McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 76145 reviews | Star Rating: 4.7
| 5 Star ★★★★★ |
65,178
|
85.60% |
| 4 Star ★★★★☆ |
4,748
|
6.24% |
| 3 Star ★★★☆☆ |
2,496
|
3.28% |
| 2 Star ★★☆☆☆ |
1,577
|
2.07% |
| 1 Star ★☆☆☆☆ |
2,146
|
2.82% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 5 star reviews. Show all reviews
Reviewed By:
Keith
Keith
Feb 9, 2026
Yes
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Feb 9, 2026
Thank you for the 5-star review!
Reviewed By:
John
John
Feb 9, 2026
Thanks.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Feb 9, 2026
Thank you for the wonderful review!
Reviewed By:
Vicki
Vicki
Feb 9, 2026
They are absolutely adorable. Thanks for your great customer service.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Feb 9, 2026
We strive to have excellent customer service in every aspect of our business. We appreciate you for letting us make it right for you. Thank you!
Reviewed By:
Pam Cook Stevens
Pam Cook Stevens
Feb 9, 2026
They are beautiful I am really enjoying them. The spray is also beautiful Thank you
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Feb 9, 2026
Thank you for your amazing review! We are so pleased to hear that you are enjoying the beautiful arrangements.
Reviewed By:
Swati Joshi
Swati Joshi
Feb 9, 2026
The bouquet is gorgeous. I really appreciated the delivery person calling me to check where they could leave the bouquet.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Feb 9, 2026
Thank you for acknowledging our wonderful delivery driver. We are thrilled to hear that you had a great delivery experience with us and you love your beautiful arrangement!
Reviewed By:
Donna Richardson
Donna Richardson
Feb 9, 2026
Lovely! Thanks, McShan!!!
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Feb 9, 2026
Thank you!!
Reviewed By:
Laurie Jennings
Laurie Jennings
Feb 9, 2026
The African violets are beautiful !
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Feb 9, 2026
Thank you so much! So happy to hear that you are pleased with your order.
Reviewed By:
Tammy Langan
Tammy Langan
Feb 9, 2026
Beautiful 😍
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Feb 9, 2026
Thank you!
Reviewed By:
Ann Moore
Ann Moore
Feb 9, 2026
It looks beautiful
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Feb 9, 2026
Thank you for the 5-star review!
Reviewed By:
David Harwood
David Harwood
Feb 9, 2026
100% pleased as is the recipient, Ham. I have NEVER been less than thrilled by the arrangements MccShan's does for me.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Feb 9, 2026
Thank you so much! We appreciate your 5-star review and are so glad both you and the recipient love this beautiful arrangement.
Reviewed By:
Marilyn Sutton
Marilyn Sutton
Feb 9, 2026
It was absolutely beautiful.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Feb 9, 2026
Thank you! We are so happy to hear that you are pleased with your order!
Reviewed By:
Gail Slaten
Gail Slaten
Feb 8, 2026
I love it. Thanks for finding the cowboy hat. We were all impressed with it.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Feb 9, 2026
We absolutely love making customized arrangements for our customers. Thank you for choosing us to create this amazing spray for you!
Reviewed By:
Linda Bommarito
Linda Bommarito
Feb 8, 2026
I have received several orders from McShan and they have all been beautiful!
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Feb 9, 2026
Thank you so much for your kind words, it means the world to us!
Reviewed By:
Casa View Assembly of God - Elaine
Casa View Assembly of God - Elaine
Feb 8, 2026
The actual plant I chose and carried to your service desk when I ordered was a fuller plant than the one I saw at the funeral home. I make the effort to come and personally choose the plant as a I am visual person. If the plant the sales associate and I were looking at when I was there was not going to be the one to be sent, I would have liked to have been told that. Thanks for your service to us for these many years!
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Feb 9, 2026
We sincerely apologize that the plant was not as full as the one you chose in store. We are currently looking into this for you. Our customer service team will give you a call shortly. Thank you!
Reviewed By:
Arizbeth Gonzalez
Arizbeth Gonzalez
Feb 8, 2026
My husband been using your florist business for years, we are celebrating 20th anniversary today ,Since we meet 2002 few months later, I received roses for Valentine's Day. You guys are part of our beautiful story, I Love my husband and I love roses from McShan Florist.Thank you!
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Feb 9, 2026
Thank you so much for choosing us to be your go to florist for several years. We are honored to be part of your beautiful story! We appreciate you and happy anniversary to you guys!
Reviewed By:
Christina
Christina
Feb 8, 2026
They were kind and helpful and helped me with a last minute order. The arrangement was beautiful and arrived on time. I appreciated getting a photo before it was delivered.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Feb 9, 2026
Thank you so much for your kind words. It was our pleasure to help create a beautiful wreath for you!
Reviewed By:
Mickey
Mickey
Feb 7, 2026
Lovely flowers. 😁
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Feb 7, 2026
Thank you for the 5-star rating!
Reviewed By:
Liz B
Liz B
Feb 7, 2026
The flowers were excellent. Very happy with the choice ☺️
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Feb 7, 2026
Thank you so much! We are so happy to hear that you love your order.
Reviewed By:
Lynda Nygren
Lynda Nygren
Feb 7, 2026
Right she is quite pleased. Thank you for coming through Much prefer going directly thru y'all Rather than going through 1/800-flowers
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Feb 7, 2026
Thank you for speaking with us and allowing us to make this right for you! If you have any further questions or concerns please feel free to reach out to us at 214-324-2481.
Reviewed By:
Deborah Crosby
Deborah Crosby
Feb 7, 2026
Very appreciative of the driver calling before leaving the flowers. I was real close so I was able to ensure they were safely brought in.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Feb 7, 2026
We strive for excellent customer service in every aspect of our business. Thank you for acknowledging our wonderful delivery driver!
Reviewed By:
Helen Robinson
Helen Robinson
Feb 7, 2026
The Peace Lily is very pretty. McShan Florist does a great job, and I want to thank you!
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Feb 7, 2026
Thank you so much for your kind words. We appreciate you!
Reviewed By:
Jessica Mendoza
Jessica Mendoza
Feb 7, 2026
That's perfect!!!! 😊
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Feb 7, 2026
Thank you!!
Reviewed By:
JUANITA WICKWARE
JUANITA WICKWARE
Feb 7, 2026
It's beautiful!!! I love it.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Feb 7, 2026
We are so thrilled to hear that you love the beautiful plant. Thank you so the wonderful review!
Reviewed By:
Ashley Madden
Ashley Madden
Feb 7, 2026
Love!!
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Feb 7, 2026
We appreciate you! Thank you!
Reviewed By:
Lynda Nygren
Lynda Nygren
Feb 7, 2026
Sickly. No beautiful flowers A total disappointment and embarrassment When I requested a blooming living valentines gift to bring warmth to my widowed sister what was sent is not worthy of a 40+years loyalty to this company. I called directly to mcshans instead of 1-800 flowers. -star
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Feb 7, 2026
Hello, we sincerely apologize that the arrangement wasn't what you were expecting. I have reached out to our customer service department and they will give you a call shortly. If you have any further questions or concerns please feel free to give us a call at 214-324-2481. Thank you.
