Provo Flower Patch, Provo, UT - Customer Flower Reviews

1298 North State Street
Provo, UT 84604
1-801-377-7995
www.flowerpatchprovo.com

Like us on Facebook.
Please help us grow by giving us a Facebook share.
Total reviews: 3280 reviews | Star Rating: 4.71
5 Star ★★★★★
 
 
2,774
84.57%
4 Star ★★★★
 
 
274
8.35%
3 Star ★★★☆☆
 
 
91
2.77%
2 Star ★★☆☆☆
 
 
61
1.86%
1 Star ☆☆☆☆
 
 
80
2.44%
Real Customers, Real Reviews

All reviews are from verified Provo Flower Patch customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 3 star reviews. Show all reviews

★★★☆☆
Reviewed By:
Jill Deaver
Mar 30, 2021
Flower arrangement was lovely but hated the cheap vase. For over $100 bouquet, I truly would have expected something nicer that would have complimented the arrangement, rather than detracted from it.
★★★☆☆
Reviewed By:
Rachel Krushinsky
Mar 25, 2021
Could you take out the white flower and put something in with a little color, Please? I think color brightens the arrangement.
★★★☆☆
Reviewed By:
Mountainland Head Start
Feb 26, 2021
Thank you for sending a picture of the basket. We were really hoping it would look more like the photo shown online. With more color. Perhaps a change could be made? Thank you.
★★★☆☆
Reviewed By:
Shan
Feb 8, 2021
As you can see the flowers look great, I was pretty disappointed that your company wasn't able to deliver them on time, I request a 10:00 to 2:00 delivery time, I called in at 10:00 and the driver was just getting ready to leave but by the time your driver showed up 2:24 we had already left town. It seems like a 4-hour window should be enough time.
★★★☆☆
Reviewed By:
Kim
Feb 8, 2021
The flowers were pretty, but they weren't the same as what we saw on the website when we placed the order. I went back in to check the website but the original photo had been removed. Maybe there was an update between the time I placed the order and the time the order was processed?
★★★☆☆
Reviewed By:
Jeab Mohan
Jan 30, 2021
The spray looks smaller and not full like in the picture On website . I feel like this is over charge for $250 compare with others. The color of flower are off. In the website more sweet pastel color With pink and purple color not a bright pink which I don't really appreciate. Would be nice if you calling us to inform that some of flower color will be different depending seasonal or whatever.
★★★☆☆
Reviewed By:
Teresa Cowser
Nov 24, 2020
This is similar to the arrangement I selected, but it is far less attractive. The roses don't look fresh in this photo and none of the flowers are open. Cattails, fall leaves and berries are missing as well. Sixty dollars is a lot to pay for an arrangement that looks like it will never be more attractive than this. I thought you al would do a better job than this.
★★★☆☆
Reviewed By:
Kenneth McAllister
Nov 20, 2020
Used Flower Patch when we lived in Utah in the past. I am just a little disappointed that the arrangement was not more FALL colorful. The glass bowl is cheep looking. The person who took the order was not very helpful with suggestions. I am sure my daughter will make changes to make it more professional looking. Hope this comment is helpful. Would like to have talked to the Flower Patch in Provo and NOT Murry. I know we are dealing with Covid and cost management is everything.
★★★☆☆
Reviewed By:
Lisa Rice
Oct 19, 2020
I did ask for sunflowers and pink roses but for $62 I thought it would have other flowers besides the inexpensive greens. Just seems like a really overly basic case of flowers for what we are paying. I picked up a bouquet from their cooler ore made for $35 and it was amazing. Not sure what is happening.
★★★☆☆
Reviewed By:
DH
Sep 11, 2020
Flowers already starting to wilt after 3 days Other than that good service
★★★☆☆
Reviewed By:
Tom
Aug 21, 2020
I ordered a buttercup arrangement, but no buttercups at all. Maybe out of stock?
★★★☆☆
Reviewed By:
Sheri
Aug 12, 2020
The roses are all the way open. Will they last?
★★★☆☆
Reviewed By:
MC
Aug 6, 2020
Flowers are beautiful in the preview picture, but I got no notification of delivery, so I don't actually know if they were delivered successfully, etc.
