McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 71226 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
60,663
|
85.17% |
| 4 Star ★★★★☆ |
4,581
|
6.43% |
| 3 Star ★★★☆☆ |
2,397
|
3.37% |
| 2 Star ★★☆☆☆ |
1,514
|
2.13% |
| 1 Star ★☆☆☆☆ |
2,071
|
2.91% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Reviewed By:
Mary Summerville
Mary Summerville
Apr 18, 2025
Thank you it looks great
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 18, 2025
McShan florist would like to thank you for the 5-star review Mary. We do appreciate it.
Reviewed By:
Mitchell Owen
Mitchell Owen
Apr 18, 2025
The flowers were everything I have come to expect from Mcshans.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 18, 2025
Hello Mitchell,
Thank you for the review. We hope you are completely satisfied with the roses. If not, please contact us at 214-324-2481.
Thank you for the review. We hope you are completely satisfied with the roses. If not, please contact us at 214-324-2481.
Reviewed By:
Nancy
Nancy
Apr 17, 2025
Flower arrangement was beautiful
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 18, 2025
Thank you Nancy for the 5 star review! We truly appreciate your kind words. We will be sure to pass them along to our amazing staff. Thank you so much, we are glad you are happy with our services.
Reviewed By:
Robert Sands
Robert Sands
Apr 17, 2025
Very nice.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 18, 2025
Thank you Robert for your order. If you are not completely satisfied with your purchase, please feel free to give us a call to discuss your options and resolve the problem. We are always happy to help.
Reviewed By:
SONIA VILLANUEVA
SONIA VILLANUEVA
Apr 17, 2025
beautiful
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 17, 2025
Thank you Sonia for the 5-star review. We are so happy that you are pleased with our flowers! We appreciate your kind words!
Reviewed By:
Becky Encinia
Becky Encinia
Apr 17, 2025
Beautiful arrangement as McShan's always provides!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 17, 2025
Thank you, Becky Encinia, for the 5-star review! We are happy you like the beautiful arrangement that we prepared for you.
Reviewed By:
Angie Fierro
Angie Fierro
Apr 17, 2025
Uplifting & beautiful!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 17, 2025
Thank you Angie for your five-star review! The "Uplifting and Beautiful" arrangement is designed to brighten any day. It also says you're a "Lovely person!"
Reviewed By:
Mark Harrington
Mark Harrington
Apr 17, 2025
Thank you McShan for the great job you did with our order. Excellent customer service! The recipient was incredibly happy.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 17, 2025
Thank you, Mark, for the 5-star review and your kind words! We value your feedback.
Reviewed By:
John Phillips
John Phillips
Apr 17, 2025
Yes, I liked the order. Yes, I like getting a photo of the item sent
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 17, 2025
Dear John, thank you for your five-star review! The recipient was incredibly happy, so I'm happy to hear that you were as well. I'm very glad you liked the flowers.
Reviewed By:
Betty Bartos
Betty Bartos
Apr 17, 2025
The flowers are always beautiful and healthy. Their customer service is top notch.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 17, 2025
Thanks, Betty, for the kind words and the 5-star rating. We're so glad you enjoyed the flowers! Our team at McShan's has a particular knack for creating beautiful arrangements. We also striv... More
Thanks, Betty, for the kind words and the 5-star rating. We're so glad you enjoyed the flowers! Our team at McShan's has a particular knack for creating beautiful arrangements. We also strive to offer the best customer service possible. So thanks again for your compliments. We truly appreciate them and the votes of confidence in our services.
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Reviewed By:
Lorretta Brown
Lorretta Brown
Apr 17, 2025
Always a win! If there has to be a substitute on vases the choice is usually compatible.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 17, 2025
Thank you, Loretta. We strive to make sure that when a vase substitution is needed, we substitute with one that is compatible. Your compliments make us feel appreciated, and we'll continue to give your orders our best attention.
Reviewed By:
Awesome
Awesome
Apr 17, 2025
So Beautiful, this will brighten the family day
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 17, 2025
Thank you so much for the 5-star review! We strive to create beautiful flower arrangements and we are so glad you enjoy them as much as you do. Thanks again for your feedback and your support.
