Ashland Addison Florist Co., Chicago, IL - Customer Flower Reviews
Central Design Center
1640 West Fulton Street
Chicago, IL 60612
1-312-432-1800
www.ashaddflorist.com
1640 West Fulton Street
Chicago, IL 60612
1-312-432-1800
www.ashaddflorist.com
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Total reviews: 14252 reviews | Star Rating: 4.75
| 5 Star ★★★★★ |
12,448
|
87.34% |
| 4 Star ★★★★☆ |
860
|
6.03% |
| 3 Star ★★★☆☆ |
412
|
2.89% |
| 2 Star ★★☆☆☆ |
272
|
1.91% |
| 1 Star ★☆☆☆☆ |
260
|
1.82% |
Real Customers, Real Reviews
All reviews are from verified Ashland Addison Florist Co. customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Reviewed By:
Advance Electrical
Advance Electrical
May 20, 2019
Very nice
Reviewed By:
margo gin
margo gin
May 19, 2019
My niece who rec'd these flowers was so awed by the beauty and arrangement; her friends who had come to visit her in the Rehab also were so impressed. I always have had good reviews ordering from you.
Reviewed By:
Lorene
Lorene
May 19, 2019
The flowers were beautiful. Jason did a great job and was so easy to work with. He was able to create my vision
Reviewed By:
Mary
Mary
May 19, 2019
So cute!
Reviewed By:
M. HILTON
M. HILTON
May 19, 2019
The beautiful flower arrangement from Addison Ashland made a lovely gift. The flowers were delivered in excellent condition and on time.
Reviewed By:
P Marshall
P Marshall
May 19, 2019
I love that I was sent an actual photo of the exact bouquet thatcwas sent as all too often, the online photo does not look anything like was actually sent! Perfect!!!
Reviewed By:
Elizabeth Peters
Elizabeth Peters
May 18, 2019
Absolutely beautiful. Great pricing as well. Thank you, Elizabeth
Reviewed By:
Cristina Carrazco
Cristina Carrazco
May 18, 2019
Wow!!! Very beautiful! Thank you so much!
Reviewed By:
mercedes caballero
mercedes caballero
May 18, 2019
Very pretty. Nuria loved them. Thank you.
Reviewed By:
Kristen
Kristen
May 18, 2019
Stunning and beautiful arrangements as usual! Customer service is always great and provide thoughtful suggestions to my liking. Thank you!! You are my go to florist!
Reviewed By:
Julie
Julie
May 18, 2019
Beautiful!
Reviewed By:
Jennifer
Jennifer
May 18, 2019
Disappointed by the end of the prom night the corsage flowers had withered a lot.
Responded To By:
Zoe / Manager
Zoe / Manager
May 20, 2019
Thank you for your review Jennifer! We are really sorry to hear about what happened with the corsage flowers. We have made an attempt to contact you but please know that we will issue a credit for the corsage flowers.
We do hope we hear back from you.
Best,
Zoe
We do hope we hear back from you.
Best,
Zoe
Reviewed By:
Dorothy McLaughlin
Dorothy McLaughlin
May 18, 2019
Excellent job!
Reviewed By:
Barbara Boehler
Barbara Boehler
May 18, 2019
Just beautiful!
Reviewed By:
V.White
V.White
May 17, 2019
Just perfect you always do an excellent job
Reviewed By:
Michele Caldwell
Michele Caldwell
May 17, 2019
Beautiful..Perfect for the occasion
Reviewed By:
Doc B.
Doc B.
May 17, 2019
They are beautiful! Thank you!
Reviewed By:
Peter
Peter
May 17, 2019
I've been a repeat customer for years and Ashland Addison Florist has done a great job.
Reviewed By:
Tina
Tina
May 17, 2019
Thank you they are just beautiful
Reviewed By:
Lesley
Lesley
May 17, 2019
The plant was not delivered as pictures. There were no pussy willows in the plant and the cookies were hidden underneath the plant and looked like garbage. I did not receive a picture of the plant prior to delivery; as is standard and was also requested. There were also butterflies requested to be placed on the missing willows. I was told that these would be added prior to Thursday's delivery. The young woman who took my call on Thursday when I called to verify the delivery and to request a picture/detail of delivery, had poor customer service skills and she responded in an inappropriate and very apathetic way to my concern about the order being incorrect. She replied that the order was wrong, but that was how it was going to be, and that she really didn't know what to tell me in regards to my concern about the order going out wrong. I asked for the manager and was told she couldn't take my call. I was transferred to a voice mail, but I never received a call back from the manager at the order location.
Responded To By:
Zoe / Manager
Zoe / Manager
May 17, 2019
Lesley - we are so glad we got to talk to you over the phone and appreciate you allowing us to make this right. Thank you again for your feedback and your business!
Best,
Zoe
Best,
Zoe
Reviewed By:
Mickey Winters
Mickey Winters
May 17, 2019
They are beautiful, thank you
Reviewed By:
Cozette Woods
Cozette Woods
May 17, 2019
All of the floral arrangements we order are beautiful and well put together.
Reviewed By:
Sonja Hartgrove
Sonja Hartgrove
May 17, 2019
Always pleased with the quality & service. Love working with Ashland Addison Florist. Never disappointed. Thank you. Sonja
Reviewed By:
Frank Montano
Frank Montano
May 17, 2019
My wife said the flowers were beautiful. Everyone at her office gave great comments on how spectacular they were. The delivery guy was very nice and courteous. This was my first time ordering from you and the process was very easy and hassle free on line. I look forward ordering from you again in the future. I will recommend you to family and friends, thank you very much.
Reviewed By:
Ann Babcock
Ann Babcock
May 17, 2019
Very helpful and responsive.
