McShan Florist, Dallas, TX - Customer Flower Reviews

10311 Garland Road
Dallas, TX 75218
+1 (214) 324-2481
www.mcshanflorist.com

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Total reviews: 71286 reviews | Star Rating: 4.69
5 Star ★★★★★
 
 
60,717
85.17%
4 Star ★★★★
 
 
4,582
6.43%
3 Star ★★★☆☆
 
 
2,400
3.37%
2 Star ★★☆☆☆
 
 
1,515
2.13%
1 Star ☆☆☆☆
 
 
2,072
2.91%
Real Customers, Real Reviews

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

★★★★★
Reviewed By:
Jeanne Nowaczewski
May 13, 2025
Great Bouquet!
Responded To By:
Tracy Mayes / Manager
May 13, 2025
Thank you Jeanne for your positive feedback. We strive to create beautiful bouquets with quality blooms.
★★★★★
Reviewed By:
Becky Barnes
May 13, 2025
I like getting a photo, that's nice. But it looks different from the picture on your website. I thought the pot would be white. Also, in the website picture you can't see the stems of the flowers which makes it look more full.
Responded To By:
Tracy Mayes / Manager
May 13, 2025
Dear Becky,
We apologize that your bouquet is not in the white container that you were expecting. One of our customer service representatives will contact you to discuss.
★★★★★
Reviewed By:
LHBC. Pam Cornstubble
May 13, 2025
Beautiful as always. I love this feature that I can see what's being delivered
Responded To By:
Tracy Mayes / Manager
May 13, 2025
Thanks for the 5-star rating! Your feedback helps us keep improving, and we're thrilled you had such a positive experience with McShan’s.
★★★★★
Reviewed By:
Sharon S
May 13, 2025
I am an educator. Each year I send several educators flowers to let them know how much they are appreciated. I try to always remember everyone, no matter how small or how large their job is, for me it is important. Each year McShan Florist accepts that challenge and sends beautiful flowers to the recipients. This year I sent flowers to 5 teachers and the cafeteria staff. Why did I send flowers to the cafeteria staff? Because they feed our students. I want them to know their job is important and appreciated. I want to "Thank" Mr Bruce McShan and his team for helping me do this. It takes a whole village to raise a child. Everyone loved the flowers. For the cafeteria ladies, they said it was the first time they had been sent flowers and were very appreciative.
Responded To By:
Tracy Mayes / Manager
May 13, 2025
Thank you, Sharon. It's great to hear that you were happy with your recent purchase. We truly appreciate your positive review, and we're glad you enjoyed the flowers. It's our mission t... More
Thank you, Sharon. It's great to hear that you were happy with your recent purchase. We truly appreciate your positive review, and we're glad you enjoyed the flowers. It's our mission to ensure that all our customers receive a product they can be happy with, so that really makes us feel good. We hope you'll continue to work with us as your one-stop shop for all your flower needs.
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★★★★★
Reviewed By:
Brittany Carter
May 12, 2025
The flowers were very well done, but the cookies were stale. It was apparent that they had not been freshly baked and were not edible.
Responded To By:
Tracy Mayes / Manager
May 13, 2025
We apologize that you had to deal with stale cookies. It was certainly not our intention. Our apologies, and if you will give us a call, we are more than happy to resolve the matter to your complete satisfaction.
★★★★★
Reviewed By:
Mike Gable
May 12, 2025
One of your best arrangements! Added greenery and shape of the arrangement very attractive. Only negitive: roses were opened when delivered. Mothers Day they looked a little tired. Changed water but leaves are falling. Again, beautiful. Probably not going to last long.
Responded To By:
Tracy Mayes / Manager
May 13, 2025
Thank you Mike we appreciate the nice recview
★★★★★
Reviewed By:
Loretta
May 12, 2025
Great bouquet. It is really pretty.
Responded To By:
Tracy Mayes / Manager
May 13, 2025
Thank you for your kind review, Loretta. We're glad you liked our flowers and service. Your feedback helps us improve.
★★★★★
Reviewed By:
Winifret Cox
May 12, 2025
Absolutely beautiful! THANK YOU!
Responded To By:
Tracy Mayes / Manager
May 13, 2025
Thank you so much for taking the time to leave a review on our service. We are honored that you rated our company 5 stars.
★★★★★
Reviewed By:
Mary
May 12, 2025
Gorgeous flowers and great delivery! In Dallas I call only McShan Florist and have done so for many years.
Responded To By:
Tracy Mayes / Manager
May 13, 2025
Thank you, Mary, for your kind words and five-star rating. We always strive to deliver on our promise of excellence, and we're so happy to know we exceeded expectations.
★★★★★
Reviewed By:
Rodolfo Arellano
May 12, 2025
Yes this one is so much better thank you
Responded To By:
Tracy Mayes / Manager
May 12, 2025
Perfect, Thank you for letting us know, I appreciate the update.
★★★★★
Reviewed By:
Evonne rabon
May 12, 2025
excellent
Responded To By:
Tracy Mayes / Manager
May 12, 2025
Thank you Evonne rabon for the 5-star review. We are so pleased to hear that you thought our service was excellent and hope we can continue to serve you in the future.
★★★★★
Reviewed By:
Shirley…
May 12, 2025
Very beautiful breathtaking I will give five stars +1
