Ashland Addison Florist Co., Chicago, IL - Customer Flower Reviews
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Total reviews: 37517 reviews | Star Rating: 4.8
| 5 Star ★★★★★ |
33,827
|
90.16% |
| 4 Star ★★★★☆ |
1,680
|
4.48% |
| 3 Star ★★★☆☆ |
867
|
2.31% |
| 2 Star ★★☆☆☆ |
537
|
1.43% |
| 1 Star ★☆☆☆☆ |
606
|
1.62% |
Real Customers, Real Reviews
All reviews are from verified Ashland Addison Florist Co. customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 2 star reviews. Show all reviews
Reviewed By:
Roxane
Roxane
Oct 29, 2026
very good customer service, the lady on the phone was really great and explained everything to me, however when i got my flowers four of the dozen i got were already dying, even the bulbs were dead, you can even see it in the photo they sent me
Reviewed By:
Elizabeth
Elizabeth
Sep 28, 2026
This doesn't look much like the “gumdrop” photo on the website. I was expecting it to be brighter and include the ranunculusz
Reviewed By:
Valerie Vranicar
Valerie Vranicar
Sep 25, 2026
Thought I ordered from Flowers by Stated on line that if you ordered by 3 o'clock it was sane day delivery. I ordered at 2:30 and was then told NO same day delivery. Then the next day at 7:30 the delivery person was having trouble with the address. They asked for a house number when I had already provided it two times. The plant that arrived did not contain white flowers like the one I had selected.
Reviewed By:
gecan, Pamela
gecan, Pamela
Sep 13, 2026
As a very regular customer, this arrangement was the biggest disappointment. I explained the flowers would sit on a rectangular table for only six people. I asked that the arrangement be low and more horizontal so we could see easily over the flowers, Instead they sent a vase that was already seven inches high and then some of the flowers were like 16 or 17inches high. when seated you could not see the person across the table. We had to move it to the coffee table in front of the couch.
Reviewed By:
Kim
Kim
Aug 3, 2026
I've always been pleased with the flowers I've ordered in the past from Ashland Addison florist, but this current order looks like “I phoned it in”. The colors are dull. The design is not interesting. I'm a bit disappointed.
Reviewed By:
Nicholas Grzyb
Nicholas Grzyb
Jul 11, 2026
Not happy with the flowers or the arrangement. To me it's dull and drab and the flowers lack life and vibrancy. Disappointed.
Reviewed By:
Glynnis
Glynnis
Jul 10, 2026
I'm sorry. Can it be placed on a diagonal in between that space between the 4 flowers.
Reviewed By:
Glynnis
Glynnis
Jul 10, 2026
I would like the banner repositioned so it's not hanging straight down. If you could reposition it across at the bottom some way
Reviewed By:
Cathy Giltner
Cathy Giltner
Jun 29, 2026
I had asked for a tall vase with summer flowers. I am a little disappointed in this arrangement. Thank you
Reviewed By:
Ashley Stewart
Ashley Stewart
Jun 23, 2026
The gesture was thoughtful, but the flower was damaged. I called the florist (left a VM) and sent a photo of the damaged flower (leaf was brown). No one ever responded.
Reviewed By:
Shawnee Barlow
Shawnee Barlow
Jun 4, 2026
I ordered 2 Happy Retirement multi color rose arrangements. Compared to the other floral arrangement this order looks thrown together the way the flowers are placed in the vase, weak not fresh baby's breath and the black balloon is too dark for this HAPPY again I say HAPPY Retirement
Reviewed By:
Hector Gonzalez
Hector Gonzalez
Jun 2, 2026
The arrangement doesn't look like a premium option. It looks more like the basic option. I think you missed the premium option.
Reviewed By:
Irene
Irene
May 21, 2026
Bottom- It looks empty and flowers on the bottom look wilted.it looks sad. Can you fix it?
Reviewed By:
Jessica Petreski
Jessica Petreski
May 5, 2026
This looks like the standard size? This is supposed to be the deluxe size.
Reviewed By:
Rose
Rose
May 4, 2026
Pretty… is it full enough??? I paid for an upgrade. It looks like the original arrangement.
Reviewed By:
Toby
Toby
May 2, 2026
The vase was horrible. Not what I thought when I said unique for a birthday. A rare miss but I will go with this company again.
Reviewed By:
Felisha Westbrock
Felisha Westbrock
Apr 24, 2026
More Red …plus I don't like the glass for the VASE I will call Monday morning.
Reviewed By:
Grant Nairn
Grant Nairn
Apr 16, 2026
I went with the larger flowers and it was $190. This seem very basic and that is no wow factor here.
Reviewed By:
Judith Schmitt
Judith Schmitt
Apr 1, 2026
Disappointing. Had to be staked on arrival as it is leaning in one direction. It's not apparent from the photo.
Reviewed By:
Amy
Amy
Feb 5, 2026
Not fully happy with the arrangement the flowers seem underwhelming and not as expressive as the picture on the website not loving the long stems
Reviewed By:
Irene Serino
Irene Serino
Jan 20, 2026
I expected more balloons for 117.00 but in don't like the red and if you can shorten the strings since numbers are small. Need to cluster the balloons more, happy birthday one to far from others. Maybe 2 more minutes f the pink's instead of red or
























