Provo Flower Patch, Provo, UT - Customer Flower Reviews

1298 North State Street
Provo, UT 84604
+1 (801) 377-7995
www.flowerpatchprovo.com

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Total reviews: 6095 reviews | Star Rating: 4.77
5 Star ★★★★★
 
 
5,369
88.09%
4 Star ★★★★
 
 
386
6.33%
3 Star ★★★☆☆
 
 
141
2.31%
2 Star ★★☆☆☆
 
 
84
1.38%
1 Star ☆☆☆☆
 
 
115
1.89%
Real Customers, Real Reviews

All reviews are from verified Provo Flower Patch customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 1 star reviews. Show all reviews

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Reviewed By:
Brenda Flynn
Feb 26, 2024
Only one of my arrangements was delivered. When I called I was assured the driver would turn right around and bring it since she was only a few minutes away. Three phone calls and 1 hour and 10 minutes the flowers showed up just as the service was starting. As she sat the flowers down and stood up she pulled one of the carnations out and left it lying on the floor. My money was refunded for that arrangement which was appreciated. The flowers were beautiful however I ordered flowers not buds so it was a bit disappointing to see so many unopened buds.
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Reviewed By:
Patty
Feb 15, 2024
Not the colors I asked for. Very small arrangement for $100. 1 star. I did call and thought it was being corrected. Then I found out this was the bouquet sent. Not impressed.
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Reviewed By:
Iveth
Feb 15, 2024
It's cute but I wish they hadn't forgotten yesterday when they should have sent it because that's why I placed the order the day before Valentine's Day 😔
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Reviewed By:
Javier Méndez
Jan 6, 2024
The arrangement was very nice, but the delivery was terrible, terrible, terrible, terrible when the client says to deliver the person in their hands it is to deliver the people in their hands it is definitely not ringing the bell it is not leaving the bouquet down that delivering in his hands very bad very bad.
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Reviewed By:
Michelle Beal
Oct 5, 2023
Extremely disappointing. Description was “…miniature roses, roses, daisies and fresh green berries.” There was a disclaimer that colors may vary from the picture. Colors sure did vary from the picture, but what's frustrating is that so did the flowers! Why are there carnations in it?! And there don't appear to be any green berries.
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Reviewed By:
Deanne
Sep 28, 2023
That does not look like what I ordered. It's supposed to be masculine and have different colors.
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Reviewed By:
Louise Sowards
Sep 1, 2023
Looks great ! Thanks!!
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Reviewed By:
Julie Clark
Jun 1, 2023
The flower are pretty but I I really thought it would have more color in it. I was told it would have pastel colors. This doesn't have any color.
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Reviewed By:
Btenda Rust
Apr 24, 2023
Lovely bouquet and cute vase.
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Reviewed By:
ACO
Apr 3, 2023
The carnations look dead to me.
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Reviewed By:
Denise
Mar 31, 2023
This is not a beautiful flower arrangement. I am very disappointed.
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Reviewed By:
Jeff Thomas
Mar 27, 2023
Not sure what happened between the time I was sent a picture of what they looked like and the delivery of the flowers but they looked like they had been tipped over and haphazardly put back together. They were for my wife's boss at her work so not too impressive!
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Reviewed By:
Nicole Nelson
Feb 16, 2023
This is very disappointing. I specifically said no carnations about 5 times on the phone and the person I spoke to read me the description back twice which stated no carnations and they put carnations in the arrangement.
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Reviewed By:
Rhonda K Rasmussen
Feb 2, 2023
It should have had some greenery around the gerber daisy. Very disappointing. I won't be ordering thru flower patch again
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Reviewed By:
Melinda Price
Jan 6, 2023
Lovely! Thank you!😊
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Reviewed By:
Helen MacFarlane
Jul 27, 2022
Unfortunately the order was not delivered in the time frame I chose. It's an apartment building that needs a code to get in or go to the leasing office but when the office said they need to call the resident the delivery person didn't call the phone number given at the time of ordering the flowers. I had to call to find out what happened and at first they said they will send them back out tomorrow. I had to insist they go back out today for my daughtes 30th birthday. We'll see if they can get the job done. First time using them and I'm not very impressed.
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Reviewed By:
Robert Sutton
Jun 2, 2022
The pink flowers look awful. Old and discolored petals falling off.
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Reviewed By:
Janell Black
May 26, 2022
I'm updating my review for Provo Flower Patch because I ended up not being pleased with my order. Not only did they originally make the wrong arrangement, but when I called them to tell them my Dad wouldn't be home until the afternoon they assured me they would deliver them in the afternoon. After checking back, the flowers had been delivered around 11 am and left outside on the doorstep because no one was home so they sat outside in the heat. When I asked for them to be picked back up and refrigerated until the afternoon they said they didn't have a driver to send out and asked me if I could drive over and check on the flowers myself. Well unfortunately I live in Idaho so that wasn't even possible. I paid around $60 and the arrangement was small and the carnations had been spray painted blue and green. When I ordered on Friday they told me they only had white carnations but they would be getting fresh ones on Monday. So I said go ahead and wait until Monday thinking they would have some flowers with the natural colors I wanted. Boy, my 92 year old dad was so disappointed and I was very embarrassed after all the beautiful flowers he has sent me. The communication was horrible and the arrangement was worse thus the one star rating. Very disappointed!
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Reviewed By:
Janell Black
May 23, 2022
The flowers were spray painted and looked horrible in person. Because of the spray paint they didn't last and my 92 year old father was so disappointed. When I ordered on Friday they said they only had white carnations so I said "wait until Monday" when they told me the colored ones would be in. So I'm thinking they would be naturally colored flowers. Boy was I wrong. I had also told them if they didn't have blue and green to just send a variety. I was very specific. I paid almost $60 for this. And on top of that, the first flowers I ordered were wrong. An "I Love You Romantic" one. I called early Monday morning as soon as they opened and they changed the arrangement, but in their hurry I got this disappointing bunch. I also told them that he had a doctor's appointment in the morning so they assured me it would be delivered in the afternoon. Well, they were delivered at 11:30am and left on the doorstep, in the sun and heat, for hours. When I asked them if they could please pick them up and refrigerate until the afternoon, they said they didn't have a delivery driver and asked me to go do it (I live in Idaho). Overall a very disappointing experience. I would like a refund or another arrangement delivered.
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Reviewed By:
Karen lambourne
Mar 7, 2022
I ask for red antherium in it too
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Reviewed By:
Alex
Feb 25, 2022
Never made it to locations,
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Reviewed By:
Matt
Feb 11, 2022
The flowers they delivered were not the ones I ordered
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Reviewed By:
Allyson Hedricks
Jan 25, 2022
They are lovely. Thank you!
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Reviewed By:
Z. H.
Dec 28, 2021
That looks much smaller than the photo on the website. There are fewer flowers than the website picture and were there no gladiolas that were more open? The blooms are barely visible.
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Reviewed By:
Clint McGrath
Dec 22, 2021
That looks terrible! Nothing like the photo on your site. Please fix this!
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