Responded To By:
Tracy Mayes / Manager
May 12, 2025
Thank you Shirley! We really appreciate your review.
★★★★
Reviewed By:
Rodolfo Arellano
May 12, 2025
Requested Lilly flowers with the roses and I paid extra money for it in the picture it doesn't look like I'll see any flowers in there
Responded To By:
Tracy Mayes / Manager
May 12, 2025
We apologize for the mistake. One of our customer service representatives will give you a call to discuss this further. Thank you for your understanding.
★★★★★
Reviewed By:
Hella Mayberry
May 12, 2025
Very Pleased with plant.
Responded To By:
Tracy Mayes / Manager
May 12, 2025
I really appreciate you taking the time to post a five-star review for me. I do my best to respond with an enthusiastic "thank you."
★★★★★
Reviewed By:
Robert B. Hurtado
May 12, 2025
As always, you provide the very best and beautiful flower arrangements. This is why I am always a return customer of yours. Five Stars!!
Responded To By:
Tracy Mayes / Manager
May 12, 2025
Thank you so much for the 5 star review, Robert. We appreciate you being a loyal customer!
★★★★★
Reviewed By:
Richard Prince
May 12, 2025
Your getting 5 stars, only because 10 is not an option. The sales lady was absolutely fantastic! I odered the arrangement for my daughter in honor of teachers appreciation at the last moment. I asked her if it was possible to have them delivered before 2:00pm. Due to mothers day orders for Sunday, she said she'd do her best. Well the arrangement was delivered before 11:00am!! Not only did she make my day, she made my daughter's day as well. I will not even consider ordering from anyone else going forward. Thank you so much!! 💓
Responded To By:
Tracy Mayes / Manager
May 12, 2025
Richard we really appreciate the nice review and 5-star rating for our flowers! We are very proud of our selection of the best flowers, so we thank you for your feedback. Our customers are extremely i... More
Richard we really appreciate the nice review and 5-star rating for our flowers! We are very proud of our selection of the best flowers, so we thank you for your feedback. Our customers are extremely important to us. Thank you for being such a fantastic customer and we look forward to serving you again soon!
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★★★★★
Reviewed By:
Wayne Brown
May 12, 2025
Outstanding‼️
Responded To By:
Tracy Mayes / Manager
May 12, 2025
Thank you, Wayne, for the 5-star review.
★★★★★
Reviewed By:
Candace Ramsay
May 12, 2025
It was beautiful!
Responded To By:
Tracy Mayes / Manager
May 12, 2025
Thank you so much for the 5-star review, Candace! We really appreciate it. It's great that you like the beauty that our flower shop offers. Keep the positive vibes coming and we'll keep making sure you leave smiling each time.
★★★★★
Reviewed By:
Emily
May 12, 2025
My mom loved the flowers!
Responded To By:
Tracy Mayes / Manager
May 12, 2025
We are happy to hear your Mother loved the flowers, Emily.
★★★★★
Reviewed By:
Judy
May 12, 2025
I like receiving a photo; however, I'm a bit disappointed of the size after seeing what I could have gotten from other places for less price. Since you are an approved vendor, we don't have a choice, but I would hope your prices would be comparable to others.
Responded To By:
Tracy Mayes / Manager
May 12, 2025
I'm sorry that you are unhappy with the arrangement. I understand you're disappointed by the size for the price, but I assure you that it is a nice size. The picture does not show this well. If you're unhappy, you can give us a call, and we'll be happy to help you.
★★★★★
Reviewed By:
Demetria Blue
May 12, 2025
Ordered the arrangement blindly with no picture. It was gorgeous!! Thank you again.
Responded To By:
Tracy Mayes / Manager
May 12, 2025
You are very welcome! I hope you liked the arrangement. Thanks for the positive review.
★★★★★
Reviewed By:
Slim
May 12, 2025
Amazing service. Amazing flowers. Amazing delivery. They send you photos of what they are sending. McShan is one of the best I've dealt with and I've dealt with A LOT!
Responded To By:
Tracy Mayes / Manager
May 12, 2025
Slim, I’ve seen this review from you, and I appreciate you liking us and the flowers! We appreciate your business.
★★★★★
Reviewed By:
Gertie Chatman
May 12, 2025
The flowers are just beautiful!! I'm totally satisfied! Will continue doing business with you!
Responded To By:
Tracy Mayes / Manager
May 12, 2025
Thanks for the 5 stars, Gertie! Glad you're totally satisfied! You keep doing business with us, and we'll keep doing business with you.
★★★★★
Reviewed By:
Kay
May 12, 2025
I've been using McShan for many years because they consistently make gorgeous arrangements. I'm always very impressed & pleased with their service.
Responded To By:
Tracy Mayes / Manager
May 12, 2025
Thank you, Kay, for being a loyal customer and leaving us a five-star rating!
★★★★★
Reviewed By:
Chet Beyer
May 12, 2025
Always great
Responded To By:
Tracy Mayes / Manager
May 12, 2025
Dear Chet,

Thank you for being a return customer, we appreciate your loyalty. We know that there are a lot of other florists around, so we want to thank you for choosing to come back to McShan. We look forward to helping you make more people smile in the future.
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