are happy the flowers were perfect; we strive to provide beautiful, high-quality arrangements to our customers.
Reviewed By:
Jesse Windmiller
Jesse Windmiller
Nov 1, 2024
These flowers are beautiful. Thank you for creating them with such care. I wasn't expecting a photo but I did like getting one. If it is not too late can I get a photo when they are placed on the grave?
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Nov 1, 2024
Thank you for sharing your appreciation for our flowers and the photo we sent you. Unfortunately, we can't share a photo of the flowers being placed on the grave.
Reviewed By:
Alicia Johnson Smith
Alicia Johnson Smith
Oct 31, 2024
Love it
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Nov 1, 2024
Alicia, we are happy you love the flowers and appreciate your rating. We're proud to be in business and to offer you quality products and services. Thank you!
Reviewed By:
Brian Wilson
Brian Wilson
Oct 31, 2024
Thank you, it's beautiful!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Nov 1, 2024
We're happy to hear that you like the flowers, Brian. We hope they add a beautiful touch to your home or wherever you put them. We also hope they bring you happiness every day.
Reviewed By:
Allison St. Claire
Allison St. Claire
Oct 31, 2024
The family was very pleased. Thank you!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Oct 31, 2024
Thank you for providing us the opportunity to serve you. We’re happy to hear that the family was pleased with the flower arrangements.
Reviewed By:
Donna
Donna
Oct 31, 2024
The flowers were beautiful.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Oct 31, 2024
It gives us much joy and satisfaction knowing that you enjoyed the flowers that we were able to deliver to your loved one's service.
Reviewed By:
Minnie ellison
Minnie ellison
Oct 31, 2024
Yes
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Oct 31, 2024
Yes! We are so happy to hear that you liked our flower arrangement, Minnie. We hope your recipient likes it, too!
Reviewed By:
Joanna North
Joanna North
Oct 31, 2024
The arrangement looks very dark. I like getting a picture. Joanna North
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Oct 31, 2024
Joanna , we encourage you to reach out to our customer service team if the colors on your flower arrangement are not to your liking. Please know that our support team is always available to help.
Reviewed By:
Kelly Hassett
Kelly Hassett
Oct 31, 2024
To be honest I didnt want to rate you because the woman I poke to on the phone because my order on one email said the 28th and the second email said the 26th, so I had to call you, and she told me NOT TO GET SNOOTY!!!!!!!!!!!! She sounded drunk and was rude! But hte flowers look great!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Oct 31, 2024
I am sincerely sorry if one of my employees made any offensive comments to you. This is not acceptable, and I want to personally apologize on their behalf. I will certainly investigate this matter and make sure it doesn't happen again.
Reviewed By:
Deborah Burgess
Deborah Burgess
Oct 31, 2024
Absolutely top notched florist - beautiful arrangement smells lovely!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Oct 31, 2024
Dear Deborah, we received your kind review, and I wanted to say thank you. We are so happy that you are satisfied with our arrangement and that you think it looks and smells lovely.
Reviewed By:
sfuqua@llumc.org
sfuqua@llumc.org
Oct 31, 2024
Beautiful!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Oct 31, 2024
We appreciate your feedback and are happy to see you liked our flower arrangement.
Reviewed By:
Orethann Price
Orethann Price
Oct 31, 2024
This is simply beautiful! I really love seeing the plant/plants that are delivered.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Oct 31, 2024
Our sincerest thanks for your kind words about our plant! We are happy to share your appreciation.
Reviewed By:
Vanessa Baker
Vanessa Baker
Oct 30, 2024
The McShan Florist Team was AWESOME! Thank you for stepping up at a crucial moment.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Oct 31, 2024
On behalf of the team, we would like to thank you, Vanessa. Please feel free to reach out if you need any help in the future.
Reviewed By:
Timothy Coke
Timothy Coke
Oct 30, 2024
Y'all are the best!!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Oct 31, 2024
We appreciate your positive review Timothy. Your words mean a lot to us, and they help us improve our service and the products we deliver. We are so glad you like our service and products, and we are grateful you decided to share your experiences with us. We hope to have you again in the future!
