McShan Florist, Dallas, TX - Customer Flower Reviews

10311 Garland Road
Dallas, TX 75218
+1 (214) 324-2481
www.mcshanflorist.com

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★★★★★
Reviewed By:
Melanie Rich
Dec 5, 2024
"Beautiful arrangement and timely delivery! Thank you!"
Responded To By:

Dec 5, 2024
Thank you for the nice review Melanie. We look forward to creating another beautiful arrangement in the future.
Total reviews: 76836 reviews | Star Rating: 4.7
5 Star ★★★★★
 
 
65,813
85.65%
4 Star ★★★★
 
 
4,772
6.21%
3 Star ★★★☆☆
 
 
2,511
3.27%
2 Star ★★☆☆☆
 
 
1,585
2.06%
1 Star ☆☆☆☆
 
 
2,155
2.80%
Real Customers, Real Reviews

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

★★★★★
Reviewed By:
Phyllis Charles
Jul 29, 2026
The flowers were fresh, lovely and wonderful. They were the focal point at the visitation at the funeral home and right below the sneakers at the funeral. I attended both and was so very pleased.
Responded To By:
Brianna Golden / Sales
Jul 29, 2026
We are so thrilled to hear that you are pleased with your order, Phyllis! We appreciate your 5-star review!
★★★★★
Reviewed By:
Carol Tolbert
Jul 29, 2026
The service Brianna gave was professional & very helpful! Their floral arrangements are exquisite!! Having lived in Hawaii for 14 years, I ordered a beautiful arrangement today from McShan's. I'm very happy with it! I will definitely use their wonderful service again!!! I requested & received a pic of my arrangement before it was sent. What customer service!! Thank you so much!
Responded To By:
Brianna Golden / Sales
Jul 29, 2026
Thank you so much for the kind words, Carol! We are thrilled to hear that you are pleased with your order as well as the customer service provided during your ordering process. Thank you for sharing your experience with us and we look forward to serving you again in the future!
★★★★★
Reviewed By:
Ralph Griffin
Jul 29, 2026
I thought I had placed an order online Sunday evening for delivery Monday, but, not hearing from MF by Tuesday, I called to find out that no order had gone through. I did not mention that the website had pages that were unresponsive after data had been entered. After placing the order by phone, I received a call from MF clarifying the type of arrangement I sought. After their describing the arrangement I'd ordered, a sympathy arrangement, it was clear that it was intended for the funeral home or by the casket, so I replaced that selection with another appropriate for an individual at home. That follow up by MF speaks to their service and consideration of their customers. I have been with MF for decades and will continue to be until I no longer have graduations, birthdays, weddings, funerals, promotions to celebrate! The photo they sent me of the delivered arrangement was beautiful.
Responded To By:
Brianna Golden / Sales
Jul 29, 2026
Thank you so much for your kind words and taking the time to leave us such a thoughtful review, Ralph. We sincerely apologize for the website having issues while processing your order, but we are alwa... More
Thank you so much for your kind words and taking the time to leave us such a thoughtful review, Ralph. We sincerely apologize for the website having issues while processing your order, but we are always happy to help place your order over the phone. We truly thank you for your patience and look forward to serving you in the future!
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★★★★★
Reviewed By:
Kristie “KD” Davis
Jul 29, 2026
Good
Responded To By:
Brianna Golden / Sales
Jul 29, 2026
Thank you, Kristie!
★★★★★
Reviewed By:
Monica Peters
Jul 29, 2026
I absolutely love my new plant from McShan. As always, it is beautiful and healthy. The service was also impeccable. Thank you so much for all of your help!
Responded To By:
Brianna Golden / Sales
Jul 29, 2026
We are so thrilled to hear that you love the beautiful plant, Monica!
★★★★★
Reviewed By:
Mackenzie Payne
Jul 29, 2026
Perfect arrangement with great floral contrasts. The detail of the fake butterfly completed it.
Responded To By:
Brianna Golden / Sales
Jul 29, 2026
Thank you so much, Mackenzie! We appreciate your 5-star review!
★★★★★
Reviewed By:
FMarie
Jul 29, 2026
Pretty. However, I would have liked some white roses in the arrangement as well. I don't see the butterfly pick I ordered. Thank you!
Responded To By:
Brianna Golden / Sales
Jul 29, 2026
Thank you for speaking with us about your order. We appreciate your feedback and allowing us to make this right for you. Should you have further questions, please give us a call at 214-324-2481. Thank you!
★★★★★
Reviewed By:
Kim Besse
Jul 29, 2026
Love the picture
Responded To By:
Brianna Golden / Sales
Jul 29, 2026
Thank you, Kim!
★★★★★
Reviewed By:
Sandra Michael
Jul 29, 2026
