McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 75360 reviews | Star Rating: 4.7
| 5 Star ★★★★★ |
64,458
|
85.53% |
| 4 Star ★★★★☆ |
4,721
|
6.26% |
| 3 Star ★★★☆☆ |
2,481
|
3.29% |
| 2 Star ★★☆☆☆ |
1,568
|
2.08% |
| 1 Star ★☆☆☆☆ |
2,132
|
2.83% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 5 star reviews. Show all reviews
Reviewed By:
BB
BB
Dec 10, 2024
Very pleased!!!
Responded To By:
Dec 10, 2024
Thank you for the review. I'm very happy that you are pleased.
Reviewed By:
Carlos zamora
Carlos zamora
Dec 10, 2024
On time delivery
Responded To By:
Dec 10, 2024
Thank you for the review. I hope the planter box that you ordered was exactly what you were looking for.
Reviewed By:
Mary Ferguson
Mary Ferguson
Dec 10, 2024
The arrangement is beautiful. I know my sister will love it. Thank you for taking such care of my loved one in her time of grief. I appreciate you.
Responded To By:
Dec 10, 2024
Mary Ferguson, I am sorry for your loss. Thank you for being a valued customer. I am happy your sister appreciates the arrangement. May it bring joy in her time of grief.
Reviewed By:
Kim Rutkowski
Kim Rutkowski
Dec 10, 2024
Beautiful as ALWAYS ❤️
Responded To By:
Dec 10, 2024
Thank you, Kim, for the review. Most importantly, thank you for being a loyal customer! I appreciate the business and the kind words. We truly value your loyalty!
Reviewed By:
Beth Gober
Beth Gober
Dec 10, 2024
Thank you for the picture of the poinsettia you sent on behalf of my family. It is so nice to see what you ordered specifically for your recipient.
Responded To By:
Dec 10, 2024
Thanks for the 5-star review, Beth! We strive to provide our customers with the best arrangements, We hope you continue to visit our shop for all of your flower needs.
Reviewed By:
Vicki Lynn Cook
Vicki Lynn Cook
Dec 10, 2024
Not particularly...did not expect that white/green in it and not really crazy about a silver bow. Not a $95.00 arrangement in my opinion. I DO like seeing a picture -- and always rave about how y'all always do a great job. Maybe when I see it in person tomorrow, I'll see something different. Thanks....
Responded To By:
Dec 10, 2024
Hi Vicki, we’re sorry that you aren’t happy with your Jingle Bell Poinsettias and don’t think they are worth the cost. It can be difficult to make everyone happy, but it is important... More
Hi Vicki, we’re sorry that you aren’t happy with your Jingle Bell Poinsettias and don’t think they are worth the cost. It can be difficult to make everyone happy, but it is important to us that you are satisfied with your purchase. We’d be happy to help you with this and answer any questions you have, so please don’t hesitate to reach out!
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Reviewed By:
John Ellis
John Ellis
Dec 9, 2024
Great looking arrangement and great turnaround time!
Responded To By:
Dec 10, 2024
Thank you so much for the review, John. We strive to always provide excellent service and are happy to know that we met your expectations.
Reviewed By:
LINDA BANKSTON
LINDA BANKSTON
Dec 9, 2024
A beautiful plant . My brother loved it for Christmas decoration .Excellent service !
Responded To By:
Dec 10, 2024
Thanks for the review! I’m glad we delivered a beautiful plant to your brother’s home that he could use as a Christmas decoration. Hopefully, it helped to bring smiles to his face during the holiday season. Happy decorating!
Reviewed By:
Marcus Robin
Marcus Robin
Dec 9, 2024
Your team member Brianna was very professional and provided great service. She gave me several options to choose from when placing my order. I'm a McShan customer for life! Thanks for your assistance.
Responded To By:
Dec 9, 2024
I'm so happy to have this Marcus on our side. This is a really nice review for us, and I'm grateful to our employee. It's clear the reviewer really knew what they were looking for, and ... More
I'm so happy to have this Marcus on our side. This is a really nice review for us, and I'm grateful to our employee. It's clear the reviewer really knew what they were looking for, and we have a saleslady who was able to provide it. I'm grateful for their feedback and for the recognition of our team.
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Reviewed By:
Beverly Milton
Beverly Milton
Dec 9, 2024
Yes, this is a nice touch to receive a photo when the merchandise arrives.
Responded To By:
Dec 9, 2024
Thank you for using McShan Florist! We are thrilled you like the process we use when delivering flowers to you and your loved ones. We strive to ensure your recipient receives an impeccable experience... More
Thank you for using McShan Florist! We are thrilled you like the process we use when delivering flowers to you and your loved ones. We strive to ensure your recipient receives an impeccable experience from ordering to delivery. As a family business serving the community for over 75 years, we prioritize you in all we do.
