McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 71143 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
60,589
|
85.17% |
| 4 Star ★★★★☆ |
4,579
|
6.44% |
| 3 Star ★★★☆☆ |
2,394
|
3.37% |
| 2 Star ★★☆☆☆ |
1,513
|
2.13% |
| 1 Star ★☆☆☆☆ |
2,068
|
2.91% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Reviewed By:
Laura Ballard
Laura Ballard
Apr 1, 2025
So thrilled to have had my order perfectly fulfilled. I have tried to order this same arrangement from other florists around Texas and this was the first time it was done exactly as ordered. Many thanks!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 1, 2025
Laura Ballard, I wanted to thank you for the nice review. We really strive for excellence in everything we do. We are glad that you were thrilled with your order and that we were able to perfectly ful... More
Laura Ballard, I wanted to thank you for the nice review. We really strive for excellence in everything we do. We are glad that you were thrilled with your order and that we were able to perfectly fulfill it. We know how much you love getting just the right flowers, and we’re so happy we could help!
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Reviewed By:
Clara Jones/Turner Alumni
Clara Jones/Turner Alumni
Apr 1, 2025
You were very professional will use you again!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 1, 2025
Thanks so much for the great review, Clara! We are glad we were able to help, and we really appreciate you calling us professional. You're a very important client, and we look forward to serving you again in the future!
Reviewed By:
Drilltec Technologies Corporation
Drilltec Technologies Corporation
Apr 1, 2025
We ordered this beautiful flower arrangement from Houston, Texas off the website. Most of the time when you pick from a picture you never get what they advertise but this florist was on point! They delivered just what we ordered! Everyone loved the arrangement and was very happy! Thank you McShan Florist! You did Awesome!!!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 1, 2025
Thank you for the wonderful review and for the 5 stars. We strive for excellence here at McShan Florist, so we hope you will continue to use our services in the future.
Reviewed By:
Mickey Danter
Mickey Danter
Apr 1, 2025
Thank you for the photo. I knew they would look great. You have great employees and do great work !
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 1, 2025
Mickey Danter, thank you for your review, and thank you for recognizing our great employees! We are fortunate to have them on our team, and they work hard to provide great work.
Reviewed By:
JoAnne Smith
JoAnne Smith
Apr 1, 2025
Beautiful
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 1, 2025
Thank you JoAnne. We really appreciate your review.
Reviewed By:
Marsha Dunaway
Marsha Dunaway
Apr 1, 2025
Beautiful arrangement!!!!!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 1, 2025
Thank you, Marsha Dunaway. We appreciate your review and 5 stars!
Reviewed By:
Tracy Perry
Tracy Perry
Apr 1, 2025
Very Nice
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 1, 2025
Thank you, Tracy Perry, for the 5-star review.
Reviewed By:
Debbie
Debbie
Apr 1, 2025
very nice
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 1, 2025
Thank you, Debbie, for this lovely 5-star review, and for all your business.
Reviewed By:
Paula Dangler
Paula Dangler
Apr 1, 2025
The flag easel for my husband's service was absolutely beautiful.
Reviewed By:
Margie Stanley
Margie Stanley
Apr 1, 2025
The sales staff were very helpful, professional and courteous.
Reviewed By:
Carol Solomon
Carol Solomon
Mar 31, 2025
Beautiful arrangement.
Reviewed By:
Tamika Anderson
Tamika Anderson
Mar 31, 2025
Nice plant, delivered on time thank you
Reviewed By:
Natasha
Natasha
Mar 31, 2025
I ordered the flowers from New Zealand and it was so easy to sort. Love the arrangement and it was greatly received. Thanks
Reviewed By:
Lisa White
Lisa White
Mar 31, 2025
The flowers were absolutely stunning just like the picture. Delivered on time. I have used McShan's before and I always am happy with the results. Thank you.
Reviewed By:
Bert Bryan
Bert Bryan
Mar 31, 2025
Beautiful! Great service :)
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Mar 31, 2025
Thank you for the wonderful feedback!
We're delighted to hear you had a positive experience and hope to see you again soon.
We're delighted to hear you had a positive experience and hope to see you again soon.
Reviewed By:
Serra
Serra
Mar 31, 2025
I ordered online and when I called the store directly, received very patient and polite service by the woman over the phone. I love that they send you updates and a picture of the delivery items! It's helpful when ordering for someone out of state. Great experience for all :)
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Mar 31, 2025
Thank you for the wonderful feedback!
We're delighted to hear you had a positive experience and hope to see you again soon.
