Ashland Addison Florist Co., Chicago, IL - Customer Flower Reviews

Central Design Center
1640 West Fulton Street
Chicago, IL 60612
1-312-432-1800
www.ashaddflorist.com

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Total reviews: 13123 reviews | Star Rating: 4.75
5 Star ★★★★★
 
 
11,434
87.13%
4 Star ★★★★
 
 
814
6.20%
3 Star ★★★☆☆
 
 
390
2.97%
2 Star ★★☆☆☆
 
 
244
1.86%
1 Star ☆☆☆☆
 
 
241
1.84%
Real Customers, Real Reviews

All reviews are from verified Ashland Addison Florist Co. customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 2 star reviews. Show all reviews

★★☆☆☆
Reviewed By:
Rosi
Jan 15, 2019
I requested fresh cuts with some live plants. The number of fresh flowers included is very skimpy and unimaginative. The butterfly is a throw away and a few exotics would have added more interest to the arrangement.
★★☆☆☆
Reviewed By:
Myrna
Jan 9, 2019
I was imagining that there will be a little bit more flowers than that.
★★☆☆☆
Reviewed By:
Mary Lou
Dec 31, 2018
Too skimpy with flowers ....
★★☆☆☆
Reviewed By:
Angela detoni
Dec 14, 2018
Is that 159.00 worth ? Doesn't look that big? Not happy with this arrangement for 150.00 should be much nicer
★★☆☆☆
Reviewed By:
Betty aka B cat
Dec 11, 2018
The floral design was exquisite, however; the amaryllis were not as hearty as I've seen. Recently, I bought and arranged amyrillis and they were heartier and thrived longer. Also, the tall thinner stalk flower should've been placed lower since the flowers are top heavy in bloom. That stalk collapsed on Sunday. The delivery was Saturday. The other has not dropped but the flowers are drying. Again, if I had not experienced this flower first hand, my review would be different. Your arrangements are normally top notch--regretfully submitted
Responded To By:
Zoe / Customer Service Manager
Dec 11, 2018
Betty - it is always such a pleasure talking to you! We are so happy you have agreed for us to send you a replacement. Thank you for all your business and the feedback! Happy Holidays!
★★☆☆☆
Reviewed By:
Douglas Hoffman
Dec 9, 2018
Roses began wilting within 36 hours of delivery. They had plenty of water.
★★☆☆☆
Reviewed By:
Jim Cowie
Nov 28, 2018
Super flowers great job Thanks longtime customer Great staff on the phone courteous and professional
★★☆☆☆
Reviewed By:
Tocalis
Nov 20, 2018
Again you reduce the number of expensive flowers (roses)and and greens to fill in. This is my last order with you. Please remove me from your mailing list Thank you
Responded To By:
Zoe / Customer Service Manager
Nov 20, 2018
Thank you for your feedback Mr Tocalis! We are very glad we got to talk on the phone and explain the design further. We do hope you and your recipient enjoy the centerpiece and wish you a very Happy Thanksgiving!
★★☆☆☆
Reviewed By:
Kelly
Nov 20, 2018
I was very disappointed to find so many white carnations in the arrangement. The picture looked like white daisies and maybe Astrid's to me.
★★☆☆☆
Reviewed By:
Tamari
Nov 8, 2018
Thank you. I wanted a white arrangement, with very little yellow with it. Thank you for your help and have a good day.
★★☆☆☆
Reviewed By:
Marina
Nov 6, 2018
Fell apart within 20 minutes of wearing. Weren't enough flowers, made a gap. Flowers were small
Responded To By:
Zoe / Customer Service Manager
Nov 6, 2018
Thank you for your feedback Marina! We are so very sorry to hear about what happened with the lei we created for you! We have issued a credit on your order and have left you a message as well so we can further discuss this.
Have a wonderful day!
★★☆☆☆
Reviewed By:
Laura
Nov 6, 2018
Was disappointed this time. Thought the arrangement was skimpy for the $100 I spent.
★★☆☆☆
Reviewed By:
Diane Whiteley
Nov 4, 2018
Very pretty design but it looks like 12 roses and not 18????
★★☆☆☆
Reviewed By:
Julie Sladek
Nov 2, 2018
Vera called me yesterday to say the flowers arrived and they are beautiful. Thanks for sending such a beautiful bouquet.
★★☆☆☆
Reviewed By:
Mary
Oct 16, 2018
Looking at the picture of the floral arrangements and feeling like something is missing from the original arrangements on line. Perhaps the photo does not do them justice, but even looking at the smaller arrangement it looks like some of the flowers are already dying. This is making me very sad.
★★☆☆☆
Reviewed By:
Carrie Wolf
Oct 15, 2018
I figured it would have been a little larger for the price
★★☆☆☆
Reviewed By:
Tocalis
Oct 15, 2018
Not the autumn colors shown in your ad. Not a very attractive comboo Attractive combination of colors a disappointing arrangement again
★★☆☆☆
Reviewed By:
Abbi Kleinschmidt
Oct 9, 2018
Absolutely PERFECT!!!! So easy to order, so easily taken care of! Thanks so much!! Abbi
★★☆☆☆
Reviewed By:
Larysa McNair
Sep 25, 2018
Expected much more for the price and my delivery instructions were not met :(
★★☆☆☆
Reviewed By:
Janis PeltierP
Sep 22, 2018
I asked for a European basket.Colorful.Plants that could last. What are the small red berry plants? Why all the green/mottled plants. It was suppose to be cheery.Colorful Kalankoes, etc? On order form "Many hearty bright blooms" Disappointed!!!! Disappointed!!!!!!
Responded To By:
Erik Gleason / Dispatch
Sep 22, 2018
Hi Janis thank you for your feedback - I'm so glad we were able to speak with you and get this updated for you. Thank you! Justin Sheffield
★★☆☆☆
Reviewed By:
Melissa
Sep 18, 2018
That's NOT what I ordered!!!!
★★☆☆☆
Reviewed By:
Linden House Chicago
Sep 17, 2018
It was beautiful arrangement BUT the one We ordered in the website is most roses ??? SKU:FFW22
★★☆☆☆
Reviewed By:
Mary
Sep 17, 2018
Always extremely satisfied with design, as well as service.
★★☆☆☆
Reviewed By:
Zimelis
Sep 16, 2018
Been a loyal customer for 37 years and always have been wowed by the arrangements. This time I was underwealmed and felt shortchanged- quality is beautiful as always; it was just a non-dramatic and skimpy presentation.
★★☆☆☆
Reviewed By:
Judy Owens
Sep 15, 2018
The flowers were lovely and the recipient found them very lovely as I did.
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