Reviewed By:
Jessie
Jessie
Apr 17, 2025
Absolutely beautiful. Thank you so much. She will love it.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 17, 2025
Thank you, Jessie, for the 5-star review! We appreciate you taking the time to write such a nice comment. We are so happy to hear that she will love the planter. We aim to please our customers and it makes us feel good to know that we did. We hope you will continue to shop with us!
Reviewed By:
Carla Proctor
Carla Proctor
Apr 17, 2025
Beautiful and thank you for your great customer service!!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 17, 2025
Thank you Carla Proctor for the 5 star review. You are the best!
Reviewed By:
Mike Haskins
Mike Haskins
Apr 16, 2025
Fast service, beautiful flowers.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 17, 2025
Thank you Mike Haskins for your kind review! We do strive for excellence and hope you will continue to call McShan Florist to satisfy all your floral needs.
Reviewed By:
Diana Lanier
Diana Lanier
Apr 16, 2025
My cousin (the recipient) is pleased and so am I. Kimberly and staff were able to duplicate the arrangement very closely to the advertised photo. A bonus was they were able to complete the arrangement and get it delivered so promptly. I very much appreciated the photo of the arrangement.. Thank you.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 16, 2025
Diana, thank you for taking the time to leave a review and kind words for us, We really appreciate you telling us that you and your cousin like the arrangement. It means so much to us that we made you happy.
Reviewed By:
Ann Steward
Ann Steward
Apr 16, 2025
Very nice arrangement
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 16, 2025
Ann, thank you for the 5-star review. We appreciate you taking the time to review your recent purchase. Please let us know if we can help you with anything else.
Reviewed By:
Living Hope Baptist Church
Living Hope Baptist Church
Apr 16, 2025
Pretty as always
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 16, 2025
Thank you for the 5 star review, Ann Steward. We strive to make sure that all of our customers get beautiful arrangements that they are satisfied with. Thank you for coming to us.
Reviewed By:
DJ Gonzales
DJ Gonzales
Apr 16, 2025
A beautiful arrangement. Thank you!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 16, 2025
Thank you so much for the 5 star review. We are so glad you were happy with your experience. It's always encouraging to know that we are doing a good job, and it means a lot to know that you're satisfied with our services.
Reviewed By:
Ronna Whalen
Ronna Whalen
Apr 16, 2025
Flowers and casket spray for my mother's service were beautiful. Thank you.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 16, 2025
Dear Ronna,
We want to thank you for entrusting McShan Florist to create such beautiful arrangements for your mother's service. We know what a difficult time this has been for you, and we appreciate that you chose our shop to help.
We want to thank you for entrusting McShan Florist to create such beautiful arrangements for your mother's service. We know what a difficult time this has been for you, and we appreciate that you chose our shop to help.
Reviewed By:
Doris Hubbard
Doris Hubbard
Apr 16, 2025
Thought lily would be larger.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 16, 2025
Doris, we apologize if you’re not pleased with the size of the Easter Lily that was delivered. We do strive to provide the highest quality flowers and arrange the floral arrangements as requested by the customer. Give us a call if we can help make this service any better. Thank you.
Reviewed By:
Saintsville COGIC
Saintsville COGIC
Apr 16, 2025
Timely delivery, order as requested.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 16, 2025
Thank you, for being a loyal customer to McShan Florist.
Reviewed By:
Kara Morton
Kara Morton
Apr 16, 2025
Thank you Tracy. The bow adds a little something extra. Much prettier. *smile*
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 16, 2025
Kara, thank you so much for your kind words. Your comment is very encouraging. I would be happy to provide any help that I can. All of us here at McShan's Florist value your business. I'm looking forward to helping you again soon!
Reviewed By:
Sally
Sally
Apr 16, 2025
McShan Florist always does a lovely job. I live 2,000 miles away. So knowing I can count on them to create a lovely and appropriate floral arrangement, following what I had requested, and to deliver it when promised, is tremendous. I am grateful to the McShan staff for their excellent work. Receiving a photo of the arrangement was an unexpected bonus.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 16, 2025
Sally, thanks so much for your appreciation of our services. We are really proud of what we do. We strive for excellence, and we are always working to get better. We appreciate your business, and we hope to serve you again soon.
Reviewed By:
Marion Wilner
Marion Wilner
Apr 16, 2025
really like getting the photo. arrangement was very tight. would have liked some looser and freer greens or flowers.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 16, 2025
Marion, thank you for the review. If you're not happy with the arrangement, please give us a call. We are always happy to help.