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Reviewed By:
Gerald kearney
Gerald kearney
Dec 9, 2024
Excellent arrangement...colorful and full.
Responded To By:
Dec 9, 2024
Thank you for your nice review, Gerald! We're so glad you like the colorful arrangement. The flowers are full and definitely make a statement. We look forward to serving you again in the future.
Reviewed By:
Lynnete Duffek
Lynnete Duffek
Dec 9, 2024
Thank you so much for the photo. The flowers are beautiful.
Responded To By:
Dec 9, 2024
We are delighted that you like the flower arrangement. We take pride in providing only the freshest products and we're pleased that our commitment shows.
Reviewed By:
Michelle Cheney
Michelle Cheney
Dec 9, 2024
Beautiful arrangement. Thank you!
Responded To By:
Dec 9, 2024
Thank you for trusting McShan florist to make your special occasion memorable.
Reviewed By:
Marilyn Wofford
Marilyn Wofford
Dec 9, 2024
Excellent service, fresh products. Especially love the good communication. Thanks for sending me a photo of the actual plant my friend is receiving.
Responded To By:
Dec 9, 2024
Thank you for your 5-star review, Marilyn! We are so glad you like how we deliver flowers. Please send your flower delivery needs our way whenever you like!
Reviewed By:
Donna Lautenbach
Donna Lautenbach
Dec 9, 2024
The bouquet is beautiful.
Responded To By:
Dec 9, 2024
Thank you so much, Donna, for taking the time to provide feedback. Your comments mean a lot to us. We’re delighted that you like the arrangement and hope to see you again soon!
Reviewed By:
Becky Allen
Becky Allen
Dec 9, 2024
Thank you so much for sending the beautiful photo of the Christmas wreath. I live in another state so this is so nice being able to see what it looks like. Cynthia worked with me on the phone and was just fabulous! Thank you all so much.
Responded To By:
Dec 9, 2024
Thank you so much for your 5 star review! We are thrilled you liked how our process works and hope that you will call McShan Florist next time you need flowers.
Reviewed By:
sfuqua@llumc.org
sfuqua@llumc.org
Dec 9, 2024
Uplifting and pretty
Responded To By:
Dec 9, 2024
Thank you so much for your positive review. We very much appreciate the kind words and support!
Reviewed By:
Marilee
Marilee
Dec 9, 2024
Beautiful
Responded To By:
Dec 9, 2024
We are thrilled that you like our Christmas cactus, and we hope you will call us again soon.
Reviewed By:
Baddour
Baddour
Dec 9, 2024
Very pretty - like getting the photo
Responded To By:
Dec 9, 2024
Thank you for the 5-star rating and positive feedback. We appreciate your kind words and we’re thrilled you like getting the photo. We are committed to providing the best customer experience possible, and your feedback helps us do that. We look forward to helping you again.
Reviewed By:
Baddour
Baddour
Dec 9, 2024
Very pretty - like getting the photo
Responded To By:
Dec 9, 2024
Thank you again for the review. It's nice to know that my work is appreciated!
Reviewed By:
Carolyn Louise Hargrave
Carolyn Louise Hargrave
Dec 9, 2024
Doris, a sweet lady who used to work for me, loved the beautiful Christmas arrangement which you took to Baylor hospital for her. She had never received flowers in her life! The customer service ladies who helped me were so professional, kind and patient! I enjoyed talking to them! My only wish is that since I didn't go with the least expensive arrangement, I had hoped there would be a few of my favorite flowers - roses - in the arrangement! So I was a little sad about that. Still, what you made for Doris was absolutely gorgeous and she is still enjoying it. Also, I want Mr. Bruce McShan to know that over 60 years ago I asked his father, Mr. Lee McShan, to help the Robert T. Hill Jr. Hi cheerleaders pay for their megaphones. I was terrified to talk to him in person, but my mom made me! :) Mr. McShan patiently listened to me and said he would help. (Yay!) I think it worked out for both of us - we had our fun megaphones with our names on them (!) and McShan Florist put their name on them, too, for a little advertising. Bruce, I'm still grateful for your father's kindness. I'll be calling you again. You really are the best in Dallas! Thank you so very much! Merry Christmas! - Carolyn
Reviewed By:
Morgan
Morgan
Dec 9, 2024
Looks great 😊
Reviewed By:
Richard Allen Rhodes
Richard Allen Rhodes
Dec 9, 2024
She absolutely love the flowers and the arrangement!!!
Reviewed By:
Jani
Jani
Dec 8, 2024
Thank you for delivering my sisters flowers for her birthday. I'm from California, Ordered the night before and delivered my order the very next morning. Fast and convenient. Thank you for the beautiful flowers. She loved them. 🙏🏻
Reviewed By:
Edward Griffin
Edward Griffin
Dec 8, 2024
Great job flowers were 🌹 lovely.