As you can see from the photo, the flowers are gorgeous. It is so large that I asked the deliveryman to set them on the table for me, fearing that it is so heavy that I might drop the whole thing. This was a gift from my son who lives in Boston and I live in Dallas, Tex. Yet it included a handwritten birthday card from my son in his own handwriting. I have no idea how that was managed.
Responded To By:
Brianna Golden / Sales
Jul 29, 2026
We are so thrilled to hear that these beautiful flowers were able to bring a smile to your face and make your day extra special, Sandra!
★★★★★
Reviewed By:
debbie
Jul 29, 2026
very nice
Responded To By:
Brianna Golden / Sales
Jul 29, 2026
Thank you for taking the time to leave us an excellent review, Debbie!
★★★★★
Reviewed By:
Maricela
Jul 29, 2026
Beautiful! Exactly what we asked for!
Responded To By:
Brianna Golden / Sales
Jul 29, 2026
We are so happy to hear you are pleased with your order, Maricela! Thank you for the wonderful review!
★★★★★
Reviewed By:
Patsy Bolding
Jul 29, 2026
Awesome! Very happy with this order!
Responded To By:
Brianna Golden / Sales
Jul 29, 2026
Thank you for the 5-star review, Patsy!
★★★★★
Reviewed By:
Kristie Davis
Jul 28, 2026
Looks good
Responded To By:
Brianna Golden / Sales
Jul 28, 2026
Thank you, Kristie!
★★★★★
Reviewed By:
Peggy Cayce
Jul 28, 2026
It looks beautiful! Just like the picture!!! I know Mary will be very pleased! Thanks for all your help! You have always done a great job!
Responded To By:
Brianna Golden / Sales
Jul 29, 2026
We are so thrilled to hear you are pleased with your order, Peggy! Thank you so much for the kind words!
★★★★★
Reviewed By:
Jeffrey W Jacobs
Jul 28, 2026
Thank you so much for the beautiful roses and delivering them to my sister.
Responded To By:
Brianna Golden / Sales
Jul 28, 2026
We are always happy to help make the recipients day special with beautiful flowers, Jeffery! Thank you so much for the 5-star review!
★★★★★
Reviewed By:
Aaron Chronister
Jul 28, 2026
Got these for my wife for our anniversary and she absolutely loved them they were delivered within the time frame I requested. Would recommend this florist to anybody!
Responded To By:
Brianna Golden / Sales
Jul 28, 2026
We appreciate your support, Aaron. We are so glad to hear that you are pleased with your order!
★★★★★
Reviewed By:
James
Jul 28, 2026
Beautiful
Responded To By:
Brianna Golden / Sales
Jul 28, 2026
Thank you for the excellent review, James!
★★★★
Reviewed By:
Gayle smith
Jul 28, 2026
The arrangement is lovely Thank you very much
Responded To By:
Brianna Golden / Sales
Jul 28, 2026
Thank you, Gayle! If there is anything we can do to improve your 4-star review, please feel free to let us know at 214-324-2481.
★★★★★
Reviewed By:
Debbie Dennis
Jul 28, 2026
Looks amazing
Responded To By:
Brianna Golden / Sales
Jul 28, 2026
We appreciate you allowing us to make this right for you, Debbie!
★★★★★
Reviewed By:
linda swinney
Jul 28, 2026
very pretty !! looks HAPPY THANK YOU!!!
Responded To By:
Brianna Golden / Sales
Jul 28, 2026
Thank you so much, Linda. We appreciate you!
★★★★
Reviewed By:
Mike M.
Jul 28, 2026
I must say it is beautiful but at a price point of $429, it's slightly over priced. I worked for a florist while in college as a delivery driver. I know the cost of the flowers, the stand and the floral foam to mount the arrangement. Also the amount of time that it takes a florist to construct the arrangement. Materials about $55 to $75 anthem florist time in dollars to complete, 45 minutes costing about $50 to $60. So cost is $135 while charging $429 equals gouging. A healthy $294 profit is excellent for such a low overhead enterprise. Maybe I need to invest in buying a florist!
Responded To By:
Brianna Golden / Sales
Jul 28, 2026
Mike, if you are not completely satisfied with your order, please give us a call at 213-324-2481. We are happy to discuss this further with you and help in any way that we can.
★★★★★
Reviewed By:
Rita J
Jul 28, 2026
The most beautiful orchid and vase! Several flowers already in bloom and almost as many buds. And so tall!! The occasion my friend celebrated for me will be warmly remembered every time I look at her good wishes!
Responded To By:
Brianna Golden / Sales
Jul 28, 2026
We are thrilled to hear that you love your beautiful orchids, Rita! We are so glad these could bring a smile to your face on your special day!
★★★★★
Reviewed By:
Katrina Lemons
Jul 28, 2026
Looks great.
Responded To By:
Brianna Golden / Sales
Jul 28, 2026
Thank you for taking the time to leave us a wonderful review, Katrina!
★★★★★
Reviewed By:
Carol Bryant
Jul 28, 2026
Lovely, as always
Responded To By:
Brianna Golden / Sales
Jul 28, 2026
Thank you so much, Carol. We look forward to serving you again in the future!
★★★★★
Reviewed By:
Diane Pierson
Jul 28, 2026
Wonderful; LOVE it….. thanks for accommodating our request kind of a late notice.
Responded To By:
Brianna Golden / Sales
Jul 28, 2026
Great to hear, Diane. We are always happy to help!
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