★★★☆☆
Reviewed By:
Brandon
Jun 12, 2020
Thank you
★★★☆☆
Reviewed By:
Joyce M Butler
Jun 3, 2020
The roses were not buds they were fully opened, not good. Also, the pink flowers in your online photo were a very delicate light pink and the ones you sent were a bright pink. The arrangement was much prettier in the photo I saw before I ordered them. Not pleased with the end result and they were also delivered a day late. ☹️
★★★☆☆
Reviewed By:
Desiree
May 29, 2020
you go the sash wrong. it was supposed to say "treasured friend" not "Dearest friend"
★★★☆☆
Reviewed By:
Len
Apr 29, 2020
I requested a particular time because that's when the person who receiving them would be home to be surprised.
★★★☆☆
Reviewed By:
Sherry Olsen
Apr 23, 2020
They were pretty and very fresh but I am a little disappointed that the mixed bouquet my mother received did not have the big yellow roses I thought she was getting. I am Canadian and they cost me almost twice as much for me to send. So I really wanted them to be special.
★★★☆☆
Reviewed By:
Austin Miles
Apr 19, 2020
So overall the flowers are pretty. I was expecting a bit more of flowers to make it extra full. It seemed like it needed more big white flowers to me. Also I requested the baby boy set with the baby boy ribbon but I don't see that here.
★★★☆☆
Reviewed By:
Pilar uribe
Mar 28, 2020
Is missing 1 ballon It should be 5 in total I only see 4
★★★☆☆
Reviewed By:
Todd
Mar 27, 2020
They look open and wilted.
★★★☆☆
Reviewed By:
John Adams
Mar 11, 2020
The flowers look pretty good, the greens are a little long and dont look as tidy as the advertised photo (not a big deal). I don't like the all white ceramic cup near as much as the advertised colored ceramics. With so many white flowers it looks too monochrome. Overall pretty happy.
★★★☆☆
Reviewed By:
Cathie Jones/ Millie Lange
Feb 25, 2020
The arrangement was beautiful but , I guess because it was for a Monday funeral, It must have been made on Saturday. Many of the roses had turned brown on the edge of the petals , some were opening and curling and the delphiniums were wilted. I was so appreciative that when I called, you quickly sent out more flowers so I could pull out the bad ones and replace with fresh. Ultimately the arrangement was everything I had hoped for. Thank you.
★★★☆☆
Reviewed By:
Michelle Morgan
Jan 27, 2020
I'm sorry I wasn't more clear. They just lost a baby boy and I imagined more of a soft blue. Less blue and more white. I wanted something a little artful not just a bouquet. We talked about a blue orchid and lots of white in the bottom around. What do you think? Thank you for getting them to them today. I appreciate it.
Responded To By:
Provo / Manager
Jan 28, 2020
Thank you for taking the time to communicate to us why our product/service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve... More
Thank you for taking the time to communicate to us why our product/service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.

I will be in contact with you today in regards to this issue to make the best attempt in regaining your confidence in our company and providing you with a replacement/Solution.

Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again we highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It's our goal to retain you as a satisfied customer and will hope to serve you again in the future.

Kind Regards,

Sean Heaps

Call Center Manager-Flower Patch-Corporate Office
Less
★★★☆☆
Reviewed By:
Karen humiston
Dec 18, 2019
I am kind of sad what wanted wasn't created. I would never ordered two huge dark pink gerbera daisies smack dab in the middle of the bouquet. This wasn't what wanted and I even told you that I wanted the same bouquet as my daughter received for her birthday on the 14th of December. Not a single gerbara daisy in that one. Oh well, I don't think I have ever been disappointed in the past with your business so I can live with it. It was missing the yellow tulips and it was such a dark arrangement.
  Next