We're delighted to hear you had a positive experience and hope to see you again soon.
Reviewed By:
Cindy Bush
Cindy Bush
Mar 31, 2025
Beautiful arrangement and prompt delivery. Made a hard day a little easier for our family and we thank you.
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Mar 31, 2025
Cindy, we are so sorry for your loss.
We thank you for letting us make things a little easier for you during this difficult time. We appreciate your business and look forward to serving you soon.
We thank you for letting us make things a little easier for you during this difficult time. We appreciate your business and look forward to serving you soon.
Reviewed By:
Kathy Hubbard
Kathy Hubbard
Mar 31, 2025
Beautiful arrangement for my twin sister on our birthday. She loved it. Thank you so much for always doing a beautiful job and delivering beautiful arrangements.
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Mar 31, 2025
Kathy Happy Birthday!!
Thank you for letting us be a part of this special day for you and your twin sister! We look forward to serving you again soon!
Thank you for letting us be a part of this special day for you and your twin sister! We look forward to serving you again soon!
Reviewed By:
Dietra Moran
Dietra Moran
Mar 31, 2025
Thank You McShan! I needed a same-day delivery and you all did not disappoint! As a first-time customer, I was super impressed with the professionalism all the way up to the delivery! Thank You again! 😀
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Mar 31, 2025
Thank you, Dietra, for the 5-star review!
We're so glad you enjoyed your experience with us and appreciate your feedback. We look forward to serving you again soon.
We're so glad you enjoyed your experience with us and appreciate your feedback. We look forward to serving you again soon.
Reviewed By:
Doris A Rich
Doris A Rich
Mar 31, 2025
The arrangement is beautiful and I really like getting the photo.
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Mar 31, 2025
Doris,
we greatly appreciate your 5 star review!
Thank you for trusting us with your order, we really look forward to helping you with other orders in the future.
Thank you.
we greatly appreciate your 5 star review!
Thank you for trusting us with your order, we really look forward to helping you with other orders in the future.
Thank you.
Reviewed By:
Victoria Mccartney
Victoria Mccartney
Mar 31, 2025
This is not the arrangement shown in the picture when ordering
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Mar 31, 2025
On behalf of McShan Florist,
I apologize the arrangement did not meet your expectations, looks like we have taken care of this and will be sending an updated picture. Thank you so much for brin... More
I apologize the arrangement did not meet your expectations, looks like we have taken care of this and will be sending an updated picture. Thank you so much for brin... More
On behalf of McShan Florist,
I apologize the arrangement did not meet your expectations, looks like we have taken care of this and will be sending an updated picture. Thank you so much for bringing this to our attention! If there's any more questions or concerns please contact our customer service team at 214-324-2481.
Thank you Victoria.
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I apologize the arrangement did not meet your expectations, looks like we have taken care of this and will be sending an updated picture. Thank you so much for bringing this to our attention! If there's any more questions or concerns please contact our customer service team at 214-324-2481.
Thank you Victoria.
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Reviewed By:
Neisha Toyen
Neisha Toyen
Mar 31, 2025
Highly recommend McShan Florist. I called from out of state to send flowers to someone but wanted a custom bouquet. Brianna was extremely helpful and went above and beyond to make sure it was exactly what I needed. I was also pleasantly surprised when they sent me a picture of the bouquet right before delivery. A+ customer service.
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Mar 31, 2025
We're so happy to hear you enjoyed the service and recognized one of our team members! We look forward to serving you again soon.
Thank you for the 5-star review, Neisha!
Thank you for the 5-star review, Neisha!
Reviewed By:
Regina Cummings
Regina Cummings
Mar 31, 2025
Beautiful!! This is exactly what I wanted. Outstanding customer service. Very very helpful.
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Mar 31, 2025
Regina,
We're thrilled to hear you had such a great experience!
Thanks for the 5-star review and for choosing us.
We're thrilled to hear you had such a great experience!
Thanks for the 5-star review and for choosing us.
Reviewed By:
Brbara Aguilar
Brbara Aguilar
Mar 31, 2025
Good morning. I love the picture and yes, I do like getting a photo of the flower. Great job! Thank you very much for making this happen
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Mar 31, 2025
Thank you for your kind words, Barbara! We're so glad you enjoyed your experience with us. We look forward to serving you again
Reviewed By:
Marilyn Engels
Marilyn Engels
Mar 31, 2025
Beautiful
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Mar 31, 2025
Marilyn,
thank you so much for the 5 star star review, hoping to work again with you soon!
thank you so much for the 5 star star review, hoping to work again with you soon!
